Baymont on the lake by Wyndham Hot Springs
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Summary of reviewsBaymont on the Lake by Wyndham Hot Springs offers an inviting stay with numerous positive aspects that appeal to a diverse range of guests. The hotel's standout feature is its stunning location on Lake Hamilton, providing magnificent views and a serene atmosphere. Visitors often praise the scenic lakeside setting, complemented by an outdoor patio, pool area and cozy fire pits, creating an ideal spot for relaxation. The proximity to downtown Hot Springs and local attractions balances convenience with tranquility, making it a favored destination for those seeking both relaxation and easy access to city amenities.
Guests frequently commend the hotel's cleanliness, friendly staff and welcoming environment. The staff, including front desk personnel and housekeeping, receive high marks for their courteous and professional attitudes, consistently providing excellent customer service and creating a warm atmosphere for visitors.
The complimentary breakfast is appreciated for its variety of hot and cold options, including favorites like pancakes and sausages. The restaurant and bar, operating from Thursday to Sunday, offer a satisfying dining experience with delicious food, superb drinks and enjoyable live music. The quality of the on-site dining facilities and staff recommendations for nearby eateries enhance the overall guest experience.
Rooms vary in feedback, but many guests find them clean, spacious and comfortable with lovely lake views. Some rooms are praised for their recent updates and decor, contributing to a pleasant stay. Despite mixed reviews on room maintenance, many visitors still enjoy a comfortable and quiet ambiance.
The outdoor pool area is noted for its inviting setup and beautiful views, though there are occasional concerns about cleanliness and maintenance. The family-friendly amenities, including a playground for toddlers and available lawn games, make the hotel a great choice for family trips.
The beds are generally described as comfortable with many guests enjoying restful nights on soft, plush mattresses. While some reviews mention firmness and cleanliness issues, the overall consensus leans towards a positive sleep experience.
Despite some feedback indicating areas for improvement, such as Wi-Fi reliability, gym facilities and certain outdated room elements, the combination of its scenic location, courteous staff, good dining options and family-friendly atmosphere make Baymont on the Lake by Wyndham Hot Springs a cherished destination for many travelers.
Categories
Guests frequently commend the hotel's cleanliness, friendly staff and welcoming environment. The staff, including front desk personnel and housekeeping, receive high marks for their courteous and professional attitudes, consistently providing excellent customer service and creating a warm atmosphere for visitors.
The complimentary breakfast is appreciated for its variety of hot and cold options, including favorites like pancakes and sausages. The restaurant and bar, operating from Thursday to Sunday, offer a satisfying dining experience with delicious food, superb drinks and enjoyable live music. The quality of the on-site dining facilities and staff recommendations for nearby eateries enhance the overall guest experience.
Rooms vary in feedback, but many guests find them clean, spacious and comfortable with lovely lake views. Some rooms are praised for their recent updates and decor, contributing to a pleasant stay. Despite mixed reviews on room maintenance, many visitors still enjoy a comfortable and quiet ambiance.
The outdoor pool area is noted for its inviting setup and beautiful views, though there are occasional concerns about cleanliness and maintenance. The family-friendly amenities, including a playground for toddlers and available lawn games, make the hotel a great choice for family trips.
The beds are generally described as comfortable with many guests enjoying restful nights on soft, plush mattresses. While some reviews mention firmness and cleanliness issues, the overall consensus leans towards a positive sleep experience.
Despite some feedback indicating areas for improvement, such as Wi-Fi reliability, gym facilities and certain outdated room elements, the combination of its scenic location, courteous staff, good dining options and family-friendly atmosphere make Baymont on the Lake by Wyndham Hot Springs a cherished destination for many travelers.
Family Friendly Hotel
This hotel provides affordable accommodations with lake access and an outdoor pool. It's a budget-friendly option for families looking to enjoy the lake.
Dog Friendly Hotel
Baymont by Wyndham offers a pet-friendly environment and lake views. It provides a pleasant stay for guests traveling with their dogs.
Hotel with Swimming Pool
Featuring an outdoor pool and proximity to Lake Hamilton, this hotel is great for water enthusiasts. The outdoor pool and lake access offer opportunities for recreation and relaxation.
Outdoor Pool
Business Hotel
Features meeting rooms and a business center. It offers essential amenities for business travelers and is near Lake Hamilton.
