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Summary of reviewsGlobal Resort ONO de LUNE is well-regarded for its excellent location, particularly among those eager to explore nearby attractions like the Miyajima Ferry terminal. It provides a peaceful retreat away from the busy streets of Hiroshima city, offering a serene environment that guests appreciate, despite a few navigation challenges and the relative distance from convenience stores.
Breakfast at the resort garners mixed reviews, with guests enjoying the quality and taste of the Japanese-style offerings. However, they express a desire for more variety and a buffet-style setup to better accommodate diverse dietary preferences. Communication issues regarding breakfast availability suggest room for service improvements, yet the culinary experience remains largely positive overall.
The rooms are consistently praised for their spaciousness, cleanliness, and tranquility, which together create a relaxing atmosphere. Families find the ample space particularly appealing, and the presence of nearby amenities adds to guest convenience. While there are minor criticisms regarding the lack of certain furnishings and occasional odors, the attentive and professional staff enhance the overall guest experience.
Guests frequently commend the resort staff for their friendliness and professionalism, which greatly contributes to a pleasant stay. The seamless check-in process, including an efficient self check-in system and attentive front desk personnel, is noted as a highlight by many visitors.
The parking facility, offering free access, is a valued feature but presents some challenges. Locating the unpaved lot can be difficult, and its condition may not be ideal in wet weather. Nevertheless, the availability of parking, despite its minor inconveniences, is appreciated by those traveling by car.
Overall, Global Resort ONO de LUNE delivers a comfortable and enjoyable experience, driven by the serene location, accommodating rooms, and exceptional staff service, making it an attractive choice for travelers exploring the area. Show more
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Categories
Hotel with Free Wi-Fi
This hotel offers family rooms equipped with air conditioning and private bathrooms. Free Wi-Fi is available throughout the property, ensuring seamless connectivity for all guests.
Hotel with Parking
Global Resort ONO de LUNE offers free and complimentary private parking. However, one review mentioned potential parking challenges, particularly for larger vehicles.
Accessible Hotel
This resort features designated rooms with lowered countertops and grab bars in the bathrooms. It offers wheelchair-accessible public areas and elevators, and its staff are trained to assist guests with special requirements.
3-Star Hotel
This hotel offers free parking, complimentary WiFi, and an on-site Japanese restaurant. It is located a bit further from Hiroshima's main attractions but provides a comfortable and convenient stay.
Family Friendly Hotel
Cheap Hotel
Room Types
Single RoomProviding free toiletries, this single room includes a private bathroom with a bath, a hairdryer and slippers. The single room provides air conditioning, an electric kettle, heating and a TV. The unit offers 1 bed.
Small Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. The double room has a TV, air conditioning, an electric kettle, as well as heating. The unit has 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room is air-conditioned and features a TV, an electric kettle and heating. The unit offers 1 bed.
Small Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath, a hairdryer and slippers. The twin room offers air conditioning, an electric kettle, heating and a TV. The unit offers 2 beds.
Japanese-Style RoomThe family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 3 futons.
Japanese-Style RoomThe family room provides air conditioning, tatami, as well as a private bathroom featuring a shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This family room features an electric kettle, heating and a TV. The unit offers 1 bed and 8 futons.
Single RoomOffering free toiletries, this single room includes a private bathroom with a shower, a hairdryer and slippers. The single room offers air conditioning, an electric kettle, heating and a TV. The unit offers 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. This double room is air-conditioned and has a TV, an electric kettle and heating. The unit has 1 bed.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The twin room comes with a TV, air conditioning, an electric kettle, as well as heating. The unit offers 2 beds.
Deluxe Twin RoomOffering free toiletries, this twin room includes a private bathroom with a bath, a hairdryer and slippers. This twin room is air-conditioned and features a TV, an electric kettle and heating. The unit offers 2 beds.
Family RoomProviding free toiletries, this family room includes a private bathroom with a bath, a hairdryer and slippers. This family room is air-conditioned and features a TV, an electric kettle and heating. The unit offers 3 beds.
Japanese-Style RoomThe family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 6 futons.
