The Bay Horse Hotel
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Summary of reviewsThe Bay Horse Hotel is highly regarded for its strategic location, especially for guests visiting Haydock Racecourse. Its proximity to the racecourse and easy access from the M6 motorway make it a practical choice for travelers attending various events or simply exploring the local area. This convenience is further enhanced by ample parking facilities and nearby dining options.
Guests generally enjoy the breakfast experience, citing the excellent quality, prompt service and variety of fresh, well-prepared items as noteworthy. While some have pointed out occasional inconsistencies like overcooked bacon or cold coffee, the overall sentiment remains positive with many highlighting the good value for money.
The hotel’s dining options have likewise received favorable reviews with guests enjoying meals in both the on-site restaurant and the adjoining pub. Dishes like gammon steak come recommended and the pub's lively atmosphere with live music on weekends adds to the overall dining experience. Despite some calls for menu simplification and improved quality, the food is frequently described as delicious and satisfying at reasonable prices.
Rooms at The Bay Horse Hotel are praised for their cleanliness, spaciousness and modern amenities. Guests appreciate the comfortable beds and well-maintained facilities, although some rooms are noted to be in need of refurbishment. There have been occasional mentions of dated decor and maintenance issues, but these do not overshadow the general positive feedback on room quality.
Cleanliness throughout the hotel is predominantly praised with most guests finding the rooms and communal areas spotless and in excellent condition. There are isolated reports of areas needing more attention, such as carpets or bathrooms, but the overall impression is one of a well-kept property.
The staff at The Bay Horse Hotel are frequently commended for their friendliness, attentiveness and willingness to go above and beyond for guests. Their professionalism and efficiency, especially at check-in, contribute significantly to a welcoming atmosphere and a pleasant stay.
Free WiFi at the hotel is generally appreciated for its ease of use, though some guests have experienced inconsistent connectivity, particularly in certain rooms. Improving the reliability and strength of the WiFi signal could further enhance the guest experience.
Parking is another strong point with guests praising the ample, free and easily accessible options, including EV charge points. Although a few guests mentioned the parking isn't directly adjacent to the hotel, the overall feedback is positive.
For families, The Bay Horse Hotel offers a welcoming environment with well-decorated and clean family rooms. It is noted as a family-friendly establishment conducive to comfortable stays for all ages. While there was a minor inconvenience regarding the availability of bath towels in one family room, the hotel is generally seen as providing excellent value for family visits.
Guests frequently commend the beds for their comfort and spaciousness, although some report inconsistencies in bed comfort. These issues include overly firm or soft mattresses and occasional use of two single beds pushed together. Nonetheless, many have had an exceptionally comfortable sleep experience.
Aligning with its three-star rating, The Bay Horse Hotel provides good value for money. Its cleanliness, helpful staff and reasonable pricing make it a solid option for budget-conscious travelers. While the decor is described as basic and occasionally dated, the overall standards are deemed acceptable for a three-star establishment, making it a cost-effective choice for those seeking essential amenities and a comfortable stay.
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Guests generally enjoy the breakfast experience, citing the excellent quality, prompt service and variety of fresh, well-prepared items as noteworthy. While some have pointed out occasional inconsistencies like overcooked bacon or cold coffee, the overall sentiment remains positive with many highlighting the good value for money.
The hotel’s dining options have likewise received favorable reviews with guests enjoying meals in both the on-site restaurant and the adjoining pub. Dishes like gammon steak come recommended and the pub's lively atmosphere with live music on weekends adds to the overall dining experience. Despite some calls for menu simplification and improved quality, the food is frequently described as delicious and satisfying at reasonable prices.
Rooms at The Bay Horse Hotel are praised for their cleanliness, spaciousness and modern amenities. Guests appreciate the comfortable beds and well-maintained facilities, although some rooms are noted to be in need of refurbishment. There have been occasional mentions of dated decor and maintenance issues, but these do not overshadow the general positive feedback on room quality.
Cleanliness throughout the hotel is predominantly praised with most guests finding the rooms and communal areas spotless and in excellent condition. There are isolated reports of areas needing more attention, such as carpets or bathrooms, but the overall impression is one of a well-kept property.
