The Hotel Hot Springs
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Summary of reviewsThe Hotel Hot Springs is frequently praised for its prime location, providing easy access to downtown Hot Springs, historical landmarks like Bathhouse Row and Hot Springs National Park. Visitors appreciate being within walking distance of shops, restaurants and attractions, making the hotel ideal for both leisure and business travelers. Free parking and convenient access to the convention center further enhance its appeal.
Breakfast at the hotel receives predominantly positive feedback with many guests enjoying the variety of hot and fresh options including scrambled eggs, fried potatoes, biscuits, sausage and grits. The complimentary nature of the breakfast adds value to the stay, although some guests feel the selection could be more extensive and expressed a desire for additional fresh fruits and healthy choices. Despite occasional criticisms regarding consistency and presentation, the breakfast service is generally well-received.
The hotel's dining options, particularly the bar and grill, are noted for their excellent food quality and enjoyable ambiance. Dishes such as shrimp and grits and sirloin steaks receive specific mention and the live music at the bar enhances the dining experience. While some guests wish for more variety on the menu, the on-site restaurant and bar are appreciated for their convenience, reasonable pricing and friendly staff.
Guest reviews of the rooms are mostly positive, highlighting their cleanliness, modern updates and comfortable atmosphere. Spacious rooms with laminate flooring, updated interiors and great views contribute to a pleasant stay. However, some inconsistencies in room cleanliness and maintenance are reported, suggesting a need for improved housekeeping standards.
Cleanliness across the hotel presents a mixed picture. Many guests find the hotel and rooms clean and comfortable, while others report issues such as dirty rooms, dusty bathrooms and occasional pest sightings. Nonetheless, the hotel’s cleanliness is generally favorably mentioned and common areas are often described as tidy and modern.
The staff at The Hotel Hot Springs are commended for their friendliness, professionalism and helpfulness. The front desk and housekeeping staff, in particular, receive high praise. While there are occasional mentions of less favorable encounters, the majority of reviews highlight the staff as a significant positive aspect of the hotel.
WiFi service at the hotel is appreciated by several guests for its speed and reliability, although some experience weaker, slower connections. Despite occasional issues, staff efforts to assist with connectivity are noted positively.
Free parking is a definite perk, though some guests find the parking areas inconveniently located, often requiring a block or more of walking. Concerns about the safety and security of the parking area, particularly at night, are also mentioned.
Electric vehicle owners benefit from Tesla charging stations, though there are occasional reliability issues with the charging infrastructure.
Families find the hotel’s central location convenient and the hotel is regarded as family-friendly. The breakfast is particularly enjoyed by families, adding to the appeal for group stays.
Comfortable beds contribute to a restful stay with many guests praising their coziness and cleanliness. However, some issues with pillows and occasional discomfort are noted.
As a three-star hotel, The Hotel Hot Springs offers a blend of affordability and convenience. Guests often feel they receive good value, particularly appreciating the cleanliness, comfortable beds and excellent staff service, although some believe the service could align more closely with their financial expectations.
Overall, The Hotel Hot Springs provides a strategically placed, comfortable and accommodating stay with notable perks in location, dining and staff service, albeit with room for improvement in some areas of cleanliness and amenities.
Categories
Breakfast at the hotel receives predominantly positive feedback with many guests enjoying the variety of hot and fresh options including scrambled eggs, fried potatoes, biscuits, sausage and grits. The complimentary nature of the breakfast adds value to the stay, although some guests feel the selection could be more extensive and expressed a desire for additional fresh fruits and healthy choices. Despite occasional criticisms regarding consistency and presentation, the breakfast service is generally well-received.
The hotel's dining options, particularly the bar and grill, are noted for their excellent food quality and enjoyable ambiance. Dishes such as shrimp and grits and sirloin steaks receive specific mention and the live music at the bar enhances the dining experience. While some guests wish for more variety on the menu, the on-site restaurant and bar are appreciated for their convenience, reasonable pricing and friendly staff.
