Hotel Rickmers' Insulaner

Helgoland 54.17969200, 7.88848400 , Am Südstrand 2 (Show on Map)
8.2
Very Good


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Summary of reviewsHotel Rickmers' Insulaner on Helgoland boasts an exceptional location that makes it an ideal choice for a memorable vacation. Its prime positioning directly by the clean beach and waterfront offers breathtaking views of the bay and harbor. The hotel's close proximity to the ferry terminal, lobster shacks and the serene Helgoland Dune, coupled with the gentle sound of crashing waves, creates a tranquil and picturesque setting.

Guests consistently praise the hotel's breakfast offerings, describing them as excellent, varied and abundant. The friendly staff enhances the cozy atmosphere, making breakfast a highlight of the stay. The extensive selection ensures that there is something for everyone, despite a few mentions of the breakfast being slightly overpriced.

The dinner experience at the hotel's restaurant also receives commendations for high-quality, gourmet-like cuisine. Guests appreciate the diverse menu and excellent crab dishes. While some visitors noted that the dinner did not fully meet four-star expectations and highlighted a need for more children's options, the overall dining experience remains positive.

The rooms at Hotel Rickmers' Insulaner provide a delightful mix of charm and comfort. Reviews highlight the spacious, clean and stylishly furnished accommodations with many featuring balconies or terraces that offer beautiful sea or garden views. The availability of amenities like comfortable beds with extra pillows ensures a restful stay. Although there are occasional mentions of outdated elements and limited amenities, the overall impression is positive.

Guests commend the hotel's high standards of cleanliness with both rooms and bathrooms meticulously maintained. The staff, including the cleaning personnel and receptionists, receive high marks for their friendliness and dedication. Minor concerns such as specific dust issues and the lack of daily cleaning without prior notice were noted, but they do not significantly detract from the overall cleanliness.

The staff at Hotel Rickmers' Insulaner are frequently praised for their exceptional friendliness and attentiveness. Whether at the reception or during breakfast, their accommodating nature and willingness to go the extra mile enhance the sense of comfort and hospitality. Special touches, like surprise preparations for special occasions, contribute to the memorable guest experience.

Beds at the hotel receive mixed feedback: while many guests find them comfortable and cozy, others note that they can be narrow and sometimes too firm. These concerns suggest room for improvement to ensure a universally comfortable sleep experience.

Despite some mixed reviews regarding its four-star rating with certain guests feeling that the furnishings and services could better meet four-star standards, Hotel Rickmers' Insulaner remains a top choice for visitors seeking a beautiful location, excellent dining and attentive service on Helgoland.
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Dog Friendly Hotel
This 4-star hotel offers a modern spa area and welcomes pets of any size for an additional fee. Food and water bowls are provided, ensuring a comfortable stay for your dog. It's conveniently located near the Hummerbuden row houses.

Hotel near Nightlife Spots
Situated in Helgoland, this hotel is close to the island's dining and bar scene. Helgoland offers a laid-back nightlife experience with opportunities to enjoy local cuisine and drinks.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Gym

4-Star Hotel

Room Types
Comfort Double Room Bright room featuring a TV, seating area and private bathroom.

Comfort Double Room with Sea View Bright room featuring a TV, seating area and private bathroom. All rooms have either a balcony or a terrace or floor-to-ceiling panoramic windows.

Suite with Sea View Bright room featuring a TV, seating area and private bathroom.

Small Double Room Bright room featuring a TV, seating area and private bathroom.

Single Room with Sea View Bright room featuring a TV, seating area and private bathroom.

HP Rickmers Suite Spacious suite with kitchenette and large panoramic windows offering views of cliffs, dunes and beach.

Family Suite Bright and spacious suite with a seating area, separate bedroom and a minibar.

Comfort Double Room with Sea View and Terrace/Balcony Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a balcony with sea views, this double room also features a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
Hotel Rickmers' Insulaner boasts an exceptional location, making it an ideal choice for a Helgoland vacation. Guests consistently highlight the hotel's prime positioning directly by the clean beach and waterfront, offering breathtaking views of the bay and harbor. Situated just a short walk from the ferry terminal and centrally located, everything on the island is easily accessible, from charming lobster shacks to the serene Helgoland Dune.

The proximity to the pier—about 30-40 meters away—is particularly noted as convenient, especially for travelers arriving by the Halunder jet. The hotel's atmosphere is enhanced by the soothing sound of crashing waves, creating a tranquil and picturesque setting.

With mention of an excellent breakfast spread and friendly staff, the hotel not only provides a lovely stay but also offers a highly satisfying culinary experience. Overall, its central yet serene location, coupled with stunning sea views, makes Hotel Rickmers' Insulaner a top choice for exploring the enchanting island of Helgoland.

Breakfast
Hotel Rickmers' Insulaner is highly praised for its breakfast offerings, frequently described as excellent, very good and abundant. Guests appreciate the extensive selection and quality of the breakfast buffet, which is replenished regularly to ensure a plentiful experience. Words like rich, varied and delicious are commonly used to describe the breakfast, suggesting it leaves little to be desired. The atmosphere during breakfast is often noted for being cozy, adding to the overall enjoyment of the meal.

The staff is consistently commended for being friendly, helpful and attentive during breakfast, enhancing the experience further. Many reviews mention the diverse range of options available, ensuring there's something for everyone, no matter their preference. Despite one or two mentions of the breakfast being slightly overpriced, the overwhelming sentiment is one of satisfaction and praise.

Overall, the breakfast at Hotel Rickmers' Insulaner is considered a highlight of the stay, combining a great location, excellent service and a varied, high-quality selection of food.

