Hotel Central Hauptbahnhof
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Summary of reviewsHotel Central Hauptbahnhof garners substantial praise across various facets, making it a favorable choice for travelers to Heidelberg. The hotel's prime location is a standout feature, deeply appreciated for its proximity to the main train station and easy access to public transportation, shopping centers and the old town. Despite being near bustling hubs, the hotel maintains a peaceful ambiance, allowing guests to enjoy the conveniences without the associated noise. Secure parking facilities enhance the overall convenience, although advance booking of parking spaces is advisable due to limited availability.
Guests frequently commend the breakfast offerings, describing them as rich, tasty and well-organized. The variety includes both hot and cold options and the reasonably priced buffet provides good value for money. The breakfast experience is further enhanced by the friendly staff and the calm, inviting atmosphere of the breakfast room. Although there are some remarks about the quality of certain items and a desire for a more extensive selection, the overall feedback is positive.
The rooms at Hotel Central Hauptbahnhof are newly renovated, modern and well-equipped, particularly the stylish bathrooms. They are versatile in size, catering to both solo travelers and families. Cleanliness is generally well-maintained, contributing to a comfortable stay, though there are occasional comments about minor cleanliness issues and areas requiring maintenance. Soundproofing could be improved in some rooms, but overall, guests find the rooms to be quiet and restful.
The staff receive high accolades for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. While there are occasional mentions of understaffing or less responsive service, the general sentiment remains very positive, reflecting the staff's dedication to providing excellent customer service.
Free Wi-Fi is available but comes with mixed reviews. Some guests experience reliable internet, while others report issues such as poor signal strength or connectivity problems, particularly in the rooms. Guests needing stable internet access might find it more reliable in the hotel's public areas.
Parking options are a notable highlight with secure and convenient spaces next to the hotel. However, guests should be prepared for additional costs associated with parking and reserving a spot in advance is recommended due to limited availability.
The hotel is family-friendly, offering well-designed family rooms and child-friendly food options, making it an excellent base for family trips around Heidelberg. The beds receive mixed reviews with many guests finding them comfortable, although there are some reports of worn-out mattresses and unsuitable pillows.
Pet owners appreciate the hotel's accommodating pet policy, allowing dogs without extra costs and facilitating a straightforward stay with pets. Despite certain minor shortcomings, such as the reception sometimes being understaffed or inconsistently present, the warm and helpful nature of the staff significantly contributes to a welcoming atmosphere.
In summary, Hotel Central Hauptbahnhof provides a comfortable and convenient stay with an excellent location, amiable staff and modern amenities, making it a solid choice for visitors to Heidelberg.
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Guests frequently commend the breakfast offerings, describing them as rich, tasty and well-organized. The variety includes both hot and cold options and the reasonably priced buffet provides good value for money. The breakfast experience is further enhanced by the friendly staff and the calm, inviting atmosphere of the breakfast room. Although there are some remarks about the quality of certain items and a desire for a more extensive selection, the overall feedback is positive.
The rooms at Hotel Central Hauptbahnhof are newly renovated, modern and well-equipped, particularly the stylish bathrooms. They are versatile in size, catering to both solo travelers and families. Cleanliness is generally well-maintained, contributing to a comfortable stay, though there are occasional comments about minor cleanliness issues and areas requiring maintenance. Soundproofing could be improved in some rooms, but overall, guests find the rooms to be quiet and restful.
The staff receive high accolades for their friendliness, professionalism and helpfulness, significantly enhancing the guest experience. While there are occasional mentions of understaffing or less responsive service, the general sentiment remains very positive, reflecting the staff's dedication to providing excellent customer service.
Free Wi-Fi is available but comes with mixed reviews. Some guests experience reliable internet, while others report issues such as poor signal strength or connectivity problems, particularly in the rooms. Guests needing stable internet access might find it more reliable in the hotel's public areas.
Parking options are a notable highlight with secure and convenient spaces next to the hotel. However, guests should be prepared for additional costs associated with parking and reserving a spot in advance is recommended due to limited availability.
The hotel is family-friendly, offering well-designed family rooms and child-friendly food options, making it an excellent base for family trips around Heidelberg. The beds receive mixed reviews with many guests finding them comfortable, although there are some reports of worn-out mattresses and unsuitable pillows.
Pet owners appreciate the hotel's accommodating pet policy, allowing dogs without extra costs and facilitating a straightforward stay with pets. Despite certain minor shortcomings, such as the reception sometimes being understaffed or inconsistently present, the warm and helpful nature of the staff significantly contributes to a welcoming atmosphere.
