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Summary of reviewsThe Holiday Inn Express Hays by IHG in Hays, Kansas, provides travelers with a delightful experience marked by convenience, comfort, and exemplary service. Its prime location just off I-70 serves as a strategic stopover for those traveling between Denver and St. Louis, while allowing easy access to nearby shops and dining options such as Walmart, Jay's Pasta, and Applebee's. Guests appreciate the balance of a quiet setting and accessibility that offers a peaceful retreat away from the hustle of the highway.
A standout feature of this hotel is its impressive breakfast offering. The wide variety caters to all preferences, with both hot and cold options available. Notable items like mini-omelets, sausage, biscuits, and cinnamon rolls are frequently praised, and the attentive staff ensures a welcoming dining experience, exceeding expectations when compared to other chains.
Guests consistently praise the immaculate cleanliness and modern amenities at the hotel. Rooms are spacious and well-maintained, with comfortable beds and spotless facilities that provide a relaxing atmosphere. Early check-ins are handled efficiently by the warm, professional staff, known for their genuine service and dedication to meeting guest needs.
The hotel's well-kept facilities extend to the indoor pool area, offering a wonderful spot for families to enjoy. The pool, along with a fitness area and hot tub, is frequently noted for its cleanliness and provides a space for relaxation and unwinding. Comfort is further enhanced by excellent pillows and room amenities, although some guests found the beds to be firmer than preferred.
Overall, the Holiday Inn Express Hays excels in providing a clean, serene, and hospitable environment. The friendly staff, convenient amenities, and satisfying breakfast ensure a memorable stay, making it a favored choice for travelers seeking quality accommodation in Hays. Show more
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Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Room Types
Standard RoomBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Double Room with Two Double Beds - Disability AccessThis room features safety grab bars.
King Room - Mobility Access/Hearing AccessibleThis room features safety grab bars, a raised toilet and lowered fixtures.
Standard King RoomThis room offers a king size bed.
Standard King Room with Extra Floor SpaceThis spacious room is located on a high floor and features a walk-in shower.
King SuiteThis suite features a sitting area with sofa bed.
Queen Suite with Two Queen BedsThis suite features a sitting area with sofa bed.
King Suite with Sofa BedThis spacious suite is located on a high floor and features a sitting area with sofa bed.
Standard Room with Two Queen BedsFeaturing a 32-inch flat-screen TV, this room also offers a microwave and fridge.
Accessible Two Queen - Roll In ShowerThe spacious double room features air conditioning, a sofa, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 3 beds.
King Suite with Hearing Accessible Tub - Non-SmokingThe spacious suite provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
Located in Hays, Kansas, the Holiday Inn Express by IHG offers a prime location for travelers seeking convenience and comfort. Positioned just off I-70, it serves as a perfect midway point between Denver and St. Louis, providing an easy stopover for those traversing the interstate. The hotel is not only easy to find but also boasts close proximity to a Walmart and a variety of dining options such as Wendy's, Jay's Pasta, and Applebee's, making it a breeze to access essentials and enjoy meals without straying far.
Guests appreciate the quiet yet accessible setting, which balances the convenience of nearby shops and restaurants with a peaceful environment, away from the hustle and bustle. The facility itself is described as clean, with fresh accommodations and friendly staff. Ample parking and easy highway access enhance the overall experience, contributing to a stress-free stay. Whether pausing during a long drive across the Kansas plains or simply exploring the local area, the Holiday Inn Express Hays meets all expectations, making it a reliable choice for travelers.
Breakfast
At the Holiday Inn Express Hays by IHG, guests can expect an impressive breakfast that stands out from typical hotel offerings. Most reviews praise the meal for its quality and variety, emphasizing a selection that caters to both hot and cold preferences. Diners appreciated the wide range of options, including popular items like mini-omelets, sausage, bacon, biscuits and gravy, oatmeal, and delicious cinnamon rolls, with some even highlighting the availability of healthier choices.
The breakfast experience is enhanced by friendly and attentive staff who consistently ensure that food containers are kept full and the dining area remains clean and welcoming. Several guests particularly noted that the breakfast service exceeded expectations, comparing it favorably against other hotel chains. This made their morning meals a standout feature of their stay, contributing to an overall positive hotel experience. Despite a few comments suggesting room for improvement in freshness and variety, most guests left satisfied and impressed with the quality of breakfast provided.
