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Summary of reviewsComfort Hotel Helsingborg is frequently lauded for its exceptional location, nestled in the heart of the city and within walking distance to key attractions such as the ferry terminal, harbor and central train and bus stations. Guests appreciate its proximity to restaurants, cafes, shops and various sights, highlighting its convenience and accessibility. Despite its central position, the hotel maintains a quiet environment, offering excellent value for money.
Breakfast at Comfort Hotel Helsingborg receives significant praise for its variety and quality. The food selection is ample, fresh and well-organized with favorites like fresh fruit and scrambled eggs often highlighted. Though there are occasional comments about warmer items not being adequately heated or a desire for more options like marmalade or waffles, the overall breakfast experience is highly positive, providing a generous and delightful start to the day.
The rooms at Comfort Hotel Helsingborg offer a mixed experience. They are generally described as spacious, comfortable and modern with notably comfortable beds. Cleanliness is mostly satisfactory, though some guests have reported issues such as unclean floors and worn-out furnishings. Temperature control can be problematic with rooms occasionally being too warm or too cold and the lack of air conditioning can be a drawback, particularly in the summer.
The hotel's cleanliness presents a somewhat mixed picture. While many guests find the premises well-cleaned, some have reported issues like unclean bathrooms and stained sheets. The general state of the hotel reflects its age with some areas showing signs of wear and tear.
Staff at Comfort Hotel Helsingborg are consistently praised for their friendliness and accommodating nature. Reception personnel, in particular, are noted for their exceptional service, often going above and beyond to assist guests. The professional yet warm atmosphere created by the hotel team significantly enhances the guest experience.
The hotel's wifi service is generally satisfactory, described as good, fast and stable by many guests, though there are occasional reports of slower speeds or unstable connections.
The gym is viewed as a convenient amenity, though it is often described as small and outdated with some equipment not functioning properly. Nonetheless, it serves its purpose for basic workouts.
Parking facilities receive mixed reviews. While many guests find the car parking options secure and easy to locate, some find the underground garage expensive and note difficulties with pre-booked spots not being available upon arrival.
Beds at Comfort Hotel Helsingborg receive mixed feedback. Many find them very comfortable, contributing to a good night's rest, while others find them either too soft, too hard or narrow. Cleanliness and bedding issues are also occasionally reported.
Despite some shortcomings in areas like room temperature and cleanliness, the hotel's outstanding location, friendly staff and good breakfast offerings make Comfort Hotel Helsingborg a popular choice for travelers seeking convenient and budget-friendly accommodations. Show more
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7.2
Good
Location
Comfort Hotel Helsingborg is frequently praised for its exceptional location, making it an ideal choice for travelers seeking convenience and accessibility. Nestled in the heart of the city, the hotel is within walking distance to many of Helsingborg's key attractions including the city center, the ferry terminal, the harbor and the central train and bus stations. Guests appreciate the proximity to restaurants, cafes, shops and various sights, ensuring that everything they need is just a short stroll away.
The hotel is also noted for being close to the ferry port, perfect for quick trips to Denmark and near the central station, making travel seamless for both tourists and business travelers. Despite its central position, the hotel offers a quiet environment, allowing guests to rest peacefully at night. Affordability paired with this convenient location results in excellent value for money. Overall, Comfort Hotel Helsingborg stands out as a centrally-located, well-connected and convenient base for exploring the city.
Breakfast
At Comfort Hotel Helsingborg, the breakfast experience is generally well-received by guests with a majority praising it as good, delicious and even fantastic. Guests frequently comment on the great selection of food available, highlighting that everything one could wish for in the morning is provided. Fresh options, including fruits like strawberries, add a delightful touch, while the scrambled eggs are often mentioned as a standout.
The breakfast buffet is noted for being well-organized with ample choices and even during busy times, guests rarely encounter long queues. The variety and quality of the breakfast create a superb value for money proposition, often described as generous, fresh and nicely prepared.
There are, however, occasional mentions of areas for improvement. Some guests feel the breakfast could be better with more options like marmalade or waffles, while others note instances where warmer items were not adequately heated. Despite these minor critiques, the hotel staff are generally praised for their service, maintaining a friendly and accommodating atmosphere.
Overall, the breakfast at Comfort Hotel Helsingborg leaves most guests satisfied, making it a good start to their day and complementing the overall pleasant stay at the hotel.
Rooms
Comfort Hotel Helsingborg offers a mixed experience when it comes to its rooms with a variety of opinions emphasizing both positive and negative aspects. Many guests appreciated the spacious nature of the rooms, describing them as large, airy and comfortable with modern furnishings that add a touch of elegance. The beds are often highlighted as being comfortable, contributing to a good night's sleep and the bathrooms, when in good condition, are spacious and well-equipped.
Cleanliness is generally noted positively with several reviews mentioning clean and tidy rooms. However, there are numerous instances where cleanliness fell short with reports of unclean floors, dirty carpets and spiderwebs. The rooms' condition could also be an issue, as some guests found them worn with broken fixtures and an outdated design that extended to the corridors and elevator.
Temperature control appears to be a recurring problem. Many guests found the rooms uncomfortably warm, especially in summer with inadequate ventilation and no air conditioning. Conversely, there were also mentions of rooms being too cold, pointing to inconsistent heating. The absence of a minibar and poor lighting in some rooms were additional noted drawbacks.
