Overall, guests highly recommend the Homewood Suites by Hilton Myrtle Beach Oceanfront for its exceptional facilities and services, superb staff and great location. The hotel is described as fun, clean and amazing with many guests stating they would definitely stay again and highly recommend the property. While some guests have mentioned the paid parking as a downside, it is still considered a very good hotel for a fun family stay, even if it's just for one night.
Cabana Shores Hotel enjoys a glowing reputation, particularly praised for its prime location and serene surroundings. Situated right across the street from a quiet, often uncrowded beach, the hotel offers guests stunning ocean views and a peaceful atmosphere, providing a welcome escape from Myrtle Beach's busy main strip. Many guests appreciate the tranquil residential neighborhood, while still finding it convenient to access nearby restaurants, shopping and attractions.
The hotel rooms are frequently highlighted for their cleanliness and comfort. Guests commend the spacious, cozy accommodations, recently updated with modern furnishings and amenities like kitchenettes, comfortable beds and cable TV. Housekeeping generally maintains high standards, contributing to positive guest experiences, although minor maintenance issues like slow-draining sinks are occasionally mentioned.
Staff at Cabana Shores Hotel consistently receive high praise. Guests describe them as friendly, accommodating and attentive, often going above and beyond to ensure a pleasant stay. Names like Alex, Leah and Javel are frequently lauded for their excellent service. The staff's welcoming nature significantly enhances the overall guest experience.
The dining experiences at the hotel receive mixed reviews. While the bar is praised for its well-made drinks and friendly service, the restaurant's food quality varies, especially off-season. Guests do appreciate the convenience of the hotel’s location for accessing nearby eateries, despite some dissatisfaction with the on-site dining options.
Cleanliness throughout the hotel is generally well-regarded. The rooms, pool area and public spaces are mostly described as clean and well-maintained with regular mention of fresh towels and tidy corridors. However, some guests have noted areas for improvement, such as the elevator and occasional issues with room upkeep.
The hotel’s amenities, including free WiFi, are well-received by many guests for their reliability, though some encountered slow or unavailable connections. The pool receives positive feedback for its cleanliness and maintenance, although its size and the limited availability of pool chairs and umbrellas are noted drawbacks.
Parking at the hotel is seen as ample and convenient with plenty of free, secure spaces available. However, some guests mention tight spaces and the need for more handicap parking and another elevator as areas for improvement.
Lastly, the beach across from the hotel is a standout feature, often highlighted for its cleanliness, peacefulness and accessibility. Guests cherish the ease of access and the semi-private feel, allowing for a relaxing beachside experience.
Overall, Cabana Shores Hotel is highly regarded for its excellent location, comfortable accommodations, friendly staff and serene beach environment, making it a favorable choice for a relaxing beach vacation.
Positive reviews of Marriott Myrtle Beach Resort & Spa at Grande Dunes highlight the exceptional service provided by the outstanding staff, particularly the manager. The hotel is described as a jewel of Myrtle Beach with a beautiful spa-like atmosphere and fantastic amenities. Families appreciate the excellent service and great location, while beach lovers find paradise on the Grand Strand. Guests are already planning their return trips due to the clean and friendly atmosphere and overall wonderful experience. This resort is a five-star gem and perfect for a quick getaway or a perfect weekend.
Ideal for families, couples and business travelers alike, Kingston Plantation Condos is set right in front of a long stretch of sandy beach, offering private accommodation, luxurious amenities and a wide variety of facilities for all its guests.
Summary of reviews
Kingston Plantation Condos in Myrtle Beach is lauded as a premier destination, particularly for its exceptional location. The property offers close and convenient access to the beach, beautiful views and proximity to various shopping centers, restaurants and main attractions. Its strategic location, coupled with scenic ocean and lake views, ensures an enjoyable stay whether for relaxation or entertainment.
Guests notably appreciate the cleanliness, spacious rooms and exceptional service. The property boasts various amenities such as pools, a waterpark and screened-in porches, adding to the overall enjoyment. Families and couples find Kingston Plantation Condos suitable for both business and leisure, benefiting from the peaceful, private and scenic surroundings.