The staff at The Bay Horse Hotel are frequently commended for their friendliness, attentiveness and willingness to go above and beyond for guests. Their professionalism and efficiency, especially at check-in, contribute significantly to a welcoming atmosphere and a pleasant stay.
Free WiFi at the hotel is generally appreciated for its ease of use, though some guests have experienced inconsistent connectivity, particularly in certain rooms. Improving the reliability and strength of the WiFi signal could further enhance the guest experience.
Parking is another strong point with guests praising the ample, free and easily accessible options, including EV charge points. Although a few guests mentioned the parking isn't directly adjacent to the hotel, the overall feedback is positive.
For families, The Bay Horse Hotel offers a welcoming environment with well-decorated and clean family rooms. It is noted as a family-friendly establishment conducive to comfortable stays for all ages. While there was a minor inconvenience regarding the availability of bath towels in one family room, the hotel is generally seen as providing excellent value for family visits.
Guests frequently commend the beds for their comfort and spaciousness, although some report inconsistencies in bed comfort. These issues include overly firm or soft mattresses and occasional use of two single beds pushed together. Nonetheless, many have had an exceptionally comfortable sleep experience.
Aligning with its three-star rating, The Bay Horse Hotel provides good value for money. Its cleanliness, helpful staff and reasonable pricing make it a solid option for budget-conscious travelers. While the decor is described as basic and occasionally dated, the overall standards are deemed acceptable for a three-star establishment, making it a cost-effective choice for those seeking essential amenities and a comfortable stay.
Hotel with EV Charging Stations
The Bay Horse Hotel offers EV charging facilities on-site. Free on-site self-parking is also available.
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Guest Reviews
The Bay Horse Hotel enjoys a superb location, particularly for those visiting Haydock Racecourse. Its close proximity to the racecourse is frequently highlighted, being within a short walking distance, which makes it perfect for race enthusiasts. The convenience extends to easy access from the M6 motorway, making it a practical choice for travelers. Whether guests are attending Haydock races, concerts or simply exploring the local town, the hotel's location is consistently praised for its accessibility and centrality. The availability of ample parking and nearby eateries adds to the convenience. Many visitors appreciate the quiet setting despite its close proximity to major roads. For those looking to travel further, the location also provides quick access to major cities and towns. The hotel’s strategic position makes it an excellent base for various activities, whether business, leisure or events.
The breakfast experience at The Bay Horse Hotel has received varied feedback from guests with a strong tendency towards positive comments. Many guests found the breakfast to be excellent, delicious and great value for money. Reviews frequently highlight that the breakfasts are cooked fresh, served promptly and offer a good selection of items including options for vegetarians. Guests particularly enjoyed the good value for money and the variety of choices available, noting that the breakfast was well thought out and sufficiently fulfilling.
However, some guests pointed out areas for improvement, mentioning issues such as overcooked bacon, cold coffee, limited continental options and occasional rudeness from breakfast staff. Certain diners felt the breakfast was basic or below expectations with some remarks on the quality and presentation of the food. Despite these criticisms, the overall sentiment reflects a positive dining experience with many guests praising the tasty, fresh and well-presented meals they received, underscoring the hotel's effort to provide a satisfying breakfast service.
The Bay Horse Hotel offers a diverse dining experience with many guests finding the meals to be enjoyable and good value for money. The hotel's own restaurant receives praise for its pleasant atmosphere and friendly staff and dishes like the gammon steak come highly recommended. Many visitors also appreciate the adjoining pub, which provides a lively setting and good pub grub, often accompanied by live music on weekends. Patrons find the pub food, including staples like fish and chips, to be reliable and tasty with affordable pricing enhancing the overall dining experience.
However, some reviews indicate that the dinner menu could benefit from simplification and improved quality. There are mentions of inconsistencies, such as dry meat or quality frozen food that wasn't fully cooked. While many guests enjoyed their meals, others found them to be average or disappointing compared to previous visits.
Overall, the meals at The Bay Horse Hotel, both in the restaurant and the pub next door, are frequently described as lovely, delicious and satisfying with good value for the price. The mixed reviews suggest that while the food is generally well-received, there is room for improvement to ensure a consistently high standard.
