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Summary of reviewsHotel Sunroute Hikone is highly praised for its strategic location, sitting conveniently near Hikone Station and providing easy access to local attractions such as Hikone Castle and Lake Biwa. This prime spot is complemented by an array of nearby dining, shopping options, and efficient transport links to cities like Kyoto, Fukui, and Nagoya, making it an ideal base for both tourism and business travel.
Visitors commend the hotel for its breakfast offerings, which include both Japanese and Western-style meal options. Guests enjoy the calm ambiance of the dining area, and many find the breakfast both delicious and a good value for money, despite some mentioning it could offer more variety.
The rooms at Hotel Sunroute Hikone receive positive feedback for their cleanliness and comfort, offering amenities that ensure a pleasant stay. While the rooms are compact, they are described as more spacious than typical business hotels, with bonuses like beautiful views of Lake Biwa or the castle. Beds, particularly the Simmons mattresses, are noted for their comfort, although some suggest improvements for those using rollaway beds.
Cleanliness stands as a hallmark of the hotel, with guests appreciating the well-maintained and tidy environment, reassuring them of a comfortable stay. The hotel staff receive particular acclaim for their exemplary service, friendly demeanor, and responsiveness, significantly enhancing the guest experience. Their support extends beyond basic services, demonstrating a strong commitment to ensuring guest satisfaction.
For those traveling by car or bike, the hotel offers convenient parking options, including free parking spaces just a short walk away, which guests find an added advantage. While the parking area's darkness at night is noted by some, the overall accessibility and spaciousness are well-received.
In summary, Hotel Sunroute Hikone combines an excellent location, welcoming accommodations, and outstanding service to create a memorable stay for its guests, making it a highly recommended choice in the Shiga region. Show more
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Categories
Business Hotel
This hotel is listed as an event and meeting venue in Shiga, suggesting it offers facilities suitable for business purposes.
Hotel with Parking
Offers complimentary parking for 50 vehicles in front and on the north side of the hotel. It also provides guidance to the Hikone Tourism Association's parking lot for buses and contracted parking nearby if the hotel lot is full.
3-Star Hotel
Situated in Hikone, this hotel is well-placed for exploring the city's attractions. It provides standard amenities and services for a comfortable visit.
Hotel near Golf Courses
Room Types
Single Room - Non-SmokingThe rooms feature a simple yet sophisticated décor, an electric kettle and a refrigerator. Each comes with a hairdryer, slippers and free toiletries. A sewing kit, iron and humidifier can be borrowed from the front desk for free.
Single Room with Sofa Bed - Non-SmokingThe rooms feature a simple yet sophisticated décor, an electric kettle and a refrigerator. Each comes with a hairdryer, slippers and free toiletries. A sewing kit, iron and humidifier can be borrowed from the front desk for free.
Single Room - SmokingThe rooms feature a simple yet sophisticated décor, an electric kettle and a refrigerator. Each comes with a hairdryer, slippers and free toiletries. A sewing kit, iron and humidifier can be borrowed from the front desk for free.
Single Room with Sofa Bed - SmokingThe rooms feature a simple yet sophisticated décor, an electric kettle and a refrigerator. Each comes with a hairdryer, slippers and free toiletries. A sewing kit, iron and humidifier can be borrowed from the front desk for free.
Double Room with Small Double Bed - Non-SmokingThe rooms feature a simple yet sophisticated décor, an electric kettle and a refrigerator. Each comes with a hairdryer, slippers and free toiletries. A sewing kit, iron and humidifier can be borrowed from the front desk for free.
Features a semi-double bed (120 cm wide).
Double Room with Small Double Bed - SmokingThe rooms feature a simple yet sophisticated décor, an electric kettle and a refrigerator. Each comes with a hairdryer, slippers and free toiletries. A sewing kit, iron and humidifier can be borrowed from the front desk for free.
Features a semi-double bed (120 cm wide).
Twin Room - Non-SmokingThe rooms feature a simple yet sophisticated décor, an electric kettle and a refrigerator. Each comes with a hairdryer, slippers and free toiletries. A sewing kit, iron and humidifier can be borrowed from the front desk for free.
Twin Room - SmokingThe rooms feature a simple yet sophisticated décor, an electric kettle and a refrigerator. Each comes with a hairdryer, slippers and free toiletries. A sewing kit, iron and humidifier can be borrowed from the front desk for free.
Twin Room with Extra Bed - Non-SmokingThe rooms feature a simple yet sophisticated décor, an electric kettle and a refrigerator. Each comes with a hairdryer, slippers and free toiletries. A sewing kit, iron and humidifier can be borrowed from the front desk for free.
Guest Reviews
7.6
Good
Location
Hotel Sunroute Hikone boasts an enviable location right next to Hikone Station, making it a highly convenient choice for travelers. The hotel is just a brief 2 to 3-minute walk from the JR station, providing easy access for guests arriving by train. Its central position offers excellent convenience for exploring local attractions, including the nearby Hikone Castle and Lake Biwa. Guests praise the hotel's proximity to various dining options, supermarkets, and shopping centers, enhancing the overall convenience of their stay. With its strategic location, the hotel serves as a perfect base for sightseeing and business trips, offering great accessibility to nearby cities like Kyoto, Fukui, and Nagoya. Overall, its prime location combined with the attentive staff make it an appealing choice for those looking to explore the Shiga region.
