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Summary of reviewsThe Hilton Garden Inn Hilton Head is a well-regarded hotel that appeals to a diverse range of travelers, from families and business guests to leisure seekers. Its prime location, just before the Hilton Island bridge, offers convenient access to Hilton Head Island's beaches and the nearby Bluffton area. Positioned close to shopping at Tanger Outlets and a myriad of dining options, the hotel presents an ideal setting for guests without the premium price of waterfront properties.
The hotel's accommodations are consistently praised for their cleanliness, spaciousness, and comfort. Guests often describe the rooms as roomy and well-maintained, noting the modern feel and cleanliness that enhances overall satisfaction. The staff plays a crucial role in elevating the guest experience, frequently commended for their friendliness, courtesy, and eagerness to assist, which includes making restaurant reservations and offering local advice.
Breakfast at the Hilton Garden Inn is noted for its quality and variety. Guests appreciate the freshly prepared dishes, with options like French toast and omelettes presented in a buffet style that allows for easy customization. The outdoor deck adds an extra touch to the breakfast experience, and the staff's friendly service sets a positive tone for the day.
The hotel's peaceful, clean environment is a standout, contributing significantly to guests' impressions. Reviews highlight the well-maintained public areas and rooms, affirming the Hilton Garden Inn's commitment to hygiene. Additionally, the inviting pool area, while modest in size, offers a relaxing atmosphere for guests to enjoy the Hilton Head weather.
Parking is another positive aspect, with an underground garage offering ample space and protection from the elements. This convenience is further enhanced by the complimentary parking option.
Families find the Hilton Garden Inn accommodating, with sizable rooms that cater well to larger groups. The hotel’s affordable pricing and proximity to key attractions make it an attractive choice for family vacations.
Overall, the Hilton Garden Inn Hilton Head combines affordability with quality, delivering a dependable three-star experience that many guests find worth returning to. Despite occasional minor issues, the hotel's focus on cleanliness, comfort, and commendable service leaves a favorable impression on visitors, making it a recommended choice for future stays. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Provides comfortable and reliable accommodations with easy access to golf courses. It's a practical choice for golfers looking for a straightforward and convenient stay.
Dog Friendly Hotel
Hilton Garden Inn is listed as a pet-friendly hotel. It provides comfortable accommodations and amenities for guests traveling with pets.
Business Hotel
While specific business amenities are not detailed in the provided data for this specific location, Hilton Garden Inn hotels generally offer business-friendly services and amenities.
Hotel with Parking
This hotel features complimentary self-parking, including access to a parking garage and covered parking options, enhancing vehicle protection and convenience.
Hotel with Gym
Hilton Garden Inn features a fitness center with modern equipment for a complete workout. Its central location allows for convenient access to island attractions and outdoor activities.
3-Star Hotel
Offers comfortable accommodations and consistent quality. Features amenities such as an outdoor pool, on-site dining, and a fitness center, providing a reliable and convenient stay.
Hotel with Outdoor Pool
This Hilton Garden Inn property is equipped with an outdoor swimming pool for guest use.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Name of the pool:Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Regular Pool
When is the pool open?All year
Opening hours:06:00 - 22:00
Around the pool, there are also available:
Showers
Towels
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Hilton Garden Inn Hilton Head
King RoomThis room features a microwave, refrigerator and cable TV.
Queen Room with Two Queen BedsThis room features a microwave, refrigerator and cable TV.
One-Bedroom Mini SuiteThis suite features a separate bedroom and sofa bed.
One-Bedroom Queen Suite with Two Queen BedsThis room features a microwave, refrigerator and cable TV.
Queen Room with Two Queen Beds and Roll-In Shower - Mobility AccessThe quadruple room offers air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit has 2 beds.
King Room with Accessible Tub - Mobility AccessThis room includes an accessible bath, a small refrigerator, and a microwave.
Queen Room with Two Queen Beds and Accessible Tub - Mobility AccessThis room includes an accessible bath, small refrigerator, and microwave.