Breakfast receives high marks for offering a delightful start to the day with many praising the tasty buffet and omelette options. Complimentary breakfast is a bonus for families, though occasional issues like overcrowding and long lines were mentioned.
The rooms receive mixed reviews. Many guests find them spacious and comfortable with full kitchens and beautiful views enhancing the experience. However, some rooms are described as dated with cleanliness issues and maintenance inconsistencies marring the experience for a few guests.
Cleanliness is another area with varied reviews. While some guests commend the clean and comfortable rooms and trustworthy housekeeping, others report significant lapses in sanitation and upkeep, indicating a need for improved consistency in this area.
The staff generally receive positive feedback for their helpfulness and professionalism. Specific mentions of outstanding service from individuals at the front desk and the security team are common. Nonetheless, some guests experience inconsistent service with a few encounters of rudeness and inattentiveness.
The Wi-Fi at Kingston Plantation Condos presents challenges with many guests finding it unreliable or non-functional, which hampers an otherwise seamless stay.
The pool areas and beach access are highlights with multiple clean and well-maintained pools, a waterpark and children’s entertainment areas receiving praise. The beachfront location is frequently commended for its beauty and cleanliness, providing a less crowded and tranquil environment.
Kingston Plantation Condos is deemed highly family-friendly, offering a variety of activities and spacious accommodations that cater well to large families. The property is described as peaceful, clean and safe, making it ideal for a family vacation.
The beds receive mixed feedback. While some find them comfortable, others encounter issues with hard, lumpy mattresses and outdated bedding, indicating a need for updates.
As a three-star hotel, Kingston Plantation Condos generally meets expectations with standard facilities and services appropriate for its rating, despite some areas needing improvement. It remains a solid, reliable choice for a three-star stay, particularly for families and beach enthusiasts.
Royale Palms Condominiums earns high marks for its excellent location, situated right on the beach and within walking distance of various dining and entertainment options. Guests appreciated the property's quiet and upscale surroundings, beautiful views and convenient shuttle service. The inclusion of well-equipped kitchens in the rooms was particularly noted as advantageous for families, positioning the property as a hidden gem in Myrtle Beach.
The breakfast offerings were generally well-received with guests praising the quality and variety of the buffet. However, some noted the lack of complimentary breakfast as an area for potential improvement.
The rooms at Royale Palms Condominiums were praised for their spaciousness, making them ideal for families. Many guests found the accommodations clean and well-decorated, enjoying the ocean views and useful amenities. Despite this, some reported issues with outdated furnishings, uncomfortable beds and inconsistent room maintenance.
Cleanliness across the property received mixed reviews. While many guests lauded the overall cleanliness and well-kept conditions of the rooms and grounds, others noted sporadic issues such as dirty hallways and poorly maintained areas.
The staff at Royale Palms Condominiums consistently received high praise for their friendliness and professionalism, contributing to a welcoming atmosphere. Exceptional service from front desk staff and specific individuals like Daquan, George and Robert were frequently highlighted.
The pool facilities gained favorable feedback, especially from families with children. Guests enjoyed the clean and relaxing pool areas and easy beach access. However, there were some complaints about overcrowded indoor pools and lack of heated options.
The beachfront location stood out as a significant highlight, offering clean and beautiful beach areas, private access and enjoyable sunrise views from rooms or balconies. Many guests appreciated the convenience of being close to both the beach and additional amenities.
Parking facilities garnered mixed reactions. While some enjoyed the convenience of the parking garage, others criticized the additional costs and the perceived hidden fees. Issues such as poor lighting and inadequate drop-off space were also mentioned.
For families, Royale Palms Condominiums delivered an excellent experience with spacious rooms, multiple swimming pools and nearby attractions like a water park. The property is often characterized as a great family vacation spot with many guests planning return visits.
