Hotel Restaurant Krokodil

Heidelberg 49.40452300, 8.68701000 , Kleinschmidtstrasse 12 (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Restaurant Krokodil, located in a picturesque neighborhood in Heidelberg's Weststadt, offers a tranquil retreat that is conveniently close to the bustling city center. The strategic placement between the main train station and the historic old town allows easy exploration of major attractions with tram and bus stops just minutes away. Guests appreciate the peaceful residential setting, enhanced by friendly staff and the spacious, clean accommodations that offer great value for money.

The breakfast is a highlight for many, characterized by its marvelous and varied offerings, including organic and high-quality ingredients. Despite some minor comments about the selection being limited, the breakfast quality and personal service receive widespread praise. The dinner experience is equally commendable with guests enjoying fresh, innovative dishes in a cozy, rustic environment. The professional and friendly service further enhances the dining experience, which accommodates various dietary preferences and serves hot meals until late evening.

Spacious and clean rooms are another strength of the hotel, featuring large windows and high ceilings. While some guests remark on the outdated decor and lack of air conditioning, the overall cleanliness and comfort of the rooms are well-received. The absence of an elevator might pose a challenge for some, but it does not significantly detract from the overall positive experience.

The staff at Hotel Restaurant Krokodil are consistently praised for their friendliness and attentiveness. Their welcoming demeanor, efficiency and helpful local tips contribute significantly to the hotel's pleasant atmosphere. Cleanliness throughout the hotel, including common areas, is frequently highlighted, although some guests suggest that the carpets could use replacing.

WiFi connectivity receives mixed reviews with some guests experiencing good service while others find it slow and unreliable, particularly in distant rooms. Parking options include a secure underground garage and a resident parking permit for street parking, though securing a spot in the neighborhood can be challenging.

Families find the hotel welcoming and accommodating with suitable family rooms and essential amenities like baby pack-n-plays. The overall family-friendly atmosphere and proximity to city attractions make it an excellent choice for family stays.

Guests generally enjoy a peaceful nighttime experience with the occasional noise from the restaurant terrace being the only minor disturbance. Beds receive a mix of feedback, where most find them comfortable and cozy, though some mention the mattresses could be firmer.

In summary, Hotel Restaurant Krokodil stands out for its prime location, exceptional service, clean accommodations and excellent dining options, making it a highly recommended choice for travelers seeking a blend of tranquility and convenience in Heidelberg.
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Categories
Small Hotel
This hotel provides a unique and intimate experience with its cozy rooms and on-site restaurant. Guests can enjoy a convenient location for exploring Heidelberg and a comfortable place to relax.

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

Room Types
Single Room The room features cable TV and has an en suite bathroom.

Double Room The room features cable TV and has an en suite bathroom.

Family Room The room features cable TV and has an en suite bathroom.

Guest Reviews
8.0
Very Good
Location
Nestled in a picturesque neighborhood in Heidelberg's Weststadt, Hotel Restaurant Krokodil enjoys a prime location that offers a tranquil retreat while still being conveniently close to the bustling city center. The hotel is strategically placed between the main train station and the historic old town, making it a breeze for guests to explore the city's main attractions on foot. For those preferring public transportation, tram and bus stops are just a short walk away, further enhancing its accessibility.

The surrounding area exudes charm with its calm residential streets and leafy side lanes, providing a peaceful atmosphere despite being centrally located. Guests appreciate the hotel's close proximity to key sites, including the lively Bismarckplatz and the renowned Heidelberg Castle. Nearby, visitors can find several dining options, bars and shops, ensuring plenty of opportunities to experience local culture and cuisine.

The quiet yet accessible setting makes this venue an excellent starting point for both short trips and extended stays in Heidelberg. With friendly and attentive staff, spacious and clean accommodations and good value for money, Hotel Restaurant Krokodil stands out as a welcoming and practical choice for travelers seeking a blend of serenity and convenience.

