Le Relais Du Lac

Hossegor 43.66915600, -1.42714700 , 1675 Avenue Du Touring Club De France (Show on Map)
7.5
Good


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Summary of reviewsLe Relais Du Lac is renowned for its prime location in the heart of Hossegor, offering visitors breathtaking and serene views of the lake. Its proximity to the city center allows easy access on foot without sacrificing the tranquil lakeside ambiance, making it perfect for relaxation and leisurely strolls. The warm welcome and attentive service provided by the dynamic and friendly staff significantly elevate the guest experience, adding to the hotel's appeal.

Guests generally appreciate the breakfast offerings, noting the hearty and varied selection that includes freshly squeezed orange juice and an inviting buffet, despite some concerns about its pricing. While dinner at the hotel garners mixed feedback, the array of excellent local restaurants nearby, such as La Tétrade and Le Bistro Balnéaire, provides delightful dining alternatives recommended by helpful staff.

Rooms at Le Relais Du Lac are characterized by spaciousness and comfort, with many offering stunning lake views, although some aspects, like outdated facilities, may require attention. Cleanliness varies, with some guests noting well-maintained rooms and others encountering housekeeping inconsistencies. The quality of the beds is frequently highlighted, contributing to restful nights.

The hotel's pet-friendly policy is well-regarded, creating a welcoming atmosphere for dog owners, though some visitors feel the associated costs are not adequately communicated. While WiFi connectivity presents challenges in the rooms, the staff is responsive in addressing other guest needs.

Parking options are convenient with free and paid choices, albeit limited in availability, prompting guests to plan accordingly. Despite these challenges, the compelling lakeside view, superb bedding, and attentive staff make Le Relais Du Lac an attractive choice for those seeking a peaceful and enjoyable stay.
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Hotel near Golf Courses
Located in Hossegor and an 11-minute walk from the Golf of Hossegor, this hotel provides a comfortable stay with easy access to the golf course.

Hotel with Parking
Parking is available on-site, although a fee may be applicable during the high season.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Accessible Hotel

Room Types
Standard Double Room This room features a view of the street, a TV and telephone. It is complete with a private bathroom.

Premium Double Room With Lake View This room features a view of the lake, a TV and telephone. It is complete with an en suite bathroom.

Superior Double Room with Lake View This room features a balcony with a view of the lake, a TV and telephone. It is complete with an en suite bathroom. The deluxe double rooms cannot accommodate an extra bed.

Suite with Balcony and Lake View This suite features a balcony with a view of the lake, a TV and telephone. It is complete with an en suite bathroom.

Standard Triple Room This room features a TV, a telephone and street view. It is complete with a large private bathroom.

Superior Triple Room with Balcony and Lake View This room features a balcony with a lake view, a TV and telephone. It is complete with a large private bathroom.

Deluxe Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features air conditioning, a tea and coffee maker, a seating area as well as a terrace with lake views. The unit has 2 beds.

Guest Reviews
7.5
Good
Location
Le Relais Du Lac boasts a prime and magnificent location in the heart of Hossegor, offering spectacular and unobstructed views of the serene lake. With its ideal placement by the lake, guests are treated to a beautiful setting, perfect for enjoying the natural tranquility and comfort, making it an exceptional spot for relaxation. The hotel's proximity to the city center allows easy access on foot, providing convenience without sacrificing the peaceful ambiance found at the lakeside. Visitors can enjoy a stroll around the lake in a quiet and charming area, making it an ideal destination for a restful escape.

The warm welcome and attentive service from the staff further enhance the experience. Guests keen on breathtaking vistas will appreciate the stunning views from the rooms overlooking the lake, offering a perfect backdrop for a memorable stay. The area surrounding the hotel is noted for its pleasant atmosphere, creating a delightful vacation vibe. Although some minor issues have been cited, such as occasional musty smells in certain rooms, the overall positive feedback highlights the hotel's outstanding location as its most compelling asset.

Breakfast
The breakfast at Le Relais Du Lac receives mixed feedback from guests, with many appreciating its quality, while others express concerns about its cost. Guests frequently applaud the breakfast for being hearty, plentiful, and varied, highlighting the freshly prepared elements, fresh fruits, and the well-stocked buffet. Freshly squeezed orange juice and quality products are often mentioned as standout features, with some guests enjoying the option to have breakfast served in their rooms or choosing between buffet styles.

However, numerous reviews suggest that the breakfast is overpriced, noting that the 16€ fee does not always correlate with the variety or freshness expected. Issues such as basic offerings, lack of replenished items later in the morning, and subpar utensils detract from the experience for some visitors. Despite these criticisms, the overall consensus praises the breakfast's generous portions and its positive aspects, balancing out the less favorable comments about its pricing.

Dinner
Le Relais Du Lac offers a strategic advantage for guests looking to enjoy dining experiences. While dinner at the hotel itself may receive mixed reviews, the nearby culinary options more than compensate. Guests can explore a variety of excellent local restaurants within walking distance. Notably, La Tétrade stands out as an exceptional choice, frequently enhancing the overall experience of guests' stays due to its superb offerings. Additionally, the convenience of immediate access to Le Bistro Balnéaire, a mere 150 meters away, provides another enticing option for high-quality dining. The hotel staff is known for recommending these wonderful nearby restaurants, ensuring guests find delightful dining options during their visit.

Rooms
Le Relais Du Lac presents a mixed bag of experiences when it comes to its rooms, offering some guests stunning views and comfort while leaving others with areas for improvement. The positive highlights include spacious and bright rooms, often praised for their clean and tasteful decor. Many guests remarked on the magnificent views of Lake Hossegor visible from their rooms, which undoubtedly enhance the stay. Comfort is frequently mentioned, with several reviews appreciating the quality of the bedding and noting peacefulness despite rooms facing the road.

