Hotel am Schloss
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Summary of reviewsHotel am Schloss in Heidelberg is highly regarded for its exceptional location and service, making it a popular choice for travelers seeking to explore the historical and cultural richness of the city. Nestled at the foot of Heidelberg Castle and within the bustling old town, the hotel boasts stunning panoramic views and easy access to major attractions like the castle itself and the charming pedestrian streets of the Altstadt. The proximity to the funicular and public parking facilities adds to the convenience, allowing guests seamless travel around the area.
The hotel's breakfast experience is another highlight, frequently described as excellent, with an extensive buffet offering a variety of delicious options. Guests particularly enjoy dining on the rooftop terrace with its picturesque view of Heidelberg Castle, providing a serene start to the day. The accommodating breakfast hours and attentive staff further enhance this aspect of the stay.
Rooms at Hotel am Schloss, while varying in size and modernity, are generally noted for their cleanliness and comfort. They offer breathtaking views, with some rooms featuring balconies or terraces that add to the memorable hospitality experience. The staff's friendliness and efficiency are consistently praised, contributing to a welcoming and family-like atmosphere that leaves a lasting impression on guests.
For families, the hotel provides spacious accommodations, including family rooms and two-bedroom apartments that cater to the needs of those traveling with children. The overall cleanliness, convenient kitchenettes in some rooms, and the pet-friendly atmosphere add to its appeal, making it a favored destination for family visits. And while some rooms may require updates, the quality of service and the ambiance are appreciated by many.
Despite minor drawbacks, such as mixed feedback on bed comfort and occasional issues with WiFi signal in certain areas, the hotel's accessibility, and practical amenities like on-site parking and option for electric vehicle charging, meet the needs of most guests. The combination of its prime location, attentive staff, and excellent breakfast service make Hotel am Schloss a recommended choice for visitors to Heidelberg, offering a pleasant blend of comfort, convenience, and spectacular views.
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The hotel's breakfast experience is another highlight, frequently described as excellent, with an extensive buffet offering a variety of delicious options. Guests particularly enjoy dining on the rooftop terrace with its picturesque view of Heidelberg Castle, providing a serene start to the day. The accommodating breakfast hours and attentive staff further enhance this aspect of the stay.
Rooms at Hotel am Schloss, while varying in size and modernity, are generally noted for their cleanliness and comfort. They offer breathtaking views, with some rooms featuring balconies or terraces that add to the memorable hospitality experience. The staff's friendliness and efficiency are consistently praised, contributing to a welcoming and family-like atmosphere that leaves a lasting impression on guests.
For families, the hotel provides spacious accommodations, including family rooms and two-bedroom apartments that cater to the needs of those traveling with children. The overall cleanliness, convenient kitchenettes in some rooms, and the pet-friendly atmosphere add to its appeal, making it a favored destination for family visits. And while some rooms may require updates, the quality of service and the ambiance are appreciated by many.
Despite minor drawbacks, such as mixed feedback on bed comfort and occasional issues with WiFi signal in certain areas, the hotel's accessibility, and practical amenities like on-site parking and option for electric vehicle charging, meet the needs of most guests. The combination of its prime location, attentive staff, and excellent breakfast service make Hotel am Schloss a recommended choice for visitors to Heidelberg, offering a pleasant blend of comfort, convenience, and spectacular views.
Family Friendly Hotel
Offers a great location near Heidelberg Castle. The proximity to the castle and old town makes it ideal for families wanting to explore.
Hotel near Nightlife Spots
Situated on Zwingerstrasse, this hotel is close to Heidelberg Castle and within walking distance of the Old Town's nightlife. Its location offers a blend of historical charm and easy access to bars and clubs.
Hotel with Parking
This hotel is listed as having parking available for its guests.
EV charging stations
3-Star Hotel
Located within a 5-minute walk from Heidelberg Castle, this hotel offers non-smoking rooms and historical architecture. Its central location and historical charm make it a comfortable and reliable choice.