Guest reviews of the rooms are mostly positive, highlighting their cleanliness, modern updates and comfortable atmosphere. Spacious rooms with laminate flooring, updated interiors and great views contribute to a pleasant stay. However, some inconsistencies in room cleanliness and maintenance are reported, suggesting a need for improved housekeeping standards.
Cleanliness across the hotel presents a mixed picture. Many guests find the hotel and rooms clean and comfortable, while others report issues such as dirty rooms, dusty bathrooms and occasional pest sightings. Nonetheless, the hotel’s cleanliness is generally favorably mentioned and common areas are often described as tidy and modern.
The staff at The Hotel Hot Springs are commended for their friendliness, professionalism and helpfulness. The front desk and housekeeping staff, in particular, receive high praise. While there are occasional mentions of less favorable encounters, the majority of reviews highlight the staff as a significant positive aspect of the hotel.
WiFi service at the hotel is appreciated by several guests for its speed and reliability, although some experience weaker, slower connections. Despite occasional issues, staff efforts to assist with connectivity are noted positively.
Free parking is a definite perk, though some guests find the parking areas inconveniently located, often requiring a block or more of walking. Concerns about the safety and security of the parking area, particularly at night, are also mentioned.
Electric vehicle owners benefit from Tesla charging stations, though there are occasional reliability issues with the charging infrastructure.
Families find the hotel’s central location convenient and the hotel is regarded as family-friendly. The breakfast is particularly enjoyed by families, adding to the appeal for group stays.
Comfortable beds contribute to a restful stay with many guests praising their coziness and cleanliness. However, some issues with pillows and occasional discomfort are noted.
As a three-star hotel, The Hotel Hot Springs offers a blend of affordability and convenience. Guests often feel they receive good value, particularly appreciating the cleanliness, comfortable beds and excellent staff service, although some believe the service could align more closely with their financial expectations.
Overall, The Hotel Hot Springs provides a strategically placed, comfortable and accommodating stay with notable perks in location, dining and staff service, albeit with room for improvement in some areas of cleanliness and amenities.
Business Hotel
Attached to the Hot Springs Convention Center, it features over 7,000 square feet of event space suitable for conferences and meetings. The hotel also provides a 24-hour business center, complimentary shuttle service, and secured parking.
Hotel with Parking
This hotel provides complimentary secured parking in a 2-story parking garage. Valet parking is also available for guests with oversized luggage. It also offers a complimentary shuttle service.
EV charging stations
Accessible Hotel
This hotel offers detailed accessible features including specific door widths for entry and rooms, accessible parking and routes to various areas like the registration desk, meeting rooms, restaurant, and business center. Accessible rooms have mobility and hearing features such as roll-in showers, grab bars, visual strobe alarms, and lowered controls.
Hotel with EV Charging Stations
The Hotel Hot Springs offers Tesla charging stations. It provides a convenient charging option for Tesla owners visiting the area.
3-Star Hotel
Located in downtown Hot Springs, this hotel provides comfortable accommodations and convenient access to local attractions. It offers on-site dining and event spaces, making it suitable for both leisure and business travelers.
Family Friendly Hotel
Guest Reviews
The Hotel Hot Springs is highly praised for its prime location, making it an ideal choice for visitors who want convenient access to downtown Hot Springs. The hotel is within easy walking distance of historical landmarks like Bathhouse Row and Hot Springs National Park, as well as numerous shops, restaurants and attractions. Guests frequently highlight the ease of access to the convention center, making it suitable for both leisure and business travelers.
Reviewers appreciate the proximity to the city's vibrant hotspots while enjoying the tranquility of not being directly on the main street. The location is consistently marked as excellent, central and perfect, providing visitors with a seamless experience to explore the downtown area on foot. Free parking and easy findability further add to the hotel's convenience.
Overall, The Hotel Hot Springs stands out for its strategic placement, making it a top choice for those looking to immerse themselves in the cultural and historical essence of Hot Springs with minimal hassle.