The bed quality at Royale Palms Condominiums received varied feedback. While some guests found the beds comfortable, many others reported issues with hard mattresses, insufficient pillows and overall discomfort, suggesting a need for updates and improvements in this area.
Overall, despite some areas needing attention, Royale Palms Condominiums offers a largely positive experience with its prime location, friendly staff and family-friendly amenities, making it a popular choice for visitors to Myrtle Beach.
The DoubleTree Resort by Hilton Myrtle Beach Oceanfront is a fantastic vacation spot that is pet-friendly and offers great amenities. Guests appreciated the hotel's policies towards pets and the fact that there was a dog park on the property. The beach access, restaurant and pool access were also great amenities that made the stay even more enjoyable. The hotel rooms were peaceful and quiet, providing a perfect escape from city life. Although there were some isolated instances of barking noise from neighbor dogs, overall, guests had a great experience relaxing with their pets at this resort. The hotel front desk was accommodating when guests requested late check-out. Pet lovers found the property nice and pet-friendly.
This luxury resort on Myrtle Beach features comfortable and modern rooms and suites, as well as accessible rooms and pet-friendly rooms, in order to accommodate every type of guest. Guests have immediate access to the beach, while they can also enjoy the outdoor pools and lazy rivers, the fitness center, as well as organize business meetings and events at the hotel's designated rooms.
Summary of reviews
The Hampton Inn & Suites Myrtle Beach Oceanfront is highly recommended for families with small children. Reviewers highlight the many pools and accommodating accommodations for families with special needs. The 2-bedroom suites are perfect for families of 5 and the ocean views are a definite plus. While some reviewers mentioned feeling the hotel was unsafe for young children, the majority found it to be an amazing place to stay. Although some reviewers noted that tables were not always cleaned promptly, families enjoyed the pools, hot tub and beach. Overall, the Hampton Inn & Suites Myrtle Beach Oceanfront is a perfect destination for a peaceful and fun vacation with the whole family.
Hilton Grand Vacations Club Anderson Ocean Myrtle Beach earns high praise from guests, particularly for its prime beachfront location, spacious and clean rooms, and exceptional staff service. Located directly on the water's edge, the property provides stunning ocean views and immediate beach access, enhancing the travel experience for those keen to explore Myrtle Beach's natural beauty and attractions. Guests appreciate the well-maintained rooms, known for their cleanliness, comfort, and thoughtful design, offering a homely and inviting atmosphere.
The hotel excels in providing a clean and secure environment, with many visitors admiring the modern updates and furnishings that contribute to a refreshing stay. The attentive and friendly staff further elevate the guest experience, ensuring a welcoming atmosphere through efficient services, notably in valet and concierge areas. The pool area, with its heated and spacious facilities, presents a pleasant retreat, although continual shade is noted by some sunbathers.
Convenient parking options, including complimentary valet services for handicap guests, help offset any potential challenges posed by the garage's location across the street. The hotel's beds receive commendation for their comfort, enhancing the restful experience, despite occasional remarks regarding firmness or noise.
Overall, Hilton Grand Vacations Club Anderson Ocean Myrtle Beach stands out as a favored choice for visitors seeking a comfortable, convenient, and scenic beachfront getaway, backed by excellent amenities and a dedicated staff.
The Ocean Club Resort Myrtle Beach a Ramada by Wyndham is an affordable and pleasant beachfront property that offers clean rooms. Some guests mentioned that the property could use some updates and some of the rooms may look shabby. However, it is a good option for those who are looking for a simple beachfront hotel. Key cards can be hit or miss, but overall it is a budget-friendly option. While some guests have been disappointed with their stay, it is a passable choice for those who don't expect anything too fancy. It is important to note that the hotel's name can be different online, making it difficult to find the property.
The Sun N Sand Resort in Myrtle Beach is praised for its exceptional beachfront location, offering breathtaking ocean views and easy access to the shore. Guests appreciate the convenience of being able to walk to nearby restaurants, shops and attractions while still enjoying a peaceful environment. The resort's quiet position on Ocean Boulevard enhances the serene ambiance, making it a favorite for beach lovers and ocean enthusiasts. Parking is free and conveniently situated, adding to the overall ease of the stay.
