Schlosshotel Hellenstein
Heidenheim an der Brenz
48.67317700,
10.14675900
,
Hugo-rupf-platz 2 (ehem. Schlosshaustr. 55)
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Summary of reviewsSchlosshotel Hellenstein stands out as an exemplary retreat, prominently perched on a hill above Heidenheim. It blends serene natural surroundings with modern accessibility. Guests appreciate the tranquil atmosphere created by the lush park area, alongside convenient proximity to the city center and various attractions such as the congress center, castle, football stadium and forest trails. The picturesque views, particularly from the Schlossblick Suite, enhance the overall experience.
The hotel's breakfast impresses with its extensive and varied buffet, characterized by high-quality food and ample selection. Guests enjoy fresh and appetizing arrangements with particular highlights being homemade jams, crispy bacon and made-to-order fried eggs. Dining experiences extend into dinner, where the hotel restaurant is praised for delicious food, excellent service and a delightful ambiance, although occasional issues like long wait times and high prices are mentioned.
Rooms at Schlosshotel Hellenstein are spacious, clean and comfortable, often described as cozy and modern. Guests commend the tasteful decor, large windows with stunning views, well-equipped minibars and comfortable bedding. Families especially appreciate the large family rooms with added amenities. The overall cleanliness of the hotel receives high marks, although a few guests note minor issues suggesting room for improvement in detailed cleaning.
Staff service is exceptional with team members praised for their friendliness, professionalism and attentiveness, creating a warm and welcoming atmosphere. However, WiFi performance varies with some guests experiencing connectivity issues despite it being free.
The wellness area, featuring modern saunas and a well-equipped gym, is a highlight, providing a relaxing and aesthetically pleasing environment. Parking is convenient with a large underground garage, despite mixed opinions on the parking fees. Families find the hotel particularly accommodating with family-friendly amenities and spaces designed for comfort and enjoyment.
In summary, Schlosshotel Hellenstein successfully marries nature and modern convenience, offering an inviting and scenic retreat complemented by excellent accommodations, dining and service, making it a top choice for various types of travelers.
Categories
The hotel's breakfast impresses with its extensive and varied buffet, characterized by high-quality food and ample selection. Guests enjoy fresh and appetizing arrangements with particular highlights being homemade jams, crispy bacon and made-to-order fried eggs. Dining experiences extend into dinner, where the hotel restaurant is praised for delicious food, excellent service and a delightful ambiance, although occasional issues like long wait times and high prices are mentioned.
Rooms at Schlosshotel Hellenstein are spacious, clean and comfortable, often described as cozy and modern. Guests commend the tasteful decor, large windows with stunning views, well-equipped minibars and comfortable bedding. Families especially appreciate the large family rooms with added amenities. The overall cleanliness of the hotel receives high marks, although a few guests note minor issues suggesting room for improvement in detailed cleaning.
Staff service is exceptional with team members praised for their friendliness, professionalism and attentiveness, creating a warm and welcoming atmosphere. However, WiFi performance varies with some guests experiencing connectivity issues despite it being free.
The wellness area, featuring modern saunas and a well-equipped gym, is a highlight, providing a relaxing and aesthetically pleasing environment. Parking is convenient with a large underground garage, despite mixed opinions on the parking fees. Families find the hotel particularly accommodating with family-friendly amenities and spaces designed for comfort and enjoyment.
In summary, Schlosshotel Hellenstein successfully marries nature and modern convenience, offering an inviting and scenic retreat complemented by excellent accommodations, dining and service, making it a top choice for various types of travelers.
Dog Friendly Hotel
This hotel allows pets up to 30 lbs for an additional fee. It is near attractions such as the Heidenheim Botanical Garden and the Heidenheim Zoo, ideal for dog walks. It also features a spa.
Do you accept dogs in all rooms?
Yes
Yes
Is there an extra charge?
Yes, € 12,00 per night
Yes, € 12,00 per night
Should the dog owner notify you before checking in?