In summary, Hotel Central Hauptbahnhof provides a comfortable and convenient stay with an excellent location, amiable staff and modern amenities, making it a solid choice for visitors to Heidelberg.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Parking
Guest Reviews
Hotel Central Hauptbahnhof stands out for its exceptional location, highly praised by guests for being just a few minutes' walk from the main train station. This prime position provides convenient access to various public transport options, making it easy to explore the city. Guests appreciate the hotel's centrality and its proximity to key points such as the old town, tram and bus stops and shopping facilities. Despite being near the bustling transport hub, many reviews mention it remains quiet.
Travelers find the hotel straightforward to reach from the Hauptbahnhof with descriptions of it being an ideal spot for train travelers. Additionally, the accessibility to the city center on foot adds to its appeal for those willing to stroll around Heidelberg. Several reviews underline the ease of accessing public transportation with stops for buses and trams only minutes away, making city excursions hassle-free.
Parking is also highlighted positively, featuring secure spaces right next to the hotel. Overall, the hotel's location is continually described as excellent, perfect and unbeatable, making it a convenient base for visitors wanting to explore Heidelberg without hassle.
Hotel Central Hauptbahnhof offers a breakfast experience that guests frequently appreciate. It is often described as great, very good, tasty and featuring a rich and diverse selection. Guests note the breakfast buffet as well-organized with a variety of offerings that include hot and cold items, savory and sweet options, fresh fruits, soft-boiled eggs and sausages. The breakfast is also praised for its value for money with some noting it to be surprisingly good and reasonably priced at around 7 to 12 euros.
Friendly staff and good service also enhance the breakfast experience for many guests. The breakfast room is quiet with pleasant background music, leading to a relaxed start to the day. However, some reviews mention areas that could be improved, such as the quality of certain items like sausages and spreads, a desire for a more extensive selection and issues with freshness occasionally noted.
While a few comments indicate that the breakfast could better match its price, the overall sentiment is positive with many guests finding the breakfast offerings to be a highlight of their stay.
Located in a highly central area, 'Hotel Central Hauptbahnhof' offers newly renovated rooms that cater well to various needs. Guests consistently praise the modern amenities and particularly the bathrooms, which are often described as beautifully renovated and very appealing. Room sizes vary with some noted as spacious and suitable for families, while single rooms are described as compact but functional. Cleanliness is a strong point with rooms being routinely maintained and tidied.
The contemporary furnishings and comfortable beds add to the overall pleasant experience. However, feedback highlights a few downsides, such as occasional maintenance issues and outdated elements in certain rooms. Soundproofing could be better, but most rooms offer a quiet environment, even those facing the street.
Overall, the hotel provides more than adequate accommodations for both short and longer stays with the added benefit of a prime location near the train station. The facilities ensure a comfortable and enjoyable stay, even if some areas might benefit from further updates and renovations.
Hotel Central Hauptbahnhof receives mixed feedback regarding its bedding, but there is a notable number of positive remarks. Many guests found the beds to be very comfortable with some even enjoying super comfortable or great beds during their stay. The presence of large double beds in some rooms also adds to the appeal, offering a more spacious sleeping arrangement. Several visitors mentioned that they slept fantastically, attributing their good night's rest to the hotel's bedding.
However, there are a few areas of concern. A common issue mentioned is the worn-out condition of some mattresses, which were noted to be too soft or too hard by different guests. Certain reviewers highlighted that the mattresses and pillows were not suitable for those with back or neck problems. Additionally, there were mentions of blankets being too thick for summer and pillows being either too thick or uncomfortable.
Despite these criticisms, the hotel staff were praised for their friendliness and attentiveness, quickly replenishing anything that was needed. Overall, while there are areas for improvement, many guests found their sleeps at Hotel Central Hauptbahnhof to be pleasant, thanks to the mostly comfortable beds.
Hotel Central Hauptbahnhof receives mixed feedback regarding its cleanliness; however, many guests highlight positive aspects. Numerous reviews emphasize that the hotel and its rooms are very clean, well-maintained and modern. Guests frequently mention the cleanliness of the bathrooms and the comfort of the beds. Towels are usually replaced regularly and the rooms are tidied effectively. Some guests appreciate the new renovations and the modern furnishings.
However, there are some areas for improvement. A few reviews note occasional issues like dusty surfaces, cobwebs in corners and certain areas not being vacuumed adequately. Some bathrooms have minor maintenance issues and there are reports of bad smells persisting even after airing out. In a few instances, the housekeeping service was found lacking with complaints about dirty cutlery during breakfast and trash cans not emptied upon arrival.
In summary, while the overall cleanliness of Hotel Central Hauptbahnhof is generally satisfactory and praised by many, there are scattered reports of lapses that could be addressed to enhance the guest experience further.