Rooms
Nestled in Hays, Kansas, the Holiday Inn Express by IHG offers a welcoming retreat with its meticulously maintained accommodations. Guests consistently praise the hotel for its spotless cleanliness, as rooms and facilities are preserved in pristine condition. Spacious, modern rooms equipped with comfortable beds and soft sheets ensure a restful and quiet night's sleep. Many visitors appreciate the helpful staff and the ease of checking in early, enhancing their overall experience. The hotel's strategic location, conveniently away from the highway, guarantees tranquility while still offering easy access to local attractions. Everything from well-stocked amenities to commendable room sizes contributes to the satisfaction of guests, with some suites impressively large enough to surpass expectations. Not to be overlooked is the delightful breakfast spread that adds to the daily comfort and rejuvenation. An establishment that truly excels in accommodating travelers, the Holiday Inn Express Hays continually impresses with its combination of cleanliness, comfort, and superb service.
Beds
The beds at Holiday Inn Express Hays by IHG have received mixed reviews from guests. Many found the beds to be very comfortable, contributing to a restful night's sleep and praised the pillows for their comfort. The rooms are noted for being clean and modern, enhancing the overall experience. However, some guests found the beds to be quite firm, describing them as hard and akin to sleeping on a board or box spring. Despite these mixed feelings about the beds, guests generally appreciated other aspects, such as the friendly staff, efficient service, and delicious breakfast options. For those who favor a firm mattress, this hotel might be an ideal choice. The positive elements, such as cleanliness, comfort, and excellent pillows, seem to outweigh the negatives, making it a recommended stop for travelers passing through Hays.
Cleanliness
The Holiday Inn Express Hays by IHG consistently impresses with its top-notch cleanliness and well-maintained facilities. Guests often remark on the immaculate condition of the entire property, including the rooms, which are both clean and comfortable. The hotel features updated amenities, a clean and tidy hot tub, a great pool, and a fabulous breakfast. The staff is consistently friendly and helpful, enhancing the welcoming atmosphere of the hotel. Conveniently located with easy highway access, it also ensures a quiet and peaceful stay. While a few criticisms are noted, such as the occasional less-than-perfect shower condition and a slippery parking lot, they are rare and overshadowed by the hotel's numerous positive attributes. Overall, this hotel offers a clean, comfortable, and efficient stay, making it a favored choice for visitors looking for quality accommodation.
Staff
At the Holiday Inn Express Hays by IHG, guests can expect exceptional service from an outstanding team of professionals dedicated to making every stay memorable. Across numerous reviews, one constant emerges: the staff's warmth and helpfulness. From the moment of check-in, guests are met with efficient, responsive, and personable service, whether arriving late at night or slightly ahead of schedule. The front desk staff goes beyond standard expectations, offering insights and assistance to tailor each guest experience.
Guests praise the employees for being particularly courteous and making an effort to ensure satisfaction, as demonstrated by thoughtful gestures like inquiring about any additional needs immediately after check-in. The team, including front desk associates and breakfast hosts, is consistently described as attentive, pleasant, and enthusiastic, fostering a welcoming atmosphere throughout the property.
Moreover, the hotel's dedication to excellent customer service shines through in instances where the staff went out of their way, such as providing last-minute accommodations or making guests feel at home after a long journey. The positive energy and professionalism of the Holiday Inn Express Hays staff contribute significantly to the overall enjoyment of the stay, making it a top choice for travelers seeking quality service and a friendly environment.
Pool
In the heart of Hays, the Holiday Inn Express by IHG offers a delightful experience for families, especially when it comes to their pool amenities. The indoor pool is frequently mentioned as a highlight, providing a clean and enjoyable oasis for both kids and adults. With a spacious and warm pool area, it's a fantastic spot for families to relax and have fun. Guests appreciate the well-maintained facilities, including a decent fitness area and a hot tub to unwind in. The welcoming night staff adds to the pleasant experience, making it a favorite amongst visitors traveling with children. Comfortable beds and a wonderful breakfast complete the stay, leaving guests thoroughly satisfied.
Yes, Holiday Inn Express Hays by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express Hays by IHG.
No, Holiday Inn Express Hays by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Hays by IHG.