Yes, By Email
Show more...Yes, By Email
Romantic Hotel
Located in Heidenheim an der Brenz, this castle hotel offers historical ambiance and impressive views. Its elegant rooms and historical setting provide a unique and romantic experience.
Hotel with Parking
This hotel offers extensive and convenient parking with 250 covered spaces in an underground car park directly accessible from the hotel. Electric vehicle charging stations are also available.
EV charging stations
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Guest Reviews
Schlosshotel Hellenstein, perched beautifully on a hill above Heidenheim, boasts an enviable location that offers guests a serene and scenic retreat. The hotel is nestled in the lush greenery of a peaceful park area, providing an oasis of calm that is both quiet and relaxing. A prime spot for visitors attending events at the adjacent congress center, the hotel's proximity ensures convenience without sacrificing tranquility.
The views from Schlosshotel Hellenstein are a standout feature. Guests rave about the stunning vistas of Heidenheim and its iconic castle, especially from the highly praised Schlossblick Suite. The hotel's elevated position provides a panoramic view that stretches over the city, creating a picturesque backdrop for any stay.
Despite its tranquil setting, the hotel remains highly accessible. The city center is just a 10 to 15-minute walk away and several pleasant footpaths make the journey both enjoyable and straightforward. The proximity to the castle, football stadium and forest trails means there's always something to explore right at your doorstep.
Modern and fresh interiors greet guests inside, complementing the spacious rooms and large windows that showcase the beautiful outdoor views. Friendly staff and a delightful breakfast terrace add to the overall inviting atmosphere.
Schlosshotel Hellenstein combines the best of both worlds: nature and convenience. Its superb location offers a perfect blend of peaceful surroundings and easy access to Heidenheim's attractions, making it an excellent choice for visitors seeking both relaxation and connectivity.
Schlosshotel Hellenstein consistently impresses guests with its breakfast offerings. Reviews highlight the extensive and varied breakfast buffet that includes everything one could desire for a good start to the day. Guests often describe the breakfast as delicious, rich and very well-arranged, praising the quality of food and the ample selection available. Specific mentions include delicious homemade jams, wonderfully crispy bacon and the option to have fried eggs made upon request.
Many guests appreciated the freshness and appetizing arrangement of the breakfast items, noting that the buffet was both plentiful and diverse every morning. Some reviewers specifically mentioned the breakfast as one of the best they had on their trips, attributing their satisfaction to both the excellent food quality and the generous portion sizes.
The delightful setting of the breakfast room with some enjoying their meals on a beautiful terrace overlooking the city and castle, added to the positive experience. While most guests were very satisfied, a few suggested additional variety in fresh fruit and vegetarian/vegan alternatives to further improve the breakfast.
Overall, the breakfast at Schlosshotel Hellenstein is characterized by its rich, flavorful and abundant offerings, living up to guests' high expectations and serving as a great start to their day.
Schlosshotel Hellenstein provides a varied dining experience that leaves most guests thoroughly satisfied. The food at the hotel's restaurant is consistently described as delicious and of excellent quality with many diners noting the rich and diverse selection available for both breakfast and dinner. The cozy, chic decor of the castle restaurant adds to the overall dining ambiance, making it a delightful spot for meals. Guests also appreciate the friendly and attentive staff, who enhance the dining experience with their service.
The restaurant is highly recommended with several reviews highlighting the excellent quality of both the food and the service. Diners find the meals reasonably priced with standout dishes that surpass expectations. Some specific highlights include delicious cocktails at the bar, a great bartender and a very nice terrace overlooking the city, offering great views while enjoying a meal.
However, not every experience is flawless. A few guests mentioned issues such as long waiting times for food, overly salty dishes and the occasional greasy schnitzel. Some found the restaurant prices to be on the higher side and a few reviews pointed out that the quality of dinner had declined compared to previous visits. Additionally, there were minor complaints about the selection of fruit at breakfast being limited and the overall atmosphere lacking on occasion.
