Hampton Inn Knoxville-West At Cedar Bluff receives consistently positive reviews across multiple facets with its location, breakfast offerings, cleanliness and staff hospitality standing out prominently.
Guests appreciate the hotel's excellent location, which is conveniently close to a variety of restaurants and easily accessible from major freeways and interstates. This makes it an ideal base for both travelers exploring the local area and those just passing through. The proximity to numerous destinations adds significant value, drawing praise from guests who find it perfectly situated for varying needs.
The breakfast experience is generally well-received with many guests enjoying the hot and delicious offerings. There are abundant options, including gluten-free items, earning the breakfast bar accolades for taste and variety. Despite some isolated issues with food temperature and temporary setups due to renovations, the staff's efforts to maintain a satisfactory experience are noted, leaving an overall positive impression of the morning meals.
Cleanliness at the hotel is frequently highlighted with comments about spotless rooms and well-maintained facilities. Modern renovations and a clean environment contribute to a comfortable and inviting atmosphere. While some specific cleanliness issues such as lingering odors and minor housekeeping oversights were mentioned, the general consensus applauds the hotel's high standards of cleanliness and the comfort it provides.
The hotel staff consistently receives high marks for their exceptional kindness and helpfulness. Guests regularly commend the friendly and accommodating service, particularly at the front desk. Specific staff members, like Clive, are noted for their outstanding service, contributing significantly to the overall positive guest experience. The staff's hospitality and dedication are frequently highlighted as major assets.
Beds at the hotel are described as very comfortable by the majority of guests with many experiencing restful sleep due to the softness and quality of the bedding. Although a few guests found the beds not entirely to their personal tastes, the general feedback emphasizes a good sleep experience based on bed comfort.
In summary, Hampton Inn Knoxville-West At Cedar Bluff offers a combination of a prime location, satisfying breakfast, high standards of cleanliness, outstanding staff service and comfortable beds, making it a highly recommended choice for travelers.
Days Inn by Wyndham Knoxville West enjoys favorable feedback for its strategic and quiet location. Conveniently situated near a hospital and the interstate, it offers easy access for medical visits and travel with various dining options within walking distance. Guests have appreciated the ease of check-in and the courteous staff, contributing to a pleasant stay.
However, the hotel's breakfast offerings have received a mixed reception. Many guests were disappointed by the limited and sometimes non-existent breakfast options, often only finding apples, granola bars and coffee or juice. A few positive remarks were made about the friendly breakfast service, but overall, the breakfast experience left many guests dissatisfied.
The guest rooms at the hotel have been a significant point of concern. Reports frequently mention issues with cleanliness and maintenance, such as roaches, stained bedding, dirty floors and cigarette odors. Problems with room fixtures like broken light fixtures, loose outlets and malfunctioning air conditioning units further detracted from the experience. Despite the rooms being spacious, the negative feedback on upkeep and hygiene predominated.
Cleanliness across the hotel has been criticized with numerous reports of dirty rooms and bathrooms, stained bedding, peeling paint and mold. The presence of bedbugs and roaches was a common complaint, undermining the guest experience. While a few guests noted comfortable beds, the overall cleanliness issues highlighted a need for substantial improvements.
Staff interactions varied widely. Many guests found the staff friendly, helpful and accommodating, particularly praising the night shift and housekeeping. However, there were significant reports of rudeness, communication problems and inconsistent policies. These mixed experiences suggest that while some staff members are commendable, consistency in customer service is needed.
Opinions on bed comfort were also mixed. Many guests found the beds comfortable, mentioning the quality of the mattresses and king-size beds with some appreciating new bedding. Nonetheless, there were complaints about uncomfortable, lumpy mattresses and concerns about bedbugs, indicating the need for improved consistency in ensuring bed comfort and hygiene.
In conclusion, while Days Inn by Wyndham Knoxville West benefits from its prime location and some positive interactions with staff, the hotel faces significant challenges in cleanliness, maintenance, breakfast offerings and service consistency.
Baymont by Wyndham Knoxville/Cedar Bluff is highly regarded for its prime location, offering easy access to major highways like I-40 and I-75, a variety of dining options, shopping centers such as Westtown Mall and Turkey Creek and key attractions like the University of Tennessee Knoxville. The area is described as safe, quiet and convenient with ample parking available and facilities suited for guests with disabilities and pet owners.
