Relais du Klevener
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Summary of reviewsRelais du Klevener is a highly praised hotel set amidst the stunning Alsatian vineyards, offering a tranquil and picturesque setting with breathtaking panoramic views of the Rhine Valley, the Black Forest and even the Alps. Its location in Heiligenstein provides convenient access to various tourist spots, nearby villages, the Alsace Wine Route and outdoor activities like hiking and cycling. Guests adore the serene, cozy atmosphere, complemented by regional food and wine from the surrounding vineyards.
The hotel's breakfast receives outstanding reviews for its quality, variety and use of fresh, regional products. The breakfast buffet includes a rich selection of pastries, breads, cold cuts, cheeses, eggs, fruits and homemade jams, catering to a wide range of preferences.
Dinner at the hotel’s restaurant is a major highlight, featuring authentic regional dishes such as superb flambé tarts and flammkuchen, as well as a wide selection of local wines. The flavorful and generous portions, along with impeccable service, make dining a memorable experience. The menu, although small, is curated excellently with dishes like foie gras and pike perch leaving a lasting impression.
Guests frequently commend the cleanliness of Relais du Klevener, noting the meticulous upkeep of rooms, bathrooms and public areas. While some minor issues are mentioned, the overall sentiment is one of high cleanliness standards.
The staff at Relais du Klevener are celebrated for their friendliness, warmth and attentiveness, creating a welcoming atmosphere. The team's professionalism, politeness and willingness to assist – despite occasional language barriers – ensure that guests feel well-cared for.
The hotel offers ample and accessible parking, adding to its convenience for travelers. Additionally, the family-friendly environment, complete with spacious rooms and a calm, relaxed atmosphere, caters well to guests with children.
The comfort and quality of the beds are generally well-received, although some guests note variations in mattress firmness and bed size. The dog-friendly policy is another positive aspect, allowing pets to join guests without additional charges and ensuring a welcoming atmosphere for furry companions.
Despite some mixed reviews regarding room size and WiFi connectivity, the consensus is that Relais du Klevener provides a clean, comfortable and delightful stay with excellent culinary options, warm hospitality and a serene, scenic location.
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The hotel's breakfast receives outstanding reviews for its quality, variety and use of fresh, regional products. The breakfast buffet includes a rich selection of pastries, breads, cold cuts, cheeses, eggs, fruits and homemade jams, catering to a wide range of preferences.
Dinner at the hotel’s restaurant is a major highlight, featuring authentic regional dishes such as superb flambé tarts and flammkuchen, as well as a wide selection of local wines. The flavorful and generous portions, along with impeccable service, make dining a memorable experience. The menu, although small, is curated excellently with dishes like foie gras and pike perch leaving a lasting impression.
Guests frequently commend the cleanliness of Relais du Klevener, noting the meticulous upkeep of rooms, bathrooms and public areas. While some minor issues are mentioned, the overall sentiment is one of high cleanliness standards.
The staff at Relais du Klevener are celebrated for their friendliness, warmth and attentiveness, creating a welcoming atmosphere. The team's professionalism, politeness and willingness to assist – despite occasional language barriers – ensure that guests feel well-cared for.
The hotel offers ample and accessible parking, adding to its convenience for travelers. Additionally, the family-friendly environment, complete with spacious rooms and a calm, relaxed atmosphere, caters well to guests with children.
The comfort and quality of the beds are generally well-received, although some guests note variations in mattress firmness and bed size. The dog-friendly policy is another positive aspect, allowing pets to join guests without additional charges and ensuring a welcoming atmosphere for furry companions.
Despite some mixed reviews regarding room size and WiFi connectivity, the consensus is that Relais du Klevener provides a clean, comfortable and delightful stay with excellent culinary options, warm hospitality and a serene, scenic location.
Hotel near Vineyards
Situated in the heart of a vineyard in Heiligenstein, this hotel is owned by a winemaking family. It features a wide choice of wines available for guests to taste, and most rooms offer direct views of the vineyards.
Hotel with Parking
Located in Heiligenstein, this hotel is a viable option when looking for parking. Its location provides a balance of accessibility and tranquility.
Family Friendly Hotel
Dog Friendly Hotel
Guest Reviews
The Relais du Klevener hotel enjoys a stunning and tranquil setting amidst the Alsatian vineyards, making it a prime location for travelers seeking both relaxation and adventure. Perched above the vineyards, the hotel boasts breathtaking panoramic views of the Rhine Valley, stretching as far as the Black Forest and even the Alps on a clear day. Its strategic position near the highway makes it a convenient stopover for those journeying to various destinations or exploring the northern and southern Vosges mountains.
Nestled in the picturesque village of Heiligenstein, the hotel offers easy access to numerous nearby villages, renowned tourist spots such as Obernai and festive locations like local Christmas markets. The charming small town of Barre is just a short drive away, adding to the convenience and appeal for visitors.