Despite these minor criticisms, the general consensus is that dining at Schlosshotel Hellenstein is a positive and enjoyable experience, making it a worthwhile part of the stay at this charming hotel.
Schlosshotel Hellenstein offers an exceptional room experience, highlighted by consistently positive feedback on their spacious, clean and comfortable accommodations. The rooms are described as cozy, bright and modern with sizeable layouts that cater to both solo travelers and families. The decor is tastefully done, combining functionality with elegance and many rooms feature stunning views of Heidenheim and the surrounding park.
Guests appreciate the room amenities, including well-equipped minibars, practical furnishings and, in some cases, private balconies for a more luxurious stay. The rooms are well-maintained with many reviews noting their cleanliness and modernity. The bedding is frequently mentioned as comfortable, ensuring a good night's sleep. Additional facilities, such as soundproofing, add to the overall comfort and convenience.
Family travelers particularly praise the large family rooms, which come with ample space and additional beds for children, along with beautiful views and modern interiors. The hotel also accommodates spontaneous extensions of stays, reflecting their flexible and guest-oriented service approach.
Though there are occasional mentions of rooms not meeting price expectations or showing signs of wear, the general consensus is one of satisfaction. Practicality, comfort and aesthetic appeal are recurrent themes, making Schlosshotel Hellenstein an inviting choice for various types of travelers. Overall, guests leave with a positive impression, often highlighting the physical spaciousness and thoughtful room designs that contribute to a memorable stay.
Schlosshotel Hellenstein's beds receive a mix of praise and critique from guests. Many find the mattresses comfortable and the bedding very satisfactory with several mentioning good beds and the overall comfort of the rooms. The hotel offers functional, clean and cozy sleeping arrangements with some rooms facing the street and offering great views. However, a number of guests feel that the beds are too hard for their liking. Some also point out that the double bed is on the narrow side and the children's beds add a nice touch, ensuring that everyone has their own space. Thin blankets and varied mattress comfort are other points of consideration, indicating that while many guests enjoy the comfort of the beds, others think there is room for improvement. Overall, the bedding seems adequate for a good night's rest for most visitors, but some might desire a softer option.
Schlosshotel Hellenstein has garnered acclaim for its impressive standards of cleanliness. Guests commonly describe the hotel as very clean, modern and well-maintained. Rooms and bathrooms, in particular, are frequently highlighted as being spotless with thorough and diligent cleaning efforts noted by visitors. The hotel’s modern furnishings and tidy surroundings further enhance the overall experience, making it a top-notch choice for travelers seeking a pristine environment.
However, not all reviews are entirely positive. A few guests mentioned issues such as dusty or dirty bathroom floors, visible superficial cleaning and occasional mold, which suggests that while the general standard of cleanliness is high, there might be room for consistent improvement in detailed cleaning.
Despite minor setbacks, the overall impression remains favorable. Visitors appreciate the immaculate and tidy rooms, modern amenities and the cleanliness that extends to areas like the spa and breakfast rooms. The staff's diligence in maintaining cleanliness contributes significantly to the hotel's reputation, ensuring a comfortable and hygienic stay for its guests.
Schlosshotel Hellenstein boasts exceptional service characterized by highly friendly and courteous staff. Throughout the hotel, from the breakfast room to the bar, team members are consistently described as attentive, accommodating and dedicated. The reception team receives particular praise for their helpfulness and welcoming demeanor, making guests feel warmly received upon arrival. Bartenders also stand out for their friendliness, contributing to an overall pleasant atmosphere.
Multiple reviews highlight the staff’s unwavering motivation, professionalism and competence, always willing to assist with guests' needs. Their diligent attention to cleanliness and order, especially during breakfast, further enhances the positive experience.
A few minor mentions of less-than-ideal interactions are vastly overshadowed by the overwhelming appreciation for the staff’s friendliness and helpfulness. Schlosshotel Hellenstein clearly prioritizes customer service, making it a top choice for those seeking a hospitable and accommodating stay.