Breakfast at the hotel receives positive feedback with guests appreciating the variety of hot dishes like scrambled eggs, sausage and biscuits with gravy. The breakfast is noted for its taste and freshness and the staff, particularly Elaine, are praised for their friendly and efficient service. Although the non-self-serve setup might slow down service, the cleaner and more sanitary environment is well-received by most.
Guest rooms are described as clean, spacious and comfortable with convenient amenities such as fridges, microwaves and coffee makers. Many guests find the decor and room layout pleasing and the beds are highlighted for their comfort. However, some rooms could use updates with mentions of old furniture, poor lighting and occasional unpleasant smells. Despite these issues, the overall sentiment is positive with many guests satisfied with the room cleanliness and comfort.
Cleanliness overall receives mixed reviews. Many guests comment on the hotel's high standards, using terms like "super clean" and "impeccable cleanliness." However, some issues with stained carpets and dated fixtures were noted, indicating areas for improvement. Nevertheless, a majority of guests find the hotel clean and inviting.
The staff are frequently commended for their friendliness and professionalism. Specific employees like Elaine, Brittany and Shawna receive special mentions for enhancing guest experiences. The general positive interactions with the staff contribute to a welcoming environment, despite a few instances of less favorable encounters.
Guests report mixed experiences with the hotel's Wi-Fi. While some find it fast, many others describe it as slow and unreliable, likening it to dial-up speeds, which detracts from their overall experience.
The outdoor pool at the hotel is well-received with guests appreciating its cleanliness and inviting atmosphere. Families, in particular, find the pool area enjoyable for children, adding to the hotel's family-friendly appeal. The presence of an indoor pool and hot tub also adds to the recreational options available, despite occasional issues with cleanliness and unclear operating hours.
The hotel is favorable for families, providing well-equipped rooms and a welcoming environment. However, some logistical issues such as limited breakfast options for larger groups were mentioned. Despite these minor drawbacks, the hotel supports family activities well, making it a suitable choice for group stays.
Reviews for the beds are mixed. While many guests find them comfortable and conducive to good rest, others find them too firm with issues regarding bed sizes not matching expectations and occasional problems with bedding quality. However, the cleanliness and freshness of linens are generally appreciated.
Business travelers find the hotel practical with good amenities for work, including a business center. Quick check-ins, reasonable pricing and access to a gym make it a convenient choice for short business stays, although some did report issues with credit card charges which were resolved by the staff.
Accessibility features receive mixed feedback. While the hotel provides wheelchair-accessible rooms and ADA-compliant bathrooms, some areas need improvement, such as replacing bathtubs with walk-in showers and ensuring stable shower chairs.
Lastly, the hotel is noted for its dog-friendly policy, offering convenient amenities for pet owners with specific pet-friendly rooms that are clean and safe.
In sum, Baymont by Wyndham Knoxville/Cedar Bluff offers a comfortable and convenient stay with significant positives in location, staff friendliness and amenities. While there are areas for improvement in Wi-Fi reliability, bed comfort and room updates, the overall guest experience leans towards a positive and satisfactory stay.
Aloft Knoxville West is highly regarded by guests for its strategic location, modern design, and exceptional service. Positioned conveniently near I-75 and I-40, it provides easy access for travelers, especially sports enthusiasts visiting Neyland Stadium. The hotel is close to Turkey Creek, offering plentiful dining and shopping options, enhancing its appeal despite being a bit removed from downtown. Despite occasional noise from the highways, the hotel takes steps to ensure a comfortable stay, such as providing earplugs.
The rooms are consistently praised for their modern, chic style and spaciousness. Guests appreciate the cleanliness, cozy beds, and efficient layouts. Although there are isolated reports of minor maintenance issues, overall satisfaction with room quality is high. The hotel's cleanliness is often lauded, with well-maintained and fresh environments contributing to guest comfort.
The staff at Aloft Knoxville West receive glowing reviews for their friendliness, professionalism, and attentive service. Their dedication ensures a welcoming atmosphere, further enriched by the hotel's clean and spacious features.