Breakfast
The breakfast offerings at Hotel Restaurant Krokodil are generally well-received by guests, characterized by their variety, quality and taste. Many guests describe the breakfast as marvelous, exceptional, delicious and exceeding expectations. The breakfast includes a good assortment of items such as eggs, muesli, fruit and both sweet and savory products. Personal service and attention contribute positively to the breakfast experience.

The breakfast is often praised for being rich and sufficient with an array of options available, including special touches like organic eggs and high-quality ingredients. The hotel's breakfast services adapt well to current needs with options like table service due to COVID-19 precautions still maintaining a high standard.

While some mention that the selection isn't very extensive, they still find it adequate for a good start to the day. The price-performance ratio of the breakfast is frequently highlighted as good, making it a worthwhile addition to the stay. The inclusion of personalized elements, diverse options and the overall pleasant setting add to the favorable experience.

A few reviews point out areas for improvement, noting that sometimes the breakfast could be more abundant and varied. However, these are in the minority and do not overshadow the generally positive feedback on the hotel's breakfast service. Overall, guests appreciate the quality, diversity and thoughtful presentation of breakfast at Hotel Restaurant Krokodil.

Dinner
Hotel Restaurant Krokodil offers an exceptional dining experience that has garnered high praise from its guests. The restaurant, conveniently located on the ground floor, is lauded for its good food and excellent service. Visitors have highlighted the exciting and innovative menu, featuring fresh ingredients and original recipes, all available at reasonable prices. The food quality has been consistently described as very good with some particularly tasty and hearty options.

Outdoor seating is available, adding to the pleasant dining atmosphere. Many reviews commend the restaurant's cozy and rustic charm, creating a welcoming environment for guests. The service staff are noted for their professionalism and friendliness, contributing to the overall positive experience.

The restaurant also accommodates different dietary preferences, including vegetarian and vegan options. For those arriving late, the establishment serves hot food until 10 pm. Its popularity with locals underscores the quality and value of the dining experience.

Guests also appreciated the proximity of the restaurant to the hotel, making it a convenient choice for dinner. Overall, Hotel Restaurant Krokodil's dining services are highly recommended, making it a standout feature of the stay.

Rooms
Hotel Restaurant Krokodil offers a varied experience with its rooms, which many guests find generously spacious and very clean. The majority of visitors appreciate the ample-sized rooms, characterized by large windows and high ceilings. Many reviews highlight the cleanliness and comfort of the accommodations, noting that rooms are well-equipped with necessary amenities. The hotel provides a pleasant and quiet environment, making it an ideal choice for a comfortable stay.

Despite the mostly positive feedback, some guests remarked on the outdated decor and furnishings, suggesting that the rooms could benefit from a renovation. The absence of air conditioning is also noted, which can be problematic during hot weather. Additionally, the hotel's lack of an elevator may pose a challenge for some, though the minimal number of steps to key areas mitigates this issue somewhat.

Overall, the Hotel Restaurant Krokodil stands out for its spacious, clean and functional rooms. While the decor may be dated, the comfort and size of the rooms, along with a friendly atmosphere, ensure a generally satisfactory stay.

Beds
The beds at Hotel Restaurant Krokodil receive mixed reviews, though a majority of guests highlight the comfort. Many visitors describe the beds as comfortable, cozy and very good. Phrases such as "comfortable beds," "plush mattresses," and "comfortable bedding" frequently appear, suggesting a generally positive experience.

However, a recurring critique is that the mattresses tend to be too soft for some guests, who mention saggy beds and mattresses that don't provide enough support. Some reviews also point out that the beds can be a bit small or narrow.

Despite these occasional drawbacks, the overall sentiment leans towards satisfaction with many guests pleased with the cleanliness and comfort provided by the bedding.