Dining experiences at the resort are somewhat mixed. Guests enjoy the various bar options, particularly the outdoor and downstairs bars and commend the on-site Bar & Grill for its excellent food. However, the inconsistent operation of the main restaurant and misleading information about its availability have been points of disappointment. Nevertheless, staff members like James, a night auditor, were noted for their helpful dining recommendations, which somewhat mitigated the inconvenience.
The rooms at Sun N Sand Resort receive a range of feedback. Many guests appreciate the comfort of the beds, the ocean views and the recently renovated decor, including modern amenities such as microwaves and refrigerators. However, some have reported issues with cleanliness, outdated fixtures and maintenance concerns, noting discrepancies between online images and actual room sizes. While some guests found the rooms spacious and cozy, others faced problems with basic amenities and room quality, indicating a need for further improvements.
Cleanliness throughout the resort appears to be inconsistent. While some guests found their rooms clean and comfortable, common areas like elevators, hallways and pools often fell short of expected hygiene standards. The presence of bugs and odors were also frequently mentioned. Positive feedback does highlight the efforts of the housekeeping staff in maintaining room cleanliness, but overall, the resort needs significant enhancements in its cleaning protocols.
Staff interactions vary widely at Sun N Sand Resort. Some guests commend certain staff members for their friendliness and helpfulness, particularly William at the front desk and the diligent housekeeping team. However, others have encountered unprofessional and indifferent behavior, especially at the front desk, pointing to a need for better staff training and consistent customer service.
The resort's WiFi service presents challenges with many guests experiencing poor connectivity and frequent disconnections, particularly in their rooms. While the lobby area offers a better connection, the need for reliable internet access remains a critical issue.
Guests have found the gym to be clean and well-located but noted it could benefit from additional equipment and better-maintained facilities. Mention of ongoing renovations suggests potential future improvements. The pool areas, too, received mixed reviews with some appreciating their cleanliness and ambiance, while others cited frequent closures, maintenance issues and crowding.
One of the most well-received aspects of the resort is its direct beach access. Guests consistently rave about the ocean views and the ease of reaching the beach, which significantly enhances the overall experience. Delighted by the proximity to the sandy shores, beach strolls and the stunning sunrise views, the beachfront location remains one of the resort's standout features, making it a top choice for those looking to immerse themselves in the coastal experience.
Sandcastle Oceanfront Resort South Beach garners significant praise for its prime beachfront location, providing guests with easy access to the ocean and stunning views from oceanfront balconies. The proximity to local attractions, restaurants and shops is highly appreciated, enhancing the convenience and appeal of the resort. The availability of amenities like indoor and outdoor pools, a lazy river and various hot tubs also contribute positively to the guests' beachside vacation experience.
While the breakfast service is notably absent and has left some guests disappointed, the presence of kitchenettes in the rooms offers an alternative for meal preparations. The rooms themselves offer spectacular ocean views and are described as clean, spacious and comfortable by many guests. However, there are frequent reports of outdated furniture, malfunctioning appliances, cleanliness issues and maintenance problems that need addressing to meet guest expectations consistently.
Cleanliness remains a significant area for improvement with multiple reports of dirty floors, unclean bathrooms and sightings of mold and roaches. The public areas also reportedly suffer from inadequate maintenance. Despite these challenges, occasional mentions of clean rooms suggest variable experiences.
The staff at the resort generally receive positive feedback for their friendliness and helpfulness. Specific employees, such as Randy and Herb, are recognized for exceptional service. However, there are some concerns about inconsistent responsiveness, particularly with housekeeping and occasional unprofessional behavior.
WiFi connectivity is another area of concern with frequent reports of unstable and weak internet signals. The pool amenities, including the variety of indoor and outdoor pools, hot tubs and the lazy river, are praised for being clean and enjoyable, although issues with maintenance and occasional closures have been noted.
