Hotel Heidelberg Astoria

Heidelberg 49.41563000, 8.69075800 , Rahmengasse 30 (Show on Map)
8.9
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Heidelberg Astoria, nestled in the charming Neuenheim district, offers an exceptional location that combines tranquility and convenience. The picturesque setting on a quiet, tree-lined street, housed in a beautiful old villa, creates a serene retreat just a short walk from the historic old town of Heidelberg. Guests appreciate the proximity to key attractions such as Philosophenweg and the Neckar River, as well as the ease of accessing public transport.

The breakfast at Hotel Heidelberg Astoria receives significant praise, noted for its variety, quality and fresh ingredients. Highlights include freshly squeezed orange juice, made-to-order eggs and high-quality ham and cheese. The ambiance of the breakfast setting, described as both formal and cozy with elegant touches, enhances the dining experience. Guests also appreciate the personal attention given to meal preparation.

The hotel's rooms are a blend of elegance and modernity, offering comfort and a cozy atmosphere with stylish decor and cleanliness. While some rooms feature balconies with garden views, guests occasionally mention the absence of refrigerators and unconventional bathroom layouts. Nonetheless, the overall feedback remains positive with many praising the room’s charm and comfort.

Cleanliness is a strong point with consistent mentions of spotless and well-maintained rooms and bathrooms. The breakfast area also receives positive remarks for its cleanliness and attention to detail. Although a few reviews call for more consistent cleaning services, the majority of feedback affirms a high standard of hygiene.

The staff at Hotel Heidelberg Astoria are highly praised for their friendliness, professionalism and accommodation. The personable owner and attentive staff contribute to a welcoming atmosphere, further enhanced by efficient service and excellent communication. Many guests highlight the custom care and helpful advice provided during their stay.

WiFi at the hotel is generally effective, particularly for laptops, though phone connectivity can be inconsistent, posing challenges for streaming. Parking is another mixed experience; while helpful staff assistance and some free parking spots are available, the limited and tight spaces in the courtyard can be difficult to navigate.

Families find the hotel particularly welcoming and family-oriented with a warm atmosphere and personal touches making it a favorable choice for those traveling with children.

The beds at Hotel Heidelberg Astoria offer a range of comfort levels to cater to different preferences with many guests noting satisfaction with the quality of sleep. However, opinions on mattress firmness and pillow softness vary, sometimes leading to minor discomfort for some guests.

Overall, Hotel Heidelberg Astoria provides a charming, convenient and welcoming stay with its prime location, delicious breakfast, clean and stylish rooms and exceptional staff service, making it a top choice for travelers visiting Heidelberg.
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Categories
Dog Friendly Hotel
This hotel offers pet-friendly rooms. It has a high guest rating.

Business Hotel
Offers practical amenities and services suitable for business travelers. It provides a comfortable stay with necessary facilities.

Hotel with Parking
The hotel provides parking spaces for guests, including some free spots and electric vehicle charging facilities. Staff are noted as being helpful with parking.

EV charging stations  


Small Hotel
This hotel provides simple and clean accommodation. The intimate setting and personalized service contribute to a charming stay.

Hotel with EV Charging Stations
The hotel provides Tesla EV charging stations, making it convenient for Tesla owners to recharge their vehicles. The charging point has a maximum capacity of 22 kW.

Family Friendly Hotel

Room Types
Standard Single Room This bright and modern room features a private bathroom with a bathrobe and free toiletries, as well as a flat-screen TV with satellite channels. It also offers a balcony with garden views. No extra bed is possible in this category.

Budget Double Room This bright and modern room features a private bathroom with a bathrobe and free toiletries, as well as a flat-screen TV with satellite channels. No extra bed is possible in this category. please be aware bed only 140cm .

Standard Double Room This bright and modern room features a private bathroom with a bathrobe and free toiletries, as well as a flat-screen TV with satellite channels. No extra bed is possible in this category.

Superior Double Room This bright and modern room features a private bathroom with a bathrobe and free toiletries, as well as a flat-screen TV with satellite channels. The room also offers views of the garden. This room also offers more space. There is space for an extra bed.

Deluxe Double Room This bright and modern room features a private bathroom with a bathrobe and free toiletries, as well as a flat-screen TV with satellite channels. It also offers a balcony with garden views. This room also offers extra space.

