Västerbacken Hotell & Konferens
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Summary of reviewsVästerbacken Hotell & Konferens receives praise for its convenient location near the Vasa-Umeå ferry terminal, making it an ideal choice for ferry travelers. The serene environment, complemented by nearby walking trails, enhances the experience, especially for those traveling with pets. Guests appreciate the ample parking facilities, including electric charging stations and engine-heated spaces, which add to the overall convenience.
The breakfast at the hotel meets expectations with a diverse range of options, including early morning service and dietary accommodations. The inclusion of complimentary evening snacks and the home-like availability of free tea and coffee are welcomed additions. Although some find the breakfast simple, it is generally adequate, provided in a calm dining atmosphere.
Dining at the hotel is enhanced by the availability of evening snacks, adding convenience for late arrivals. The self-service concept and practical facilities, such as a guest refrigerator, cater to a variety of guest needs.
Rooms are characterized by their warmth and comfort, with pleasant views of the river and bridge. Despite a vintage decor and occasional maintenance issues, guests find the accommodations sufficient for short stays. Cleanliness is mixed, with some areas well-maintained and others requiring attention, yet overall the atmosphere remains comfortable.
The hotel staff stands out for their friendly and helpful nature, contributing significantly to the guest experience. Communications are seamless, and staff efforts to ensure satisfaction are notable, despite their limited visibility outside morning hours.
Family-friendly amenities include spacious facilities and play areas for children, making the hotel a good choice for group stays. The beds are generally comfortable, supporting a restful night's sleep, though some guests note minor issues with bedding firmness or wear.
Västerbacken Hotell & Konferens offers a pleasant, cost-effective lodging experience well-suited for travelers seeking convenience and comfort on the ferry route, particularly for those who appreciate a peaceful ambiance and a DIY approach.
Categories
The breakfast at the hotel meets expectations with a diverse range of options, including early morning service and dietary accommodations. The inclusion of complimentary evening snacks and the home-like availability of free tea and coffee are welcomed additions. Although some find the breakfast simple, it is generally adequate, provided in a calm dining atmosphere.
Dining at the hotel is enhanced by the availability of evening snacks, adding convenience for late arrivals. The self-service concept and practical facilities, such as a guest refrigerator, cater to a variety of guest needs.
Rooms are characterized by their warmth and comfort, with pleasant views of the river and bridge. Despite a vintage decor and occasional maintenance issues, guests find the accommodations sufficient for short stays. Cleanliness is mixed, with some areas well-maintained and others requiring attention, yet overall the atmosphere remains comfortable.
The hotel staff stands out for their friendly and helpful nature, contributing significantly to the guest experience. Communications are seamless, and staff efforts to ensure satisfaction are notable, despite their limited visibility outside morning hours.
Family-friendly amenities include spacious facilities and play areas for children, making the hotel a good choice for group stays. The beds are generally comfortable, supporting a restful night's sleep, though some guests note minor issues with bedding firmness or wear.
Västerbacken Hotell & Konferens offers a pleasant, cost-effective lodging experience well-suited for travelers seeking convenience and comfort on the ferry route, particularly for those who appreciate a peaceful ambiance and a DIY approach.
Hotel with Parking
This hotel features free and spacious parking, including free self-parking. An electric vehicle charging station is also provided for guest use.
EV charging stations
Hotel with EV Charging Stations
Västerbacken Hotell & Konferens has electric car charging available. There are reported to be 2 EV charging stations at this location.
Hotel with Play Area For Dogs
Similar to Hotel Hehrne, the conference facilities suggest outdoor spaces that can be used for dog activities, while offering hotel amenities for owners.
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Dog Play Area
Do you accept dogs in all rooms?
No, some rooms only:
No, some rooms only:
Is there an extra charge?
Yes, kr 150 per booking
Yes, kr 150 per booking
Should the dog owner notify you before checking in?
Yes, During the booking process
Show more...Yes, During the booking process
Romantic Hotel
Accessible Hotel
Guest Reviews
Nestled near the ferry terminal, Västerbacken Hotell & Konferens offers a strategically convenient stop for travelers navigating the Vasa-Umeå route. Its proximity to the harbor makes it an ideal choice for those arriving from the late-night ferry or preparing for an early departure. The peaceful, quiet environment adds to its appeal, providing tranquility amid an industrial backdrop, which some find less than picturesque. However, the nearby walking trails and dog-friendly areas enhance the atmosphere for those traveling with pets. While accessibility without a car might be a challenge, those driving will appreciate the easy approach from Holmsund and the short five-minute drive to Umeå harbor. The hotel's location is well-suited for ferry-centric travel, offering restful surroundings and convenient connectivity.
