Best Western Plus Hollywood/Aventura
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Summary of reviewsBest Western Plus Hollywood/Aventura stands out for its strategic location, nestled close to I-95, providing easy access to North Miami and nearby attractions like Hallandale Beach and Hollywood Beach. The hotel's proximity to restaurants, shopping centers, such as Aventura Mall and Sawgrass Mills Outlet and essential amenities adds to its convenience for both leisure and business travelers.
The breakfast service receives mixed feedback with many appreciating the friendly and attentive staff and a variety of delicious options. However, some guests noted the use of disposable cutlery and occasional lack of variety as areas for improvement. Nonetheless, the fulfilling nature of the breakfast generally satisfies guests.
Rooms at Best Western Plus Hollywood/Aventura present a blend of positives and negatives. Many guests find them clean, comfortable and spacious with modern amenities like mini-fridges and coffee makers enhancing their stay. However, recurring issues such as musty odors, humidity and cleanliness concerns detract from the experience. Despite these, elements of comfort and convenience are appreciated by many.
Cleanliness of the hotel receives varied reviews. While several guests laud the clean rooms and well-maintained environments, others highlight inconsistencies, pointing out issues such as mold, musty smells and insufficient housekeeping. Common areas like hallways and elevators also receive criticism for cleanliness.
The staff at the hotel is frequently praised for their friendliness, professionalism and exceptional customer service. Guests commend individuals like Diego, Maribel and Eduardo for their dedication, enhancing the overall guest experience despite occasional negative feedback regarding the night staff.
Free Wi-Fi is appreciated, but its reliability remains a concern for many guests. While some experience good connection speeds, others report unstable and intermittent access, particularly on higher floors, requiring improvement.
The fitness center garners positive feedback for its cleanliness and modern equipment, despite being small. It is rarely crowded, offering a peaceful workout environment, though guests suggested minor updates like installing a TV.
The pool area is highly praised for its well-maintained, spacious and cozy atmosphere. The clean environment and amenities like a waterfall add to its charm, though occasional minor issues like limited seating and temperature control are noted.
The hotel is family-friendly with amenities catering well to children, including a popular pool and a convenient breakfast area. Families appreciate the location's accessibility to local attractions and the accommodating staff, contributing to a pleasant stay.
Beds are generally described as comfortable with many guests noting their quality balance. However, occasional complaints about bed cleanliness, worn-out mattresses and bedbugs are mentioned, though these are less frequent.
As a three-star hotel, Best Western Plus Hollywood/Aventura offers satisfactory and commendable services, aligning with expectations for its rating. Clean facilities, despite being somewhat old, convenient location and budget-friendly value with free parking and breakfast make it a functional choice for short stays. Business travelers find it suitable with amenities like business centers and meeting rooms, although occasional issues with customer service unprofessionalism are reported.
In summary, Best Western Plus Hollywood/Aventura with its strategic location, friendly staff and functional amenities, offers a pleasant stay despite areas requiring improvement. It serves as a solid option for travelers prioritizing convenience, comfort and budget-friendly value.
Categories
The breakfast service receives mixed feedback with many appreciating the friendly and attentive staff and a variety of delicious options. However, some guests noted the use of disposable cutlery and occasional lack of variety as areas for improvement. Nonetheless, the fulfilling nature of the breakfast generally satisfies guests.
Rooms at Best Western Plus Hollywood/Aventura present a blend of positives and negatives. Many guests find them clean, comfortable and spacious with modern amenities like mini-fridges and coffee makers enhancing their stay. However, recurring issues such as musty odors, humidity and cleanliness concerns detract from the experience. Despite these, elements of comfort and convenience are appreciated by many.
Cleanliness of the hotel receives varied reviews. While several guests laud the clean rooms and well-maintained environments, others highlight inconsistencies, pointing out issues such as mold, musty smells and insufficient housekeeping. Common areas like hallways and elevators also receive criticism for cleanliness.
The staff at the hotel is frequently praised for their friendliness, professionalism and exceptional customer service. Guests commend individuals like Diego, Maribel and Eduardo for their dedication, enhancing the overall guest experience despite occasional negative feedback regarding the night staff.