Breakfast
Hotel Sunroute Hikone offers a breakfast experience that has left many guests satisfied and pleased with its quality and service. The breakfast venue, described as calm, clean, and comfortable, provides a relaxing atmosphere that enhances the dining experience. Guests can enjoy a set breakfast meal complemented by a buffet, allowing for a quick yet fulfilling start to the day. The option to choose between a Japanese-style meal set and a Western-style buffet offers flexibility that caters to diverse tastes. While some found the breakfast ordinary, others appreciated the kind gesture of staff wishing them a nice day, adding a personal touch to their morning meal. Several reviews highlighted the breakfast as delicious, with the buffet being tasty and providing good value for money. However, it's worth noting that a few guests felt the breakfast options lacked variety and were not always worth the price. Nonetheless, the overall consensus remains positive, with many guests enjoying a satisfying and substantial breakfast experience at the hotel.
Rooms
Hotel Sunroute Hikone offers guests a comfortable and clean stay, garnering praise for the well-maintained rooms that are compact yet surprisingly spacious compared to other business hotels. Many guests appreciated the non-disposable slippers and the comfortable beds, which contribute to a homey atmosphere. The rooms often come with beautiful views, either of Lake Biwa or the local castle, enhancing the overall experience. Despite some rooms being on the smaller side, they are tidy and equipped with necessary amenities that ensure a pleasant stay. The hotel boasts a convenient location near the station and Hikone Castle, which guests find advantageous. Breakfast is noted to be delicious, with many highlighting the Japanese breakfast set. Some minor drawbacks include the age of the building, slightly noisy air conditioning, and limited items like coffee instead of just tea. Overall, the combination of cleanliness, comfort, and strategic location offers great value for money at Hotel Sunroute Hikone.
Beds
Hotel Sunroute Hikone consistently earns positive remarks for the comfort of its beds. Guests frequently express their satisfaction with the cozy and restful sleeping experience, highlighting the quality and comfort of the mattresses. The beds are described as large and spacious, including sofa beds and extra beds, which maintains comfort for guests. The presence of Simmons beds suggests a high standard in mattress choice, contributing to an overall plush and fluffy feel. Additionally, the single rooms, while compact, are praised for their brightness and cleanliness, enhancing the hotel stay. However, a minor point of contention arises with the third bed option, a rollaway bed, which some feel lacks suitability for adult guests. Overall, the hotel provides a strong emphasis on sleeping comfort, yet awareness around bed choices in certain room configurations could enhance the guest experience further.
Cleanliness
Hotel Sunroute Hikone is frequently praised for its cleanliness and comfort, making it a reliable choice for travelers. Guests consistently mention the clean and well-maintained rooms, creating a safe and comfortable atmosphere. The facilities, though not brand new, exhibit thoughtful attention to detail and are kept in good condition. The lobby, bathroom, and general hotel areas maintain a clean and tidy appearance, enhancing the overall experience. While occasional issues with odors and cleanliness challenges in bathrooms are noted, these seem to be exceptions rather than the rule. The friendly and polite staff contribute positively to the hotel's welcoming environment, ensuring a pleasant stay for visitors. With basic amenities well covered, the hotel achieves a satisfactory level of cleanliness, drawing repeat guests who appreciate its consistent upkeep.
Staff
Hotel Sunroute Hikone is a haven of hospitality, as reflected in glowing reviews highlighting the exemplary service guests receive from the dedicated staff. Visitors consistently praise the front desk team for their courteous and enthusiastic assistance, with smiles that leave lasting impressions. Staff members across all areas, from reception to housekeeping, exhibit a friendly demeanor and provide clear explanations, making guests feel warmly welcomed. Their responsiveness is lauded as both kind and polite, ensuring that every inquiry is met with patient and efficient solutions.
In moments requiring extra attention, hotel personnel rise to the occasion by providing thoughtful help, such as aiding with check-ins through services like Expedia and assisting with luggage shipments to the airport. Communication stands out as another forte, with staff adeptly handling conversations in fluent English, ensuring a seamless experience for international visitors.
The positive interactions extend beyond routine service, with the staff’s customer-oriented approach ensuring a comfortable and satisfying stay. Whether it's helping with logistical arrangements or going the extra mile to make guests feel special, Hotel Sunroute Hikone's team works diligently to provide an experience that is both pleasant and memorable.
Parking
Hotel Sunroute Hikone offers guests several convenient parking options, which have generally received positive feedback in reviews. Guests appreciate the availability of free parking spaces, including a dedicated parking lot on the nearby second floor, contributing to the overall convenience of their stay. Despite the parking area being slightly challenging to locate initially, its proximity and spaciousness—being just a short three-minute walk away—are well-regarded advantages. Guests have expressed ease in parking their vehicles without the need for reservations, and motorcyclists appreciate the availability of sheltered parking. While some reviews mentioned that the parking area was dark at night, the overall experience of using the hotel's free parking facilities has been favorable, enhancing the stay for those traveling by car or bike.
No, Hotel Sunroute Hikone doesn't have any pool.
No, a spa isn't available at Hotel Sunroute Hikone.
No, Hotel Sunroute Hikone doesn't allow dogs.
Yes, parking facilities are available at Hotel Sunroute Hikone.