The WiFi at Schlosshotel Hellenstein varies in performance according to guest reviews. Guests appreciate the service being free and available in rooms. However, experiences with the WiFi have been mixed; some find it strong, while others report it slow or even difficult to connect. There are mentions of ongoing maintenance, suggesting the hotel is working to improve this service.
The Schlosshotel Hellenstein features an impressive wellness area that consistently garners positive feedback from guests. Visitors frequently highlight the modern saunas and fitness facilities, praising the fantastic views of the valley. Descriptions of the wellness area often use terms like "beautiful," "relaxing," and "clean," indicating a well-maintained and serene environment. The sauna offerings, including Finnish, steam and infrared cabins, are particularly appreciated and described as a treat. The fitness center is mentioned multiple times, suggesting it meets guests' expectations for a well-equipped gym. The overall experience in the spa and wellness areas at Schlosshotel Hellenstein is highly recommended and leaves guests with a sense of relaxation and satisfaction.
Schlosshotel Hellenstein features a well-maintained wellness facility that includes a new fitness room, which many guests found to be very nice and adequately equipped despite its small size. There have been mentions of ongoing work in the fitness area, indicating improvements or enhancements being made. Guests appreciated the fitness center and noted the superb view it offers, which adds to the overall experience. A fitness relaxation area is also available for those looking to unwind after their workout. Overall, guests have positive impressions of the gym facilities, appreciating the effort put into maintaining and improving them.
Schlosshotel Hellenstein offers a range of parking options that generally receive positive feedback from guests. The hotel provides a large underground garage directly connected to the building, which many guests find convenient. The availability of parking spaces is ample, making it easy for guests to find a spot for their cars. One highlight is that free parking is available in the underground garage, a feature that many guests appreciate.
However, some reviews mention a fee of 8 euros per day for parking, which a few guests found to be expensive. Despite this, the ease of having parking directly below the hotel and the large capacity of the garage are seen as major advantages. While there is no free parking in front of the hotel, the overall parking facilities are considered top-notch and pleasantly affordable by most guests.
In summary, Schlosshotel Hellenstein provides excellent parking solutions with convenient access, though opinions on the parking fees are mixed.
Schlosshotel Hellenstein offers a welcoming atmosphere for families, making it a popular choice for those traveling with children. The hotel is ideal for small families and provides a range of family-friendly amenities, such as beautiful family rooms equipped with double facilities for grandchildren and even small kitchens in some rooms. The overall stay is designed to be comfortable for both kids and parents with spaces that cater to relaxation and enjoyment.
The hotel features an amazing playground and other facilities that keep children entertained, helping them feel very comfortable during their stay. While some rooms might feel a bit cramped for larger family units, the overall experience is deemed perfect for families looking to relax. Children and pets are equally welcome, adding to the family-friendly environment. Ultimately, Schlosshotel Hellenstein presents a balanced mix of comfort, convenience and entertainment, making it a great option for a family vacation.
Schlosshotel Hellenstein offers an experience that largely aligns with its four-star rating, featuring super modern ambiance and facilities that many find quite satisfactory. The hotel is seen as a good choice for its category with several guests noting that it justifies its four stars and offers a great value.
However, opinions diverge when it comes to meeting the four-star standard consistently. While some guests appreciate the hotel for its modernity and the price point for a four-star setting, others feel that certain aspects, such as pre-packaged salads, fall short of expectations for this rating. There are comments pointing out that the hotel's offerings are more in line with a typical three or four-star hotel without always reaching the higher end of that spectrum.
For travelers seeking the comforts typically associated with a four-star hotel, Schlosshotel Hellenstein generally delivers, but it's worth noting that not all amenities and services consistently meet everyone's expectations.
Schlosshotel Hellenstein is highly regarded for its suitability as a business travel destination. Its location is considered ideal, particularly for those attending events or visiting the adjacent congress center. Guests frequently describe it as a great venue for business trips with functional and well-equipped business rooms that include all the necessary essentials. The hotel exudes a typical business and conference atmosphere, catering well to the needs of professional travelers.