Hotel with EV Charging Stations
Dog Friendly Hotel
Accessible Hotel
Guest Reviews
Hotel am Schloss in Heidelberg boasts a truly enviable location, positioned right in the heart of the city's old town and directly at the foot of the Heidelberg Castle. The hotel's strategic placement allows guests easy access to key attractions such as the castle and the bustling pedestrian streets of the Altstadt. Reviews consistently highlight its proximity to the funicular, making it convenient for trips to the Schloss and other surrounding areas. The views from the hotel are particularly impressive, offering panoramic sights of both the castle and the old city from some rooms and the rooftop terrace. Visitors appreciate the benefit of public parking beneath the hotel, which provides both ease of access and an unusual yet charming setting on top of a car park. Despite being centrally located among the city’s vibrant activity, the hotel manages to offer a peaceful retreat. Guests frequently commend the helpful and friendly staff, which complements the prime location, creating a memorable experience for those wishing to explore Heidelberg's historical and cultural treasures.
Hotel am Schloss provides a welcoming breakfast experience with a variety of positive aspects that guests frequently commend. The breakfast offerings are often described as good to excellent, with many visitors noting the ample selection and delicious taste. Guests can enjoy diverse options ranging from meats, cheeses, fresh fruit, and warm rolls, to a well-stocked buffet catering to various tastes and preferences. The breakfast service is complimented by friendly, attentive staff who ensure a pleasant start to the day.
One of the highlights of the breakfast experience at Hotel am Schloss is the scenic view. The rooftop terrace allows diners to enjoy their meal against the backdrop of the stunning Heidelberg Castle, making for a picturesque start to any morning. The timing for breakfast is convenient and flexible, extending to 11:00 AM, which is appreciated by many guests seeking a leisurely pace.
Despite occasional mentions of limited variety or modest presentation, the breakfast is generally well-received for its quality and the overall atmosphere it offers. Some guests have noticed that seating can be limited during busier times, requiring reservations or scheduling. Nevertheless, the breakfast at Hotel am Schloss is considered a key feature of the stay, leaving most guests satisfied with the experience.
Hotel am Schloss boasts an enviable location perched on the top floor of a parking garage, offering breathtaking views of Heidelberg Castle and the surrounding old town from many of its rooms. The rooms, while varying in size and amenities, are generally spacious, clean, and comfortably furnished. Guests often pointed out the stunning views from balconies and terraces as a highlight, contributing to a memorable stay. Despite some rooms feeling a bit outdated and lacking in modern climate control, guests found them adequately equipped, appreciating the cleanliness and tidiness maintained by the hotel staff. Many rooms come with practical features like small kitchens or kitchenettes and ample storage space, catering well to families and extended stays.
Some guests noted that the bathrooms were quite small and in need of renovation, with older fixtures and limited storage. Noise issues were reported by a few, owing to the hotel's compact layout, but overall, the ambiance was described as cozy and welcoming. The temperature inside the rooms could be a concern during warmer periods due to the absence of air conditioning, though fans are provided.
The efficiency and friendliness of the staff, as well as the convenient access to public transport and key attractions, add further appeal to the hotel. The breakfast service received praise for its generous selection, although the breakfast room itself was noted to be somewhat small. Amidst the variety of experiences shared by guests, the consistent theme remains the remarkable views of Heidelberg Castle, making Hotel am Schloss a recommended choice for travelers seeking picturesque vistas and central convenience in Heidelberg.
The reviews reveal a mixed experience at Hotel am Schloss, with beds receiving varied feedback. Many guests found the beds to be comfortable, appreciating cozy and restful nights. For families, accommodations were deemed suitable, with spacious, comfortable two-bedroom apartments available for children as well. Some reviewers emphasized the softness of the beds and pillows as a positive aspect, allowing for peaceful sleep and adequate bedding comfort.
However, several guests noted issues with the beds, particularly concerning mattress firmness and wear. Some felt mattresses were too hard or sagged, impacting sleep quality. Others indicated discomfort due to excessively soft bedding, leading to neck and back pain. Sofa beds often received criticism for their harshness, posing a challenge for comfortable rest.
