Extended Stay America Suites - Portland - Hillsboro
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Summary of reviewsExtended Stay America Suites - Portland - Hillsboro is favorably situated in the lively Hillsboro district, offering guests convenient access to local amenities including shopping centers, dining options, and event venues. Its proximity to a shopping plaza, a mall, and the airport enhances its appeal, providing a safe and pleasant environment complemented by parking facilities. The vibrant neighborhood further enriches the stay with nearby Starbucks and diverse restaurant options.
The breakfast service, while simple and grab-and-go, caters to travelers seeking quick and convenient morning options. Though described as modest, the availability of coffee adds a positive touch to the start of the day. Guests can easily access other dining choices in the area to supplement the hotel's offerings.
Rooms are generally spacious, accommodating families comfortably. While bed comfort receives mixed feedback, many guests find the mattresses cozy. Despite concerns about outdated accommodations and maintenance issues, the room size and pricing are appreciated by some.
Cleanliness evokes varied responses, with certain rooms praised for being well-maintained and smoke-free. Pet-friendly policies and proximity to dining add positive aspects to the stay. However, cleanliness and maintenance require improvement, as issues like stained linens and unpleasant odors have been noted.
The staff is frequently commended for their friendliness and professionalism, contributing positively to the overall experience. Guests value the accommodating and helpful nature of the team, with particular praise for front desk personnel. Only occasional remarks suggest room for improvement in service.
While some feedback highlights the need for enhancements, especially in room maintenance and furnishings, the hotel's positive features like location, staff, and room size continue to be appreciated by many guests.
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The breakfast service, while simple and grab-and-go, caters to travelers seeking quick and convenient morning options. Though described as modest, the availability of coffee adds a positive touch to the start of the day. Guests can easily access other dining choices in the area to supplement the hotel's offerings.
Rooms are generally spacious, accommodating families comfortably. While bed comfort receives mixed feedback, many guests find the mattresses cozy. Despite concerns about outdated accommodations and maintenance issues, the room size and pricing are appreciated by some.
Cleanliness evokes varied responses, with certain rooms praised for being well-maintained and smoke-free. Pet-friendly policies and proximity to dining add positive aspects to the stay. However, cleanliness and maintenance require improvement, as issues like stained linens and unpleasant odors have been noted.
The staff is frequently commended for their friendliness and professionalism, contributing positively to the overall experience. Guests value the accommodating and helpful nature of the team, with particular praise for front desk personnel. Only occasional remarks suggest room for improvement in service.
While some feedback highlights the need for enhancements, especially in room maintenance and furnishings, the hotel's positive features like location, staff, and room size continue to be appreciated by many guests.
Family Friendly Hotel
This hotel offers studio suites with kitchenettes, providing basic amenities for families. It includes on-site laundry facilities and affordable rates, making it a practical choice for extended stays.
Dog Friendly Hotel
This hotel welcomes both dogs and cats and has grassy areas for pet use. They allow two pets up to 50 lbs for an additional fee per pet, per night for the first 6 nights, and a lower fee thereafter. Larger pets may be considered with prior approval.
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled in the vibrant district of Hillsboro, Extended Stay America Suites offers a convenient base for travelers seeking both leisure and practicality. The hotel's prime location facilitates easy access to a plethora of shopping centers and dining options, all within walking distance, making it an ideal choice for visitors keen on exploring local attractions. Situated in a bustling, well-populated area, guests have praised its proximity to essential amenities such as a nearby shopping plaza and a mall. For those attending special events, the venue is conveniently close to a wedding location and offers easy access to the airport. Guests appreciate the safe environment and find comfort in knowing that their stay will be both pleasant and hassle-free, thanks to included parking facilities. With a Starbucks and numerous restaurants right next door, travelers can enjoy their stay in a central, accessible, and vibrant neighborhood.
At Extended Stay America Suites in Portland - Hillsboro, the breakfast offering garners mixed sentiments. The hotel's morning options revolve around a grab-and-go style, with guests typically finding prepackaged muffins, instant oatmeal packets, granola bars, and coffee lined up on a simple cart in the lobby. There's an emphasis on convenient, quick selections that align with a busy traveler's schedule. Although the breakfast might be described by some visitors as modest or minimal, the availability of coffee is highlighted as a positive aspect. The straightforward grab-and-go setup is part of the hotel experience, and while it might not offer wide variety or robust flavors, it serves as a quick start to the day in proximity to other dining choices in the area.
