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Summary of reviewsSchlosshotel Westerholt enjoys an idyllic setting in the charming neighborhood of Westerholt, captivating visitors with its tranquil and romantic ambiance. Nestled amid a historic castle, lush parklands, and a nearby golf course, the hotel provides a serene escape within the Ruhr area's urban landscape. Guests appreciate the hotel's prime and picturesque location, which offers a cozy and inviting atmosphere enhanced by a welcoming terrace and friendly staff, perfect for relaxation and exploration alike.
The dining experience at the hotel's restaurant is highly praised, particularly the excellent dinners, which include specialties like Flammkuchen, leaving a memorable culinary impression. The restaurant is a favored choice for both lunch and dinner, although it has limited Saturday evening hours. Breakfast, however, receives mixed reviews, with guests enjoying the good selection and friendly service but noting areas for improvement in variety and management.
Rooms at Schlosshotel Westerholt exude historical elegance married with modern amenities, impressing guests with their spaciousness, high ceilings, and newly renovated bathrooms. Despite some comments about dated furnishings and thin bedding, the overall impression of the rooms is positive, favoring comfort and cleanliness, with staff friendliness adding to the welcoming atmosphere.
While the hotel's cleanliness receives commendation, particularly the rooms, some communal areas show signs of wear. The staff is lauded for their dedication and friendliness, creating an inviting environment, although service quality can be inconsistent. Connectivity remains a challenge, with guests frequently noting poor Wi-Fi, impacting their stay.
Guests consistently appreciate the ample and convenient parking facilities and the proximity to the nearby golf course, enhancing the appeal for both golf enthusiasts and those who enjoy scenic surroundings. However, the hotel's four-star rating is questioned, with some visitors feeling that certain amenities and services fall short of expected standards.
Overall, Schlosshotel Westerholt is celebrated for its beautiful location, charming ambiance, and commendable dining experience, making it a desirable destination for those seeking romantic charm and peaceful seclusion, albeit with room for improvement in specific areas. Show more
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Hotel near Golf Courses
This hotel is situated on the grounds of Golfclub Schloss Westerholt in Herten, where the 18-hole golf course extends around the castle. The hotel's restaurant also serves as the golf club's clubhouse, indicating direct integration with the golf facilities.
4-Star Hotel
Located in Herten, this hotel offers unique accommodations in a castle setting.
Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
Room Types
Single RoomThis room offers a TV and private bathroom.
Double RoomThis room offers a TV and private bathroom.
SuiteThis suite offers a TV and private bathroom.
The suite offers extra space.
Superior Single RoomThe single room includes a private bathroom fitted with a shower.
Superior Double RoomThe double room includes a private bathroom fitted with a shower. The unit has 1 bed.
Guest Reviews
7.7
Good
Location
Nestled in the enchanting neighborhood of Westerholt, Schlosshotel Westerholt boasts a truly dreamy location that captivates visitors with its serene and idyllic charm. The hotel is set against the picturesque backdrop of a historic castle, surrounded by lush parklands and a golf course, creating an atmosphere that is both tranquil and romantic. Situated in the quaint town of Herten, the area is rich with charming houses and an old town center that offers visitors an unexpected retreat in the midst of the Ruhr area's urban hustle.
Guests appreciate the hotel's prime setting, which provides a quiet escape while still being easily accessible. The ambiance is complemented by a cozy atmosphere and a beautiful building, adding to the appeal of this serene haven. Its exceptional location not only invites relaxation with serene surroundings but also serves as a convenient base for various activities in the region.
Moreover, the hotel's appealing terrace and friendly staff enhance the experience, contributing to a pleasant stay marked by comfort and picturesque beauty. Though some guests noted room for growth in hospitality, the captivating location of Schlosshotel Westerholt remains a highlight, making it a perfect spot for those seeking a blend of romantic charm and peaceful seclusion in the Ruhr area.
Breakfast
Visitors to Schlosshotel Westerholt have shared varied experiences regarding the hotel's breakfast offerings. On the positive side, guests often mention that the breakfast is generally good and adequate, with highlights such as delicious coffee and well-prepared meals enjoyed either indoors or on a casual outdoor terrace. Many appreciate the friendly service provided by the staff, who work diligently to keep the buffet well-stocked and orderly. Parking and the location of the hotel are often positively noted alongside the breakfast offerings.
However, some guests felt that the breakfast did not live up to the standards expected from a four-star hotel, citing a limited selection of items, with particular mentions of meager choices in cold cuts and cheeses. Issues such as insufficient seating, food items running out, and awkward breakfast hours were also raised. Some reviews highlighted that the breakfast did not justify the additional cost, suggesting that improvements in variety and management during peak times could enhance the experience. Overall, the breakfast at Schlosshotel Westerholt appears to be a mixed bag, with some guests finding it satisfactory and others expecting more for the price and hotel rating.
Dinner
The dining experience at Schlosshotel Westerholt garners high praise from guests who have relished its offerings. Dinner at the hotel's restaurant is often described as excellent, with the variety and taste of the food leaving a memorable impression. Flammkuchen, a specialty often highlighted, adds to the delightful culinary experience. The attached restaurant emerges as a recommended venue for both lunch and dinner, solidifying its reputation with consistently positive feedback about the gastronomy. Solid meals further underscore the restaurant's appeal, although it is worth noting that the establishment closes earlier than usual on Saturday evenings. Overall, dining at Schlosshotel Westerholt stands out for its quality and delightful flavors, enhancing the overall stay for many guests.
