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Summary of reviewsThe Suffolk Hotel receives high praise for its prime location and exceptional service, making it a top choice for travelers seeking a comfortable stay in a bustling town center. Nestled conveniently on the high street, it provides easy access to local shops and events. Despite some noise during weekends due to its proximity to a pub, the central location is adored by guests, especially those traveling with vehicles who appreciate the nearby parking options.
Guests are impressed by the generous and flavorful breakfast offerings. With freshly made dishes and diverse options, breakfast at The Suffolk Hotel, served by helpful and polite staff, is a well-loved start to the day. The dining experience continues to please throughout the day, with a menu full of tasty meals and drinks, including delightful cocktails. Although some find the menu options basic, overall dining experiences are positive, enhanced by friendly and attentive service.
The hotel’s rooms stand out for their spaciousness and modern design, offering comfort and convenience with large beds and en-suite bathrooms. Many appreciate the blend of historic charm and modern amenities in the renovated building. While overall cleanliness is praised, there are occasional comments about specific areas needing more attention. Nonetheless, the hotel’s easy access, good value, and friendly staff contribute to an enjoyable stay.
The exceptional staff at The Suffolk Hotel are frequently recognized as key to a delightful guest experience. Their friendliness and helpfulness significantly enhance visitors' stays, from providing local insights to ensuring smooth check-ins. The excellent comfort of the beds also contributes to The Suffolk Hotel's appeal, with many guests enjoying restful nights, further cementing the hotel as a charming and well-rounded accommodation choice. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Cheap Hotel
Small Hotel
4-Star Hotel
Room Types
King RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
Standard Single Room with ShowerProviding free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 1 bed.
ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-equipped kitchen has a refrigerator, kitchenware, an oven and a microwave. The apartment features carpeted floors, a seating area with a flat-screen TV, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 1 bed.
King SuiteThe suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite offers soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit offers 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features soundproof walls, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
The Suffolk Hotel enjoys a prime location, frequently highlighted by guests for its convenience and ideal positioning. Situated in the heart of town, it offers the perfect setting for exploring local shops and attending nearby events. The hotel is nestled right on the high street, making it a perfect base for those who appreciate being in the middle of everything. The central location is complemented by easy access to parking at the rear of the property, including a nearby pay and display car park, which adds to the convenience for travelers with vehicles. While the vibrant setting brings a lively atmosphere, it does come with the drawback of noise, especially during weekends due to its proximity to a pub. Nonetheless, the hotel continues to be a favorite for those seeking a well-centered and accessible location in a charming town.
Breakfast
The Suffolk Hotel offers a breakfast experience that has left many guests impressed. Known for its generous portions and quality, the breakfast includes dishes freshly made to order, such as superb sausages and bacon sourced from a local English butcher. Guests laud its filling and flavorsome offerings, ranging from traditional full English breakfasts with bottomless coffee or tea to delicious vegan and brunch options. The variety and quality of choices receive praise, with options to satisfy diverse palates. Despite some minor inconveniences like waiting times or unconventional ordering on Sundays, the breakfast service remains a highlight. The staff, particularly noted for their helpfulness and politeness, contribute to a welcoming dining experience, making breakfast at The Suffolk Hotel a delightful start to the day.
Dinner
At The Suffolk Hotel, the dining experience consistently impresses guests with its delightful offerings. The restaurant garners praise for serving excellent, tasty food, often described as really nice or very good. The menu features both bar and restaurant options, pleasing patrons with delicious meals and drinks that elevate their stay, including delightful cocktails and tasty breakfasts. While there is a mention that the menu might be a bit basic or out there, overall, the food in the restaurant is regarded as good and lovely. Guests also commend the service, noting that it complements the excellent culinary experience, contributing to memorable dining occasions during their visit.
Rooms
The Suffolk Hotel impresses its guests with its spacious and modern accommodations, providing comfort in every corner. Visitors frequently highlight the generous size of the rooms, noting that they are significantly larger than expected, a feature that adds to the overall comfort and surprise factor of their stay. Each room is not only sizeable but also well-appointed, with many guests appreciating the seamless blend of modern aesthetics and cleanliness throughout. En-suite bathrooms add an extra level of convenience, and some rooms even offer additional amenities such as a small lounge or workspace, making them ideal for those who wish to relax or focus on work.
The hotel resides in a beautifully renovated old building, skillfully maintaining its historic charm while offering updated facilities. Throughout the rooms, comfortable and large beds are a common highlight, inviting restful nights. Guests repeatedly commend the rooms for being clean, tidy, and pleasantly airy, contributing to an overall feeling of being at home. Despite the clean and ample space, one aspect noted is that a bathroom might occasionally need more attention to cleanliness. Nevertheless, the combination of easy access, good value for money, and friendly staff creates a well-rounded guest experience at The Suffolk Hotel, making it a notable choice for travelers seeking comfort and modern simplicity.
Beds
Visitors to The Suffolk Hotel consistently praise the comfort of the beds, making it a standout feature of their stay. Most guests describe the beds as super comfy, with several noting they are suitable even for those suffering from back issues. The hotel appears to offer a variety of bed sizes, many of which are described as large and spacious, adding to the overall comfort of the accommodations. Encased in good quality bed linen, the beds further enhance the restful experience. While a couple of reviews mention issues with mattress quality, the overall impression is positive, with many guests highlighting the excellent comfort level as a significant part of their hotel stay. Whether in a single room or a larger suite, the generally cozy beds contribute substantially to The Suffolk Hotel's charm.
Cleanliness
The Suffolk Hotel generally offers a satisfactory experience when it comes to cleanliness, with many guests praising its modern and fresh rooms. Visitors frequently highlight the clean, comfortable, and spacious accommodations that provide a pleasant stay. Its location is a plus, further adding to the convenience of the visit.
Despite the positive remarks, there are notable areas for improvement in attention to detail. Some guests reported issues like marks and stains on walls, spider webs in corners, and inadequately cleaned showers and bins. Occasional dustiness and specific cleaning issues, such as coffee spills and carpet upkeep, were also mentioned. Such mixed reviews suggest that while many enjoy the cleanliness and comfort of the hotel, a more consistent and thorough cleaning process would enhance the experience for all guests.
Staff
Visitors to The Suffolk Hotel consistently praise the establishment for its exceptional staff, who appear to be the backbone of a delightful guest experience. Time and again, feedback highlights the friendliness and helpfulness of the team, with guests frequently mentioning how the staff contributed positively to their stay. From the front desk to the breakfast service, the personnel exude genuine warmth and provide superb, attentive service. Whether offering assistance with local shopping tips or ensuring a smooth check-in process, the team is committed to making the stay seamless and enjoyable. The bar staff and even the salon employees are noted for their friendliness, adding to the overall welcoming environment. Despite some isolated concerns about facility maintenance, the overwhelmingly positive comments about the staff reflect their role in making The Suffolk Hotel a memorable destination.
No, The Suffolk Hotel doesn't have any pool.
No, a spa isn't available at The Suffolk Hotel.
No, The Suffolk Hotel doesn't allow dogs.
No, parking facilities aren't available at The Suffolk Hotel.