Guests at The Hotel Hot Springs have a lot to say about the breakfast offerings. Overall, the feedback skews positively with many guests finding the breakfast to be very good, fresh and a great way to start their day. The complimentary nature of the breakfast is frequently highlighted, providing added value for visitors. The variety of hot and fresh options is appreciated with standout items such as scrambled eggs, fried potatoes, biscuits, sausage and grits frequently mentioned. Guests also appreciated the inclusion of healthier options like fresh fruit and yogurt.
The breakfast is described as delicious, amazing and wonderful by several reviewers, while others found it to be good and satisfying. The buffet-style setup seems to offer a decent variety of foods, catering to diverse preferences. However, some guests felt the selection could be more expansive, expressing a desire for more fresh fruits, bakery items and healthier choices. Bacon is notably missed by a few.
Not all feedback is glowing. Some guests found the breakfast offerings monotonous and felt there were few options, leading them to seek alternative dining options on subsequent days. There were also comments about the breakfast area being messy or the food being overcooked and greasy, suggesting inconsistencies in quality and presentation.
The service and accessibility of the breakfast area are generally praised with some guests feeling warmly welcomed by the staff. However, the breakfast can feel rushed and closes earlier than some guests would prefer, especially on weekends.
In conclusion, while the breakfast at The Hotel Hot Springs receives high praise from many guests for its variety and quality, there are areas for improvement, particularly in terms of offering a broader selection and maintaining consistency.
The dining experience at The Hotel Hot Springs garners a variety of positive feedback from guests, particularly praising the bar and grill offerings. The overall sentiment highlights the excellent food quality with specific mentions of delicious dishes such as shrimp and grits and wonderful sirloin steaks. The bar is often described as great and very nice with standout performances by bartenders, notably the acclaimed pineapple martini.
Live music at the bar is frequently appreciated, contributing to a vibrant and enjoyable atmosphere. Guests find the live entertainment and ample seating in the bar area to be a significant plus. The convenience of an on-site restaurant is noted positively, making it easy for guests to enjoy meals without leaving the hotel. The restaurant's staff receives accolades for being wonderful and excellent, further enhancing the dining experience.
Despite these positive notes, some guests express a desire for more variety in the restaurant's menu and a few have mixed opinions about certain meals. Nevertheless, the reasonable pricing, good service and overall great experience at the bar and restaurant make it a notable feature of The Hotel Hot Springs.
The Hotel Hot Springs offers rooms that are mostly praised for their cleanliness and modern updates, providing a comfortable and cozy experience for guests. Many reviews highlight the spaciousness of the rooms, modern amenities and great views, especially from the higher floors. The laminate flooring and updated interiors add a touch of modernity, contributing to a pleasant stay. Guests also appreciated the comfortable beds and well-designed bathrooms with some noting the convenience of extra space and multiple room amenities like plug-ins and USB ports.
However, the cleanliness of the rooms seems inconsistent with several reports of dirty floors, dust and occasional unwelcome critter sightings, which detracts from the overall experience. Some rooms were noted to be initially dirty but resolved after a reported issue. The size of the rooms varies with some reviews mentioning smaller, yet still comfortable spaces. The bathrooms, while modern, could use more hooks and occasionally had maintenance issues such as broken shower doors.
Despite these drawbacks, many found the rooms to be very clean, spacious and enjoyable with excellent views adding to the charm. The hotel’s amenities, including a good breakfast and friendly staff, further enhance the positive experience. However, the inconsistencies in room maintenance and cleanliness suggest that the hotel could benefit from more rigorous housekeeping standards.
At The Hotel Hot Springs, guests consistently found the beds to be comfortable, which contributes significantly to a restful stay. Numerous reviewers have praised the beds, describing them as cozy, comfy and super comfortable, ensuring a good night's sleep for most visitors. Many have highlighted the cleanliness of the beds, adding to their overall satisfaction with the accommodations.
However, some guests noted issues such as flat pillows, noticeable springs and occasional squeakiness. A few reviews did mention stained comforters and the beds not meeting comfort expectations, citing them as hard or not very comfy. Despite these minor drawbacks, the general consensus points to a positive sleeping experience at the hotel with many guests enjoying the comfort and coziness of the beds.