While breakfast options have varied reviews, with some guests desiring more variety and inclusion, the rest of the amenities, including a nice bar area and dog-friendly facilities, add to a positive experience. The comfort of the beds is a standout feature, frequently described as exceptionally cozy. Aloft Knoxville West is also noted for being pet-friendly, making it a favored choice for travelers with dogs, ensuring both human and furry guests feel at home.
Overall, Aloft Knoxville West draws praise for its modern aesthetics, cleanliness, comfort, and staff service, making it a recommended choice for a convenient and pleasant stay.
Super 8 by Wyndham Knoxville East is appreciated for its convenient location on the east side of Knoxville, near I-40, providing easy access to downtown Knoxville, Pigeon Forge, and the Smoky Mountains. Set on a hilltop, the hotel offers quiet surroundings despite its proximity to the highway, with guests enjoying the serene views. The vicinity has various restaurants and gas stations, adding to the convenience factor.
Guests highlight the clean and spacious rooms equipped with practical amenities like a fridge, microwave, and coffee machine. The friendly and accommodating staff further enhances the experience, contributing to a smooth and pleasant stay. The hotel's cleanliness is often praised, with guests noting fresh linens, well-maintained facilities, and pristine bathrooms leading to a restful environment.
Breakfast receives mixed reviews, but those who prioritize convenience and budget value find it adequate. The continental offerings include waffles, pastries, cereal, coffee, and tea, suiting travelers looking for a simple start to their day.
The property offers ample parking, appreciated for its accessibility and ease, particularly for larger vehicles. While some visitors noted minor issues, the overall sentiment remains positive, with proximity to rooms benefiting those with mobility limitations.
The WiFi service has varied feedback; however, many guests report satisfactory connectivity, experiencing a hassle-free online experience. The pool also receives mixed reviews but is positively noted when clean and well-maintained, presenting a refreshing escape in hot weather.
There are mixed feelings regarding the beds, with some guests appreciating the comfort, particularly of king-sized beds, while others report discomfort due to old mattresses and bedbugs. Despite these concerns, the overall value and friendly service make Super 8 a practical choice for those seeking convenient and affordable lodging in the Knoxville area.
The Holiday Inn Express Knoxville-Strawberry Plains by IHG stands out as a favored choice for travelers due to its strategic location, outstanding amenities, and welcoming atmosphere. Conveniently situated just off the highway, the hotel offers easy access to downtown Knoxville and nearby attractions, making it an ideal retreat for guests seeking both tranquility and accessibility. The surrounding area boasts a variety of dining options, further enhancing the convenience for visitors.
Guests consistently praise the hotel's breakfast offerings, highlighting the variety and quality of the options available. The breakfast bar is frequently described as fantastic and delicious, with a satisfying assortment that caters to early risers. The hotel rooms are equally well-regarded, noted for their modern, spacious, and spotless interiors. Travelers appreciate the comfortable beds, which contribute to restful nights, and the clever layout that ensures a peaceful stay.
Cleanliness is a defining feature of the hotel, with the property and facilities meticulously maintained, creating a fresh and inviting environment. The staff adds to the positive experience with exceptional service, described as friendly, welcoming, and attentive to guests' needs, enhancing the overall hospitable atmosphere.
While the pool receives mixed reviews, guests enjoy the indoor setting and cleanliness when available, adding a pleasant aspect to their stay. The hotel is notably pet-friendly, accommodating dogs with dedicated spaces and friendly service, although there is a pet fee.
Overall, the Holiday Inn Express Knoxville-Strawberry Plains by IHG is a reliable and appealing choice for travelers seeking comfort, convenience, and quality service.
The Travelodge by Wyndham Knoxville West enjoys positive reviews highlighting several key aspects that make it a favorable choice for travelers. Its convenient location, right off the highway and near Interstate 40, offers easy access to Knoxville, local restaurants and the Turkey Creek shopping area. Despite the unconventional entrance through a gas station's parking lot, guests find it strategically placed, quiet and accessible for quick overnight stays during road trips. The hotel is also pet-friendly, providing clean, comfortable rooms at reasonable prices.
Breakfast receives mixed feedback, though many guests appreciate the variety and ongoing refreshment of items like eggs, sausage, biscuits and a waffle maker. The friendly and helpful staff enhance the breakfast experience, even though some guests find the options too basic or not hot enough.