Additionally, the hotel is praised for being an excellent package overall, providing a combination of good service, facilities and convenience. While some mention it as being a large, conference-oriented establishment, it is also noted for its exquisite quality. Though mostly recommended for business trips, the functional nature of the hotel ensures it meets the specific needs of conference attendees and business travelers alike.
Schlosshotel Hellenstein is praised for its accessibility features, making it a suitable choice for guests with disabilities. The hotel is well-connected, offering direct access to an underground garage and ensuring convenience for visitors. Accessible parking options further enhance the ease of stay. However, while the accessibility of the premises is commendable, there are limited options available. A notable downside mentioned is the poor sound insulation in some rooms. Overall, Schlosshotel Hellenstein provides an accessible and well-situated environment but may have some areas that could benefit from improvement.
Schlosshotel Hellenstein is a remarkably dog-friendly establishment. The hotel makes great efforts to accommodate guests traveling with their canine companions. Dogs are warmly welcomed and upon arrival, thoughtful touches such as a provided bed, water bowl and blanket for pets show the extent of their preparation. Guests can even dine with their dogs, emphasizing the hotel's inclusive approach. Notably, there is no additional charge for cleaning up after pets, enhancing the overall convenience for dog owners. This attention to detail in catering to dogs has earned the hotel high praise for its dog-friendliness.
Location Show Map
Location
The views from Schlosshotel Hellenstein are a standout feature. Guests rave about the stunning vistas of Heidenheim and its iconic castle, especially from the highly praised Schlossblick Suite. The hotel's elevated position provides a panoramic view that stretches over the city, creating a picturesque backdrop for any stay.
Despite its tranquil setting, the hotel remains highly accessible. The city center is just a 10 to 15-minute walk away and several pleasant footpaths make the journey both enjoyable and straightforward. The proximity to the castle, football stadium and forest trails means there's always something to explore right at your doorstep.
Modern and fresh interiors greet guests inside, complementing the spacious rooms and large windows that showcase the beautiful outdoor views. Friendly staff and a delightful breakfast terrace add to the overall inviting atmosphere.
Schlosshotel Hellenstein combines the best of both worlds: nature and convenience. Its superb location offers a perfect blend of peaceful surroundings and easy access to Heidenheim's attractions, making it an excellent choice for visitors seeking both relaxation and connectivity.
Breakfast
Many guests appreciated the freshness and appetizing arrangement of the breakfast items, noting that the buffet was both plentiful and diverse every morning. Some reviewers specifically mentioned the breakfast as one of the best they had on their trips, attributing their satisfaction to both the excellent food quality and the generous portion sizes.
The delightful setting of the breakfast room with some enjoying their meals on a beautiful terrace overlooking the city and castle, added to the positive experience. While most guests were very satisfied, a few suggested additional variety in fresh fruit and vegetarian/vegan alternatives to further improve the breakfast.
Overall, the breakfast at Schlosshotel Hellenstein is characterized by its rich, flavorful and abundant offerings, living up to guests' high expectations and serving as a great start to their day.
Dinner
The restaurant is highly recommended with several reviews highlighting the excellent quality of both the food and the service. Diners find the meals reasonably priced with standout dishes that surpass expectations. Some specific highlights include delicious cocktails at the bar, a great bartender and a very nice terrace overlooking the city, offering great views while enjoying a meal.
However, not every experience is flawless. A few guests mentioned issues such as long waiting times for food, overly salty dishes and the occasional greasy schnitzel. Some found the restaurant prices to be on the higher side and a few reviews pointed out that the quality of dinner had declined compared to previous visits. Additionally, there were minor complaints about the selection of fruit at breakfast being limited and the overall atmosphere lacking on occasion.
Despite these minor criticisms, the general consensus is that dining at Schlosshotel Hellenstein is a positive and enjoyable experience, making it a worthwhile part of the stay at this charming hotel.