However, not every aspect ties neatly with the scenic surroundings. Some guests observed that certain bathrooms and facilities seemed outdated or in need of renovation, with specific criticisms about size and cleanliness. Issues like persistent damp smells, inadequate water drainage, and noise were also noted by several visitors. Additionally, the furniture’s appearance and the functionality of facilities, such as shower curtains, were brought up as areas needing attention. Accessibility concerns were raised due to narrow staircases leading to some rooms.

Balancing the pros and cons, the allure of the lakeside view and the overall comfort of the rooms seem to be the main draws. It's a place where location and ambiance appear to triumph over the need for some areas to receive a little TLC.

Beds
Nestled with a magnificent view of the lake, 'Le Relais Du Lac' is highly praised for its commitment to providing guests with a restful night’s sleep. The bed quality consistently impresses, with many guests mentioning the comfort and excellent quality of the bedding. The beds are often described as very comfortable, and the expansive size of some, particularly the premium double beds, offers an element of surprise that adds to the overall experience. Although there are a few mentions of firmness, the majority of visitors appreciate the comfort of the mattresses. Despite the occasional criticism regarding bedding quality, most reviews lean towards positive remarks about the comfort level, making it a suitable pick for a short getaway or a longer stay. It's evident that the comfort of the beds at 'Le Relais Du Lac' significantly enhances the overall experience, drawing guests into a restful embrace.

Cleanliness
Travelers visiting Le Relais Du Lac should be prepared for a mixed experience in terms of cleanliness. While there are instances where guests found the hotel very clean, with well-presented and spacious rooms, along with beautiful views of the lake, other reviews highlight significant concerns. Issues such as dusty and cobweb-ridden surfaces, hair in the bedding, and leftover soap were reported, pointing towards inconsistent housekeeping standards. Common complaints included dirty bathrooms, occasionally with mold under peeling wallpaper and stained floors. Some rooms were found to have ants, while communal areas and terraces were also noted as needing more attention to detail. Despite a few remarks on recent renovations leading to clean, modern rooms, it appears that cleanliness is an overarching issue that detracts from the otherwise serene and well-located charm of Le Relais Du Lac.

Staff
At Le Relais Du Lac, guests have consistently highlighted the exceptionally friendly and hospitable nature of the staff. Reviewers frequently describe the team as dynamic, smiling, and genuinely kind, creating an atmosphere that feels welcoming and warm from the moment guests arrive. The reception staff, in particular, receive praise for their professionalism and attentiveness, ensuring that check-ins are smooth and informative. Visitors often mention the charming and amiable demeanor of the employees, reflecting an overall atmosphere of care and consideration. Breakfast staff are recognized for their professionalism, contributing to an experience that starts the day on a high note. Amid occasional criticisms, the overwhelming consensus is that the staff at Le Relais Du Lac significantly enhance the guest experience, characterized by their attentive service and warm welcomes. The collective efforts of the staff make guests feel valued and well-cared-for, complementing the hotel’s charming location.

Wi-Fi
Le Relais Du Lac appears to have some challenges when it comes to providing reliable WiFi for its guests, particularly in the rooms. Many guests noted issues with connectivity, citing that WiFi access was either unavailable or very difficult to connect to. This seems to be an ongoing problem, with some indicating that the connection was only somewhat accessible in less conventional spots, like the bathroom, while others found it challenging to connect at all. Despite the allure of WiFi touted outside the hotel, the service doesn't seem to meet expectations. However, some guests appreciated other amenities provided, such as kettles and bottled water in the rooms, even though they had to request essentials like tea or coffee to complement these facilities. While the WiFi may not be the hotel's strong suit, the staff are responsive and seem attentive in resolving other guest needs.

Parking
Parking at Le Relais Du Lac presents a mixed experience for guests. On the bright side, there is the convenience of free parking nearby, along with reserved spaces right in front of the hotel, making it easy for those early arrivals or lucky enough to secure a spot. The hotel's private parking is a definite plus, although it's limited in size, accommodating only a few vehicles at a time. Paid parking is available as an option, with fees ranging from €10 to €30, which some guests feel is on the expensive side, especially when parking space cannot be guaranteed.

Unfortunately, many visitors note the constrained and sometimes cramped nature of the parking facilities, underscoring the insufficient availability for all guests. This results in late arrivals having to look for spots on the street or in public parking areas, which can be particularly challenging during peak seasons. Additionally, the lack of adequate signage for parking, the need for advance bookings, and insufficient parking for premium room guests further complicate the experience. For those planning a stay, it’s advisable to consider these factors and plan accordingly to avoid inconvenience.

Dog Friendly
Le Relais Du Lac offers a welcoming atmosphere for guests traveling with their dogs. The hotel is notably accommodating, allowing pets and providing a great location for enjoying lovely walks with furry companions. Travelers passing through will find it convenient for an overnight stay, appreciating the warm welcome extended to both them and their pets. Despite these positive aspects, there are concerns regarding the additional costs associated with bringing a dog. The extra charge for a pet is considered by many to be quite high, with some guests expressing dissatisfaction about it not being clearly mentioned prior to booking. This surcharge has been viewed by some as unjustified, especially considering that pets generally have a minimal impact on the room. Nonetheless, the acceptance of dogs and the hotel's pet-friendly environment remain valued features for those traveling with their four-legged friends.


No, Le Relais Du Lac doesn't have any pool.

No, a spa isn't available at Le Relais Du Lac.

Yes, Le Relais Du Lac welcomes dogs.

Yes, parking facilities are available at Le Relais Du Lac.

No, Le Relais Du Lac doesn't have a gym.

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