When it comes to the cleanliness at The Hotel Hot Springs, guest reviews present a mixed bag. Many found the property, especially rooms, to be clean and comfortable. Phrases like clean and comfortable, clean property, the room was very clean and clean and nice frequently surface in the reviews, indicating a positive experience for numerous guests. The common areas are also often noted as being clean with a modern look, contributing to a pleasant initial impression.
However, other reviews point to significant cleanliness issues. Some guests reported dirty rooms, dusty bathrooms and mold in showers. There were mentions of stained towels, layers of dust on vents and even sightings of cockroaches. Guest comments also highlighted inconsistent housekeeping with instances of rooms not being properly cleaned or maintained throughout their stay.
In summary, while many guests enjoyed clean and comfortable accommodations at The Hotel Hot Springs, particularly noting clean rooms and a tidy property, others encountered serious cleanliness lapses, suggesting that the hotel must address these issues to ensure a consistently positive guest experience.
The general sentiment from guests at The Hotel Hot Springs about its staff leans overwhelmingly positive. Guests frequently commend the staff for being friendly, polite and professional. The front desk staff, in particular, receive high praise for their helpfulness and accommodating nature with individuals like Bridgett earning special mentions for their excellent service.
Guests have also expressed appreciation for the staff's courteous and respectful demeanor, noting that they were very accommodating when it came to special requests or issues during their stay. The hotel's housekeeping and breakfast staff also receive positive remarks, contributing to the overall enjoyable experience.
However, there are occasional mentions of less favorable encounters, particularly around the front desk and management. Some guests have described specific instances where they found the staff to be unfriendly or unhelpful, but these comments are less common compared to the abundant positive feedback.
In summary, the staff at The Hotel Hot Springs is largely seen as a significant highlight, contributing to a welcoming and pleasant stay for most guests.
At The Hotel Hot Springs, opinions on the WiFi were mixed, but several guests appreciated it. Some found the WiFi fast and reliable with high-speed connectivity enhancing their experience. The hotel's staff were noted for their friendly assistance with connecting to the WiFi, ensuring guests could get online without hassle. However, there were instances when the WiFi was described as weak, slow or spotty. Despite these occasional issues, others found the service usable and worth mentioning. Overall, while the WiFi service may not be consistently perfect, the efforts of the staff to provide a positive experience are evident.
Parking at The Hotel Hot Springs has been a topic of mixed opinions among guests. On the positive side, many travelers appreciated the fact that parking is free with several guests specifically noting the convenience of having no extra fees associated with it. Additionally, covered parking was a noted advantage, providing protection from the elements. The parking areas were described by some as well-lit and generally secure, offering peace of mind, particularly during daytime.
However, there were consistent concerns about the proximity of the parking areas to the hotel. Many guests reported that the main parking garage is located a block or even several blocks away from the hotel, making it inconvenient, especially for those with a lot of luggage or traveling with children. The lack of valet parking was another point of dissatisfaction, as it added to the inconvenience of lugging baggage from distant parking spots.
Several reviewers mentioned that the parking garage could feel a bit dark and intimidating at night and some found the security measures inadequate. There were also complaints about the parking not being available due to road work, which added to the inconvenience. Overall, while the free parking is a definite perk, the distance and perceived safety of the parking garages left something to be desired for many of the hotel's guests.
The Hotel Hot Springs offers a range of amenities for electric vehicle owners. Guests appreciate the availability of Tesla charging and the convenience of having charging infrastructure accessible. The ability to park EVs is also noted as a benefit, potentially available at an additional cost. However, there are occasional issues with the charging stations' reliability and some guests have had to seek external options for electric charging nearby. Despite these minor inconveniences, the presence of EV charging options generally enhances the stay for those with electric vehicles.
The Hotel Hot Springs is situated in a convenient location for family travel, making it great for family groups and reunions. Its central position allows easy walking distance to various attractions, which can be particularly enjoyable when traveling with children. The hotel is deemed family-friendly with several reviews highlighting it as an excellent family vacation spot. Guests frequently enjoy time together on family trips and the kids seem to particularly love the breakfast offered. Families of different sizes, including family groups of four, have appreciated their stays.
