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Summary of reviewsBS Suites in Heidelberg is highly praised for its exceptional location, nestled in the heart of the old town. This prime spot offers guests breathtaking views of the Neckar River and the iconic Old Bridge, while providing easy access to historic attractions such as the castle and main shopping streets. Despite its central location, the suites maintain a tranquil and peaceful atmosphere, offering a perfect retreat for those looking to explore Heidelberg's vibrant culture and heritage.
Guests frequently commend the suites for their inviting blend of comfort and modernity. The apartments are stylishly furnished and well-equipped, ideal for short stays with amenities like kitchens and terraces enhancing the experience. The suites are noted for their clean and neat appearance, with comfortable mattresses and cozy, spacious interiors that make them a top choice for travelers. Additionally, the hosts are recognized for their friendly and accommodating demeanor, often going the extra mile to ensure guest satisfaction.
While there are minor areas for improvement, such as occasional issues with cleanliness and some furnishings showing wear, overall, BS Suites is recommended for its picturesque setting and charming accommodations. However, guests did highlight significant issues with the Wi-Fi service, experiencing persistent connectivity problems without effective resolution, which can be a drawback for those needing reliable internet during their stay.
Nonetheless, the comfort of the beds often garners positive feedback, contributing to a restful and enjoyable experience. Guests appreciate the welcoming atmosphere and attentive service provided by the staff, making BS Suites a pleasant option for visitors seeking a cozy getaway affording both convenience and comfort in exploring Heidelberg's attractions. Show more
Read review summaries for all categories
Categories
Boutique-style Apartment
Apartment near Nightlife Spots
Apartment with Free Wi-Fi
Room Types
One-Bedroom ApartmentThis air-conditioned apartment features has 1 separate bedroom, free Wi-Fi, a flat-screen cable TV and a fully equipped kitchen.
Located on either the 1st, 2nd or 3rd floor. No lift available.
Please note that there is only seating for 2 people in the kitchen, in the form of a table with 2 stools, but the apartment is otherwise furnished for up to 3 guests.
Studio Apartment - with bathtubThis air-conditioned apartment features free Wi-Fi, a flat-screen cable TV and a fully equipped kitchen.
This apartment is located on the fourth floor and there is no lift.
Studio ApartmentIn the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The studio offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
ApartmentThe unit offers 2 beds.
Standard ApartmentThe unit has 2 beds.
Guest Reviews
8.4
Very Good
Location
BS Suites boasts a remarkable location, greatly appreciated by its guests for its unrivaled proximity to Heidelberg's historic attractions. Nestled in the heart of the old town, the suites offer breathtaking views of the Neckar River and the iconic Old Bridge, making for a picturesque stay. Despite being centrally located, the accommodations are surprisingly tranquil, allowing for a peaceful retreat amid the city's vibrant culture. Visitors commend the easy access to local landmarks such as the castle and main shopping streets, making it an ideal base for urban explorations. The apartments are well-equipped, ensuring a comfortable stay and embody a harmonious blend of charm and modern convenience. For those seeking an immersive experience in Heidelberg's picturesque setting, BS Suites provide an exceptional vantage point from which to enjoy the city's beauty and heritage.
Rooms
BS Suites in Heidelberg offers an inviting blend of comfort and modernity, making it an attractive choice for travelers. Guests frequently highlight the comfort of the apartments, with comfortable mattresses and cozy, spacious interiors. The location garners praise for its proximity to the old town and impressive views of the Neckar River, contributing to an ideal setting for a relaxing stay.
The suites are well-appointed, stylishly furnished, and equipped with all necessities for a short stay, often described as perfect for couples. The cleanliness and neat appearance consistently impress visitors, alongside the modern and tasteful decoration. Guests also appreciate the ease of the check-in process and the absence of any major inconveniences during their visits. Moreover, amenities, such as a kitchen and terrace, enhance the overall experience.