Free Wi-Fi is appreciated, but its reliability remains a concern for many guests. While some experience good connection speeds, others report unstable and intermittent access, particularly on higher floors, requiring improvement.
The fitness center garners positive feedback for its cleanliness and modern equipment, despite being small. It is rarely crowded, offering a peaceful workout environment, though guests suggested minor updates like installing a TV.
The pool area is highly praised for its well-maintained, spacious and cozy atmosphere. The clean environment and amenities like a waterfall add to its charm, though occasional minor issues like limited seating and temperature control are noted.
The hotel is family-friendly with amenities catering well to children, including a popular pool and a convenient breakfast area. Families appreciate the location's accessibility to local attractions and the accommodating staff, contributing to a pleasant stay.
Beds are generally described as comfortable with many guests noting their quality balance. However, occasional complaints about bed cleanliness, worn-out mattresses and bedbugs are mentioned, though these are less frequent.
As a three-star hotel, Best Western Plus Hollywood/Aventura offers satisfactory and commendable services, aligning with expectations for its rating. Clean facilities, despite being somewhat old, convenient location and budget-friendly value with free parking and breakfast make it a functional choice for short stays. Business travelers find it suitable with amenities like business centers and meeting rooms, although occasional issues with customer service unprofessionalism are reported.
In summary, Best Western Plus Hollywood/Aventura with its strategic location, friendly staff and functional amenities, offers a pleasant stay despite areas requiring improvement. It serves as a solid option for travelers prioritizing convenience, comfort and budget-friendly value.
Hotel near Golf Courses
This hotel is situated near several golf courses and offers comfortable accommodations with convenient amenities. Its location is ideal for golfers looking to explore the Aventura area.
Business Hotel
This hotel offers essential business amenities. It provides a comfortable environment suitable for business travelers.
3-Star Hotel
This hotel offers comfortable rooms and a range of amenities. The hotel's location provides easy access to both Hollywood and Aventura attractions.
Hotel with Outdoor Pool
This hotel features an outdoor rooftop pool, offering a unique swimming experience with elevated views.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
Guest Reviews
Situated in a strategic and accessible area, the Best Western Plus Hollywood/Aventura is lauded for its excellent and convenient location. Nestled close to I-95, the hotel provides easy access to North Miami, making it an ideal base for exploring the area. Guests appreciate the proximity to popular beaches, such as Hallandale Beach and Hollywood Beach, which are just a short drive away.
The hotel's location is also prized for its accessibility to various restaurants, shopping centers and entertainment venues. Aventura Mall, Sawgrass Mills Outlet and a myriad of dining options are within a relatively short distance, offering plenty of activities for visitors. Additionally, the vicinity includes essential amenities such as grocery stores, making it convenient for longer stays.
Travelers find the central location perfect for both business and leisure, noting its ease of access to major highways, which facilitates travel to various parts of the city and beyond. Despite some concerns about the noise from the nearby highway, many guests find the location beneficial for its connectivity and consider it an excellent hub for their scheduled activities and road trips.
Overall, the combination of convenience, accessibility and proximity to key attractions makes the location of Best Western Plus Hollywood/Aventura a significant advantage for many guests.
The breakfast experience at the Best Western Plus Hollywood/Aventura receives mixed feedback. The overall impression leans towards positivity with many guests appreciating the friendly and attentive breakfast staff. Several reviews praise the breakfast for being excellent, very good or great, highlighting its variety and deliciousness. The breakfast buffet is noted for being well-stocked with a commendable array of options that include scrambled eggs, sausages, pancakes, fresh fruit, cereals and more.
However, there are also comments that point out some areas for improvement. A few guests found the breakfast to be average, basic and in some cases, poor with limited options. The use of disposable cutlery and plates drew criticisms for being unecological and the lack of variety on certain days was a recurring issue for some. The introduction of grab-and-go breakfast bags due to COVID-19 also received negative feedback for not meeting guests' expectations. Despite these criticisms, the breakfast still seems to satisfy the majority with its fulfilling and convenient offerings.
