Staycity Aparthotels Heidelberg

Heidelberg 49.39884700, 8.67640500 , 9 Speyerer Strasse (Show on Map)
8.6
Very Good


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Summary of reviewsStaycity Aparthotels Heidelberg is highly regarded for its prime location and modern amenities. Situated close to Heidelberg’s central train station and easily accessible from the motorway, this hotel is ideal for travelers using public transportation with a bus stop and tram station nearby. This strategic location offers convenient travel to the city center and key landmarks, while providing a tranquil environment and quiet rooms despite its central positioning.

Guests regularly praise the hotel’s cleanliness, well-maintained facilities and friendly staff. Rooms are noted for their contemporary design, spaciousness and cleanliness, equipped with mini kitchens, separate toilets and bathrooms and useful amenities like Nespresso machines and microwaves. Although some rooms can be noisy due to street traffic and may be too warm without air conditioning, the overall value for money is considered excellent. Most guests find the accommodations suitable for both short and extended stays with accessibility features catering well to those with mobility challenges.

The breakfast offerings at Staycity receive overwhelmingly positive reviews with a wide selection of delicious, high-quality options including croissants, pancakes, fruit and lactose-free alternatives. The breakfast buffet is well-regarded for its variety and reasonable cost, though it can become crowded during peak hours. On the other hand, the lack of dinner options at the hotel is a minor downside, but nearby dining alternatives, such as a steak restaurant and a recommended Thai eatery, help mitigate this issue.

The hotel’s free WiFi is commended for its speed and reliability, making it convenient for guests needing internet access for work or leisure. Parking is ample and convenient with on-site options, though some guests find the €15 daily fee somewhat expensive.

Guest feedback about the beds is mixed; many find them comfortable, while a few consider them too hard or narrow. Despite these varied opinions, the overall sleeping experience is generally positive.

In conclusion, Staycity Aparthotels Heidelberg excels in delivering a clean, comfortable and modern stay with excellent transport links and friendly, accommodating staff. Its comprehensive amenities cater well to a range of travelers, making it a standout choice within its three-star category. Despite minor drawbacks such as occasional housekeeping inconsistencies and limited in-hotel dining options, the hotel’s overall quality and value make it a favored option for visitors to Heidelberg.
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Aparthotel with Parking
The aparthotel offers limited on-site parking for a fee. Electric car charging stations are also available on the property.

Accessible Aparthotel
These aparthotels are listed as wheelchair accessible and provide accessible studio apartments designed to accommodate guests with disabilities.

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Room Types
Studio These rooms offer individually controlled air conditioning, a wardrobe, safe, fridge, , free WiFi, a 43-inch LED satellite TV, a wing chair, as well as , shower, hairdryer and toilet.

Studio Twin These rooms offer individually controlled air conditioning, a wardrobe, safe, fridge, free WiFi, a 43-inch LED satellite TV, a wing chair, as well as a bathroom with floor heating, shower, hairdryer and toilet.

Studio Accessible These rooms offer individually controlled air conditioning, a wardrobe, safe, fridge, free WiFi, a 43-inch LED satellite TV, a wing chair, as well as a bathroom with floor heating, shower, hairdryer and toilet.

Two-Bedroom Apartment These spacious apartment offer a separate sleeping area, a living area with desk, telephone, wing chair, 43-inch LED TV, a laptop safe and a fully equipped kitchenette. There is also individually controlled air conditioning as well a bathroom with floor heating, shower, hairdryer and toilet.

One-Bedroom Apartment These One bedroom apartments offer a separate sleeping area, a living area with desk, telephone, wing chair, 43-inch LED TV, a laptop safe and a fully equipped kitchenette. There is also individually controlled air conditioning as well a bathroom with floor heating, shower, hairdryer and toilet.

One Bedroom Apartment with Balcony This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment has parquet floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, as well as a dining area. The unit has 1 bed.

Two Bedroom Apartment with Balcony This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the well-equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features parquet floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, as well as a dining area. The unit offers 2 beds.

Guest Reviews
8.6
Very Good
Location
Staycity Aparthotels Heidelberg boasts a prime location that caters to those arriving by train or car, given its close proximity to Heidelberg's central train station and ease of access from the motorway. This strategic situated hotel is particularly favorable for guests relying on public transportation with a bus stop right in front of the hotel and the tram station just a short walk away. This makes the city center, including key landmarks such as the historic old town and Bismarckplatz, easily accessible within a few minutes by bus or tram. For those who prefer walking, the charming city center can be reached in approximately 30 minutes.

Although the hotel is slightly removed from the heart of Heidelberg, public transport connections are abundant and efficient, providing quick and convenient travel to various parts of the city. The location also ensures a quieter stay, which is perfect for guests seeking a balance between accessibility and tranquility.

Guests are consistently pleased with the hotel's modern amenities, cleanliness and the service provided by friendly and knowledgeable staff. Parking is readily available and the well-maintained facilities earn frequent praise. Despite its central position near a bustling street, rooms are reportedly quiet for a comfortable stay.