The beachfront location is continually highlighted as a major positive with guests enjoying easy access to the clean, sandy beach and magnificent ocean views. Parking receives mixed feedback with some guests finding it convenient and others experiencing difficulties with tight spaces and construction-related issues.
The beds at the resort receive mixed reviews with some guests finding them comfortable while others report issues with worn-out mattresses and cleanliness. Housekeeping services regarding bed maintenance also receive criticism.
Families particularly appreciate the lazy river for its relaxing nature and the enjoyment it provides for children. The outdoor pool area is well-maintained and popular among guests, while the indoor pool is also valued, despite occasional closures.
Overall, the Sandcastle Oceanfront Resort South Beach is commended for its exceptional location, friendly staff and enjoyable pool amenities, although improvements in room maintenance, cleanliness and service consistency could enhance the guest experience further.
The Mermaid Inn offers a delightful seaside escape with its prime beachfront location, drawing praise for both its accessibility and serene environment. Guests enjoy the easy access to the sandy shores just steps away, making it an ideal retreat from the bustle of downtown. The Inn's proximity to Myrtle Beach’s attractions, dining, and shops adds convenience, ensuring a well-rounded stay.
The accommodations at The Mermaid Inn are noted for cleanliness and comfort, with many rooms recently remodeled to include modern amenities like mini-fridges and microwaves, enhancing the guest experience. The spacious rooms and comfortable beds contribute to a relaxing atmosphere, with ocean views adding a picturesque touch. Though there are occasional remarks of inconsistencies in furnishings and maintenance, the overall sentiment highlights value for a reasonable price.
A family-friendly environment is a strong point for The Mermaid Inn, catering well to families thanks to nearby playgrounds and separate rooms, which offer privacy. Pet owners find the inn especially accommodating, appreciating its welcoming pet policy and beautiful, less crowded beach for dog walks.
The staff are generally commended for their friendly demeanor, providing smooth check-ins and attentive service, often communicating efficiently through text. Amenities like free WiFi and a clean, well-maintained pool enhance the appealing experience. Although some challenges arise with parking during peak times, many guests appreciate the ample free spaces available.
Notably, the inn excels in offering a tranquil environment perfect for both leisure travelers and those on a budget. Despite its three-star status, The Mermaid Inn delivers a charming and cozy stay, combining basic comforts with an unbeatable location for a memorable beachside getaway.
Oceans One Resort stands out as a well-positioned destination for a beachside retreat, offering stunning oceanfront views that consistently receive high praise from guests. The resort's prime location provides easy access to the beach and nearby attractions while maintaining a peaceful nighttime ambiance. Families especially appreciate the proximity to the Family Kingdom Theme Park and local dining options, making it a convenient choice for entertainment and relaxation.
The resort impresses with its well-maintained facilities, featuring multiple pools, including heated options and a lazy river, ideal for year-round enjoyment. While not offering breakfast services, guests find satisfaction in the well-equipped suites that include full kitchens, allowing for self-catering convenience. Rooms are notably spacious, providing breathtaking ocean and city views from balconies, although some guests suggest updates to the decor and furnishings to enhance the experience.
Cleanliness draws varied opinions, yet many guests enjoy tidy accommodations paired with friendly customer service. The staff at Oceans One Resort receives commendations for their helpfulness and friendliness, contributing positively to the overall experience. Maintenance staff are recognized for their promptness, although isolated reports of unresponsiveness suggest room for improvement.
Wi-Fi and parking amenities add convenience, although some visitors experience challenges with connectivity and parking arrangements. Despite these minor concerns, the free parking and included Wi-Fi are valued additions to the stay.
Pool facilities receive favorable remarks for their cleanliness and variety, providing a delightful option for relaxation and family fun. The relaxing environment by the beachfront, paired with stunning views and heated pool options, underscores the appeal of this resort destination.