The rooms are generally praised for cleanliness, comfort and spaciousness. Guests enjoy the super comfortable beds and the modern aesthetic touches, including high ceilings and well-equipped amenities. Though some guests have encountered issues like unpleasant smells or inconsistent cleanliness, most reviews reflect positive experiences with the rooms.
Cleanliness overall garners mixed reactions. Many guests comment on the clean and comfortable rooms with some pleasantly surprised by the updated decor. Yet, there are reports of musty odors, unclean bathrooms and general disrepair visible in certain areas, indicating a need for better maintenance and housekeeping.
The standout feature of this hotel is undoubtedly the staff, who are frequently described as exceptional in their friendliness and helpfulness. Names like Brian and Dorothy are specifically mentioned for their accommodating service, suggesting that the staff's efforts significantly boost the overall guest experience. Their polite and attentive demeanor creates a welcoming atmosphere, akin to a family-run establishment.
Lastly, the hotel beds are noted for their comfort, contributing to restful nights for many guests. While there are occasional issues reported with worn bedding, the majority of visitors find the beds to be clean and very comfortable, enhancing the overall satisfaction of their stay.
In summary, the Travelodge by Wyndham Knoxville West, excels in location, staff service and bed comfort with mostly positive feedback on cleanliness and room quality, making it an overall good choice for travelers.
The Hampton Inn Lenoir City is a tranquil retreat near the Great Smoky Mountains, offering easy access to Watts Bar Lake, Lenoir City Park and the Great Smoky Mountains National Park for nature enthusiasts. Guests can enjoy various activities such as boating and fishing, or explore the beauty of the national park just an hour's drive away. Local wineries and world-class restaurants in Knoxville provide a taste of the region's flavors. Complimentary hot breakfast and free WiFi are available for guests during their stay. The hotel offers numerous amenities for a comfortable and convenient experience, including connecting rooms, free parking, non-smoking rooms, digital key access, an outdoor pool and a fitness center. Pet-friendly rooms accommodate travelers with pets, while on-site meeting rooms cater to both leisure and business travelers. The Hampton Inn Lenoir City is an ideal base for exploring the region, combining nature, local flavors and modern amenities.
Summary of reviews
The Hampton Inn Lenoir City is a great option for travelers looking for a comfortable and clean stay. Guests rave about the delicious breakfast options available with hot foods being a highlight of the morning spread. Despite Covid-19 restrictions, the hotel does a great job of having everything well-stocked, hot and fresh with containers ready to grab and go. The spacious rooms provide a great night's rest with comfortable beds and a clean environment, although the decor may be a bit outdated and unusual. Guests have found the hotel to be very clean, including the dining and food areas, making their stay more relaxing and comfortable. Overall, the Hampton Inn Lenoir City offers a nice and clean experience for guests.
Econo Lodge consistently impresses travelers with its strategic location, making it an ideal choice for those visiting the Smoky Mountains or needing quick access to I-75. The hotel's convenient positioning allows easy access to various travel spots and local amenities, enhancing its appeal despite occasional parking limitations. Guests appreciate the budget-friendly yet satisfying breakfast experience, particularly enjoying the fresh-made waffles. The helpful staff further enriches the breakfast experience, although some guests express a wish for a wider selection of items.
The rooms at Econo Lodge are a highlight, characterized by their cleanliness and comfort. Travelers commend the well-laid-out, modern accommodations and find the beds and pillows exceptionally comfortable, ensuring restful nights. The hotel's dedication to accessibility and its pet-friendly policy adds to its attractiveness. Although some furnishings may show signs of wear, the overall cleanliness and the inviting atmosphere are frequently praised.
Guest reviews also emphasize the exceptional cleanliness and attentive service at Econo Lodge. The high standard of cleanliness extends beyond the rooms to the entire facility, supported by a professional and friendly staff. The welcoming ambiance is further enhanced by thoughtful touches like flowers around the hotel grounds.
The hotel staff, including individuals praised for their personalized service, contribute significantly to guests' positive experiences. Their helpfulness and professionalism, particularly from the front desk team, are often highlighted, ensuring guests feel genuinely welcomed and cared for throughout their stay. The comfort of the beds is another aspect that garners consistent praise, with many guests enjoying cozy and restful sleep during their visits.
Overall, Econo Lodge stands out as a clean, comfortable, and hospitable choice for travelers, offering excellent value in a convenient location with outstanding service.