Hotel with Gym
Baymont Inn provides a fitness center for guests. This allows travelers to easily maintain their exercise routine while enjoying their stay.
Hotel with EV Charging Stations
It is becoming increasingly common for Wyndham hotels to offer EV charging stations. This provides a convenient amenity for travelers with electric vehicles.
4-Star Hotel
With its lakeside location and comfortable rooms, this hotel offers a pleasant stay for travelers. It features an outdoor pool, complimentary breakfast, and easy access to local attractions.
Hotel with Outdoor Pool
Situated on Lake Hamilton, this hotel offers a seasonal lakeside outdoor pool. Guests can enjoy swimming with views of the lake and utilize nearby boat docks.
Hotel Taking Steps Towards Sustainability
Accessible Hotel
Guest Reviews
Baymont on the lake by Wyndham Hot Springs enjoys a stunning location right on Lake Hamilton, offering beautiful views and a serene atmosphere. Guests consistently praise the hotel's scenic lakeside setting with many rooms providing breathtaking vistas of the lake and surrounding hills. The proximity to the water creates a relaxing environment, complemented by an outdoor patio, pool area and cozy fire pits perfect for unwinding while enjoying the view.
The location is highly convenient, situated just a few miles from downtown Hot Springs and close to various restaurants, shopping centers and local attractions. This balance between being close to the city's amenities while still offering a peaceful retreat is a highlight for many visitors. The easy access to the lake and the pleasant surroundings make it a favored spot for those seeking both relaxation and convenience.
Moreover, the hotel consistently receives positive remarks for its cleanliness and friendly staff, enhancing the overall experience for guests. The combination of stunning views, convenient location and excellent amenities make Baymont on the lake by Wyndham Hot Springs a cherished destination for travelers looking to enjoy both the natural beauty of the lake and the vibrant offerings of the city.
The breakfast experience at Baymont on the Lake by Wyndham Hot Springs presented a mix of positive and negative feedback from guests. Many appreciated the complimentary breakfast, describing it as having multiple hot and cold options with a good variety. A few guest favorites included delicious pancakes, eggs, sausages, biscuits, cereals and a selection of beverages like fresh coffee and juice. The efforts of attentive staff ensuring the breakfast area was clean and well-stocked were noted positively.
However, some reviews indicated areas for improvement. Issues such as cold food, scarce items after 8:30, inconsistent quality on different days and a lack of variety and healthy options were mentioned. Some guests were also disappointed with the early breakfast cutoff time at 9 AM and the occasional overcrowding in the dining area. Additionally, due to COVID-19 restrictions, some guests encountered a very basic grab-and-go breakfast with minimal offerings like packaged cakes and bottled water, which did not meet their expectations.
While the breakfast was generally rated as satisfactory and met basic needs, there were suggestions for a more consistent and diverse selection to enhance the overall guest experience.
Baymont on the Lake by Wyndham Hot Springs offers a commendable dining experience with many guests praising the on-site restaurant and bar. Both the restaurant and bar operate as a separate entity and are particularly noteworthy for their delicious food with patrons frequently mentioning the excellent pizza and appetizers. The drinks also receive high praise, described as awesome and superb.
The bar area itself is characterized as nice, excellent and cool. Live music is a delightful accompaniment and the bar's unique setup includes a small, amiable staff, adding to the overall positive experience. While some guests noted that they didn’t use the bar, they appreciated its presence, especially the live music quality.
However, it’s important for potential visitors to note that the restaurant operates only from Thursday to Sunday. The breakfast bar, unfortunately, did not fare well in the reviews, being described as troublesome and nasty. On a positive note, snacks are available for purchase at the front desk.
The restaurant and lounge area within the hotel are often highlighted for their good food and convenience. Additionally, the staff's recommendations for nearby dining options, such as Fisherman’s Wharf, are excellent. The facilities overall, including the bar/grill with great food, drinks and live music, contribute to a satisfying stay.
Baymont on the Lake by Wyndham Hot Springs has received varied feedback from guests concerning their rooms. On the positive side, many visitors found the rooms to be clean, spacious and comfortable. The beds were often described as comfortable and some guests enjoyed nice views, especially those overlooking Lake Hamilton. The rooms were mostly quiet, providing a peaceful stay and the hotel staff were frequently praised for their friendliness and competence. There were also mentions of rooms being well-decorated and nicely cleaned with the added charm of a recently updated feel.