The Bay Horse Hotel offers a variety of rooms that have garnered positive feedback for their cleanliness, spaciousness and modern amenities. Many guests have highlighted the rooms as being very clean, bright and comfortable. The spacious and newly refurbished rooms receive particular praise with some reviews noting the large, comfortable beds and well-equipped facilities. Guests generally appreciate the clean and modern decor, as well as the good-sized bathrooms and functional amenities.
However, the reviews also indicate some areas needing improvement. Several guests pointed out that certain rooms appear dated and could benefit from refurbishment. Issues such as tired decor, mildew, low water pressure in showers and inadequate heating were mentioned. Some reviews noted that the rooms could use a bit of maintenance and updating to match the quality of the more recently renovated spaces.
Overall, while The Bay Horse Hotel excels in providing clean, comfortable and spacious rooms, addressing the inconsistencies in room maintenance and updating older facilities could enhance the guest experience even further.
The Bay Horse Hotel generally receives positive feedback when it comes to the comfort of its beds. Guests frequently describe the beds as very comfortable, roomy and even huge with multiple reviews highlighting the exceptionally comfy nature of their sleep experience. A number of guests have appreciated the generous size of the beds and the quality of the mattresses. However, opinions are somewhat varied with some guests noting inconsistency in bed comfort. A few reviews mentioned beds being too soft or too hard and occasionally, the mattress quality was criticized for being either excessively firm or lumpy. Some guests also remarked on the beds being too low or made up of two singles pushed together, which affected their comfort. Overall, while the majority of guests seem to have had a comfortable night's sleep, there are areas for improvement to ensure a consistently pleasant sleep experience for all.
The Bay Horse Hotel has received a broad spectrum of guest reviews regarding its cleanliness, predominantly characterized by positive remarks. The majority of guests found the rooms to be very clean, tidy and well-maintained. Comments frequently highlighted that the accommodations were spotless, freshly cleaned and in good condition. Visitors were appreciative of the clean and comfortable beds, noting the rooms as both spacious and modern. Additionally, many guests praised the hotel for being in excellent overall condition with particular emphasis on the meticulous cleanliness in both rooms and communal areas.
However, it's worth noting that some guests did experience issues with specific aspects of cleanliness. A few reviews mentioned dirty carpets, unclean bathrooms and a dusty environment. There were occasional complaints about unpleasant smells in certain areas of the hotel, such as hallways, which detracted from the overall experience for some visitors. Despite these isolated incidents, the general consensus points to a high standard of hygiene and cleanliness at The Bay Horse Hotel with the majority of guests expressing satisfaction with the upkeep and presentation of the property.
At 'The Bay Horse Hotel,' the staff consistently receive glowing feedback for their outstanding service. Reviews highlight their friendliness, attentiveness and accommodating nature. Many guests found the staff to be extremely polite and helpful, often going above and beyond to ensure a pleasant stay. Efficiency and professionalism are also frequently mentioned with numerous guests appreciating the quick and friendly check-in process.
The welcoming atmosphere created by the staff, especially at reception, leaves a lasting impression on visitors. Specific mentions of friendly and helpful breakfast staff, as well as bar and restaurant personnel, further emphasize the comprehensive hospitality of the hotel.
Moreover, individual staff members like Emma and Scott at breakfast have been recognized for their exceptional service. The manager’s friendly demeanor has also been praised, contributing to a welcoming environment.
In summary, the staff at 'The Bay Horse Hotel' play a crucial role in enhancing the guest experience through their kindness, efficiency and dedication to excellent service.
The Bay Horse Hotel offers free WiFi which is appreciated by guests for its ease of access and simplicity of use. Some guests found the connection to be good and decent, particularly in public areas where it seems to work well. However, reviews indicate that WiFi coverage can be inconsistent with reports of poor or non-existent connectivity in some rooms. Issues such as the WiFi going off frequently and slow speeds were also noted by several guests. While there are positive remarks about the WiFi being adequate and functional, it appears that the reliability and strength of the signal could be improved to enhance the overall guest experience.
Visitors to The Bay Horse Hotel commend the venue for its ample and easily accessible parking options. Guests consistently highlight the convenience of on-site and free parking, emphasizing the plentiful availability of spaces. Many appreciate the good value for money that the parking provides and there are several mentions of EV charge points as a welcome bonus. Although a few noted that the parking isn't directly attached to the property and can be a bit far from some rooms, the overall sentiment remains positive, citing it as easy to navigate and generally satisfactory. The large car park with its good condition and ease of use, stands out as a positive feature for many guests.
