Bastion Hotel Heerlen
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Summary of reviewsBastion Hotel Heerlen enjoys a convenient location near major highways, providing easy access for travelers, especially those on business trips or planning excursions to nearby cities like Aachen and Maastricht. The hotel's position, albeit in an industrial area, is appreciated for its peaceful environment and proximity to shops and events, making it a strategic starting point for exploring the surrounding regions.
The breakfast experience at the hotel is highly praised with guests enjoying a variety of sweet and savory options, freshly made scrambled and fried eggs and friendly, efficient service. Despite minor criticisms about the breakfast area's size and limited bread toppings, the overall consensus is that the breakfast offers great value and quality, ensuring a satisfactory start to the day.
Dinner at Bastion Hotel Heerlen also receives positive feedback. Guests commend the delicious food, especially the schnitzel and the attentive, accommodating staff who enhance the dining experience. Although there are occasional reports of minimal and cold dinners, the general sentiment is favorable towards the quality and taste of the food.
The rooms at Bastion Hotel Heerlen are noted for their simple and clean aesthetic, suitable for short stays. Cleanliness is a frequently mentioned positive aspect, although some guests suggest that modernization and better-maintained furnishings would enhance the overall experience. While a few guests reported issues with room temperature, shower space and minor maintenance concerns, many found the rooms sufficient for a brief stay with the large televisions being a notable plus.
Mixed reviews were received on cleanliness with many guests acknowledging the tidiness and spaciousness of the rooms. However, there were significant complaints about the cleanliness of common areas and inconsistent housekeeping, which detracted from some guests' experiences.
The hotel's staff is consistently praised for their friendliness, helpfulness and exceptional hospitality. The attentive and welcoming nature of the team contributes greatly to the pleasant atmosphere of the hotel, making guests feel comfortable and well-cared for.
Parking is highlighted as a strong point with the hotel providing free and easily accessible parking spaces. Though some guests mentioned that the spaces could be tight and potentially noisy if their rooms faced the parking lot, the convenience of free parking remains a significant benefit for many.
Feedback on the beds is generally positive with many guests finding the mattresses comfortable and conducive to a good night's sleep. Although a few guests experienced discomfort from sagging or soft mattresses, the spaciousness and quality of the beds were appreciated by most, contributing to a restful stay.
In summary, Bastion Hotel Heerlen offers a conveniently located, comfortable stay with commendable staff, satisfying breakfast and dinner options and practical amenities like free parking. While there is room for improvement in housekeeping consistency and room modernization, the overall guest experience is generally positive, making it a suitable choice for travelers.
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The breakfast experience at the hotel is highly praised with guests enjoying a variety of sweet and savory options, freshly made scrambled and fried eggs and friendly, efficient service. Despite minor criticisms about the breakfast area's size and limited bread toppings, the overall consensus is that the breakfast offers great value and quality, ensuring a satisfactory start to the day.
Dinner at Bastion Hotel Heerlen also receives positive feedback. Guests commend the delicious food, especially the schnitzel and the attentive, accommodating staff who enhance the dining experience. Although there are occasional reports of minimal and cold dinners, the general sentiment is favorable towards the quality and taste of the food.
The rooms at Bastion Hotel Heerlen are noted for their simple and clean aesthetic, suitable for short stays. Cleanliness is a frequently mentioned positive aspect, although some guests suggest that modernization and better-maintained furnishings would enhance the overall experience. While a few guests reported issues with room temperature, shower space and minor maintenance concerns, many found the rooms sufficient for a brief stay with the large televisions being a notable plus.
Mixed reviews were received on cleanliness with many guests acknowledging the tidiness and spaciousness of the rooms. However, there were significant complaints about the cleanliness of common areas and inconsistent housekeeping, which detracted from some guests' experiences.
The hotel's staff is consistently praised for their friendliness, helpfulness and exceptional hospitality. The attentive and welcoming nature of the team contributes greatly to the pleasant atmosphere of the hotel, making guests feel comfortable and well-cared for.
Parking is highlighted as a strong point with the hotel providing free and easily accessible parking spaces. Though some guests mentioned that the spaces could be tight and potentially noisy if their rooms faced the parking lot, the convenience of free parking remains a significant benefit for many.
Feedback on the beds is generally positive with many guests finding the mattresses comfortable and conducive to a good night's sleep. Although a few guests experienced discomfort from sagging or soft mattresses, the spaciousness and quality of the beds were appreciated by most, contributing to a restful stay.
In summary, Bastion Hotel Heerlen offers a conveniently located, comfortable stay with commendable staff, satisfying breakfast and dinner options and practical amenities like free parking. While there is room for improvement in housekeeping consistency and room modernization, the overall guest experience is generally positive, making it a suitable choice for travelers.