However, several guests pointed out that the hotel rooms are in need of significant updates and maintenance. Common critiques included outdated and broken furniture, issues with lighting and general wear and tear. Some rooms suffered from cleanliness issues, such as dusty ceilings, mold, unpleasant odors and dirty linens. Specific cases highlighted problems like non-functional air conditioning, clogged sinks and shower issues, which inconvenience the guests. There were also reports of mold and dampness affecting the comfort of some rooms.
Overall, while a good number of guests experienced clean, comfortable and spacious rooms with nice views and accommodating service, others encountered maintenance and cleanliness issues that detracted from their stay.
The beds at Baymont on the Lake by Wyndham Hot Springs receive varied feedback from guests with a noticeable leaning towards positive remarks. Many visitors describe the beds as comfortable and cozy with some even highlighting how they had some of the most comfortable nights' sleep. Guests appreciated the softness and plushness with mentions of six soft pillows and fluffy, marshmallow-like pillows contributing to the overall comfort. The cleanliness of the bedsheets and covers also received commendations.
However, not all reviews are entirely favorable. A significant number of guests noted issues with bed hardness and firmness with some finding the beds too hard or the mattresses uncomfortable. There were mentions of stains on the sheets and pillows and even crumbs on the bed, indicating lapses in cleanliness for some stays.
Despite these concerns, the overarching sentiment appears to be one of general comfort, especially with clean and comfortable rooms supporting a restful stay. Overall, while there are areas for improvement, many guests found their bed experience at Baymont to contribute positively to their visit.
The reviews of 'Baymont on the lake by Wyndham Hot Springs' present a mixed picture regarding the cleanliness of the hotel. On the positive side, multiple guests praised the hotel for having clean rooms, including the breakfast area and pool area. Several reviewers noted that the overall property and facilities, including the main lobby and kitchen, were very clean and well-maintained. The hotel was described as clean and inviting with clean and comfortable rooms, well-cleaned floors and a clean, up-to-date overall appearance.
However, there were also numerous mentions of significant issues with cleanliness. Several reviews highlighted dirty rooms, bathrooms and tubs with some guests encountering black mold on ceilings and walls. Problems such as overflowing trash, unclean outdoor areas and disorganized common areas were also frequently noted. Specific complaints included rooms not being cleaned daily with some reporting hair and dirt in various places and musty odors. In addition, there were mentions of condensation on floors, stained carpets and furniture bearing signs of wear and tear.
Overall, while the hotel received commendations for its cleanliness in certain areas, feedback indicates inconsistent housekeeping standards and notable areas for improvement in maintaining room hygiene and overall property upkeep.
At 'Baymont on the lake by Wyndham Hot Springs,' the staff consistently impresses guests with their friendly and welcoming demeanor. Descriptions of the team range from exceptionally friendly and inviting to incredibly nice and very accommodating. Many visitors highlight the helpfulness of both the front desk staff and other employees, noting their courteous and professional attitudes. The management team also receives positive mentions for being exceptional and informative.
The front desk staff, in particular, frequently stand out as very pleasant, always ready to assist guests with their needs, whether it’s through a smooth check-in process or handling special requests. Reviews often emphasize how the front desk and reception staff go above and beyond, ensuring a pleasant stay for their guests.
Housekeeping and other support staff are also appreciated for their efficiency and kindness with guests acknowledging their polite and helpful manner. Moreover, specific employees, like bartenders and breakfast attendants, receive personal shoutouts for their exceptional service.
Although there are occasional mentions of less-than-satisfactory service, these appear to be exceptions rather than the norm. Overall, the team at Baymont on the lake by Wyndham Hot Springs is praised for creating a warm, welcoming environment and providing excellent customer service.
Baymont on the Lake by Wyndham Hot Springs has received mixed reviews regarding its Wi-Fi. On the positive side, guests have appreciated that the hotel offers free Wi-Fi which is described by some as good and excellent. However, numerous guests have encountered issues with the internet connection, noting that it often broke, kept going out or was weak. Some reviews detailed that the internet would restart frequently, causing disconnections, while others mentioned that they had difficulties getting on the Wi-Fi at all. Although the basic internet connections in rooms were provided, the overall reliability of the Wi-Fi was inconsistent with some guests finding it non-existent or problematic. Despite these inconsistencies, there were some periods where the Wi-Fi was stable enough to meet basic needs.