Guest Reviews
7.0
Good
Location
Global Resort ONO de LUNE boasts a good location for those looking to explore the nearby attractions. It offers convenient proximity to the Miyajima Ferry terminal, making it an excellent choice for travelers keen on visiting the scenic island. Although slightly removed from the hustle of Hiroshima city and the train station, the serene setting compensates with its quiet atmosphere, tucked away from the main street with minimal traffic disturbance. Situated in a business area, the resort benefits from a peaceful environment. However, potential guests might want to plan ahead for essentials, as convenience stores aren't in immediate proximity. While some visitors remarked on the distance from Hiroshima’s city center, the resort serves as a strategic spot for trips to nearby Tomiyama. Despite a few minor navigational challenges such as unclear parking signage, guests generally find the location satisfactory for a relaxing stay while exploring regional sites.
Breakfast
Global Resort ONO de LUNE offers a breakfast experience that receives mixed feedback, but there are several positive points worth noting. The breakfast is described as good and delicious, suggesting a level of quality in the meal offerings. Guests have appreciated the flavors, indicating that the culinary execution is generally satisfying.
However, the breakfast service has room for improvement. It is primarily Japanese-style, which may not cater to all dietary preferences, particularly for vegetarians. Additionally, the meal's format seems to lack variety, with guests expressing a wish for a buffet-style setting to enhance the experience and provide more options. Availability issues are also mentioned, such as the absence of breakfast when expected and no opportunities for refills.
There are logistical challenges as well, including limited nearby dining alternatives for breakfast. This makes planning ahead essential for guests who do not arrange breakfast in advance with their reservations. Overall, while the taste and quality of the breakfast at Global Resort ONO de LUNE are largely appreciated, diversifying the menu and improving the dining experience could significantly elevate guests' satisfaction.
Rooms
The rooms at Global Resort ONO de LUNE consistently receive praise for their spaciousness and comfort. Guests appreciate the tranquility of the environment, noting that the absence of noise from neighbors or hallway disturbances allows for a restful sleep. Families find the accommodations generously sized, providing ample space to relax comfortably, with multiple bedding options in Japanese-style rooms. The cleanliness of the rooms is frequently highlighted, contributing to a neat and visually appealing atmosphere, often complimented by a beautiful view.
The presence of convenient amenities, such as a restaurant directly below and a nearby convenience store, enhances the overall experience for visitors. Guests also value the aesthetic and functionality of the rooms, matching the expectations set prior to their arrival. While the rooms are indeed massive, ensuring guests feel they are getting great value, a minor drawback noted is the lack of specific furnishings such as tables or chairs in twin rooms, and some reviews mention an occasional smell of cigarettes. Despite these points, the staff's attentiveness adds positively to the overall ambiance and guest experience.
Staff
The staff at Global Resort ONO de LUNE are consistently praised by guests for their friendliness and accommodating nature. From the booking process to check-out, guests have found the staff's responses to be commendable. The front desk personnel have been particularly helpful, ensuring a seamless experience for visitors. Notably, the self check-in system is quick and efficient, complemented by friendly reception staff who are attentive to individual needs, including dietary requirements. Guests have appreciated the politeness and professionalism of the staff, emphasizing their dedication to resolving issues, such as handling forgotten checkouts. Overall, the positive interactions with the hotel's team contribute significantly to a pleasant stay.
Parking
Global Resort ONO de LUNE provides the appealing feature of free parking, a convenience valued by many guests. However, the parking situation itself has been noted as less than ideal. Finding the parking lot can be challenging for some, and the spaces available are unpaved, with grass as the main surface. This means shoes may get wet if the ground is damp. Additionally, the parking lot is unassigned and lacks specific spaces for motorcycles. Guests checking in later have found the parking lot to be somewhat distant. Despite these drawbacks, the availability of parking remains a utility appreciated by visitors.
No, Global Resort ONO de LUNE doesn't have any pool.
No, a spa isn't available at Global Resort ONO de LUNE.
No, Global Resort ONO de LUNE doesn't allow dogs.
Yes, parking facilities are available at Global Resort ONO de LUNE.