Rooms
Nestled in an idyllic location, Schlosshotel Westerholt captivates guests with its majestic ambiance and the unique charm of a castle stay. The rooms, renowned for their exceptionally spacious layouts, feature high ceilings adorned with real wood laminate, offering both a historical and luxurious feel. Many guests have appreciated the blend of old-world elegance with modern amenities, noting the impressive, contemporary design of the bathrooms as a particular highlight. Cleanliness is consistently praised, with rooms being described as bright and well-maintained.
The furnishings, though sometimes reported as aged, add to the character of the historic setting, complemented by stylish and functional furniture. Comfort is not compromised, as visitors frequently comment on the very comfortable beds and the overall sense of tranquility in their accommodations.
For those who appreciate grandeur, rooms provide generous space, often characterized by the presence of expansive windows, though light can be variable. Despite some issues such as thin bedding or limited lighting in certain rooms, the overall guest experience aligns well with expectations set by the property's imagery. Staff are noted for their friendliness, enhancing the welcoming atmosphere of this beautiful hotel, where both people and pets can enjoy a memorable stay amidst picturesque surroundings.
Beds
Schlosshotel Westerholt offers a mixed experience when it comes to the comfort of its beds. While some guests noted the beds were very comfortable or even the best they had experienced, others found the mattresses to be either too hard or too soft, with issues of being old and sagging. A few reviews mention that the beds creaked or were noisy with movement. Despite these comments, the hotel's large and very clean rooms have been positively acknowledged, adding to a pleasant stay. The breakfast service was also well-received, noted for its good selection of food. Overall, it seems the hotel could improve its bedding options to enhance guest comfort further.
Cleanliness
Schlosshotel Westerholt has garnered a mix of feedback regarding its cleanliness. Guests often highlight the very clean and spacious rooms, with many specifically praising the newly renovated and modern bathrooms. The underfloor heating in these bathrooms adds an extra touch of comfort, enhancing the overall experience. However, public areas such as corridors lack the same level of upkeep, with guests noting various signs of wear and occasional dirt stains. Some structural elements, like light switches and wallpaper, suggest the hotel is due for renovation, though it retains a charming atmosphere. Amid a backdrop of peaceful surroundings and excellent parking options, the hotel promises a clean and pleasant stay if isolated issues in communal areas can be addressed.
Staff
Schlosshotel Westerholt stands out for its exceptionally friendly and accommodating staff, creating a welcoming atmosphere for guests. Many reviews highlight the team's dedication to service, with personnel noted for their warmth and genuine efforts to ensure a pleasant stay. Families can expect a child-friendly environment, further enhancing the hotel’s inviting appeal. The restaurant is praised for its service-oriented staff and good cuisine, contributing to a satisfying dining experience.
However, there are instances of inconsistent service quality, where some guests encountered poor or inattentive service. The reception experience ranged from warm to impersonal, suggesting variability in guest interactions. Some reviews mention untrained yet friendly staff, pointing to areas for improvement in professional service delivery. Despite occasional chaotic check-in experiences and communication obstacles such as unanswered phone calls, the overall impression remains largely positive, driven by the friendly and dedicated nature of the staff.
Wi-Fi
Schlosshotel Westerholt seems to have enchanting qualities with its historic charm and peaceful atmosphere, yet it struggles to meet modern connectivity expectations. Guests have consistently noted issues with the Wi-Fi, describing it as poor, unreliable, and at times non-existent. The technical difficulties impacted some guests significantly, hindering their ability to work during their stay. Although staff assistance was available upon request, guests felt it was inconvenient to have to ask for Wi-Fi details rather than having them readily provided. Despite these technological setbacks, the hotel continues to draw visitors with its other appealing features. However, those seeking a seamless digital experience might need to reconsider or make alternative arrangements.
Parking
Guests at Schlosshotel Westerholt consistently appreciate the convenient and accommodating parking amenities. With a large free parking lot right by the hotel, visitors find plenty of spaces available, making it easy to park directly in front of the building. The parking situation is described as comfortable, ensuring a hassle-free experience upon arrival. Situated in a great location with an admirable setting, the hotel offers ample parking for its guests, adding to the overall convenience and accessibility.
Golf
Schlosshotel Westerholt boasts a prime location that is highly appreciated by guests for its close proximity to a golf course. The setting, with its castle and adjacent park, offers direct access to the golf course, providing a picturesque backdrop for visitors. Guests frequently note the beauty of the Herten park facility, enhancing their overall experience. The surrounding area is described as very beautiful, adding to the hotel’s charm. Despite some mentions of heavy doors and a standard bistro menu at the summer restaurant, the overall consensus highlights the hotel's advantageous position near the golf course as a significant attraction for golf enthusiasts and those appreciating scenic landscapes.
4 Star
Schlosshotel Westerholt presents itself with a four-star rating, but guest experiences suggest otherwise. Many visitors find the hotel does not live up to its advertised standard, with an evident disparity between expectations and reality. While the accommodations are deemed acceptable for a short stay, they fall short of the quality typically associated with a four-star establishment. Guests frequently note that the rooms and amenities do not meet the expected standard, and outdated materials, such as older "Prisma" supplements, further detract from the experience. Overall, the consensus is that while the hotel provides a satisfactory level of service, it does not quite reach the benchmark it aspires to.
No, Schlosshotel Westerholt doesn't have any pool.
No, a spa isn't available at Schlosshotel Westerholt.
Yes, Schlosshotel Westerholt welcomes dogs.
Yes, parking facilities are available at Schlosshotel Westerholt.