'Baymont on the lake by Wyndham Hot Springs' offers a range of amenities, including a gym, which has received mixed feedback from guests. The gym facilities are generally described as basic and small with some visitors noting old and outdated equipment. Several guests reported that the gym was often dirty and in need of a cleanup. Additionally, there were instances where the treadmill and bike were broken and the gym was occasionally closed or marked as out of order. Nevertheless, some guests did appreciate the presence of the gym itself as part of the hotel's amenities.
Baymont on the Lake by Wyndham Hot Springs offers guests a mixed experience with its outdoor pool facility. Positively, the pool area features an inviting atmosphere with plenty of comfortable outdoor furniture, spacious rooms and lovely views of the lake. The pool and patio area are considered great spots to relax, boasting heated water and a relatively quiet environment, making it an enjoyable place for some guests.
However, some reviews highlight issues with cleanliness and maintenance. There are mentions of broken ladders, dirty and mildewed cushions and inconsistent trash services around the pool area. Guests have noted the presence of bugs in the pool and pointed out that it needs more frequent cleaning and skimming. Additionally, there were comments about the pool being small and sometimes overly warm. Despite these concerns, guests overall found the pool area "nice" and appreciated the lovely views and the pool's tranquil setting, suggesting an overall pleasant, though occasionally flawed, experience.
Baymont on the Lake by Wyndham Hot Springs offers a variety of activities that cater well to families, ensuring both adults and children have an enjoyable stay. The hotel features a playground for toddlers, providing young children with an engaging outdoor space. Additionally, lawn games are available for families, making it easy to enjoy quality time together. The atmosphere is notably family friendly and the staff frequently receive praise for their accommodating nature towards guests with children. The hotel is consistently highlighted as a great family location, making it an excellent choice for family trips.
Family rooms are also available, offering ample space for families to stay together comfortably. These features make the hotel a popular choice among families, as it provides a welcoming environment where everyone, from toddlers to adults, can find something fun to do.
The Baymont on the lake by Wyndham Hot Springs has a mix of reviews regarding its four-star rating with some guests noting it met their high expectations, while others felt it fell short of the quality typically associated with four-star hotels. The hotel boasts a remodeled lobby that is both modern and clean, offering a well-maintained, affordable option for travelers. A highlight among the amenities includes fantastic water pressure in the showers. However, some reviews indicated that the service and overall experience did not consistently live up to four-star standards. Despite these mixed opinions, the hotel manages to maintain a good quality experience for most of its guests.
Baymont on the Lake by Wyndham Hot Springs offers a variety of facilities suitable for business travelers, including conference rooms, business rooms and conference space. The hotel provides setups for conferencing and conference rentals, making it a good choice for business stays and trips. There are business suites available and free business room access. The venue is well-regarded for its business qualities and packages, catering to the needs of business guests with appropriate conference setups. While some reviews indicate that a dedicated business center and certain business amenities may be lacking, overall, the hotel accommodates business travelers with essential services and space for their professional needs.
The Baymont on the Lake by Wyndham Hot Springs receives mixed feedback regarding its accessibility for guests with disabilities. Guests appreciate the hotel's central location, which is easy to find and allows for convenient travel to nearby attractions. Accessibility features like ground floor rooms, accessible hotel areas and handicap rooms are highlighted as beneficial. The availability of free assistive services and wheelchair-accessible rooms adds to the positive aspects for guests with mobility needs.
However, challenges have been mentioned, including the absence of wheelchair-accessible rooms and accessible showers with proper seating arrangements. While the hotel has elevators and some accessible facilities, there is a noted need for improved features such as handicap showers and better accommodation assignments when booking specific mobility-friendly rooms. The pool is also mentioned as having limited accessibility, which could be a drawback for some guests.
In summary, while the Baymont on the Lake by Wyndham Hot Springs provides several accessible features and services that benefit guests with disabilities, there are areas in need of improvement to better serve this demographic.