The breakfast experience at Västerbacken Hotell & Konferens generally meets guests' expectations, offering a comprehensive and diverse array of options from early morning hours. Many visitors appreciate the availability of breakfast starting at 5:30 AM, a convenience for early risers. A notable highlight is the inclusive service that provides not only breakfast but also evening snacks, enhancing guests' overall stay without extra charge.
Guests have lauded the breakfast as very good, with some describing it as excellent or fantastic. The ample choices ensure a satisfying meal that caters to various dietary needs, including lactose-free options, warm bread, and oatmeal. This self-service concept extends around the clock, allowing for flexibility in mealtime, a feature appreciated for its convenience.
While generally welcomed, some guests found the breakfast simple yet filling, with a few noting minor issues such as the method of serving bread. Despite differing opinions on the level of care in preparation, the breakfast remains a suitable start to the day, served in a large dining hall conducive to a peaceful environment.
Overall, Västerbacken Hotell & Konferens provides a good, hearty breakfast offering that aligns with the needs of its guests, complemented by courteous service and a tidy setting, although there's room for improvement in some aspects.
Västerbacken Hotell & Konferens offers a welcoming dining experience that impresses guests with its thoughtful touches. The availability of complimentary evening snacks, which often include delightful options such as sandwiches, breads, spreads, yogurt, and coffee, has been a pleasant surprise for many. This accommodating approach allows guests to enjoy a meal even upon late arrival, adding a layer of convenience and warmth to their stay. The self-service concept for both dinner and breakfast offers flexibility, catering to a variety of schedules and preferences. Additionally, the opportunity to access free tea and coffee at any time enhances the feeling of home-like hospitality. The hotel also provides facilities like a refrigerator for guests to prepare their own meals, further contributing to a comfortable and guest-centered experience. The combination of practical amenities and unexpected culinary perks makes dining at Västerbacken Hotell & Konferens a memorable part of the visit.
Västerbacken Hotell & Konferens offers a range of rooms noted for their warmth and comfort, with many guests appreciating the large, clean spaces and good standard. The quiet, pleasant atmosphere and views, especially of the river Umeälven and the bridge, add to the charm of staying here. Guests frequently mention the comfortable beds and find the simple, affordable accommodation to provide everything necessary for a short stay. Neat rooms with quiet locations offer a restful experience.
However, there are some drawbacks. The decor reflects an old-fashioned style, with furnishings from the 1970s. While the spacious bathrooms are a positive aspect, they often require urgent maintenance and modernization. Rooms can be quite small and, in some cases, a bit worn, with elements of poor upkeep. The lack of air conditioning results in some rooms being uncomfortably hot, and the absence of staff means guests need to be comfortable with a DIY approach.
Overall, Västerbacken Hotell & Konferens suits those looking for basic, cost-effective lodging with charming views, provided they don't mind its vintage feel and occasional maintenance issues.
Västerbacken Hotell & Konferens offers guests a generally pleasant sleep experience. The beds are consistently described as comfortable, providing a good night's rest. Guests appreciate the clean sheets and neat bedding, which contribute to the overall sense of comfort. While some reviews mention that the beds can be a bit hard, they mostly remain comfortable for sleep, offering support and stability. There have been a few comments about the beds being worn out or narrow, but these do not overshadow the predominant satisfaction with bed quality. The bedding, including towels, is well-maintained and contributes positively to the stay. Despite a few remarks on thin duvets, the clean and spacious accommodation makes up for minor shortcomings. Overall, Västerbacken Hotell & Konferens offers reliable comfort with its beds and bedding, ensuring a restful stay.
Västerbacken Hotell & Konferens presents a mixed picture when it comes to cleanliness, with several guests praising certain aspects while noting areas for improvement. A number of guests found their rooms to be clean, tidy, and spacious, appreciating the practical layout and well-maintained environment, which lent a sense of comfort during their stay. The shared facilities, such as toilets and showers, were also frequently described as clean.