Conclusively, while there are aspects that could be improved, the breakfast service at this hotel generally meets American standards and fulfills the needs of most guests.
Best Western Plus Hollywood/Aventura offers a blend of positives and negatives when it comes to its rooms, which vary widely in their condition and upkeep. Some guests found their rooms to be clean, comfortable and spacious, appreciating features such as the comfortable beds and modern amenities like mini-fridges and coffee makers. The hotel's good location, near I-95 and features like the clean pool area and complimentary breakfast were also well-received.
However, numerous reviews highlighted significant issues that detracted from the overall experience. A recurring theme was the pervasive smell in the rooms, described variably as moldy, musty or damp. Many guests struggled with humidity within the rooms, which caused discomfort and even led to mold on ceilings and carpets. Cleanliness was another major concern with reports of dirty rooms upon arrival, cockroaches and poor housekeeping services that required multiple requests for basic cleaning.
The dated and worn state of the rooms and facilities also drew criticism. Broken fixtures, malfunctioning showers and general maintenance issues were frequently mentioned. Noise from the nearby highway and internal sounds from the elevators also disturbed the stay for some guests.
Overall, while there were elements of comfort and convenience, many aspects of the room environment at Best Western Plus Hollywood/Aventura need improvement to meet higher hospitality standards.
Many guests have described the beds at Best Western Plus Hollywood/Aventura as comfortable with phrases such as "comfortable beds," "super comfortable bed," and "beds were very comfortable" repeatedly mentioned. Some guests even highlighted the "soft but firm" quality of the beds, indicating just the right balance for a restful sleep. However, there were occasional negative comments, including issues with bed cleanliness, worn-out mattresses and the presence of bedbugs. Some guests noted that the beds were not the advertised size and a few found them too firm or lumpy. Despite a scattering of complaints, many reviews still praised the comfort of the beds, contributing to an overall favorable impression.
Best Western Plus Hollywood/Aventura offers an array of experiences when it comes to room cleanliness with many guests highlighting positive aspects. Numerous reviews praised the hotel for having clean rooms and a tidy environment with some mentioning exceptionally clean and organized spaces upon arrival. The hotel's bathrooms, in particular, were noted as updated and clean and the manager's dedication to cleanliness did not go unnoticed. Positive comments about clean towels, a comfortable bed and responsive daily cleaning service were also frequent.
However, reviews also pointed out significant inconsistencies in the hotel's cleanliness standards. Some guests experienced rooms that were only cleaned once during a multi-day stay and many complained about a lack of daily housekeeping. Issues such as mold, musty smells, sticky floors and dirty carpets were recurrent themes. There were unsettling reports of cockroaches, bedbugs and insufficient attention to room maintenance. Common areas like hallways and elevators were frequently described as smelling bad and being generally unclean.
Despite being a comfortable and quiet place to stay for many with good facilities and a nice pool area, the major takeaway from guest reviews is that Best Western Plus Hollywood/Aventura shows a stark contrast between well-maintained areas and spots desperately needing improvement. Guests appreciated the efforts made in certain areas but were understandably concerned about the lack of consistent room cleaning and maintenance practices.
Guest reviews for the Best Western Plus Hollywood/Aventura hotel frequently highlight the commendable demeanor and professionalism of the staff. Descriptions emphasize that the front desk team, including individuals like Diego and Maribel, are notably friendly and accommodating, ensuring a smooth and welcoming check-in process. Additionally, Eduardo from the kitchen receives repeated accolades for his courteous and helpful manner, as does Dolores for her attentiveness during breakfast service.
The hotel's general staff attitude is often characterized as friendly, attentive and helpful, making guests feel well-cared for throughout their stay. Several managers, including Juan and Mr. Caballero, are praised for their personable and proactive approaches, enhancing guests' overall experience. Even the night shift staff, who sometimes bear the brunt of criticism, are still described as friendly by many reviewers.
On occasion, some negative feedback includes mentions of the night staff being less pleasant and other isolated incidents of unsatisfactory service. However, these are vastly outnumbered by positive comments affirming the staff’s commitment to excellent service. The hotel's security personnel also receive commendation for their professionalism and courteous demeanor.
