Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsThe Ibis Heilbronn City enjoys high acclaim for its centrally located setting, making it ideal for travelers. Its proximity to the main train station, city center and notable attractions such as the Experimenta science center enhances its convenience. Guests appreciate the quiet environment and easy access to various transportation options, dining and shopping zones. The staff's friendliness and helpfulness further enrich the experience, contributing to an overall perception of excellent value for money.
Breakfast at the hotel consistently garners positive reviews, offering a varied and extensive selection that includes fresh fruit, vegetables, natural yogurt and Bircher muesli, along with coffee specialties and fresh waffles. Many guests find the breakfast room pleasant and the breakfast quality exceeding expectations, although a few note the importance of punctuality as service ends strictly at 10 o'clock.
The rooms, while described as simple and sometimes small, are noted for their cleanliness and functionality. Daily thorough cleaning and effective air-conditioning enhance comfort, although minor issues with decor and occasional maintenance concerns were mentioned. The rooms provide a quiet atmosphere, particularly in the rear, contributing to a restful stay.
Cleanliness is a standout attribute of the hotel with guests frequently lauding the tidy and well-maintained condition of their rooms and overall facilities. Despite isolated lapses or specific issues, the majority of reviews focus on the hotel's high standards of cleanliness.
The staff at Ibis Heilbronn City are frequently highlighted for their friendliness, professionalism and attentiveness, creating a welcoming atmosphere throughout the hotel. While there are a few minor criticisms regarding specific incidents, the overall sentiment towards the staff remains highly positive.
Parking at the hotel involves an underground garage, which, despite some navigation challenges, is appreciated for its affordability and convenience. The secure parking with easy access directly to the hotel and reasonable fees, adds to the guests' peace of mind.
Beds at Ibis Heilbronn City generally receive favorable reviews for comfort, contributing to a restful night's sleep. Guests appreciate the sturdy and supportive mattresses, though a few find them too hard. Overall, the beds are considered a strong positive aspect of the stay. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
Pets of any size are allowed for an additional fee per pet, per night. Multiple pets are welcome. Only dogs are allowed.
Hotel with Parking
Ibis hotels are known for offering essential amenities, and parking is often one of them, especially in city locations. While it may be limited, it's a valuable asset.
Accessible Hotel
This hotel features two rooms specifically adapted for guests with reduced mobility and offers general wheelchair accessibility throughout its grounds. Wheelchair-accessible parking is also available on site.
3-Star Hotel
This hotel offers a great breakfast and is centrally located. It is a popular choice for budget travelers.
Hotel near Nightlife Spots
Room Types
Standard Double RoomThis air-conditioned room is elegantly decorated and includes a flat-screen TV with satellite channels, a desk and hairdryer in the bathroom.
Twin RoomThese rooms are fitted with 2 single beds.
Guest Reviews
7.9
Good
Location
Ibis Heilbronn City boasts an enviable location that is frequently praised by its guests. The hotel is centrally located and a mere few hundred meters from the main train station, making it highly accessible for travelers. Guests appreciate the proximity to the city center, which is just a short 5-8 minute walk away, as well as the convenience of nearby public transportation options.
The hotel's placement right across from the Experimenta science center and close to the River Neckar adds to its appeal, while numerous restaurants, bars and shopping districts in the vicinity offer plenty of entertainment and dining options. The central but quiet setting ensures a restful stay and the availability of underground parking makes it easy for those arriving by car.
With the Old Town at its edge and pleasant walking routes to various attractions, Ibis Heilbronn City's location is often described as perfect for both short trips and more extended visits. Guests also highlight the excellent value for money and the friendly and helpful staff consistently enhance the overall experience.
Breakfast
At ibis Heilbronn City, breakfast garners largely enthusiastic praise from guests who find it delightful for a 2-star superior hotel. The offerings are considered extensive and sufficient, providing a plentiful selection that caters to diverse tastes. Many guests appreciate the varied choices available, including fresh fruit, vegetables, natural yogurt and Bircher muesli. The presence of a coffee machine offering varied coffee specialties and the opportunity to make fresh waffles add extra enjoyment to the morning meal.
The breakfast room receives positive mentions, creating a pleasant environment to start the day. While a few notes mention the breakfast being "normal" or "decent average," the general consensus highlights a rich, delicious and well-rounded buffet that leaves little to be desired. The friendly and attentive staff further enhance the breakfast experience.