Overall, Oceans One Resort is a popular choice for those seeking a family-friendly environment with striking oceanfront views and convenient access to Myrtle Beach's activities. While there are areas for potential improvement in terms of room updates and additional services, the resort's location and amenities make it a noteworthy option for a fulfilling beach vacation.
Sandcastle Oceanfront Resort at the Pavilion offers an attractive beachfront location that is particularly praised by guests. Its close proximity to the beach, downtown attractions, the boardwalk and numerous entertainment venues enhances its appeal, providing convenience and stunning ocean views directly from the rooms. This makes the resort an excellent choice for travelers who enjoy a combination of relaxation and access to Myrtle Beach’s vibrant atmosphere.
The staff at the resort generally receive high marks for their friendliness and helpfulness, contributing positively to many guests' overall experience. The front desk and housekeeping staff are often highlighted for their professional and accommodating demeanor, creating a welcoming environment for guests.
The resort's pool facilities, which include an outdoor pool, indoor pool, lazy river and Jacuzzi, are appreciated for their variety and family-friendly atmosphere. The beach-adjacent pool area is noted for creating a vibrant and enjoyable experience, complemented by poolside music and a tiki bar.
However, the condition of the rooms has received mixed feedback. While some guests find the rooms comfortable in size and appreciate the ocean views, many indicate that the rooms are outdated with old furniture, stained carpets and cleanliness issues, including mold and unpleasant odors. Maintenance problems are also frequently mentioned with instances of broken amenities and general wear and tear.
Cleanliness throughout the property has been a recurring concern among guests. Common complaints include dirty carpets and floors, mold, pervasive unpleasant smells and pest issues, particularly bugs in the rooms and pool areas. Although some guests encounter relatively clean rooms, these instances are exceptions rather than the rule.
The Wi-Fi service at the resort also faces significant criticism due to its weak and unreliable connection, impacting guests who need consistent internet access. This has been a notable point of disappointment for many visitors.
Parking at the resort is another challenging aspect with limited and crowded spaces often requiring guests to park several blocks away, causing inconvenience.
Despite the noise from nearby nightlife and occasional disturbances, many guests still appreciate the resort's proximity to bars and entertainment options, making it a suitable choice for those who enjoy vibrant nightlife.
In summary, Sandcastle Oceanfront Resort at the Pavilion is highly valued for its prime location, helpful staff and appealing pool facilities. However, the condition and cleanliness of the rooms, unreliable Wi-Fi and parking difficulties are areas in need of significant improvement to enhance the overall guest experience.
The Hilton Grand Vacations Club Ocean 22 is a luxurious beachfront resort located in the beautiful Grand Strand of Myrtle Beach. The hotel is ideally located near popular attractions such as Broadway at the Beach, and offers guests complimentary access to Wild Water & Wheels water parks and free greens fees at various golf courses. Families can relax and have fun at the ocean-view pool and kids' activity center. The hotel features modern amenities including free WiFi, non-smoking rooms, concierge services, an on-site restaurant, indoor and outdoor pools, a fitness center, a business center and EV charging. Suites and accessible rooms offer stunning ocean views and thoughtful features for a comfortable stay. The resort also offers a lobby bar, seasonal poolside bar and Starbucks coffee and grab-and-go snacks at the Marketplace. Overall, the Hilton Grand Vacations Club Ocean 22 provides a luxurious beachfront experience with access to the city's top attractions and amenities.
Summary of reviews
Hilton Grand Vacations Club Ocean 22 Myrtle Beach is a fantastic hotel located in a prime spot with easy access to nearby attractions, restaurants and the beach. The hotel offers spacious, modern and well-equipped rooms with large balconies boasting great views. The hotel's cleanliness is spotless and is complemented by the exceptional customer service provided by the friendly and helpful staff. The pool complex is a highlight of the hotel offering an indoor, heated and outdoor pool suitable for everyone. The beachfront location is truly amazing providing guests with direct access to the beach and incredible ocean views. Although the breakfast service could be improved, the overall impression from guests is overwhelmingly positive with praise for the hotel's beds, which are famously comfortable. Overall, Hilton Grand Vacations Club Ocean 22 Myrtle Beach is an excellent option for families and anyone looking for a comfortable and relaxing stay in Myrtle Beach.