In essence, the Best Western Plus Hollywood/Aventura's staff are repeatedly lauded for their friendliness, helpfulness and exceptional customer service, significantly contributing to an enjoyable guest experience.
Guests of the Best Western Plus Hollywood/Aventura have shared mixed feelings about the hotel's Wi-Fi. On a positive note, reviewers appreciated the availability of free Wi-Fi, which contributed to the overall convenience of their stay. In some instances, guests experienced a good connection and a fast internet speed, adding value to their experience.
However, a significant number of reviews highlight issues with the hotel’s internet. Many guests reported unstable connections with the Wi-Fi cutting off periodically and failing to reach certain rooms effectively, especially those on higher floors. Some experienced continual interruptions over several days and others found the service entirely unusable at times. Despite being free, the inconsistent nature of the Wi-Fi connection remained a common point of frustration for many visitors.
Overall, while the provision of free Wi-Fi is a notable perk, the reliability and reach of the hotel's internet service appear to need improvement to meet guests’ expectations fully.
The fitness center at Best Western Plus Hollywood/Aventura receives generally positive feedback from guests, who appreciate its cleanliness and well-equipped nature. Visitors describe the gym as modern and updated, despite some noting that it is small. The range of equipment available is deemed good, although a few guests mention that the gym could benefit from further updates, such as a TV. The gym is also noted for its nice air conditioning. While some minor issues, like a broken door lock, have been mentioned, guests generally find the facilities to be in great condition. The fitness center seems to be rarely crowded, which can be a plus for those seeking a quieter workout session. Overall, the gym and fitness center provide satisfactory amenities for health-conscious travelers.
The Best Western Plus Hollywood/Aventura features a highly praised pool area, frequently described as charming, beautiful and very well-maintained. Guests enjoy a clean and pleasant swimming environment, despite occasional comments about the pool being a bit dirty. The pool is spacious, cozy and often not crowded, providing a relaxed atmosphere for visitors. Many guests have highlighted the pool's warmth and cleanliness and appreciated its large size and appealing amenities like a waterfall.
However, there are occasional concerns about the pool area, including limited poolside seating, occasional noise and reports of closure for maintenance. Some reviews mentioned the water being too cold or too warm at times. Despite these minor issues, the overall sentiment towards the pool is very positive, making it a key highlight of the hotel stay.
Best Western Plus Hollywood/Aventura in Florida offers a family-friendly atmosphere that caters well to those traveling with children. The hotel is often described as being kid-friendly with a pool that is popular among families. The breakfast area is family-friendly and families particularly appreciate the meal vouchers that include options for kids.
The hotel’s location near I-75 makes it convenient for family treks to local attractions, including trips to Dolphins and Titans games. This location is not only ideal for family getaways but also comes recommended for those needing to escape natural disasters, as was evidenced by a family seeking refuge during Hurricane Ian.
While some have reported less-than-ideal experiences, many highlighted the friendly and accommodating staff, adding to the overall pleasant family stay. The spacious family rooms and general ambiance contribute to a happy and welcoming environment for children and their parents. Families looking for a nice spot close to the beach, about ten minutes away, will find it well-situated for their needs. Overall, it's a suitable choice for those seeking a good family hotel experience.
The Best Western Plus Hollywood/Aventura offers a satisfactory experience that aligns well with its three-star rating. Guests can expect extremely clean facilities, though some have mentioned that the hotel is a bit old and could use some updates. While the location is convenient, it can also be somewhat noisy. Despite this, it presents solid value for money, especially given the inclusion of free parking and breakfast, which is a notable advantage in Miami's high-price environment.
The hotel serves as a functional option for short stays or a few days, providing classic three-star amenities that meet expectations. Reviews suggest that the property's value for money and general service quality are commendable for a three-star designation. Overall, it is deemed acceptable, decent and sufficient for guests' needs, making it a good choice for those prioritizing budget and basic comfort.