The Hotel Hot Springs offers a blend of affordability and convenience that many guests found favorable. Despite its age, the hotel maintained a fine overall appearance with facilities that, while showing some wear, were acceptable for a three-star establishment. Many visitors were pleasantly surprised by the value they received, considering the star rating. The cleanliness of the hotel and the comfortable beds contributed positively to the overall experience and the staff frequently received high praise for their excellent service.
However, some guests felt that the hotel's service did not quite meet the three-star mark and expected more for the price they paid. While the hotel delivers on its three-star promises, a few felt it could improve to align more closely with their financial expectations. Despite these minor criticisms, the hotel is often described as a nice, great and even fantastic place to stay with many enjoying a superb and wonderful time. Overall, it's a good choice for those looking for decent value and dependable accommodations in Hot Springs.
The Hotel Hot Springs in Arkansas is a prime choice for business travelers, particularly due to its convenient location. Positioned close to the conference center and within walking distance to various offices, it offers seamless access for those attending business meetings or events. The hotel features business-friendly facilities, including well-maintained meeting rooms and a business center tailored to support professional needs.
Guests appreciate the excellent service and polite, helpful staff who cater to business necessities. The check-in process is efficient, ensuring that travelers can quickly settle into their well-maintained suites. Comfort is a high priority with guests noting the clean rooms and comfortable beds, ideal for a restful stay after a long day of work.
Dining options at the hotel receive high praise with guests enjoying the quality of meals available at the on-site restaurant and bar. The serene surroundings contribute to a quiet and respectful ambiance, making it easier to focus on work or relax. In summary, The Hotel Hot Springs stands out as a practical and accommodating choice for business trips.
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Location
Reviewers appreciate the proximity to the city's vibrant hotspots while enjoying the tranquility of not being directly on the main street. The location is consistently marked as excellent, central and perfect, providing visitors with a seamless experience to explore the downtown area on foot. Free parking and easy findability further add to the hotel's convenience.
Overall, The Hotel Hot Springs stands out for its strategic placement, making it a top choice for those looking to immerse themselves in the cultural and historical essence of Hot Springs with minimal hassle.
Breakfast
The breakfast is described as delicious, amazing and wonderful by several reviewers, while others found it to be good and satisfying. The buffet-style setup seems to offer a decent variety of foods, catering to diverse preferences. However, some guests felt the selection could be more expansive, expressing a desire for more fresh fruits, bakery items and healthier choices. Bacon is notably missed by a few.
Not all feedback is glowing. Some guests found the breakfast offerings monotonous and felt there were few options, leading them to seek alternative dining options on subsequent days. There were also comments about the breakfast area being messy or the food being overcooked and greasy, suggesting inconsistencies in quality and presentation.
The service and accessibility of the breakfast area are generally praised with some guests feeling warmly welcomed by the staff. However, the breakfast can feel rushed and closes earlier than some guests would prefer, especially on weekends.
In conclusion, while the breakfast at The Hotel Hot Springs receives high praise from many guests for its variety and quality, there are areas for improvement, particularly in terms of offering a broader selection and maintaining consistency.
Dinner
Live music at the bar is frequently appreciated, contributing to a vibrant and enjoyable atmosphere. Guests find the live entertainment and ample seating in the bar area to be a significant plus. The convenience of an on-site restaurant is noted positively, making it easy for guests to enjoy meals without leaving the hotel. The restaurant's staff receives accolades for being wonderful and excellent, further enhancing the dining experience.
Despite these positive notes, some guests express a desire for more variety in the restaurant's menu and a few have mixed opinions about certain meals. Nevertheless, the reasonable pricing, good service and overall great experience at the bar and restaurant make it a notable feature of The Hotel Hot Springs.