Cleanliness
Hotel Restaurant Krokodil consistently receives high praise for its cleanliness. Guests frequently highlight the spotless and well-maintained condition of the rooms. The bathrooms and toilets are generally kept clean, although a few reviews suggest minor improvements could be made. The carpets, while clean, might benefit from replacement in some opinions. Despite occasional feedback about the simplicity of the rooms, the majority find them spacious, comfortable and well-suited for a good night's sleep. The hotel’s common areas, including the breakfast room, are also appreciated for their cleanliness. Overall, the hotel, although slightly worn in some places, is well-maintained and provides a very clean environment that leaves guests feeling satisfied and comfortable.

Staff
The reviews for the staff at Hotel Restaurant Krokodil are overwhelmingly positive, highlighting their exceptional friendliness and helpfulness. Guests consistently described the staff as super friendly, kind and attentive. The receptionists were praised for being welcoming, efficient and always ready to assist with any inquiries or special requests. The front desk team was noted for their courteous and accommodating nature, ensuring a pleasant check-in and check-out experience.

Guests also appreciated the warm welcome they received, making them feel comfortable throughout their stay. The staff’s knowledge about the local area and their ability to provide useful tips further enhanced the guest experience. The service in the restaurant and breakfast areas was equally commendable with staff being described as cheerful and attentive, always eager to meet personal needs.

Overall, the consensus among the guests is clear: the staff at Hotel Restaurant Krokodil significantly contribute to the welcoming and pleasant atmosphere, making it highly recommended for anyone looking for exceptional customer service.

Wi-Fi
Hotel Restaurant Krokodil offers varied experiences when it comes to WiFi connectivity. Several guests appreciated the good WiFi in the rooms, noting that it worked perfectly for their needs. However, others encountered issues, describing the connection as relatively slow and sometimes interrupted. In some rooms, especially those located at the far end, WiFi reception was very poor, making it difficult to work or even surf the web. Irregular performance meant that the WiFi was unreliable at certain times, only working in the mornings for some users. Overall, travelers looking to stay connected might find the WiFi service inconsistent with some able to enjoy a good connection while others face challenges.

Parking
The parking at Hotel Restaurant Krokodil offers a mix of convenience and challenges. Guests highlight the availability of an underground garage, which is secure, neat and close to the hotel. It's possible to book these parking spaces in advance and doing so is highly recommended to avoid any parking issues. The garage, priced at around €12.50 per day, provides a reliable and convenient solution for those driving in.

However, parking in the surrounding neighborhood can be quite difficult with spaces being hard to find and often restricted by district regulations. The hotel offers a resident parking permit for €7.50 per day as an alternative for street parking, though it's noted that finding a spot can still be a challenge. Despite these difficulties, the overall price-performance ratio for parking is viewed as reasonable with the convenience of an additional paid underground option being a significant benefit.

Family
Hotel Restaurant Krokodil is ideal for families seeking a comfortable stay near the heart of Heidelberg. The hotel exudes a cozy family atmosphere and features spacious family rooms equipped with free-of-charge baby pack-n-plays, ensuring little ones are accommodated comfortably. Guests consistently praise the family-friendly welcome from the kind and knowledgeable staff, who are both helpful and approachable. The hotel's location is perfect for city trips, conveniently situated within walking distance of the city's center and providing a neat parking space. The breakfast is a highlight with organic food options available. Overall, it's a neat family-run hotel that provides excellent accommodations and amenities for families, ensuring a memorable stay.

Nightlife
Located near the city center, Hotel Restaurant Krokodil offers a peaceful stay in a quiet residential area. Guests appreciate the tranquility of the rooms at night, despite being close to various nightlife options. The hotel features a local pub and a restaurant downstairs with bars and restaurants conveniently nearby. While guests have noted that the restaurant terrace can be loud even after 23:00, the overall nighttime experience remains calm and peaceful.


No, Hotel Restaurant Krokodil doesn't have any pool.

No, a spa isn't available at Hotel Restaurant Krokodil.

No, Hotel Restaurant Krokodil doesn't allow dogs.

Yes, parking facilities are available at Hotel Restaurant Krokodil.

No, Hotel Restaurant Krokodil doesn't have a gym.

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