The Hilton Grand Vacations Club Ocean Enclave Myrtle Beach is a fantastic option for families looking for a stress-free and enjoyable vacation. The hotel offers impressive amenities, including a great activity center for kids and teenagers, spacious play areas and facilities for guests with disabilities. Guests can also participate in various activities, such as a family-friendly DJ party at the pool and free access to the waterpark, mini-golf and go-karting. The comfortable rooms made the trip even more enjoyable, despite some guests noting that their room needed refreshing paint. Overall, families had a great time and highly recommend this hotel for a memorable and fun vacation experience.
An ideal family destination, this resort features spacious and comfortable rooms with up to 4 bedrooms, pools with water slides for children and a lazy river, as well as close proximity to various attractions like Broadway at the Beach, the Brookgreen Gardens, an aquarium and many more.
Summary of reviews
Holiday Inn Club Vacations South Beach Resort, is the perfect destination for families looking for a fun-filled vacation. The water park is a hit with kids and the hotel is designed to cater to families of all ages. Guests have raved about the family-friendly amenities and how much fun their families had during their stay. The only downside is the occasional inappropriate salesperson for timeshare presentations. Overall, this hotel has everything families need for a great vacation.
Palette Resort Myrtle Beach stands out primarily due to its prime beachfront location. Guests repeatedly praised the hotel's proximity to the ocean, making it an ideal spot for beach lovers and those keen on exploring nearby attractions. The convenience of being close to shopping, dining and entertainment venues adds to its appeal.
Family travelers particularly appreciated the spacious and accommodating rooms, many of which offer beautiful ocean views and full kitchens. These features, along with various family-friendly activities and helpful staff members, contributed to enjoyable stays for families with children.
However, the resort's amenities such as breakfast, gym and WiFi offerings received mixed reviews. Some guests were disappointed by the lack of breakfast options, unreliable WiFi and an often unavailable or poorly maintained gym. Cleanliness was another area of concern with numerous mentions of dirty rooms, mold and insect issues. The pools and surrounding areas also faced criticism for cleanliness and maintenance challenges.
Despite these setbacks, the staff garnered positive feedback for their friendliness and helpfulness, although there were inconsistencies in service quality. Parking posed significant challenges for many guests with mentions of inconvenient and poorly maintained parking arrangements.
Overall, while Palette Resort Myrtle Beach boasts an excellent beachfront location and family-friendly atmosphere, prospective visitors should consider potential issues regarding cleanliness, amenities and parking when planning their stay.
This 3-star hotel enjoys a privileged location right on the shores of Myrtle Beach, providing guests with everything they need for a relaxing beach vacation. It offers accommodation in modern and elegantly appointed suites, some of which are also accessible, as well as access to Spa33, the spa facility of Kingston Resorts.
Summary of reviews
Embassy Suites by Hilton Myrtle Beach Oceanfront Resort is a fantastic choice for a fun and relaxing getaway. The hotel's prime spot on the beach provides easy access to the sand and sea and guests loved the proximity to various activities in town while also enjoying the privacy and quietness of the location. The made-to-order breakfast and the variety of choices available were especially praised and guests appreciated the comfortable beds and ample in-room amenities. The hotel takes great pride in its cleanliness and most guests positively noted the cleanliness of the hotel. The staff was exceptional, providing excellent customer service and making guests feel appreciated. Although there were some issues with the pool and some guests had negative experiences with their rooms, overall, guests loved how the hotel was situated right on the ocean and had its beach access, making for a memorable stay. Families with kids felt safe, comfortable and well accommodated and the beds were exceptionally comfortable, contributing to a restful and relaxing stay. While some guests had concerns with the staff and the hotel's overcrowding, most guests found their stay okay, while others were disappointed and would not recommend the hotel.
Categories
Beach
Accessible
Luxury
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