Guest Reviews
8.2
Very Good
Location
The Hilton Garden Inn Hilton Head enjoys a prime location that offers ease of accessibility to both Hilton Head Island and Bluffton. Positioned right before the Hilton Island bridge, guests can effortlessly reach the vibrant beach scenes of Hilton Head and explore the nearby shopping options at Tanger Outlets. The hotel strikes a perfect balance by being slightly tucked away from the main hustle while keeping guests close to a variety of dining venues and conveniences. Guests find its situation ideal for a comfortable stay without the premium cost often associated with waterfront properties. The property is particularly favored for those visiting the nearby golf courses or attending events in the area, with multiple restaurants and shopping centers within walking distance. Additionally, guests appreciate the helpful and courteous staff, clean and spacious rooms, and the convenient free parking, making it a well-rounded choice for both leisure and business travelers.
Breakfast
At the Hilton Garden Inn Hilton Head, the breakfast experience garners positive attention for its quality and variety. Guests frequently praise the breakfast for being very good, fresh, and tasty, with many options available such as custom-cooked dishes like French toast and omelettes. The breakfast is noted for being well-prepared and above average by hotel standards, with particular highlights including fresh hash browns, biscuits, and waffles. The buffet style allows guests to personalize their meals, and there is also a nice outdoor deck to enjoy the morning meal, adding a pleasant atmosphere to the experience.
The serving staff is consistently described as friendly and thoughtful, contributing to a delightful start to the day. The breakfast team receives accolades for their amazing service, and the overall atmosphere is marked by great service and accommodating staff efforts. Despite some issues with availability and pricing concerns, many guests find the breakfast to be well worth the cost for the variety and quality provided. The convenience and range of choices make it a favorable option, appealing to those looking for a solid breakfast during their stay.
Rooms
Visitors to the Hilton Garden Inn Hilton Head consistently praised the hotel's accommodations for their cleanliness, spaciousness, and comfort. Many reviewers noted the ample size of the rooms, often describing them as roomy, large, or even huge, providing plenty of space for a comfortable stay. Cleanliness was a standout feature, with guests repeatedly mentioning that their rooms were spotless, very clean, and well-maintained, adding to their overall satisfaction.
The modern and well-kept nature of the rooms was also highlighted, with guests appreciating the clean and pleasant smell upon entering. Beds in the rooms were often described as comfortable, contributing to a restful stay. In addition to the rooms, guests frequently complimented the staff for being friendly, courteous, and helpful, enhancing the overall experience at the hotel.
While there were minor mentions of areas needing improvement, such as carpet replacement or bathroom conditions in isolated cases, the overall sentiment expressed in the reviews reflected a positive and enjoyable experience at Hilton Garden Inn Hilton Head. The combination of spacious, clean, and comfortable rooms, along with excellent customer service, left guests with a favorable impression of this hotel destination.
Beds
Travelers to the Hilton Garden Inn Hilton Head have shared diverse opinions about the beds at this hotel, with an emphasis on the positive aspects. Many guests have described the beds as comfortable, highlighting experiences of restful sleep thanks to the super comfortable and amazingly soft mattresses. Words like "very comfy" and "great" frequently surface, indicating a generally warm reception among visitors. Guests also appreciate the cleanliness of the beds, which adds to the overall comfort and satisfaction. The spacious rooms complement the generally favorable impression of the bedding, enhancing the stay for many. While a few guests found the beds uncomfortable, the predominant view portrays the Hilton Garden Inn as a reliable choice for a good night's sleep, underscored by the presence of additional amenities like in-room Keurig machines.
Cleanliness
The Hilton Garden Inn Hilton Head has received praise for its commendable cleanliness and attentive staff. Numerous reviews highlight the hotel's immaculate condition, with guests frequently noting that both the rooms and property are exceptionally well-maintained. The hotel is described as peaceful and comfortable, with cleanliness contributing significantly to the overall positive experience.