The outdoor patio and pool area at Baymont on the lake by Wyndham Hot Springs boasts a lovely setting with picturesque views of the lake, making it a great spot to relax and unwind. Guests appreciated the availability of cabana lounges, sun loungers and poolside service with some enjoying poolside drinks and a bar area that adds to the vacation vibe. The patio area also features nice outdoor seating, live music and a charming fire pit by the water, creating a pleasant atmosphere even on cooler nights.
However, the maintenance of the pool has been a point of concern for some visitors. Reports of the pool being green and dirty with trash around, were noted, suggesting the need for better upkeep. The area also apparently required repair and cleaner furniture with some finding the outdoor seating and lighting lacking.
Despite these issues, others still found the pool and patio area quite enjoyable, highlighting the beautiful lake view, suitable size of the pool with terraces and overall lovely environment. With some improvements in maintenance and cleanliness, this outdoor space has significant potential to offer an even more delightful experience for guests.
Baymont on the lake by Wyndham Hot Springs offers an upscale experience with elegant and luxury rooms. Guests appreciate the exclusive location and services and the comfortable stays are often noted. Renovations have kept the hotel modern with new floors and updated amenities adding to the luxurious feel. Facilities are cleaner, contributing to the overall impression of luxury. Guests have enjoyed the nice pool and live music, further enhancing the experience. Although some minor details like the use of small soap have been mentioned, the overwhelmingly positive remarks confirm the luxury facilities and luxurious stays.
Baymont on the Lake by Wyndham Hot Springs boasts a welcoming atmosphere for guests with dogs. The hotel is praised for its pet-friendly policies and accepts dogs, providing a comfortable stay for those traveling with service animals. Reviews highlight the establishment's all-encompassing dog-friendly amenities and services, affirming its commitment to catering to canine companions. Despite an isolated incident raising concerns about potential insect bites, the hotel remains a favorable option for those seeking a hospitable environment for their pets.
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Location
The location is highly convenient, situated just a few miles from downtown Hot Springs and close to various restaurants, shopping centers and local attractions. This balance between being close to the city's amenities while still offering a peaceful retreat is a highlight for many visitors. The easy access to the lake and the pleasant surroundings make it a favored spot for those seeking both relaxation and convenience.
Moreover, the hotel consistently receives positive remarks for its cleanliness and friendly staff, enhancing the overall experience for guests. The combination of stunning views, convenient location and excellent amenities make Baymont on the lake by Wyndham Hot Springs a cherished destination for travelers looking to enjoy both the natural beauty of the lake and the vibrant offerings of the city.
Breakfast
However, some reviews indicated areas for improvement. Issues such as cold food, scarce items after 8:30, inconsistent quality on different days and a lack of variety and healthy options were mentioned. Some guests were also disappointed with the early breakfast cutoff time at 9 AM and the occasional overcrowding in the dining area. Additionally, due to COVID-19 restrictions, some guests encountered a very basic grab-and-go breakfast with minimal offerings like packaged cakes and bottled water, which did not meet their expectations.
While the breakfast was generally rated as satisfactory and met basic needs, there were suggestions for a more consistent and diverse selection to enhance the overall guest experience.
Dinner
The bar area itself is characterized as nice, excellent and cool. Live music is a delightful accompaniment and the bar's unique setup includes a small, amiable staff, adding to the overall positive experience. While some guests noted that they didn’t use the bar, they appreciated its presence, especially the live music quality.
However, it’s important for potential visitors to note that the restaurant operates only from Thursday to Sunday. The breakfast bar, unfortunately, did not fare well in the reviews, being described as troublesome and nasty. On a positive note, snacks are available for purchase at the front desk.
The restaurant and lounge area within the hotel are often highlighted for their good food and convenience. Additionally, the staff's recommendations for nearby dining options, such as Fisherman’s Wharf, are excellent. The facilities overall, including the bar/grill with great food, drinks and live music, contribute to a satisfying stay.
Rooms
However, several guests pointed out that the hotel rooms are in need of significant updates and maintenance. Common critiques included outdated and broken furniture, issues with lighting and general wear and tear. Some rooms suffered from cleanliness issues, such as dusty ceilings, mold, unpleasant odors and dirty linens. Specific cases highlighted problems like non-functional air conditioning, clogged sinks and shower issues, which inconvenience the guests. There were also reports of mold and dampness affecting the comfort of some rooms.