Dinner
Hotel Rickmers’ Insulaner boasts a commendable dining experience as reflected in numerous guest reviews. The food is consistently praised for its high quality with many guests describing it as delicious, excellent and even gourmet-like. The restaurant's menu is noted for being diverse, offering something to suit every taste and the crab dishes have received particular acclaim.

Guests appreciate the good cuisine and the attentive, friendly service provided at mealtimes, from dinner to breakfast. However, it is recommended to make reservations, as the popular restaurant tends to be fully booked. While the overall dining experience is positive, some reviews mention that the dinner did not meet 4-star expectations in certain cases and there is a lack of food options for children. Despite these minor criticisms, the restaurant remains a highlight for many visitors with its small but well-curated evening menu and consistently good food quality.

Rooms
Hotel Rickmers' Insulaner offers guests a delightful mix of charm and comfort, reflected in the overwhelmingly positive feedback about their rooms. Reviews highlight the rooms as spacious, clean and stylishly furnished with many guests appreciating the cozy and welcoming atmosphere. Rooms are described as modern, functional and tastefully decorated, often featuring amenities like large mirrors and comfortable beds with extra pillows, ensuring a restful stay.

Several guests enjoyed rooms with balconies or terraces, providing beautiful views of the sea or garden, which added to their pleasant experience. The well-furnished rooms cater to various needs with some accommodations even providing a dog bed for pet travelers. Many reviewers noted the quiet location of the rooms, contributing to an undisturbed, peaceful stay despite proximity to common areas.

The hotel's dedicated and service-oriented staff also received commendations, particularly for their responsiveness to room changes and their overall helpfulness. Although there were occasional mentions of outdated elements or limited amenities, the overall impression remains positive with many guests finding the suites exceptionally spacious and bright, exceeding their expectations. Masterfully balancing modern comforts with a warm, inviting atmosphere, the rooms at Hotel Rickmers' Insulaner leave a lasting positive impression.

Beds
Guests at Hotel Rickmers' Insulaner have shared mixed reviews regarding the comfort and size of the beds in the hotel. On the positive side, many guests found the beds to be very comfortable with cozy mattresses that contributed to a good night's sleep. There's particular praise for comfortable and cozy beds in various rooms, indicating that some aspects do meet expectations for relaxation and rest.

However, several reviews note that the beds tend to be on the narrow side, occasionally leading to discomfort, especially for two adults sharing a bed. The mattresses, while comfortable for some, were often described as hard and, in certain cases, too firm for a restful sleep. The pillows also received mixed feedback with some guests finding them unsatisfactory.

While the beds appear to be cozy and provide a good level of comfort for some, there are consistent concerns about their narrowness and firmness. This suggests that the hotel may need to address these areas to ensure a more universally comfortable experience for its guests.

Cleanliness
Hotel Rickmers' Insulaner receives high marks for cleanliness from its guests. Reviews consistently highlight that both the rooms and bathrooms are maintained to a very high standard with phrases like "everything very clean" and "cleanliness was excellent" being commonly mentioned. The hotel staff, including the cleaning personnel and receptionists, are commended not only for their friendliness but also for their dedication to keeping the hotel in pristine condition.

However, there are occasional shortfalls. Some guests noted specific concerns, such as minor dust issues and a lack of thorough bathroom cleaning. Additionally, there's feedback that daily cleaning was not always carried out without prior notice, which some found inconvenient. Despite these few negative points, the overall sentiment remains very positive. Guests were appreciative of the constant replenishment of fresh items with no packaging waste and found the environment both clean and calm.

While some rooms were described as small or not quite up to the expected standards in relation to their price, the overall cleanliness and the friendly, helpful staff make this hotel well-regarded by its visitors. Minor renovations and more thorough cleaning in some areas might improve the guest experience further.

Staff
The reviews for Hotel Rickmers' Insulaner overwhelmingly commend the staff for their exceptional friendliness and attentiveness. Guests highlighted the consistently accommodating and helpful nature of the team, particularly noting the positive experiences at both the reception and the breakfast room. The young women serving in the breakfast room earned special praise for their kindness and empathy, especially towards children.

The front desk staff were described as helpful and willing to go the extra mile with one receptionist standing out for her exceptional dedication. Guests also appreciated how the staff made efforts to resolve any issues efficiently and provided surprise touches to make special occasions memorable, such as preparing a surprise for a guest’s husband’s birthday.

Overall, the staff’s genuine care for their guests contributed significantly to the sense of comfort and hospitality. Whether at the restaurant or throughout the hotel, the friendly and attentive service made a lasting impression, ensuring that visitors felt truly looked after during their stay. The emphasis on providing a relaxing and enjoyable experience reflects in the numerous mentions of the staff’s readiness to assist and their warm, welcoming demeanor.

4 Star
Hotel Rickmers' Insulaner has received mixed reviews regarding its four-star rating and facilities. Several guests have expressed disappointment, suggesting that the hotel's furnishings and services do not meet the expectations of a four-star establishment. Concerns include insufficient room furnishings and the lack of daily cleaning during stays, which some guests found uncharacteristic for a hotel in this price category. Additionally, issues with the condition of furniture needing repairs were noted, leading to further questioning of its four-star status. Overall, many guests believe that the hotel's ambiance and services do not justify its four-star rating, more closely aligning with three-star standards in their opinion.


No, Hotel Rickmers' Insulaner doesn't have any pool.

No, a spa isn't available at Hotel Rickmers' Insulaner.

Yes, Hotel Rickmers' Insulaner welcomes dogs.

No, parking facilities aren't available at Hotel Rickmers' Insulaner.

Yes, Hotel Rickmers' Insulaner has a gym.

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