Guests appreciate the quiet, cozy atmosphere and the beautiful views from their rooms and the hotel's expansive terrace. The presence of regional food and wine, directly sourced from the surrounding vineyards, complements the experience, making it a culinary delight as well. The hotel's location on the famous Alsace Wine Route ensures that wine enthusiasts have plenty to explore.
Furthermore, the Relais du Klevener serves as an excellent base for hiking, cycling and other outdoor activities with the verdant landscape enhancing its allure. The staff’s warm welcome and the consistently praised cuisine make each stay memorable. The hotel’s idyllic location, combined with its scenic and serene surroundings, positions it as an ideal retreat for those aiming to immerse themselves in the beauty of Alsace.
Relais du Klevener offers a highly praised breakfast experience that stands out for its quality and variety. Guests frequently highlight the sumptuous and hearty nature of the breakfast, describing it as very good, excellent and even exceptional. The breakfast buffet features a rich selection of items, including pastries, various breads, cold cuts, cheeses, eggs and fruits. Additionally, there are homemade jams that many guests have found particularly delicious.
The use of fresh, regional products is a recurring positive aspect, contributing to the high-quality and complete nature of the breakfast. The breakfast is also noted to have a good balance of sweet and savory options, catering to a wide range of preferences.
Overall, the breakfast at Relais du Klevener is described as fulfilling and well above average with a sufficient and varied selection that provides very good value for money. Despite the occasional minor issue, such as croissants being sold out, guests consistently find the breakfast to be a delightful start to their day.
Nestled in a serene area with ample parking, Relais du Klevener boasts a restaurant that impresses guests with its authentic culinary experience. Diners are treated to typical regional dishes, including superb flambé tarts and delicious flammkuchen, alongside a wide selection of local wines. The cuisine consistently receives high praise for its quality with flavorful and generous portions that leave a lasting impression. Evening meals are a highlight, often requiring advance reservations due to the restaurant’s popularity among both guests and locals.
Service at the restaurant is impeccable with friendly and welcoming staff contributing to a pleasant dining atmosphere. The breakfast offered is delicious and served by very accommodating hosts, adding to the overall enjoyable stay. Among the standout dishes are the excellent foie gras and the best pike perch many have ever tasted. The menu, while small, is excellently curated, offering a gourmet experience with dishes that are both immaculately arranged and incredibly tasty.
Whether for dinner or breakfast, the dining options at Relais du Klevener are highly recommended. The restaurant provides an exceptional culinary experience with a focus on local specialties and regional cuisine, making it a must-visit for food enthusiasts.
The rooms at Relais du Klevener offer a range of experiences with many guests highlighting positive elements such as cleanliness, comfort and attractive views. Several reviews mentioned that the rooms are clean and tidy with some even describing them as charming and cozy. The bedding is generally praised as very good, contributing to a comfortable stay overall.
A number of rooms are noted for their spaciousness with some family rooms providing ample space and even duplex arrangements that are particularly well-suited for larger groups. Rooms with balconies offer views that guests have found delightful with mentions of vistas extending to the Black Forest and overlooking valleys.
However, some aspects of the rooms drew criticism. Many guests found the rooms to be on the smaller side with several describing them as tiny or cramped. The bathrooms, in particular, were often cited as being too small and outdated with some fittings not suitable for older guests.
The decor throughout the hotel appears dated to many, although it remains functional and generally well-kept. Amenities are typically sufficient, though some guests noted the absence of air conditioning and small TV sets.
Despite the mixed reviews on room size and modernity, the consensus is that Relais du Klevener provides a clean, comfortable stay with some rooms offering stunning views and enough space to accommodate families.
Relais du Klevener receives mixed feedback on its beds with many guests praising the comfort and quality of the bedding. A significant number of reviewers found the beds to be comfortable, noting the firm mattresses and impeccable cleanliness. Descriptions such as "very comfortable beds", "super comfortable mattress" and "top-notch bedding" highlight the positive experiences regarding bed comfort.
However, some guests found the beds to be small and outdated. Concerns were also raised about the firmness of mattresses with a few mentioning that the mattresses were either too hard or overly soft. Certain reviews indicated issues with beds being too short in length or squeaky and there were occasional mentions of worn bedding that needed renewal.
Overall, while many guests enjoyed the comfort and quality of the bedding at Relais du Klevener, others suggested that improvements could be made in terms of bed size and mattress consistency.
Relais du Klevener earns high marks for its cleanliness with guests frequently commending the establishment on this aspect. The hotel, including rooms and bathrooms, is generally described as very clean, tidy and well-maintained. Many reviews emphasize the spotlessness of the rooms and bathrooms with several noting the meticulous cleaning standards. The cleanliness extends to the hotel's restaurant and public areas as well.