Despite these mixed reviews on bed comfort, guests frequently complimented the hotel's cleanliness and the proactive service of the friendly staff. The ambiance of rooms was described as modern and well-furnished, although some rooms suffered from temperature irregularities and noise disturbances. Overall, while the beds were a point of contention, Hotel am Schloss offers a generally satisfactory lodging experience, particularly for short stays.
Hotel am Schloss is a popular choice for travelers, especially those seeking a clean and centrally located accommodation. Reviews frequently highlight the high standard of cleanliness, with many guests expressing contentment with spotless rooms and well-maintained facilities. The hotel is described as offering clean and comfortable spaces, with many rooms described as cozy and adequately furnished. Despite the building's slightly outdated exterior, the interior presents a warm and inviting atmosphere.
While most feedback emphasizes cleanliness, a few guests noted some shortcomings, such as occasional dust or cobwebs in corners and suggestions for a more thorough cleaning in some instances. The bathrooms are often pointed out as serviceable though somewhat dated, with a few reviews suggesting they could use some updating.
Overall, the hotel staff is praised for their friendliness and helpfulness, enhancing the experience with attentive service. The hotel's prime location offers easy accessibility to local attractions, making it a convenient choice for both leisure and business travelers. Despite a few minor drawbacks, Hotel am Schloss remains a well-regarded destination for those prioritizing cleanliness and location.
The staff at Hotel am Schloss receives consistently high praise from guests for their exceptional friendliness and helpfulness. Visitors frequently highlight the staff's warm, welcoming demeanor and their readiness to go above and beyond to ensure a pleasant stay. The hotel team is noted for being available around the clock, offering insightful recommendations and fulfilling requests with prompt efficiency. Guests speak fondly of the attentive and accommodating service experienced at both the reception and during breakfast, emphasizing the genuine kindness and courtesy displayed by every team member. Overall, the staff contributes significantly to a family-like atmosphere, which guests find particularly pleasant and memorable during their stay at the conveniently located hotel.
Hotel am Schloss offers free WiFi to its guests, and for the most part, the connection is strong and functional. Many visitors report a super-fast internet experience, with some even stating that the WiFi allowed them to participate in online classes without any issues. Reliability in connectivity seems to be a notable aspect, with a consistently reliable service in common areas like the lobby. However, there are mixed signals about the WiFi accessibility in certain rooms, where the signal may not be as strong, and some areas such as the terrace have reportedly poor or unavailable service. Nonetheless, the staff's excellent service and the hotel's prime location often overshadow these technical drawbacks. Overall, the WiFi quality ranges from satisfactory to excellent, with most guests experiencing high-speed internet.
The reviews for 'Hotel am Schloss' highlight its convenient and practical parking solutions, making it ideal for guests arriving by car. The hotel is situated directly above an underground public parking garage, which offers easy access to the premises via an elevator. Many guests appreciated the discounted parking rates available through the hotel, making it an affordable option. The garage, though sometimes noted to be a bit tight, provides sufficient space and even includes charging stations for electric vehicles. Additionally, the hotel's prime location allows for straightforward parking and easy reach to local attractions like Heidelberg Castle and the vibrant Old Town. Overall, parking at 'Hotel am Schloss' is mostly considered hassle-free, with its integrated garage simplifying commuting logistics for visitors.
Nestled in the heart of Heidelberg, Hotel am Schloss offers an inviting blend of comfort and convenience, making it an excellent choice for families. The hotel’s prime location allows easy access to local attractions such as the town hall, the Heiliggeist Church, and the Old Bridge, all within walking distance through a charming pedestrian zone. Families staying at the hotel can enjoy spacious accommodations, with family rooms and comfortable two-bedroom apartments designed to cater to the needs of those traveling with children. Some rooms even offer enchanting views of the nearby castle, adding an extra touch of magic to the stay.