Guest Reviews
8.9
Excellent
Location
Hotel Heidelberg Astoria, nestled in the charming Neuenheim district, boasts an exceptional location that effortlessly combines tranquility with convenience. Guests are consistently impressed by its picturesque and serene setting, tucked away in a quiet, tree-lined street, yet still within a short, easy walk to the historic old town of Heidelberg. The hotel is housed in a beautiful old villa, adding a touch of charm and character that visitors find delightful.

Despite being centrally located, the hotel's surroundings are described as remarkably peaceful, offering a perfect retreat from the bustle of the city. Many guests appreciate the proximity to key attractions, including the Philosophenweg and the Neckar River, which are just a few minutes away on foot. The area's beautiful neighborhoods and close proximity to vibrant squares with cafes and restaurants make it an ideal base for exploring the city.

Additionally, the hotel's location ensures that visitors can enjoy Heidelberg’s historic market square and old town without dealing with the typical noise and congestion associated with central hotels. Public transport is easily accessible, further adding to the convenience for those looking to explore more distant parts of the city.

Overall, Hotel Heidelberg Astoria's prime location offers guests the best of both worlds: a serene and quiet refuge with quick access to the cultural and historical heart of Heidelberg. This perfect blend makes it an excellent choice for travelers seeking comfort, convenience and charm during their stay.

Breakfast
Hotel Heidelberg Astoria has garnered significant praise for its breakfast offerings. Guests repeatedly highlight the fresh ingredients, including freshly squeezed orange juice and made-to-order eggs. The variety and quality of the breakfast selections stand out with mentions of high-quality ham, cheese, fruits and freshly brewed coffee. The breakfast service is described as not only delicious but also accommodating, catering to individual preferences and dietary needs such as vegan and gluten-free options.

The ambiance of the breakfast setting contributes to the overall positive experience with multiple references to a clean, formal and cozy atmosphere. The dining area often features elegant touches like white linen tablecloths, making the experience both enjoyable and visually pleasing.

A standout feature is the personal attention and care in the preparation of the breakfast, often described as ‘lovingly prepared by the owner’. Guests appreciate the regional and fresh market produce, adding a local flavor to the meal. The breakfast buffet is extensive and varied, ensuring there is something for everyone, from fresh fruit salads to a variety of cereals, spreads and special tea varieties.

In summary, the breakfast at Hotel Heidelberg Astoria is frequently described as excellent, fresh and varied, prepared with high-quality ingredients and served in a charming and comfortable setting, making it a memorable part of the guests' stay.

Rooms
Hotel Heidelberg Astoria boasts a blend of elegance and modernity, evident in the bright, tastefully decorated and spacious rooms. The rooms vary in layout and size but consistently offer comfort and a cozy atmosphere. Many reviewers highlighted the modern amenities and cleanliness with some rooms featuring balconies that provide a serene garden view. The furniture and decor are often described as stylish and charming, enhancing the overall ambiance of the hotel. While some guests noted the lack of refrigerators and unusually designed bathroom layouts, the overall feedback on the room quality was positive. The hotel's unique style, combined with a homey and welcoming vibe, adds to its charm, making it a notable choice for travelers seeking both character and comfort.

Beds
Hotel Heidelberg Astoria offers a variety of bed types, ensuring a decent range of options for different preferences. The general consensus highlights that the beds are quite comfortable with many guests noting they provided an excellent night's sleep. The wide beds, found in various rooms, are particularly appreciated for their comfort and space.

However, comfort levels can vary with some guests finding the beds too soft, while others described them as hard enough to cause discomfort. This difference in mattress firmness seems to cater to diverse guest preferences but also leads to occasional dissatisfaction.

The pillows often emerge as a point of contention with several guests finding them too soft for their liking. Despite these occasional issues, the rooms are generally mentioned as clean and lovely, adding to the overall positive experience of staying at the hotel.

Cleanliness
Hotel Heidelberg Astoria garners high praise for its exceptional cleanliness and cozy ambiance. Guests frequently highlight that the rooms, though simply furnished, are consistently spotless and well-kept. The bathrooms are also noted for their cleanliness, contributing to a comfortable and hygienic stay.