Best Western Plus Hollywood/Aventura offers a variety of amenities favorable for business travelers. Many guests found it suitable for business travel with essential services such as business centers, meeting rooms and excellent conference facilities. The in-room desk and chair provide practical workspaces, complemented by good internet access for seamless remote work.
Customer service and staff responses received positive remarks, contributing to the overall comfortable stay for professionals in town for work reasons. However, a few reviews noted issues with customer service unprofessionalism, indicating occasional lapses in service quality.
Overall, the hotel stands out as a good option for business trips, catering well to the needs of business travelers with reasonable prices for its provided services. While it is ideal for business and utilitarian purposes, it may not be the best fit for tourists seeking a leisure-focused experience.
Best Western Plus Hollywood/Aventura offers several features suitable for guests with disabilities. Many found the hotel to have good accessibility, including handicap-accessible rooms and easy access for disabled individuals. The hotel's gym, swimming pool and hot tub are also accessible, providing additional amenities for guests with specific needs. Furthermore, the presence of a wheelchair-accessible apartment ensures comfort and ease of movement for those using wheelchairs. However, the hotel's elevators were frequently mentioned as needing immediate modernization and repair, which might affect the overall convenience for guests relying on this mode of transport within the hotel. Despite this, the location of the hotel close to local shops and near the elevators added to the convenience for guests with disabilities. Additionally, the 24-hour check-in service was noted as a beneficial feature.
The Best Western Plus Hollywood/Aventura boasts a nice outdoor pool that guests have positively remarked on for its cleanliness and well-maintained water quality. The pool is heated, allowing for comfortable swimming regardless of the weather. A waterfall feature by the pool adds a pleasant aesthetic. However, guests have reported issues with mosquitoes, which, at times, were quite bothersome. While attempts at appropriate treatment have been noted, the presence of mosquitoes remains a significant drawback for the pool area.
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Location
The hotel's location is also prized for its accessibility to various restaurants, shopping centers and entertainment venues. Aventura Mall, Sawgrass Mills Outlet and a myriad of dining options are within a relatively short distance, offering plenty of activities for visitors. Additionally, the vicinity includes essential amenities such as grocery stores, making it convenient for longer stays.
Travelers find the central location perfect for both business and leisure, noting its ease of access to major highways, which facilitates travel to various parts of the city and beyond. Despite some concerns about the noise from the nearby highway, many guests find the location beneficial for its connectivity and consider it an excellent hub for their scheduled activities and road trips.
Overall, the combination of convenience, accessibility and proximity to key attractions makes the location of Best Western Plus Hollywood/Aventura a significant advantage for many guests.
Breakfast
However, there are also comments that point out some areas for improvement. A few guests found the breakfast to be average, basic and in some cases, poor with limited options. The use of disposable cutlery and plates drew criticisms for being unecological and the lack of variety on certain days was a recurring issue for some. The introduction of grab-and-go breakfast bags due to COVID-19 also received negative feedback for not meeting guests' expectations. Despite these criticisms, the breakfast still seems to satisfy the majority with its fulfilling and convenient offerings.
Conclusively, while there are aspects that could be improved, the breakfast service at this hotel generally meets American standards and fulfills the needs of most guests.
Rooms
However, numerous reviews highlighted significant issues that detracted from the overall experience. A recurring theme was the pervasive smell in the rooms, described variably as moldy, musty or damp. Many guests struggled with humidity within the rooms, which caused discomfort and even led to mold on ceilings and carpets. Cleanliness was another major concern with reports of dirty rooms upon arrival, cockroaches and poor housekeeping services that required multiple requests for basic cleaning.
The dated and worn state of the rooms and facilities also drew criticism. Broken fixtures, malfunctioning showers and general maintenance issues were frequently mentioned. Noise from the nearby highway and internal sounds from the elevators also disturbed the stay for some guests.
Overall, while there were elements of comfort and convenience, many aspects of the room environment at Best Western Plus Hollywood/Aventura need improvement to meet higher hospitality standards.