Hotel with EV Charging Stations
Hotel with Parking
EV charging stations
3-Star Hotel
Guest Reviews
The Bastion Hotel Heerlen is conveniently situated near main highways, making it easily accessible for travelers by car. Reviewers highlight the hotel's central location, which is close to shops and offers a strategic starting point for excursions to cities like Aachen and Maastricht, both within a half-hour drive. The location is also praised for its proximity to a home furnishings boulevard and as a useful spot for those attending nearby events.
While the hotel is in an industrial area and somewhat isolated from the city center, many guests find this advantageous for its peaceful environment and accessibility. The hotel's placement near the highway is particularly beneficial for those on business trips or planning outings to Germany and Belgium. For visitors looking to explore the surrounding regions or attend specific destinations, the hotel's location proves to be quite convenient and practical.
Bastion Hotel Heerlen offers a breakfast experience that has left many guests pleased and satisfied. Across multiple reviews, the breakfast has been described as good, hearty and well-maintained. Many guests highlighted the delicious options available, particularly praising the freshly prepared scrambled and fried eggs, which are made on-site. The breakfast buffet features a wide selection of both sweet and savory options, ensuring there is something for everyone's taste.
Several reviewers noted the breakfast as extensive, excellent and complete, providing great value for the price. Most found the service to be friendly and efficient with a special mention of the custom-made eggs which added a personalized touch to their morning meal. Some guests pointed out the great selection and the non-stressed, accommodating service in the breakfast area.
However, a few reviews mentioned some minor downsides, such as the breakfast area being too small and limited choices in bread toppings. Despite these nuances, the general consensus suggests that the breakfast at Bastion Hotel Heerlen is satisfactory and a good start to the day, combining quality with good service.
The dinner experience at Bastion Hotel Heerlen garners positive feedback from guests, highlighted by remarks such as good restaurant, great staff and tasty food. Guests repeatedly note that the food is delicious with specific mentions of perfectly fine meals and really tasty dishes, including a well-received schnitzel. The dinner is described as fine with the menu being limited but of good quality. The presence of attentive staff, who go above and beyond by even calling taxis for guests, contributes to the positive dining experience. Additionally, the ability to order dinner after 8 PM adds convenience for late arrivals. However, there are a few mentions of minimal and cold dinners lacking in flavor, suggesting some consistency issues. Overall, guests largely appreciate the quality of food and service in the hotel's restaurant.
Bastion Hotel Heerlen offers an array of rooms that maintain a simple and clean aesthetic, though they tend to be on the smaller side. Many guests appreciated the basic yet cozy atmosphere, finding the rooms sufficient for short stays. Cleanliness is commonly noted with rooms being described as very clean and nice, even if some aspects appear slightly dated. A large television is a plus point, enriching the otherwise modest accommodations.
Despite the overall quietness ensuring a good night's sleep, the rooms could benefit from modernization. Some guests mentioned old, worn-out features and bathrooms that often felt small and less equipped. Concerns about room temperature were raised with some finding them uncomfortably hot. The quality of furnishings, such as soft mattresses and poor-quality beds, was unevenly reviewed.
The practicality of space presents occasional issues with a few guests noting difficulties with small, cramped showers and shower cubicles. Nonetheless, for a brief stopover or a single overnight stay, the rooms are generally found to be adequate and true to the provided pictures. There were instances of limited views and minor maintenance issues, like loose toilet seats and problematic outlets, which slightly marred the experience.
In conclusion, while Bastion Hotel Heerlen’s rooms fundamentally meet the essentials of a comfortable stay, a few modern upgrades and increased attention to detail could greatly enhance the overall experience.
Bastion Hotel Heerlen largely receives positive feedback for its beds. Guests frequently highlight the comfort of the mattresses, describing them as either good or very comfortable. Many appreciate the spaciousness and largeness of the beds, making their sleep experience pleasant. Specific mentions of large beds with good mattresses and pillows suggest a focus on guest comfort.
However, there are occasional criticisms with some guests noting that the beds may need replacement due to sagging, leading to discomfort and back pain. A few reviews mention soft mattresses, which not all guests find ideal. Additionally, some mention that the bedding could be improved. Despite these few areas of concern, the general consensus leans towards favorable opinions on the beds at Bastion Hotel Heerlen with many guests noting they slept well and found the beds to be a highlight of their stay.
Bastion Hotel Heerlen seems to offer mixed experiences when it comes to cleanliness with a notable divide between positive and negative feedback from guests. On the plus side, many visitors appreciated the tidy and clean rooms, describing them as spacious, comfortable and functional. The cleanliness in the room often met expectations, contributing to a generally satisfactory stay for short-term visitors.
However, there are significant areas of concern that can't be overlooked. The cleanliness of common areas such as hallways and staircases received strong criticism with some guests noting a catastrophic level of neglect. Some rooms were reported as dirty upon entry with several mentions of issues like cobwebs, unpleasant smells and outdated or unclean bathrooms. Housekeeping services seemed inconsistent with some guests noting that their rooms were not cleaned during their stay. Specific complaints included dirty toilets, stained surfaces and linens and an overall shabby appearance of the hotel, marring the experience for some travelers.