The hotel's breakfast area leaves a positive impression, often described as clean and spotless with daily servings of fresh eggs and orange juice. Guests appreciate the high-quality offerings and the attention to detail, such as clean tablecloths and a tidy dining environment.

However, there are occasional remarks suggesting room for improvement. Some guests mention that towels were not replaced but rehung and glasses were not properly washed. A few reviews call for better overall cleaning services, especially for bathrooms. Despite these isolated comments, the overall sentiment remains very positive with most guests affirming the consistently clean and well-maintained rooms and facilities.

The hotel’s warm ambiance and well-comfy, elegantly decorated rooms with superb iron beds add to the overall pleasant experience, assuring a cozy and satisfying stay at Hotel Heidelberg Astoria.

Staff
Hotel Heidelberg Astoria has garnered exceptional reviews for its staff, earning widespread acclaim for their friendliness, accommodating nature and overall professionalism. Guests frequently mention the warm and friendly welcome they receive upon arrival with the property managed efficiently and attentively by a personable owner. The hostess is repeatedly praised for her delightful demeanor and readiness to accommodate special requests, ensuring a personalized experience for each visitor.

The hotel staff are described as consistently friendly, professional and supportive, always willing to assist with anything needed. The reception and overall service are highlighted as super nice, courteous and attentive, creating an inviting atmosphere that makes guests feel at home. Many reviews emphasize the owner's dedication to providing excellent service, offering great tips and advice and attending personally to guests' needs.

The hotel's commitment to excellent communication and maintaining a welcoming environment is evident in the numerous mentions of the staff's helpful, kind and cheerful interactions. Guests appreciate the team's effort, noting that nothing is too much trouble and that their check-in and check-out processes run smoothly.

The overall experience is further enhanced by the very good breakfast and the excellent hotel management with a special nod to the landlady’s involvement and resourcefulness. Reviews collectively capture the essence of a stay at Hotel Heidelberg Astoria as one characterized by top-notch service and a genuinely pleasant and supportive atmosphere.

Wi-Fi
The wifi at Hotel Heidelberg Astoria generally receives positive feedback with several guests noting that it worked well and they had no issues using regular applications. It was particularly effective on laptops, ensuring smooth connectivity for most tasks. However, some guests experienced phone disconnections and frequent interruptions, making it challenging to stream content. Additionally, the regular phone reception at the hotel was reported as poor with weak 4G reception being a recurring issue. Overall, while the wifi performance was adequate for basic use, streaming and phone connectivity might pose occasional challenges.

Parking
At Hotel Heidelberg Astoria, parking appears to be a mixed experience. On the positive side, the hotel provides parking spaces for its guests, including free spots and charging facilities for electric vehicles. The staff are noted for their helpfulness, often going above and beyond to assist with tricky parking situations. In some cases, guests mention that the hotel owner reserves parking spaces and staff members even assist in parking difficult rental cars—a notable advantage in a city where driving can be challenging.

However, guests frequently point out that parking is limited with only a few spots available, often confined to a small and tight courtyard. Maneuvering into these spots can be tricky, described by some as a puzzle. Despite this, many guests found the tight spaces adequate and manageable, especially with the helpful assistance of the hotel staff. Though the parking situations may be challenging at times, the location's convenience and the staff's proactive support make it workable for most visitors.

Family
Hotel Heidelberg Astoria has garnered positive reviews for its family-friendly atmosphere. Guests have consistently mentioned feeling warmly welcomed and well taken care of, emphasizing the hotel's personal and friendly service. Families, including those with small children, have felt comfortable during their stay with specific mentions of the hotel being highly family-oriented. The warm reception extends to the helpfulness of the staff, enhancing the overall experience for family travelers. As a family-owned establishment, it exudes a welcoming and personal touch, making it a top address in Heidelberg for those seeking a family-friendly environment.


No, Hotel Heidelberg Astoria doesn't have any pool.

No, a spa isn't available at Hotel Heidelberg Astoria.

Yes, Hotel Heidelberg Astoria welcomes dogs.

Yes, parking facilities are available at Hotel Heidelberg Astoria.

No, Hotel Heidelberg Astoria doesn't have a gym.

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