Despite these issues, some guests found the rooms adequate for the price paid, especially for short stays. The friendly and helpful staff were often mentioned, enhancing the overall experience for some visitors. The hotel's central location and safe parking facilities were also positives that appealed to guests.
In summary, while Comfort Hotel Helsingborg provides spacious and sometimes well-appointed rooms with comfortable beds, issues with cleanliness, temperature control and outdated decor may impact the stay for some guests. The friendly staff and convenient location round out a stay that might be more suited for shorter visits or those seeking budget-friendly accommodations.
Beds
Comfort Hotel Helsingborg has received mixed feedback regarding its beds from guests. Many found the beds to be quite comfortable, describing them as very comfortable or incredibly comfortable and several guests noted feeling well-rested. Some praised the beds for being very soft and providing ample comfort.
However, other reviews highlighted a range of issues. Several guests thought the beds were too soft, to the point of being uncomfortable, while others found the beds too hard or narrow, especially for two people. Some guests also faced challenges with the beds sliding apart during the night.
Additionally, concerns were raised about the cleanliness of the beds with mentions of beds not being clean and the occasional presence of hair. Some guests were dissatisfied with the bedding, mentioning issues like a single hard pillow or creaky beds.
The size of the beds was an issue for some with remarks about small or narrow beds. In rare cases, the guests described the beds as completely broken down. Despite these drawbacks, the beds and pillows generally managed to meet an above-average standard for other guests.
Cleanliness
The Comfort Hotel Helsingborg presents a somewhat mixed experience in terms of cleanliness. While a notable portion of guests found the premises to be well-cleaned and the rooms satisfactorily fresh, many encountered frequent issues with cleanliness. Some praised the hotel's general tidiness and the clean state of specific areas, appreciating the effort put into maintaining hygiene. However, several reviews highlight concerns such as unclean bathrooms, dirty utensils, stained sheets and general signs of wear and tear. Issues like infrequent cleaning, musty smells and unclean public areas were common and some guests had to request and pay extra for cleaning services. The hotel's overall state seems to reflect its age with worn corridors and outdated amenities contributing to the mixed reviews on cleanliness. Despite these concerns, there were still positive remarks on the cleanliness of certain aspects and areas within the hotel.
Staff
Comfort Hotel Helsingborg consistently receives high praise from its guests for its exceptionally friendly and accommodating staff. Visitors frequently highlight the warm and welcoming demeanor of the reception personnel, who are often described as going above and beyond to address any issues that arise. Whether it’s offering assistance, providing useful information about the local area or ensuring a smooth check-in and check-out process, the staff is dedicated to making the guest experience pleasant and trouble-free.
Many reviews mention specific staff members by name, emphasizing their positive interactions and helpful attitudes. The kitchen staff and housekeeping also receive commendations for their efforts in maintaining a clean and fresh environment. Despite a few mentions of limited staffing and occasional lapses in availability, the overall sentiment towards the staff remains overwhelmingly positive, contributing to the hotel's reputation for excellent service.
Guests appreciate the professional yet friendly atmosphere cultivated by the hotel team, which significantly enhances their stay. This accommodating and service-minded approach leaves a lasting impression, making Comfort Hotel Helsingborg a favored choice for many travelers.
Wi-Fi
Comfort Hotel Helsingborg offers a range of experiences when it comes to their wifi service. Many guests have noted positive aspects, highlighting the wifi as good, fast and stable, making it suitable for general internet browsing and work-related tasks. Compliments such as "nice wifi," "good internet service," and "secure network wifi" further assert the reliability of the hotel's connection.
However, the wifi experience is not universally consistent. Some guests reported slower speeds or unstable connections, describing the wifi as slow or not working well at times. Comments such as "sufficient wifi" and "okay wifi" suggest that while generally decent, the service might not meet higher expectations for more demanding uses.
Overall, Comfort Hotel Helsingborg provides a satisfactory wifi service that should meet the needs of most guests, although some may experience occasional issues with speed or stability.
Gym
The gym at Comfort Hotel Helsingborg presents a mixed experience for visitors. While some found the availability of a gym to be an added convenience during their stay, opinions on its condition and size vary significantly. Remarks about the gym describe it as small and outdated with some equipment, like the treadmill, being non-functional at times. Despite these criticisms, a few guests felt that the gym was good enough and sufficient for basic workouts. Overall, the feedback suggests that the gym serves its purpose but would benefit from modern upgrades to improve guest satisfaction.
Parking
Comfort Hotel Helsingborg gets mixed reviews regarding its parking facilities. While many guests appreciated the good car parking options available, including secure and easy-to-find parking spots nearby, some found the underground garage to be quite expensive and mentioned that long-term parking spaces were further away from the hotel. Street parking seemed to be a convenient option for many with sufficient information provided about it and on-street parking often available.
Despite these positives, not everyone had a smooth experience. A handful of guests faced difficulties finding parking spaces and noted that pre-booked spots were sometimes not available upon arrival. There were also mentions of inadequate related facilities and poor parking guidance. Nonetheless, the central location of the hotel and the safe, secure parking options in nearby garages provided a degree of reassurance for many visitors.
No, Comfort Hotel Helsingborg doesn't have any pool.
No, a spa isn't available at Comfort Hotel Helsingborg.
Yes, Comfort Hotel Helsingborg welcomes dogs.
Yes, parking facilities are available at Comfort Hotel Helsingborg.