While there are some mentions of minor cleaning issues such as dust behind the toilet, hair in the bed and occasional spider webs, these appear to be exceptions rather than the rule. The sanitary facilities, although sometimes described as outdated, are regularly noted for being clean. The overall sentiment reflects a high level of cleanliness and efficiency among the staff, ensuring that most guests find their accommodations immaculate and well-kept.
In summary, cleanliness at Relais du Klevener is generally esteemed, contributing to a positive guest experience despite occasional minor oversights.
The guest reviews of 'Relais du Klevener' highlight a consistently positive experience with the hotel's staff. Words frequently used to describe the staff paint a picture of friendliness, warmth and attentiveness. Many guests appreciated the friendly and accommodating nature of the team, noting their professionalism and politeness. The welcoming atmosphere created by the employees, including the owner, made a memorable impression. Phrases like "exceptional staff", "very warm welcome" and "smiling staff" repeatedly surfaced, underscoring the staff’s courteous and pleasant demeanor. The competence and helpfulness of the team were also emphasized with guests feeling well-received and cared for, regardless of language barriers.
The overall consensus from the reviews suggests that the staff at 'Relais du Klevener' go out of their way to be attentive and considerate, ensuring a high level of service and hospitality. Their ability to quickly and effectively assist guests further contributed to the positive interactions. Despite a few mentions of language limitations, the staff’s effort to communicate in various languages like French and German was noted, showcasing their commitment to guest satisfaction. This level of dedication and friendly service has clearly made a lasting impression on those who stayed at the hotel.
The WiFi experience at Relais du Klevener has mixed feedback from guests. Many highlight the presence of secure WiFi in rooms and hotel-wide coverage with mentions of good internet and WiFi connections in general. However, some guests noted difficulties such as poor WiFi signals in certain rooms and challenges with initial connectivity. The structure of the building has also led to patchy internet reception, particularly in the disabled apartment, although this is seen as tolerable by some. Overall, while the WiFi is generally good, there are occasional issues that could affect connectivity in specific areas of the hotel.
Relais du Klevener offers ample and accessible parking facilities, making it a convenient option for guests traveling by car. The hotel provides a large, free parking lot with sufficient spaces, ensuring that finding a spot is generally straightforward. With the availability of private parking and generous, accessible parking spaces, guests will appreciate the ease of parking right in front of the hotel. Although there might be occasional moments when the parking lot is full, overall, the parking situation is well-regarded with easy access and plenty of space. This makes Relais du Klevener an excellent choice for those prioritizing parking convenience.
Relais du Klevener offers a welcoming environment for families, featuring spacious and well-equipped rooms ideal for those traveling with children. The atmosphere is calm and relaxed, which adds to its appeal for families seeking a serene getaway. There's a playground on-site, adding to the variety of activities kids can enjoy. The family rooms are notably large and clean with some equipped with additional beds tailored to families' needs.
A kid-friendly restaurant and polite staff further enhance the family-friendly vibe of the hotel. Although the family rooms on the mezzanine are quite expansive and well-suited for those with multiple children, they might not be the best fit for families with strollers due to accessibility issues. Additionally, some rooms could use updates to be more accommodating for smaller families.
Nonetheless, the combination of spacious accommodations, a tranquil setting and a variety of activities like hiking, cycling and a massage and spa ensure that both parents and children can enjoy a satisfying stay.
Relais du Klevener offers a welcoming and accommodating atmosphere for guests traveling with their furry companions. This dog-friendly hotel allows pets without any additional charges, ensuring a hassle-free stay. Pets are not just accepted, but warmly welcomed and can join their owners in the dining areas, including at breakfast and in the restaurant. The hotel allocates specific pet-friendly rooms and provides an animal-friendly service right from arrival.
Guests with dogs have the opportunity to explore the nearby vineyards, making it a delightful experience for their pets as well. There is a strong emphasis on making the environment comfortable and inclusive for pets, contributing to an overall positive experience for traveling pet owners. The hotel's efforts to create a dog-friendly atmosphere are evident, offering a great option for those who wish to travel with their furry friends.
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Location
Nestled in the picturesque village of Heiligenstein, the hotel offers easy access to numerous nearby villages, renowned tourist spots such as Obernai and festive locations like local Christmas markets. The charming small town of Barre is just a short drive away, adding to the convenience and appeal for visitors.
Guests appreciate the quiet, cozy atmosphere and the beautiful views from their rooms and the hotel's expansive terrace. The presence of regional food and wine, directly sourced from the surrounding vineyards, complements the experience, making it a culinary delight as well. The hotel's location on the famous Alsace Wine Route ensures that wine enthusiasts have plenty to explore.