The Bay Horse Hotel consistently receives positive feedback for its family-friendly atmosphere. Known for being ideal for family visits and gatherings, the hotel offers good family suites and family rooms that are well-decorated and cleaned, ensuring comfort for both parents and children. Guests often highlight the hotel's accommodating nature towards families, noting that it is family-oriented and great for creating a welcoming environment for all ages. The convenient location, close to local amenities and family members, adds to its appeal for family visits. While there was a minor inconvenience mentioned about only having one bath towel in a family room, the overall sentiment is that the hotel provides excellent value with some guests noting they paid significantly less for comparable family accommodations than at other establishments.
The Bay Horse Hotel offers a satisfactory experience aligned with its three-star rating, presenting a good value for money. Guests highlighted the hotel's ability to meet three-star expectations, emphasizing the cleanliness of the rooms and the helpfulness and friendliness of the staff. The pricing is consistently praised for being very reasonable, making it a fantastic option for budget-conscious travelers. While the decor is noted as very dated and extremely basic, the overall standards are acceptable for a three-star establishment. For those looking for a cost-effective stay with essential amenities, The Bay Horse Hotel appears to be a solid choice.
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Location
Breakfast
However, some guests pointed out areas for improvement, mentioning issues such as overcooked bacon, cold coffee, limited continental options and occasional rudeness from breakfast staff. Certain diners felt the breakfast was basic or below expectations with some remarks on the quality and presentation of the food. Despite these criticisms, the overall sentiment reflects a positive dining experience with many guests praising the tasty, fresh and well-presented meals they received, underscoring the hotel's effort to provide a satisfying breakfast service.
Dinner
However, some reviews indicate that the dinner menu could benefit from simplification and improved quality. There are mentions of inconsistencies, such as dry meat or quality frozen food that wasn't fully cooked. While many guests enjoyed their meals, others found them to be average or disappointing compared to previous visits.
Overall, the meals at The Bay Horse Hotel, both in the restaurant and the pub next door, are frequently described as lovely, delicious and satisfying with good value for the price. The mixed reviews suggest that while the food is generally well-received, there is room for improvement to ensure a consistently high standard.
Rooms
However, the reviews also indicate some areas needing improvement. Several guests pointed out that certain rooms appear dated and could benefit from refurbishment. Issues such as tired decor, mildew, low water pressure in showers and inadequate heating were mentioned. Some reviews noted that the rooms could use a bit of maintenance and updating to match the quality of the more recently renovated spaces.
Overall, while The Bay Horse Hotel excels in providing clean, comfortable and spacious rooms, addressing the inconsistencies in room maintenance and updating older facilities could enhance the guest experience even further.
Beds
Cleanliness
However, it's worth noting that some guests did experience issues with specific aspects of cleanliness. A few reviews mentioned dirty carpets, unclean bathrooms and a dusty environment. There were occasional complaints about unpleasant smells in certain areas of the hotel, such as hallways, which detracted from the overall experience for some visitors. Despite these isolated incidents, the general consensus points to a high standard of hygiene and cleanliness at The Bay Horse Hotel with the majority of guests expressing satisfaction with the upkeep and presentation of the property.
Staff
The welcoming atmosphere created by the staff, especially at reception, leaves a lasting impression on visitors. Specific mentions of friendly and helpful breakfast staff, as well as bar and restaurant personnel, further emphasize the comprehensive hospitality of the hotel.
Moreover, individual staff members like Emma and Scott at breakfast have been recognized for their exceptional service. The manager’s friendly demeanor has also been praised, contributing to a welcoming environment.
In summary, the staff at 'The Bay Horse Hotel' play a crucial role in enhancing the guest experience through their kindness, efficiency and dedication to excellent service.
Wi-Fi
Parking
Family
3 Star
No, The Bay Horse Hotel doesn't have any pool.
No, a spa isn't available at The Bay Horse Hotel.
No, The Bay Horse Hotel doesn't allow dogs.
Yes, parking facilities are available at The Bay Horse Hotel.
No, The Bay Horse Hotel doesn't have a gym.
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