Hotel Central Hauptbahnhof receives high praise for its exceptionally friendly and professional staff. Guests frequently mention how accommodating and attentive the personnel are, making each visitor feel welcome and well-assisted. The reception team, in particular, has been highlighted as being both knowledgeable and helpful, even in guiding guests on using amenities like the coffee machine. Multiple reviewers have noted the high level of courtesy and professionalism with some employees going out of their way to ensure a positive experience.
Although the reception is occasionally mentioned as being understaffed or less responsive at times, the overarching sentiment remains positive. Staff members are noted for their willingness to assist, their proficiency in English and their generally excellent demeanor. The friendly and supportive environment is frequently compared to feeling like being at home, a testament to the staff's dedication to guest comfort and satisfaction. However, it's worth noting that there were isolated comments about staff being overworked or not fully customer-oriented at times. Despite this, the consistent mention of friendly, kind and helpful staff underscores the hotel's strong focus on providing excellent customer service.
Hotel Central Hauptbahnhof offers free Wi-Fi to its guests, but the experience with the internet connectivity has been inconsistent. While some guests have reported fast and functional Wi-Fi in their rooms, a significant number encountered various issues. Commonly mentioned problems include Wi-Fi not working at all, poor or weak signals and the internet connection dropping frequently. In some cases, the Wi-Fi only worked well in the lobby but was not accessible or had poor reach in guest rooms, particularly on higher floors. Despite assurances from the staff that the Wi-Fi would be fixed promptly, many guests found that the issues persisted throughout their stay.
Hotel Central Hauptbahnhof offers a range of parking options that cater to various needs and preferences. Guests can enjoy the convenience of parking right at the hotel with several free spaces available directly in front. For those requiring secure parking, there are covered and locked options behind the hotel and in the hotel's own parking lot. The proximity of parking spaces to the hotel enhances the convenience for travelers.
Despite its generally positive aspects, there are some considerations to keep in mind. Parking often incurs an additional fee, which has increased from 7 euros to as much as 23 euros per night. Some guests reported confusion about reservations and availability, suggesting it might be wise to reserve a spot in advance.
The hotel also features amenities such as charging stations for electric cars, though their reliability has been questioned by some visitors. Additionally, there are nearby parking options on the street or in parking garages, providing flexibility for guests.
Overall, while Hotel Central Hauptbahnhof offers good and secure parking facilities, prospective guests should be aware of the associated costs and the limited availability of spaces.
Hotel Central Hauptbahnhof provides convenient amenities for electric vehicle owners, including charging stations that work despite some initial skepticism from guests. Visitors appreciated the ease of charging their cars at the hotel. However, it's important to note that the hotel parking comes at an additional cost and parking space availability can be an issue with some guests mentioning they did not receive a space even when one was confirmed during booking. Despite these parking concerns, the hotel offers modern rooms which compensated for some of the logistical challenges experienced by guests.
Hotel Central Hauptbahnhof is recognized as a family-friendly destination with particular commendation for its helpful and welcoming staff. Guests appreciated the child-friendly food options and the well-designed family rooms, making it an excellent choice for short-term stays with children. The hotel serves as a convenient base for family day trips around Heidelberg.
However, there are mixed feelings regarding the hotel's overall ambiance. While the family rooms are described as great, some guests noted an old and musty smell in certain areas and found the bathrooms to be extremely small. Despite these concerns, many families felt comfortable and enjoyed the family atmosphere. This hotel works particularly well for a brief stay, especially if the primary focus is on exploring Heidelberg with the family.
Hotel Central Hauptbahnhof has received consistent praise for its exceptional staff. The personnel are described as very friendly, helpful and often capable of speaking English. The warmth of the welcome is a recurring highlight and guests have found the staff to be amazing and extremely accommodating.
Traveling with a dog is notably easy and straightforward at this hotel. Guests have reported that bringing a small dog, such as an Irish Wolfhound, was completely uncomplicated with the added benefit of no extra cost for the pet's stay.
However, there are some areas for improvement. The reception may not always be staffed and there are mentions of staff being dressed in street clothes. Additionally, the lobby of the hotel could use some remodeling, giving the impression that it might need a bit of an update. Despite these points, the positive experiences with the staff and pet accommodations seem to leave a lasting impression on guests.
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Location
Travelers find the hotel straightforward to reach from the Hauptbahnhof with descriptions of it being an ideal spot for train travelers. Additionally, the accessibility to the city center on foot adds to its appeal for those willing to stroll around Heidelberg. Several reviews underline the ease of accessing public transportation with stops for buses and trams only minutes away, making city excursions hassle-free.