While the ground-floor studio may lack natural light, and some furnishings show wear, the bathrooms generally offer good water pressure, despite being on the smaller side. Overall, the apartments' clean and stylish presentation, coupled with their convenient location and impressive views, make BS Suites a highly recommended choice for those visiting Heidelberg.
Beds
'BS Suites' has garnered mostly positive feedback regarding the comfort of its beds from its guests. Many visitors have praised the beds, noting them to be very comfortable, often highlighting the soft mattresses and nice, fluffy pillows. The beds are described as being good or great, contributing to a pleasant sleeping experience that is often complemented by modern bathrooms.
Nevertheless, a few guests have shared mixed experiences. While some found the mattresses a bit hard or the pillows unusual, others pointed out issues with specific rooms, such as bed linens that seemed damp or uncomfortable bedding setups. Despite these occasional criticisms, the general consensus leans towards a comfortable and restful stay at BS Suites, with many guests appreciating the overall quality and comfort of the beds provided.
Cleanliness
'BS Suites' presents a mixed bag when it comes to cleanliness. Many guests praise the accommodations for being exceptionally clean and appreciate the stunning views from their rooms. The apartments are described as beautiful and modern, with some visitors highlighting the spaciousness and comfortable living conditions they experienced. Guests were also satisfied with the overall location, benefiting from its proximity to attractions and convenience in terms of amenities.
However, some reviews point to issues that suggest room for improvement in maintenance and cleanliness. There are mentions of mold in bathrooms, dust bunnies, worn-out carpets, and items from previous guests being left behind. Some fixtures and furnishings appear aged or damaged, with specific complaints about sticky floors and stained bathroom interiors.
Despite these concerns, the positive reviews underline the potential of 'BS Suites' as a well-situated accommodation option that, with a bit more attention to detail in cleanliness and upkeep, could enhance the experience for future guests.
Staff
When visiting BS Suites, guests often praise the approachable and accommodating staff, who are quick to respond and eager to assist. Communication with the hosts is typically seamless, with prompt and helpful feedback to any inquiries. The hosts are noted for their flexibility and understanding, often going the extra mile to ensure guest satisfaction. Guests appreciate the friendly and welcoming demeanor of the staff, who strive to provide a positive experience. However, some guests encountered issues with the check-in process and Wi-Fi connectivity, which were not always resolved swiftly. Despite these occasional challenges, the team at BS Suites is generally recognized for their attentive and solution-oriented approach, making the overall experience pleasant for visitors.
Wi-Fi
Visitors to BS Suites have highlighted significant issues with the hotel's Wi-Fi service. Many guests experienced persistent connectivity problems, with the internet failing to work entirely for the majority of their stay. Some noted the Wi-Fi was weak and unreliable, with speeds as low as 0.1 Mbps, making common online activities like streaming TV shows impossible. The frequent and prolonged outages left guests unable to connect for days, and efforts to restart or troubleshoot the system yielded little improvement. Despite these challenges, there's sparse evidence of responsive service from the hotel to resolve these issues, adding to the frustration of those who depend on reliable internet access during their travels.
3 Star
BS Suites offers a comfortable stay in a convenient location, appealing to travelers seeking a cozy atmosphere near the city center. Guests praise the suites for their comfort, highlighting the ample space and well-equipped kitchen, perfect for preparing meals during a short stay. While the apartments are compact, they provide everything needed for a three-day visit. The rooms are complemented by a nice bath and a picturesque view, enhancing the overall guest experience.
The hotel's location is highly lauded, as it provides easy access to city attractions while maintaining a tranquil setting. The clean and neat appearance of the suites further contributes to the positive impression left by visitors. Despite some minor drawbacks, such as limited kitchen equipment and a lack of wardrobe hangers, guests consistently recommend BS Suites for its excellent geographical placement and cozy accommodations.
No, BS Suites doesn't have any pool.
No, a spa isn't available at BS Suites.
No, BS Suites doesn't allow dogs.
No, parking facilities aren't available at BS Suites.