Guests appreciate the friendly and helpful nature of the staff, who enhance the welcoming atmosphere of the hotel. The attention to cleanliness is particularly evident in the public areas and rooms, aligning with the high standards many travelers expect from a reputable hotel brand. Although a few instances of maintenance issues and outdated facilities are occasionally mentioned, the general consensus affirms the hotel's focus on hygiene.
Additionally, the breakfast service stands out, receiving positive remarks from guests who find it to be an excellent way to start their day. While some areas need improvement, particularly in terms of bathroom sanitation and updates, the overwhelming sentiment is that the Hilton Garden Inn Hilton Head is a clean, well-kept, and reliable accommodation choice for visitors.
Staff
The Hilton Garden Inn Hilton Head is renowned for its exceptional and friendly service, with reviews consistently highlighting the staff's dedication and professionalism. Guests often describe the team as incredibly accommodating, knowledgeable, and eager to assist with any requests. From the front desk to the dining area, the warmth and courteous nature of the personnel are evident, and many visitors are quick to praise individuals like Tim and Greg for their remarkable assistance.
The staff's ability to go above and beyond is frequently mentioned, such as organizing restaurant reservations or addressing issues promptly. Whether guests are enjoying a delightful breakfast prepared by Miss Terry or benefiting from the useful local recommendations provided by the front desk team, the experience is marked by attentive and personable service.
Even amid challenges like the pandemic, the staff's unwavering commitment to guest satisfaction shines through, often described as pleasant and resourceful. The hotel's atmosphere is further enhanced by clean and well-maintained facilities, contributing to an overall positive experience. Hilton Garden Inn Hilton Head proves to be a welcoming haven, thanks largely to its exemplary staff who leave a lasting impression on visitors.
Pool
Hilton Garden Inn Hilton Head offers guests a charming outdoor pool area that has garnered praise for its warmth and relaxing atmosphere. It provides a lovely space for basking in the sunshine and enjoying the beautiful spring weather. Many guests appreciate the pool's appealing ambiance, making it a favored spot for relaxation during their stay. While some noted the pool as being smaller than anticipated, the overall experience there is largely positive. Guests often enjoy the opportunity to unwind at this serene spot, appreciating its contribution to the hotel’s inviting atmosphere.
Parking
Hilton Garden Inn Hilton Head offers a convenient and positive parking experience for guests, with many praising the accessibility and ease of parking on-site. The hotel features an underground parking garage that provides ample space and options, allowing guests to park effortlessly beneath the building. This covered setup is appreciated for keeping vehicles out of the hot summer sun and protecting them from inclement weather when loading and unloading. The accessibility of the parking garage to the hotel rooms is noted as a favorable aspect, enhancing the overall convenience. Guests find the parking arrangement to be a positive feature of their stay, with the bonus of free parking adding to the appeal. While a few have found parking to be limited at times, the overall sentiment portrays a smooth parking experience at a good location.
Family
Hilton Garden Inn Hilton Head appears to be a welcoming destination for families, offering an enjoyable stay for guests traveling with children. Families frequently describe their time at the hotel as satisfying, with spacious accommodations that comfortably fit larger groups. The room setups seem to be particularly well-suited for families, providing enough space and comfort for everyone. Visitors also highlight the affordable pricing, making it an attractive option for those looking to enjoy Hilton Head without breaking the bank. Positioned conveniently to nearby attractions like the beach and Tanger Outlets, the hotel facilitates memorable family outings. Overall, the hotel is praised for creating a positive experience that leaves families with delightful memories of their visit.
3 Star
Hilton Garden Inn Hilton Head offers an appealing mix of affordability and quality for those seeking a pleasant getaway. Despite its age, the hotel is remarkably well-maintained, contributing to a comfortable and enjoyable stay. Guests appreciate the great value it provides, finding that it meets expectations for a three-star hotel. Many express a willingness to return, indicating a generally satisfying experience that promises dependability and comfort, making it a recommended choice for future visits.
Yes, Hilton Garden Inn Hilton Head has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hilton Garden Inn Hilton Head.
Yes, Hilton Garden Inn Hilton Head welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Hilton Head.