Parking is also highlighted positively, featuring secure spaces right next to the hotel. Overall, the hotel's location is continually described as excellent, perfect and unbeatable, making it a convenient base for visitors wanting to explore Heidelberg without hassle.
Breakfast
Friendly staff and good service also enhance the breakfast experience for many guests. The breakfast room is quiet with pleasant background music, leading to a relaxed start to the day. However, some reviews mention areas that could be improved, such as the quality of certain items like sausages and spreads, a desire for a more extensive selection and issues with freshness occasionally noted.
While a few comments indicate that the breakfast could better match its price, the overall sentiment is positive with many guests finding the breakfast offerings to be a highlight of their stay.
Rooms
The contemporary furnishings and comfortable beds add to the overall pleasant experience. However, feedback highlights a few downsides, such as occasional maintenance issues and outdated elements in certain rooms. Soundproofing could be better, but most rooms offer a quiet environment, even those facing the street.
Overall, the hotel provides more than adequate accommodations for both short and longer stays with the added benefit of a prime location near the train station. The facilities ensure a comfortable and enjoyable stay, even if some areas might benefit from further updates and renovations.
Beds
However, there are a few areas of concern. A common issue mentioned is the worn-out condition of some mattresses, which were noted to be too soft or too hard by different guests. Certain reviewers highlighted that the mattresses and pillows were not suitable for those with back or neck problems. Additionally, there were mentions of blankets being too thick for summer and pillows being either too thick or uncomfortable.
Despite these criticisms, the hotel staff were praised for their friendliness and attentiveness, quickly replenishing anything that was needed. Overall, while there are areas for improvement, many guests found their sleeps at Hotel Central Hauptbahnhof to be pleasant, thanks to the mostly comfortable beds.
Cleanliness
However, there are some areas for improvement. A few reviews note occasional issues like dusty surfaces, cobwebs in corners and certain areas not being vacuumed adequately. Some bathrooms have minor maintenance issues and there are reports of bad smells persisting even after airing out. In a few instances, the housekeeping service was found lacking with complaints about dirty cutlery during breakfast and trash cans not emptied upon arrival.
In summary, while the overall cleanliness of Hotel Central Hauptbahnhof is generally satisfactory and praised by many, there are scattered reports of lapses that could be addressed to enhance the guest experience further.
Staff
Although the reception is occasionally mentioned as being understaffed or less responsive at times, the overarching sentiment remains positive. Staff members are noted for their willingness to assist, their proficiency in English and their generally excellent demeanor. The friendly and supportive environment is frequently compared to feeling like being at home, a testament to the staff's dedication to guest comfort and satisfaction. However, it's worth noting that there were isolated comments about staff being overworked or not fully customer-oriented at times. Despite this, the consistent mention of friendly, kind and helpful staff underscores the hotel's strong focus on providing excellent customer service.
Wi-Fi
Parking
Despite its generally positive aspects, there are some considerations to keep in mind. Parking often incurs an additional fee, which has increased from 7 euros to as much as 23 euros per night. Some guests reported confusion about reservations and availability, suggesting it might be wise to reserve a spot in advance.
The hotel also features amenities such as charging stations for electric cars, though their reliability has been questioned by some visitors. Additionally, there are nearby parking options on the street or in parking garages, providing flexibility for guests.
Overall, while Hotel Central Hauptbahnhof offers good and secure parking facilities, prospective guests should be aware of the associated costs and the limited availability of spaces.
EV charging stations
Family
However, there are mixed feelings regarding the hotel's overall ambiance. While the family rooms are described as great, some guests noted an old and musty smell in certain areas and found the bathrooms to be extremely small. Despite these concerns, many families felt comfortable and enjoyed the family atmosphere. This hotel works particularly well for a brief stay, especially if the primary focus is on exploring Heidelberg with the family.
Dog Friendly
Traveling with a dog is notably easy and straightforward at this hotel. Guests have reported that bringing a small dog, such as an Irish Wolfhound, was completely uncomplicated with the added benefit of no extra cost for the pet's stay.
However, there are some areas for improvement. The reception may not always be staffed and there are mentions of staff being dressed in street clothes. Additionally, the lobby of the hotel could use some remodeling, giving the impression that it might need a bit of an update. Despite these points, the positive experiences with the staff and pet accommodations seem to leave a lasting impression on guests.
No, Hotel Central Hauptbahnhof doesn't have any pool.
No, a spa isn't available at Hotel Central Hauptbahnhof.
Yes, Hotel Central Hauptbahnhof welcomes dogs.
Yes, parking facilities are available at Hotel Central Hauptbahnhof.
No, Hotel Central Hauptbahnhof doesn't have a gym.
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