Guests frequently express delight with the quality and abundance of the breakfast, noting that it often exceeds expectations. However, punctuality is key as the breakfast service closes very strictly at 10 o'clock. Despite some opinions on the cost being a bit high, the overall sentiment is that the breakfast at ibis Heilbronn City is a commendable start to the day with highlights like freshly made waffles stealing the show for many.
Rooms
Ibis Heilbronn City offers a practical and comfortable experience for its guests with rooms that are consistently noted for their cleanliness. While some rooms are reported to be small, they are well-designed, functional and adequately equipped for short stays. The hotel provides a quiet environment, especially in rooms at the back of the building, thanks to good sound insulation and well-insulated windows. Rooms on the street side, however, can be a bit noisier.
Guests appreciate the tidiness and neatness with rooms being cleaned thoroughly every day. Certain rooms are described as spacious, featuring large bathrooms, bringing an additional level of comfort. Some minor criticisms include outdated decor and occasional maintenance issues like spider webs or hair not cleaned in the shower cabin.
Despite being simple and spartan in design, the rooms are sufficiently practical, making them suitable for a brief stay. Well-equipped and with good room facilities, they provide a comfortable and functional space. The air-conditioning works effectively, adding to the pleasant environment. Although there have been occasional issues with booking, the overall consensus is that Ibis Heilbronn City delivers a satisfactory accommodation experience, blending functionality with comfort.
Beds
Guests at the ibis Heilbronn City often find the beds to be comfortable and offer a pleasant night's sleep. Many reviews highlight the beds as being either comfortable or very good with some guests specifically noting the comfort of the double beds and additional fold-out beds. The mattresses are frequently described as sturdy and supportive. Despite some positive feedback, a few guests found the beds too hard for their preference with a handful mentioning issues like a plastic cover under the sheet or a particularly hard mattress. Overall, the consensus leans strongly towards the beds being a positive aspect of the stay, contributing to a restful experience.
Cleanliness
At ibis Heilbronn City, guests frequently praised the hotel's clean and well-maintained facilities, consistently highlighting the immaculate condition of their accommodations. Visitors noted the cleanliness of the rooms, describing them as tidy, comfortable and functional. Many found the overall room condition to be in very good shape with spacious and well-kept interiors.
Multiple reviews highlighted that rooms were not only clean but also cleaned thoroughly each day. Guests appreciated the neat and organized setup, complemented by essential amenities. The hotel was also recognized for maintaining a clean and inviting atmosphere throughout.
While the predominant feedback focused on cleanliness and comfort, a few guests mentioned occasional lapses, such as rooms not being cleaned on time or missing shower gel. Some reported specific issues, including cobwebs and a less-than-pristine shower cabin. Despite these isolated incidents, the general sentiment remained positive with most guests commending the hotel's emphasis on cleanliness and upkeep.
Staff
The reviews for the ibis Heilbronn City primarily highlight the hotel staff's exceptional dedication to providing a pleasant experience for guests. Notably, the staff are consistently described as very friendly, helpful and accommodating, making visitors feel comfortable and at ease during their stay. Many reviews specifically praise the friendly receptionist and commend the professionalism and courtesy shown by the entire team.
Guests felt well-cared for with the staff being attentive and responsive to their needs. The friendliness extends across all areas of the hotel, from the reception to the breakfast service. However, there were a few isolated incidents where the breakfast staff was deemed inappropriate towards some guests and a specific criticism about a receptionist's professionalism.
Despite these minor issues, the overall sentiment towards the staff is overwhelmingly positive with many guests expressing appreciation for the welcoming atmosphere created by the hardworking and courteous employees.
Parking
The 'ibis Heilbronn City' hotel offers several parking options primarily located in an underground garage. While some guests mention that the entrance can require some effort and be somewhat frustrating to navigate, many appreciate its affordability at approximately 9-10 euros per night. This underground parking is directly beneath the hotel, providing convenience and easy access, often via an elevator that connects directly to the hotel. The secure parking facility offers peace of mind for both cars and bicycles.
Despite a few issues with the garage being difficult to reach or posing some challenges, the safe and private parking space is considered good value for money compared to other parking fees in the area. The convenience of having the parking costs directly deducted during check-in adds another layer of ease for the guests. The parking garage is also noted to be affordable, although some reviews mention that parking options can be limited.
No, ibis Heilbronn City doesn't have any pool.
No, a spa isn't available at ibis Heilbronn City.
Yes, ibis Heilbronn City welcomes dogs.
Yes, parking facilities are available at ibis Heilbronn City.