Furthermore, the Relais du Klevener serves as an excellent base for hiking, cycling and other outdoor activities with the verdant landscape enhancing its allure. The staff’s warm welcome and the consistently praised cuisine make each stay memorable. The hotel’s idyllic location, combined with its scenic and serene surroundings, positions it as an ideal retreat for those aiming to immerse themselves in the beauty of Alsace.
Breakfast
The use of fresh, regional products is a recurring positive aspect, contributing to the high-quality and complete nature of the breakfast. The breakfast is also noted to have a good balance of sweet and savory options, catering to a wide range of preferences.
Overall, the breakfast at Relais du Klevener is described as fulfilling and well above average with a sufficient and varied selection that provides very good value for money. Despite the occasional minor issue, such as croissants being sold out, guests consistently find the breakfast to be a delightful start to their day.
Dinner
Service at the restaurant is impeccable with friendly and welcoming staff contributing to a pleasant dining atmosphere. The breakfast offered is delicious and served by very accommodating hosts, adding to the overall enjoyable stay. Among the standout dishes are the excellent foie gras and the best pike perch many have ever tasted. The menu, while small, is excellently curated, offering a gourmet experience with dishes that are both immaculately arranged and incredibly tasty.
Whether for dinner or breakfast, the dining options at Relais du Klevener are highly recommended. The restaurant provides an exceptional culinary experience with a focus on local specialties and regional cuisine, making it a must-visit for food enthusiasts.
Rooms
A number of rooms are noted for their spaciousness with some family rooms providing ample space and even duplex arrangements that are particularly well-suited for larger groups. Rooms with balconies offer views that guests have found delightful with mentions of vistas extending to the Black Forest and overlooking valleys.
However, some aspects of the rooms drew criticism. Many guests found the rooms to be on the smaller side with several describing them as tiny or cramped. The bathrooms, in particular, were often cited as being too small and outdated with some fittings not suitable for older guests.
The decor throughout the hotel appears dated to many, although it remains functional and generally well-kept. Amenities are typically sufficient, though some guests noted the absence of air conditioning and small TV sets.
Despite the mixed reviews on room size and modernity, the consensus is that Relais du Klevener provides a clean, comfortable stay with some rooms offering stunning views and enough space to accommodate families.
Beds
However, some guests found the beds to be small and outdated. Concerns were also raised about the firmness of mattresses with a few mentioning that the mattresses were either too hard or overly soft. Certain reviews indicated issues with beds being too short in length or squeaky and there were occasional mentions of worn bedding that needed renewal.
Overall, while many guests enjoyed the comfort and quality of the bedding at Relais du Klevener, others suggested that improvements could be made in terms of bed size and mattress consistency.
Cleanliness
While there are some mentions of minor cleaning issues such as dust behind the toilet, hair in the bed and occasional spider webs, these appear to be exceptions rather than the rule. The sanitary facilities, although sometimes described as outdated, are regularly noted for being clean. The overall sentiment reflects a high level of cleanliness and efficiency among the staff, ensuring that most guests find their accommodations immaculate and well-kept.
In summary, cleanliness at Relais du Klevener is generally esteemed, contributing to a positive guest experience despite occasional minor oversights.
Staff
The overall consensus from the reviews suggests that the staff at 'Relais du Klevener' go out of their way to be attentive and considerate, ensuring a high level of service and hospitality. Their ability to quickly and effectively assist guests further contributed to the positive interactions. Despite a few mentions of language limitations, the staff’s effort to communicate in various languages like French and German was noted, showcasing their commitment to guest satisfaction. This level of dedication and friendly service has clearly made a lasting impression on those who stayed at the hotel.
Wi-Fi
Parking
Family
A kid-friendly restaurant and polite staff further enhance the family-friendly vibe of the hotel. Although the family rooms on the mezzanine are quite expansive and well-suited for those with multiple children, they might not be the best fit for families with strollers due to accessibility issues. Additionally, some rooms could use updates to be more accommodating for smaller families.
Nonetheless, the combination of spacious accommodations, a tranquil setting and a variety of activities like hiking, cycling and a massage and spa ensure that both parents and children can enjoy a satisfying stay.
Dog Friendly
Guests with dogs have the opportunity to explore the nearby vineyards, making it a delightful experience for their pets as well. There is a strong emphasis on making the environment comfortable and inclusive for pets, contributing to an overall positive experience for traveling pet owners. The hotel's efforts to create a dog-friendly atmosphere are evident, offering a great option for those who wish to travel with their furry friends.
No, Relais du Klevener doesn't have any pool.
No, a spa isn't available at Relais du Klevener.
Yes, Relais du Klevener welcomes dogs.
Yes, parking facilities are available at Relais du Klevener.
No, Relais du Klevener doesn't have a gym.
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