Overall, Staycity Aparthotels Heidelberg is well-suited for travelers who appreciate ease of mobility, modern accommodations and a tranquil environment close to key transportation hubs and within reachable distance to Heidelberg’s historic attractions.

Breakfast
At Staycity Aparthotels Heidelberg, guests have overwhelmingly positive experiences with the breakfast offerings. Numerous reviews highlight the wide selection available at the breakfast buffet, catering to various tastes with options such as croissants, pancakes, fruit, salmon, olives, tomatoes, cucumbers and even lactose-free alternatives. The quality of the breakfast is consistently praised with many describing it as delicious, generous and of good quality. The breakfast is often labeled as excellent and a must-try with some guests noting that it offers good value for money.

Many guests appreciate the beautiful and spacious dining area, although a few mention that it can get crowded and noisy, especially during peak hours. Despite minor drawbacks, such as occasional long waits for coffee and the lack of certain items like salt, the overall sentiment is that the breakfast is plentiful with a diverse and varied selection.

The cost of breakfast is generally deemed reasonable, especially considering the extensive offerings and the convenience of a self-service buffet. While a few guests felt the quality could be higher or that the price was a bit steep, most found the breakfast satisfactory. The pancake machine and fresh, well-sorted items add a touch of excitement to the meal, ensuring breakfast at Staycity is a great start to the day.

In essence, Staycity Aparthotels Heidelberg's breakfast receives high marks for its variety, quality and value, making it a noteworthy aspect of the guest experience.

Dinner
While guests at Staycity Aparthotels Heidelberg often praised the availability of a 24-hour hotel bar and cocktail service, they expressed disappointment with the limited dinner options directly at the hotel. Many found themselves preparing their own meals, as the hotel does not serve dinner. However, there are convenient alternatives nearby, such as a good steak restaurant next door and Mandy's Fast Food Centre, where the Thai Kitchen is particularly recommended for its quality and reasonable prices. This setup allowed guests to enjoy a nightcap at the hotel's bar after dining out.

Rooms
Staycity Aparthotels Heidelberg offers a contemporary and comfortable stay with its modernly furnished rooms that are often praised for spaciousness and cleanliness. The rooms are well-equipped with mini kitchens, featuring amenities like refrigerators, Nespresso coffee machines, microwaves, dishwashers and essential cooking supplies, making them convenient for both short and extended stays.

Guests particularly appreciate the separate toilet and bathroom setup, which adds to the comfort and functionality. The bathrooms are noted for their size and good water pressure. Rooms also come with ample wardrobe space and comfortable work desks for those needing to catch up on tasks.

Accessibility is a strong point with larger rooms available and facilities that cater well to wheelchair users. The stylish and industrial design of the rooms adds a modern touch, creating a cozy atmosphere. The apartments are great for families or groups with suites exceeding many guests' expectations.

However, some rooms facing the street can be noisy and there’s a recurring issue with room temperatures being too warm and rooms not being air-conditioned. Cleaning services are only provided upon request, which may be a downside for some, but the overall cleanliness and maintenance of the rooms are often praised.

Despite minor drawbacks, the hotel offers excellent value for money with spacious, well-furnished rooms and a range of amenities, making it a great base for a visit to Heidelberg.

Beds
Staycity Aparthotels in Heidelberg offers a mixed experience when it comes to their beds, but overall, many guests find them comfortable and satisfactory. Numerous reviews highlight the comfort of the beds with phrases like "comfortable beds," "very comfortable beds," and "comfortable mattress" frequently mentioned. Guests appreciated the good room facilities and particularly noted that some beds were large and cozy, contributing to a good night's sleep.

However, not all feedback was positive. Several guests found the mattresses and pillows to be too hard, describing them as "rock hard" and "firm." Multiple reviews indicated that the beds might be too hard or uncomfortable for some, though preferences for mattress firmness can be highly subjective.

There were also comments about specific issues, like beds being too short for taller individuals and some beds having wheels which made them less stable. In terms of size, a few guests noted that the beds were narrow or too small, which could be a concern for those needing more space.

Despite these mixed reviews, many guests did enjoy their stay, finding the beds good enough to sleep comfortably with comments about "perfect bedding" and "excellent texture." The overall quality might depend on personal preferences, but it's clear that Staycity Aparthotels Heidelberg aims to provide a comfortable resting experience for its guests.

Cleanliness
Staycity Aparthotels Heidelberg boasts a modern and clean environment highly praised by its guests. The majority of the rooms are described as very clean, well-maintained and equipped with useful kitchen facilities. Many guests highlighted the spotless conditions and comfortable accommodations. The hotel's modern aesthetic and cleanliness extend throughout the entire property, from the rooms to the common areas, including the facilities which are often noted as super clean and well-kept.