Beds
Cleanliness
However, reviews also pointed out significant inconsistencies in the hotel's cleanliness standards. Some guests experienced rooms that were only cleaned once during a multi-day stay and many complained about a lack of daily housekeeping. Issues such as mold, musty smells, sticky floors and dirty carpets were recurrent themes. There were unsettling reports of cockroaches, bedbugs and insufficient attention to room maintenance. Common areas like hallways and elevators were frequently described as smelling bad and being generally unclean.
Despite being a comfortable and quiet place to stay for many with good facilities and a nice pool area, the major takeaway from guest reviews is that Best Western Plus Hollywood/Aventura shows a stark contrast between well-maintained areas and spots desperately needing improvement. Guests appreciated the efforts made in certain areas but were understandably concerned about the lack of consistent room cleaning and maintenance practices.
Staff
The hotel's general staff attitude is often characterized as friendly, attentive and helpful, making guests feel well-cared for throughout their stay. Several managers, including Juan and Mr. Caballero, are praised for their personable and proactive approaches, enhancing guests' overall experience. Even the night shift staff, who sometimes bear the brunt of criticism, are still described as friendly by many reviewers.
On occasion, some negative feedback includes mentions of the night staff being less pleasant and other isolated incidents of unsatisfactory service. However, these are vastly outnumbered by positive comments affirming the staff’s commitment to excellent service. The hotel's security personnel also receive commendation for their professionalism and courteous demeanor.
In essence, the Best Western Plus Hollywood/Aventura's staff are repeatedly lauded for their friendliness, helpfulness and exceptional customer service, significantly contributing to an enjoyable guest experience.
Wi-Fi
However, a significant number of reviews highlight issues with the hotel’s internet. Many guests reported unstable connections with the Wi-Fi cutting off periodically and failing to reach certain rooms effectively, especially those on higher floors. Some experienced continual interruptions over several days and others found the service entirely unusable at times. Despite being free, the inconsistent nature of the Wi-Fi connection remained a common point of frustration for many visitors.
Overall, while the provision of free Wi-Fi is a notable perk, the reliability and reach of the hotel's internet service appear to need improvement to meet guests’ expectations fully.
Gym
Pool
However, there are occasional concerns about the pool area, including limited poolside seating, occasional noise and reports of closure for maintenance. Some reviews mentioned the water being too cold or too warm at times. Despite these minor issues, the overall sentiment towards the pool is very positive, making it a key highlight of the hotel stay.
Family
The hotel’s location near I-75 makes it convenient for family treks to local attractions, including trips to Dolphins and Titans games. This location is not only ideal for family getaways but also comes recommended for those needing to escape natural disasters, as was evidenced by a family seeking refuge during Hurricane Ian.
While some have reported less-than-ideal experiences, many highlighted the friendly and accommodating staff, adding to the overall pleasant family stay. The spacious family rooms and general ambiance contribute to a happy and welcoming environment for children and their parents. Families looking for a nice spot close to the beach, about ten minutes away, will find it well-situated for their needs. Overall, it's a suitable choice for those seeking a good family hotel experience.
3 Star
The hotel serves as a functional option for short stays or a few days, providing classic three-star amenities that meet expectations. Reviews suggest that the property's value for money and general service quality are commendable for a three-star designation. Overall, it is deemed acceptable, decent and sufficient for guests' needs, making it a good choice for those prioritizing budget and basic comfort.
Business
Customer service and staff responses received positive remarks, contributing to the overall comfortable stay for professionals in town for work reasons. However, a few reviews noted issues with customer service unprofessionalism, indicating occasional lapses in service quality.
Overall, the hotel stands out as a good option for business trips, catering well to the needs of business travelers with reasonable prices for its provided services. While it is ideal for business and utilitarian purposes, it may not be the best fit for tourists seeking a leisure-focused experience.
Accessible
Outdoor Pool
Yes, Best Western Plus Hollywood/Aventura has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Plus Hollywood/Aventura.
No, Best Western Plus Hollywood/Aventura doesn't allow dogs.
No, parking facilities aren't available at Best Western Plus Hollywood/Aventura.
Yes, Best Western Plus Hollywood/Aventura has a gym.
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