The hotel is well-suited for shorter stays, with clean and comfortable rooms equipped with convenient amenities like minibars, refrigerators, and small kitchenettes. Guests consistently praise the family-friendly atmosphere, attributed primarily to the exceptionally friendly and helpful staff who go out of their way to ensure a memorable experience for all ages. The option to bring pets to breakfast on the terrace is an added benefit, highlighting the hotel’s accommodating nature.
Overall, Hotel am Schloss is recognized for its friendly ambiance and excellent service, which create a welcoming environment for families. It has earned a reputation as a favored destination for family visits and creates lasting memories for those who choose to stay.
Nestled in the heart of Heidelberg's Old Town, Hotel am Schloss presents a unique experience for travelers seeking picturesque views and convenience. Perfectly situated below the castle, the rooftop garden offers stunning vistas that make any visit memorable. This family-run hotel exudes charm and takes great care in maintaining a high standard, especially considering its three-star rating.
While the rooms may show signs of aging, they remain clean and functional, providing everything needed for a comfortable stay. The bathrooms, though compact, are well-equipped. Guests praise the breakfast as outstanding for its category, contributing to a delightful start to the day.
Access to the hotel is a bit unconventional, located atop a parking garage that also houses a cable car station. However, the helpful and friendly staff ensure smooth navigation and add a personal touch to one's stay. Despite some frustrations with parking costs and the price-performance ratio, especially when compared to other cities, guests often leave with a sense of satisfaction, describing their stay as wonderful and highly recommended.
Overall, Hotel am Schloss may not boast luxury, but it successfully captures the essence of Heidelberg with its prime location and attentive service, making it a solid choice for those exploring this historic city.
Hotel am Schloss offers a generally accessible experience for guests, combining a convenient location with hospitable staff. The kindness and helpfulness of the staff contribute significantly to the comfort of visitors, navigating accessibility needs with a personal touch. The hotel's strategic position above a municipal parking area, coupled with easy GPS access, facilitates a straightforward arrival for guests. Most attractions and public transport can be reached quickly on foot, enhancing the appeal for those looking to explore effortlessly.
Despite the advantages, some aspects of the hotel's accessibility could benefit from improvement. Access to the hotel is primarily through a parking garage or via elevators, which can be somewhat challenging due to the hard-to-find entrance and the reliance on a small elevator. Additionally, the hotel rooms and bathrooms require urgent renovation, suggesting a need for modern upgrades to better serve guests with disabilities. Nonetheless, the overall accessibility and welcoming staff make it a feasible option for many travelers looking to enjoy the area.
Hotel am Schloss has garnered praise for its welcoming atmosphere, particularly for guests traveling with dogs. Visitors frequently highlight the friendliness and accommodating nature of the staff, who extend their hospitality to furry companions as well. Dogs are warmly received, making the hotel a reliable choice for pet owners seeking a comfortable stay. The establishment's dog-friendly policies are clearly appreciated, with large dogs also feeling welcomed and at ease. Combining a pet-friendly ethos with a quiet setting, the hotel stands out as an inviting option for those traveling with their canine friends.
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Location
Breakfast
One of the highlights of the breakfast experience at Hotel am Schloss is the scenic view. The rooftop terrace allows diners to enjoy their meal against the backdrop of the stunning Heidelberg Castle, making for a picturesque start to any morning. The timing for breakfast is convenient and flexible, extending to 11:00 AM, which is appreciated by many guests seeking a leisurely pace.
Despite occasional mentions of limited variety or modest presentation, the breakfast is generally well-received for its quality and the overall atmosphere it offers. Some guests have noticed that seating can be limited during busier times, requiring reservations or scheduling. Nevertheless, the breakfast at Hotel am Schloss is considered a key feature of the stay, leaving most guests satisfied with the experience.
Rooms
Some guests noted that the bathrooms were quite small and in need of renovation, with older fixtures and limited storage. Noise issues were reported by a few, owing to the hotel's compact layout, but overall, the ambiance was described as cozy and welcoming. The temperature inside the rooms could be a concern during warmer periods due to the absence of air conditioning, though fans are provided.