Overall, while Bastion Hotel Heerlen has the potential to provide a clean and comfortable stay, there are serious inconsistencies in housekeeping standards that need to be addressed to meet the expectations of all guests.
Bastion Hotel Heerlen receives consistent praise for its friendly and helpful staff. Guests frequently highlight the service-oriented and well-organized nature of the team, noting how even during busy times the staff remains attentive and welcoming. Many reviews mention specific instances of employees going above and beyond, such as being extremely helpful during check-in and assisting with charging bike batteries.
The overall atmosphere of the hotel benefits greatly from the cheerful and accommodating personnel, contributing to a cozy and pleasant stay. Guests appreciated the kindness shown by staff at the bar and every interaction was marked by noticeable friendliness. With top-notch service and exceptional hospitality, the hotel staff leaves a lasting impression on visitors, making their stay comfortable and enjoyable.
Bastion Hotel Heerlen offers free parking, which is a notable convenience for guests. The parking is situated in a large, accessible lot that many find fantastic for its ample space. However, there are some challenges regarding the size of the parking spaces with a few guests mentioning that they can be quite tight and limited, making it difficult to park properly at times. Additionally, some have noted noise from the parking lot, especially if their rooms face that area. Despite these minor concerns, the free and easily accessible parking remains a highlight for many staying at the hotel.
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Location
While the hotel is in an industrial area and somewhat isolated from the city center, many guests find this advantageous for its peaceful environment and accessibility. The hotel's placement near the highway is particularly beneficial for those on business trips or planning outings to Germany and Belgium. For visitors looking to explore the surrounding regions or attend specific destinations, the hotel's location proves to be quite convenient and practical.
Breakfast
Several reviewers noted the breakfast as extensive, excellent and complete, providing great value for the price. Most found the service to be friendly and efficient with a special mention of the custom-made eggs which added a personalized touch to their morning meal. Some guests pointed out the great selection and the non-stressed, accommodating service in the breakfast area.
However, a few reviews mentioned some minor downsides, such as the breakfast area being too small and limited choices in bread toppings. Despite these nuances, the general consensus suggests that the breakfast at Bastion Hotel Heerlen is satisfactory and a good start to the day, combining quality with good service.
Dinner
Rooms
Despite the overall quietness ensuring a good night's sleep, the rooms could benefit from modernization. Some guests mentioned old, worn-out features and bathrooms that often felt small and less equipped. Concerns about room temperature were raised with some finding them uncomfortably hot. The quality of furnishings, such as soft mattresses and poor-quality beds, was unevenly reviewed.
The practicality of space presents occasional issues with a few guests noting difficulties with small, cramped showers and shower cubicles. Nonetheless, for a brief stopover or a single overnight stay, the rooms are generally found to be adequate and true to the provided pictures. There were instances of limited views and minor maintenance issues, like loose toilet seats and problematic outlets, which slightly marred the experience.
In conclusion, while Bastion Hotel Heerlen’s rooms fundamentally meet the essentials of a comfortable stay, a few modern upgrades and increased attention to detail could greatly enhance the overall experience.
Beds
However, there are occasional criticisms with some guests noting that the beds may need replacement due to sagging, leading to discomfort and back pain. A few reviews mention soft mattresses, which not all guests find ideal. Additionally, some mention that the bedding could be improved. Despite these few areas of concern, the general consensus leans towards favorable opinions on the beds at Bastion Hotel Heerlen with many guests noting they slept well and found the beds to be a highlight of their stay.
Cleanliness
However, there are significant areas of concern that can't be overlooked. The cleanliness of common areas such as hallways and staircases received strong criticism with some guests noting a catastrophic level of neglect. Some rooms were reported as dirty upon entry with several mentions of issues like cobwebs, unpleasant smells and outdated or unclean bathrooms. Housekeeping services seemed inconsistent with some guests noting that their rooms were not cleaned during their stay. Specific complaints included dirty toilets, stained surfaces and linens and an overall shabby appearance of the hotel, marring the experience for some travelers.
Overall, while Bastion Hotel Heerlen has the potential to provide a clean and comfortable stay, there are serious inconsistencies in housekeeping standards that need to be addressed to meet the expectations of all guests.
Staff
The overall atmosphere of the hotel benefits greatly from the cheerful and accommodating personnel, contributing to a cozy and pleasant stay. Guests appreciated the kindness shown by staff at the bar and every interaction was marked by noticeable friendliness. With top-notch service and exceptional hospitality, the hotel staff leaves a lasting impression on visitors, making their stay comfortable and enjoyable.
Parking
No, Bastion Hotel Heerlen doesn't have any pool.
No, a spa isn't available at Bastion Hotel Heerlen.
No, Bastion Hotel Heerlen doesn't allow dogs.
Yes, parking facilities are available at Bastion Hotel Heerlen.
No, Bastion Hotel Heerlen doesn't have a gym.
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