Rooms
Guests appreciate the room amenities, including well-equipped minibars, practical furnishings and, in some cases, private balconies for a more luxurious stay. The rooms are well-maintained with many reviews noting their cleanliness and modernity. The bedding is frequently mentioned as comfortable, ensuring a good night's sleep. Additional facilities, such as soundproofing, add to the overall comfort and convenience.
Family travelers particularly praise the large family rooms, which come with ample space and additional beds for children, along with beautiful views and modern interiors. The hotel also accommodates spontaneous extensions of stays, reflecting their flexible and guest-oriented service approach.
Though there are occasional mentions of rooms not meeting price expectations or showing signs of wear, the general consensus is one of satisfaction. Practicality, comfort and aesthetic appeal are recurrent themes, making Schlosshotel Hellenstein an inviting choice for various types of travelers. Overall, guests leave with a positive impression, often highlighting the physical spaciousness and thoughtful room designs that contribute to a memorable stay.
Beds
Cleanliness
However, not all reviews are entirely positive. A few guests mentioned issues such as dusty or dirty bathroom floors, visible superficial cleaning and occasional mold, which suggests that while the general standard of cleanliness is high, there might be room for consistent improvement in detailed cleaning.
Despite minor setbacks, the overall impression remains favorable. Visitors appreciate the immaculate and tidy rooms, modern amenities and the cleanliness that extends to areas like the spa and breakfast rooms. The staff's diligence in maintaining cleanliness contributes significantly to the hotel's reputation, ensuring a comfortable and hygienic stay for its guests.
Staff
Multiple reviews highlight the staff’s unwavering motivation, professionalism and competence, always willing to assist with guests' needs. Their diligent attention to cleanliness and order, especially during breakfast, further enhances the positive experience.
A few minor mentions of less-than-ideal interactions are vastly overshadowed by the overwhelming appreciation for the staff’s friendliness and helpfulness. Schlosshotel Hellenstein clearly prioritizes customer service, making it a top choice for those seeking a hospitable and accommodating stay.
Wi-Fi
Spa
Gym
Parking
However, some reviews mention a fee of 8 euros per day for parking, which a few guests found to be expensive. Despite this, the ease of having parking directly below the hotel and the large capacity of the garage are seen as major advantages. While there is no free parking in front of the hotel, the overall parking facilities are considered top-notch and pleasantly affordable by most guests.
In summary, Schlosshotel Hellenstein provides excellent parking solutions with convenient access, though opinions on the parking fees are mixed.
Family
The hotel features an amazing playground and other facilities that keep children entertained, helping them feel very comfortable during their stay. While some rooms might feel a bit cramped for larger family units, the overall experience is deemed perfect for families looking to relax. Children and pets are equally welcome, adding to the family-friendly environment. Ultimately, Schlosshotel Hellenstein presents a balanced mix of comfort, convenience and entertainment, making it a great option for a family vacation.
4 Star
However, opinions diverge when it comes to meeting the four-star standard consistently. While some guests appreciate the hotel for its modernity and the price point for a four-star setting, others feel that certain aspects, such as pre-packaged salads, fall short of expectations for this rating. There are comments pointing out that the hotel's offerings are more in line with a typical three or four-star hotel without always reaching the higher end of that spectrum.
For travelers seeking the comforts typically associated with a four-star hotel, Schlosshotel Hellenstein generally delivers, but it's worth noting that not all amenities and services consistently meet everyone's expectations.
Business
Additionally, the hotel is praised for being an excellent package overall, providing a combination of good service, facilities and convenience. While some mention it as being a large, conference-oriented establishment, it is also noted for its exquisite quality. Though mostly recommended for business trips, the functional nature of the hotel ensures it meets the specific needs of conference attendees and business travelers alike.
Accessible
Dog Friendly
No, Schlosshotel Hellenstein doesn't have any pool.
No, a spa isn't available at Schlosshotel Hellenstein.
Yes, Schlosshotel Hellenstein welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Schlosshotel Hellenstein.
Yes, Schlosshotel Hellenstein has a gym.
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