However, some reviews highlighted concerns over the general upkeep of the hotel's facilities, with mentions of dust bunnies and unclean bathrooms. The common areas seemed to lack regular cleaning, as they were noted to be very dirty with an unpleasant smell. Certain guests faced issues with cleanliness under beds and found that the hotel showed signs of wear. Despite these concerns, the location is convenient, though the venue itself is older and situated in an industrial area. These contrasts suggest a varied experience in terms of cleanliness at Västerbacken Hotell & Konferens.
Västerbacken Hotell & Konferens garners praise for its friendly and helpful staff, who consistently create a welcoming atmosphere for guests. Guests frequently highlight the attentive and accommodating nature of the team, particularly during breakfast service. The pre-stay communication is noted to be seamless, contributing to a smooth experience even before arrival. Despite some observations that staff may not always be visibly present, especially outside of morning hours, the service provided is regarded as impeccable with a clear focus on being service-oriented. Instances of staff going above and beyond to ensure guest satisfaction are common, with prompt and professional handling of issues when they arise. The friendly and polite demeanor of the staff leaves a lasting impression, reinforcing the pleasant atmosphere of the hotel.
Västerbacken Hotell & Konferens offers excellent parking amenities for its guests, contributing to the overall convenience and satisfaction of the stay. Visitors frequently commend the availability of ample parking spaces that are easy to access, ensuring a hassle-free experience. Notably, the hotel provides parking facilities at no additional cost, enhancing value for guests. For those traveling in electric cars, the presence of charging stations further adds to the convenience. Additionally, parking spaces equipped with engine heaters are available, catering to cold weather circumstances. This range of thoughtful parking features complements the hotel's pleasant location and contributes positively to the guest experience.
Located in a charming setting, Västerbacken Hotell & Konferens presents itself as an accommodating retreat for families. The hotel is tailored to provide a pleasant experience for both children and adults, featuring spacious family facilities and thoughtfully designed play areas. Young guests can enjoy a play kitchen and various games in designated lounges, while older children and adults can find entertainment in the playroom. Rooms are spacious and well-suited for group stays, whether families or friends. However, there are minor drawbacks, such as limited bathroom ventilation and a unique space-saving design that may pose issues. Despite these, the overall ambiance is inviting for families looking for convenience and comfort during their stay.
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Location
Breakfast
Guests have lauded the breakfast as very good, with some describing it as excellent or fantastic. The ample choices ensure a satisfying meal that caters to various dietary needs, including lactose-free options, warm bread, and oatmeal. This self-service concept extends around the clock, allowing for flexibility in mealtime, a feature appreciated for its convenience.
While generally welcomed, some guests found the breakfast simple yet filling, with a few noting minor issues such as the method of serving bread. Despite differing opinions on the level of care in preparation, the breakfast remains a suitable start to the day, served in a large dining hall conducive to a peaceful environment.
Overall, Västerbacken Hotell & Konferens provides a good, hearty breakfast offering that aligns with the needs of its guests, complemented by courteous service and a tidy setting, although there's room for improvement in some aspects.
Dinner
Rooms
However, there are some drawbacks. The decor reflects an old-fashioned style, with furnishings from the 1970s. While the spacious bathrooms are a positive aspect, they often require urgent maintenance and modernization. Rooms can be quite small and, in some cases, a bit worn, with elements of poor upkeep. The lack of air conditioning results in some rooms being uncomfortably hot, and the absence of staff means guests need to be comfortable with a DIY approach.
Overall, Västerbacken Hotell & Konferens suits those looking for basic, cost-effective lodging with charming views, provided they don't mind its vintage feel and occasional maintenance issues.
Beds
Cleanliness
However, some reviews highlighted concerns over the general upkeep of the hotel's facilities, with mentions of dust bunnies and unclean bathrooms. The common areas seemed to lack regular cleaning, as they were noted to be very dirty with an unpleasant smell. Certain guests faced issues with cleanliness under beds and found that the hotel showed signs of wear. Despite these concerns, the location is convenient, though the venue itself is older and situated in an industrial area. These contrasts suggest a varied experience in terms of cleanliness at Västerbacken Hotell & Konferens.
Staff
Parking
Family
No, Västerbacken Hotell & Konferens doesn't have any pool.
No, a spa isn't available at Västerbacken Hotell & Konferens.
Yes, Västerbacken Hotell & Konferens welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Västerbacken Hotell & Konferens.
No, Västerbacken Hotell & Konferens doesn't have a gym.
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