The Extended Stay America Suites - Portland - Hillsboro offers rooms that are notably spacious and provide a comfortable setting, with some guests finding the beds to be soft and comfortable. The room size is particularly appreciated by families, offering ample space for a group of five. Certain rooms, such as corner ones, offer a pleasant atmosphere with two windows, enhancing the living experience. However, several guests have raised concerns about cleanliness and maintenance. Issues such as unclean rooms, outdated accommodations, and non-functional amenities like showers and bathrooms with broken lights have been reported. Additionally, problems with room infrastructure, such as loose smoke alarms, have been noted. Despite these drawbacks, some guests find the room size and pricing to be agreeable.
The beds at Extended Stay America Suites in Portland - Hillsboro receive mixed reviews from guests. Many find the mattresses comfortable, enjoying restful nights on the cozy beds with soft pillows. The rooms themselves are praised for their spaciousness, fitting for a suite. However, not all guests share this experience. Some describe the beds as old and uncomfortable, with issues like lumpiness and noise disrupting their sleep. There are also criticisms of worn-out furnishings, such as broken chairs, which contribute to an overall impression of needing improvements. While comfort is noted by several guests, others highlight significant room for enhancement in bed quality.
The cleanliness of the Extended Stay America Suites in Portland - Hillsboro appears to be a point of contention among its guests. On the upside, some reviews highlight specific aspects of the accommodation that are well-maintained, such as clean rooms featuring refrigerators and microwaves. A few guests appreciated the hotel's pet-friendly policy and its proximity to popular dining options, including a Starbucks next door. Several rooms were noted for being spacious and free from smoke odors, contributing to a positive impression for some guests.
However, a significant portion of the feedback indicates concerns regarding cleanliness and maintenance throughout the property. Issues such as dirty and stained linens, unpleasant odors, and visibly dirty walls and doors are frequently mentioned. Other specific issues include remnants of prior guests in rooms, malfunctioning bathroom fans, and dated furnishings showing signs of wear. These details extended to common areas, with some hallways reportedly smelling of smoke and pet odors, and carpets appearing dirty. The reported discrepancies in cleanliness underscore the need for improvement to match the positive aspects noted by some guests.
The staff at Extended Stay America Suites - Portland - Hillsboro receives frequent praise for their friendliness and professionalism. Guests often describe the environment as calm and filled with positive energy, largely due to the welcoming nature of the team. Many guests highlight the front desk personnel, specifically mentioning individuals like Grace, as being particularly awesome and helpful. The team is generally seen as considerate and accommodating, with them going out of their way to ensure a smooth experience, such as authorizing refunds when necessary. Instances are noted where staff members patiently assisted guests with issues like getting a functional TV. While there are occasional remarks about the staff not being friendly, these seem to be exceptions in the overall positive feedback. The majority of interactions with staff appear to leave guests satisfied and add positively to their stays.
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Location
Breakfast
Rooms
Beds
Cleanliness
However, a significant portion of the feedback indicates concerns regarding cleanliness and maintenance throughout the property. Issues such as dirty and stained linens, unpleasant odors, and visibly dirty walls and doors are frequently mentioned. Other specific issues include remnants of prior guests in rooms, malfunctioning bathroom fans, and dated furnishings showing signs of wear. These details extended to common areas, with some hallways reportedly smelling of smoke and pet odors, and carpets appearing dirty. The reported discrepancies in cleanliness underscore the need for improvement to match the positive aspects noted by some guests.
Staff
No, Extended Stay America Suites - Portland - Hillsboro doesn't have any pool.
No, a spa isn't available at Extended Stay America Suites - Portland - Hillsboro.
Yes, Extended Stay America Suites - Portland - Hillsboro welcomes dogs.
No, parking facilities aren't available at Extended Stay America Suites - Portland - Hillsboro.
Yes, Extended Stay America Suites - Portland - Hillsboro has a gym.
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