The efficiency and friendliness of the staff, as well as the convenient access to public transport and key attractions, add further appeal to the hotel. The breakfast service received praise for its generous selection, although the breakfast room itself was noted to be somewhat small. Amidst the variety of experiences shared by guests, the consistent theme remains the remarkable views of Heidelberg Castle, making Hotel am Schloss a recommended choice for travelers seeking picturesque vistas and central convenience in Heidelberg.
Beds
However, several guests noted issues with the beds, particularly concerning mattress firmness and wear. Some felt mattresses were too hard or sagged, impacting sleep quality. Others indicated discomfort due to excessively soft bedding, leading to neck and back pain. Sofa beds often received criticism for their harshness, posing a challenge for comfortable rest.
Despite these mixed reviews on bed comfort, guests frequently complimented the hotel's cleanliness and the proactive service of the friendly staff. The ambiance of rooms was described as modern and well-furnished, although some rooms suffered from temperature irregularities and noise disturbances. Overall, while the beds were a point of contention, Hotel am Schloss offers a generally satisfactory lodging experience, particularly for short stays.
Cleanliness
While most feedback emphasizes cleanliness, a few guests noted some shortcomings, such as occasional dust or cobwebs in corners and suggestions for a more thorough cleaning in some instances. The bathrooms are often pointed out as serviceable though somewhat dated, with a few reviews suggesting they could use some updating.
Overall, the hotel staff is praised for their friendliness and helpfulness, enhancing the experience with attentive service. The hotel's prime location offers easy accessibility to local attractions, making it a convenient choice for both leisure and business travelers. Despite a few minor drawbacks, Hotel am Schloss remains a well-regarded destination for those prioritizing cleanliness and location.
Staff
Wi-Fi
Parking
Family
The hotel is well-suited for shorter stays, with clean and comfortable rooms equipped with convenient amenities like minibars, refrigerators, and small kitchenettes. Guests consistently praise the family-friendly atmosphere, attributed primarily to the exceptionally friendly and helpful staff who go out of their way to ensure a memorable experience for all ages. The option to bring pets to breakfast on the terrace is an added benefit, highlighting the hotel’s accommodating nature.
Overall, Hotel am Schloss is recognized for its friendly ambiance and excellent service, which create a welcoming environment for families. It has earned a reputation as a favored destination for family visits and creates lasting memories for those who choose to stay.
3 Star
While the rooms may show signs of aging, they remain clean and functional, providing everything needed for a comfortable stay. The bathrooms, though compact, are well-equipped. Guests praise the breakfast as outstanding for its category, contributing to a delightful start to the day.
Access to the hotel is a bit unconventional, located atop a parking garage that also houses a cable car station. However, the helpful and friendly staff ensure smooth navigation and add a personal touch to one's stay. Despite some frustrations with parking costs and the price-performance ratio, especially when compared to other cities, guests often leave with a sense of satisfaction, describing their stay as wonderful and highly recommended.
Overall, Hotel am Schloss may not boast luxury, but it successfully captures the essence of Heidelberg with its prime location and attentive service, making it a solid choice for those exploring this historic city.
Accessible
Despite the advantages, some aspects of the hotel's accessibility could benefit from improvement. Access to the hotel is primarily through a parking garage or via elevators, which can be somewhat challenging due to the hard-to-find entrance and the reliance on a small elevator. Additionally, the hotel rooms and bathrooms require urgent renovation, suggesting a need for modern upgrades to better serve guests with disabilities. Nonetheless, the overall accessibility and welcoming staff make it a feasible option for many travelers looking to enjoy the area.
Dog Friendly
No, Hotel am Schloss doesn't have any pool.
No, a spa isn't available at Hotel am Schloss.
Yes, Hotel am Schloss welcomes dogs.
Yes, parking facilities are available at Hotel am Schloss.
No, Hotel am Schloss doesn't have a gym.
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