Overall, while a good number of guests experienced clean, comfortable and spacious rooms with nice views and accommodating service, others encountered maintenance and cleanliness issues that detracted from their stay.
Beds
However, not all reviews are entirely favorable. A significant number of guests noted issues with bed hardness and firmness with some finding the beds too hard or the mattresses uncomfortable. There were mentions of stains on the sheets and pillows and even crumbs on the bed, indicating lapses in cleanliness for some stays.
Despite these concerns, the overarching sentiment appears to be one of general comfort, especially with clean and comfortable rooms supporting a restful stay. Overall, while there are areas for improvement, many guests found their bed experience at Baymont to contribute positively to their visit.
Cleanliness
However, there were also numerous mentions of significant issues with cleanliness. Several reviews highlighted dirty rooms, bathrooms and tubs with some guests encountering black mold on ceilings and walls. Problems such as overflowing trash, unclean outdoor areas and disorganized common areas were also frequently noted. Specific complaints included rooms not being cleaned daily with some reporting hair and dirt in various places and musty odors. In addition, there were mentions of condensation on floors, stained carpets and furniture bearing signs of wear and tear.
Overall, while the hotel received commendations for its cleanliness in certain areas, feedback indicates inconsistent housekeeping standards and notable areas for improvement in maintaining room hygiene and overall property upkeep.
Staff
The front desk staff, in particular, frequently stand out as very pleasant, always ready to assist guests with their needs, whether it’s through a smooth check-in process or handling special requests. Reviews often emphasize how the front desk and reception staff go above and beyond, ensuring a pleasant stay for their guests.
Housekeeping and other support staff are also appreciated for their efficiency and kindness with guests acknowledging their polite and helpful manner. Moreover, specific employees, like bartenders and breakfast attendants, receive personal shoutouts for their exceptional service.
Although there are occasional mentions of less-than-satisfactory service, these appear to be exceptions rather than the norm. Overall, the team at Baymont on the lake by Wyndham Hot Springs is praised for creating a warm, welcoming environment and providing excellent customer service.
Wi-Fi
Gym
Pool
However, some reviews highlight issues with cleanliness and maintenance. There are mentions of broken ladders, dirty and mildewed cushions and inconsistent trash services around the pool area. Guests have noted the presence of bugs in the pool and pointed out that it needs more frequent cleaning and skimming. Additionally, there were comments about the pool being small and sometimes overly warm. Despite these concerns, guests overall found the pool area "nice" and appreciated the lovely views and the pool's tranquil setting, suggesting an overall pleasant, though occasionally flawed, experience.
Family
Family rooms are also available, offering ample space for families to stay together comfortably. These features make the hotel a popular choice among families, as it provides a welcoming environment where everyone, from toddlers to adults, can find something fun to do.
4 Star
Business
Accessible
However, challenges have been mentioned, including the absence of wheelchair-accessible rooms and accessible showers with proper seating arrangements. While the hotel has elevators and some accessible facilities, there is a noted need for improved features such as handicap showers and better accommodation assignments when booking specific mobility-friendly rooms. The pool is also mentioned as having limited accessibility, which could be a drawback for some guests.
In summary, while the Baymont on the Lake by Wyndham Hot Springs provides several accessible features and services that benefit guests with disabilities, there are areas in need of improvement to better serve this demographic.
Outdoor Pool
However, the maintenance of the pool has been a point of concern for some visitors. Reports of the pool being green and dirty with trash around, were noted, suggesting the need for better upkeep. The area also apparently required repair and cleaner furniture with some finding the outdoor seating and lighting lacking.
Despite these issues, others still found the pool and patio area quite enjoyable, highlighting the beautiful lake view, suitable size of the pool with terraces and overall lovely environment. With some improvements in maintenance and cleanliness, this outdoor space has significant potential to offer an even more delightful experience for guests.
Luxury
Dog Friendly
Yes, Baymont on the lake by Wyndham Hot Springs has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Baymont on the lake by Wyndham Hot Springs.
Yes, Baymont on the lake by Wyndham Hot Springs welcomes dogs.
No, parking facilities aren't available at Baymont on the lake by Wyndham Hot Springs.
Yes, Baymont on the lake by Wyndham Hot Springs has a gym.
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