However, some reviews indicate inconsistencies in housekeeping. While many rooms receive high marks for cleanliness, there are occasional reports of dust, fingerprints on mirrors or doors and insufficient cleaning during extended stays. Some guests have noted that their rooms were not cleaned daily, resulting in issues like overflowing trash or dirty floors. Despite this, the overall perception of the hotel's cleanliness remains positive with many praising its bright, clean and modern atmosphere.

In conclusion, Staycity Aparthotels Heidelberg generally impresses with its cleanliness and contemporary setup, although a few areas could benefit from more consistent housekeeping.

Staff
Staycity Aparthotels in Heidelberg consistently impresses guests with its remarkable staff. The reception team is often highlighted as being especially helpful and friendly, offering attentive and efficient service around the clock. Numerous reviews praise the staff's politeness, competence and professionalism, underscoring their ability to provide quick assistance and address any concerns effectively.

Guests frequently appreciate the welcoming ambiance created by the front desk staff, who are described as super friendly, supportive and even accommodating with spontaneous requests such as late check-outs. The staff's responsiveness and dedication to good service are evident, whether at check-in, check-out or throughout a stay.

Many visitors highlight individual staff members for their outstanding help and friendliness with particular mentions of personnel like Andrea for their exceptional contribution. The team's warm, engaging approach, combined with their ability to communicate well, even in multiple languages, ensures a pleasant experience for guests.

Despite a few isolated mentions of unmotivated or overwhelmed employees, the overwhelming consensus is that the staff at Staycity Aparthotels Heidelberg are committed to providing excellent service. Their friendly and supportive nature, along with their capability to handle various guest needs, makes the hotel a top choice for travelers seeking a welcoming and accommodating environment.

Wi-Fi
Staycity Aparthotels Heidelberg offers its guests a generally positive wifi experience with many reviewers highlighting the very fast WiFi speeds, reaching over 140 mb/s and reliable connectivity throughout their stay. The WiFi is repeatedly described as good, supportive and fast, making it an excellent option for those needing efficient internet access. Guests reported that the WiFi was uncompromising and functional with good coverage and a comfortable lobby was available for working on laptops.

While compliments were numerous, there were some concerns about the security of the WiFi with a few reviewers noting that it was not secure and lacked sufficient communication about the complimentary access. Despite these minor drawbacks, the efficient staff quickly addressed any connection problems that arose, ensuring a mostly seamless experience.

Parking
Staycity Aparthotels Heidelberg offers a variety of parking options, predominantly characterized by on-site availability and convenience. Guests frequently appreciate the ease of parking directly at the hotel, highlighting the presence of ample parking spaces in the courtyard and a large parking lot. There are even provisions for electric car owners with free charging stations available.

However, the overall experience is somewhat tempered by the recurring mention of a parking fee, set at €15 per day, which several reviews deem as expensive. Additional concerns include occasional difficulty in finding available spaces and issues with the parking ticket system, which some found confusing and troublesome.

For those looking to save on parking costs, there are nearby free parking alternatives, although these might require a brief walk. Despite the high fee, the parking facilities themselves are well-regarded with secure and easily accessible options directly behind or near the hotel. In summary, while the parking at Staycity Aparthotels Heidelberg is generally ample and convenient, the cost is a notable point of consideration for guests.

3 Star
Staycity Aparthotels Heidelberg delivers exceptional value for money within its three-star rating. It is remarkably well maintained and extremely clean, living up to and occasionally exceeding the standard expectations for its rating. Guests consistently find it to be a superb, modern hotel with great facilities and amenities, offering a good price-performance ratio. The accommodations are complete and more than sufficient for a comfortable stay, making it a very good value for the price paid. While it provides all the essential benefits one would expect from a three-star establishment, some guests even feel it surpasses the typical offering. Suitable for budget-conscious travelers, Staycity Aparthotels Heidelberg strikes an excellent balance between cost and quality, making it a standout option when compared to other three-star hotels.

Accessible
Staycity Aparthotels Heidelberg offers commendable features for guests with disabilities, ensuring a comfortable stay. Guests appreciated the spacious, wheelchair-accessible rooms, which were well-suited to their needs. The accessible rooms were large, well-equipped and designed to accommodate mobility restrictions. Many noted the fully accessible bathrooms that added to their convenience.

The hotel's central location and proximity to public transport were additional perks, making it easier for guests to explore the city. However, some minor issues were mentioned, such as the difficulty with the soap dispenser in the bathroom and the accessibility of card scanners in the elevator.

Overall, Staycity Aparthotels Heidelberg provided good wheelchair accessibility with easy elevator access and a layout that accommodated wheelchair space efficiently. The helpful staff and the hotel's suitability for disabled guests were particularly highlighted, making it a noteworthy option for travelers with mobility challenges.


No, Staycity Aparthotels Heidelberg doesn't have any pool.

No, a spa isn't available at Staycity Aparthotels Heidelberg.

No, Staycity Aparthotels Heidelberg doesn't allow dogs.

Yes, parking facilities are available at Staycity Aparthotels Heidelberg.

No, Staycity Aparthotels Heidelberg doesn't have a gym.

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