Rooms
However, the cleanliness of the rooms seems inconsistent with several reports of dirty floors, dust and occasional unwelcome critter sightings, which detracts from the overall experience. Some rooms were noted to be initially dirty but resolved after a reported issue. The size of the rooms varies with some reviews mentioning smaller, yet still comfortable spaces. The bathrooms, while modern, could use more hooks and occasionally had maintenance issues such as broken shower doors.
Despite these drawbacks, many found the rooms to be very clean, spacious and enjoyable with excellent views adding to the charm. The hotel’s amenities, including a good breakfast and friendly staff, further enhance the positive experience. However, the inconsistencies in room maintenance and cleanliness suggest that the hotel could benefit from more rigorous housekeeping standards.
Beds
However, some guests noted issues such as flat pillows, noticeable springs and occasional squeakiness. A few reviews did mention stained comforters and the beds not meeting comfort expectations, citing them as hard or not very comfy. Despite these minor drawbacks, the general consensus points to a positive sleeping experience at the hotel with many guests enjoying the comfort and coziness of the beds.
Cleanliness
However, other reviews point to significant cleanliness issues. Some guests reported dirty rooms, dusty bathrooms and mold in showers. There were mentions of stained towels, layers of dust on vents and even sightings of cockroaches. Guest comments also highlighted inconsistent housekeeping with instances of rooms not being properly cleaned or maintained throughout their stay.
In summary, while many guests enjoyed clean and comfortable accommodations at The Hotel Hot Springs, particularly noting clean rooms and a tidy property, others encountered serious cleanliness lapses, suggesting that the hotel must address these issues to ensure a consistently positive guest experience.
Staff
Guests have also expressed appreciation for the staff's courteous and respectful demeanor, noting that they were very accommodating when it came to special requests or issues during their stay. The hotel's housekeeping and breakfast staff also receive positive remarks, contributing to the overall enjoyable experience.
However, there are occasional mentions of less favorable encounters, particularly around the front desk and management. Some guests have described specific instances where they found the staff to be unfriendly or unhelpful, but these comments are less common compared to the abundant positive feedback.
In summary, the staff at The Hotel Hot Springs is largely seen as a significant highlight, contributing to a welcoming and pleasant stay for most guests.
Wi-Fi
Parking
However, there were consistent concerns about the proximity of the parking areas to the hotel. Many guests reported that the main parking garage is located a block or even several blocks away from the hotel, making it inconvenient, especially for those with a lot of luggage or traveling with children. The lack of valet parking was another point of dissatisfaction, as it added to the inconvenience of lugging baggage from distant parking spots.
Several reviewers mentioned that the parking garage could feel a bit dark and intimidating at night and some found the security measures inadequate. There were also complaints about the parking not being available due to road work, which added to the inconvenience. Overall, while the free parking is a definite perk, the distance and perceived safety of the parking garages left something to be desired for many of the hotel's guests.
EV charging stations
Family
3 Star
However, some guests felt that the hotel's service did not quite meet the three-star mark and expected more for the price they paid. While the hotel delivers on its three-star promises, a few felt it could improve to align more closely with their financial expectations. Despite these minor criticisms, the hotel is often described as a nice, great and even fantastic place to stay with many enjoying a superb and wonderful time. Overall, it's a good choice for those looking for decent value and dependable accommodations in Hot Springs.
Business
Guests appreciate the excellent service and polite, helpful staff who cater to business necessities. The check-in process is efficient, ensuring that travelers can quickly settle into their well-maintained suites. Comfort is a high priority with guests noting the clean rooms and comfortable beds, ideal for a restful stay after a long day of work.
Dining options at the hotel receive high praise with guests enjoying the quality of meals available at the on-site restaurant and bar. The serene surroundings contribute to a quiet and respectful ambiance, making it easier to focus on work or relax. In summary, The Hotel Hot Springs stands out as a practical and accommodating choice for business trips.
No, The Hotel Hot Springs doesn't have any pool.
No, a spa isn't available at The Hotel Hot Springs.
No, The Hotel Hot Springs doesn't allow dogs.
Yes, parking facilities are available at The Hotel Hot Springs.
No, The Hotel Hot Springs doesn't have a gym.
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