Heathrow Stay
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHeathrow Stay is praised for its strategic location, making it highly convenient for travelers flying in and out of Heathrow Airport. The proximity to the Piccadilly Underground line and Hounslow East Station facilitates easy access to central London and the airport. Guests benefit from nearby amenities, including shops, eateries, and a vibrant neighborhood atmosphere, enhancing the appeal for those on short stays or layovers.
The staff at Heathrow Stay contribute positively to the guest experience, with their warmth and hospitality frequently mentioned. Manager Joanne and her team are highlighted for their exceptional service, making guests feel comfortable and at home. This amiable service from the bar and reception staff is a strong point in the hotel's favor.
Guests have varied experiences with the rooms. While the location is advantageous, some rooms are appreciated for their cleanliness and spaciousness, with comfortable beds making for a relaxing stay. Nonetheless, inconsistencies in room maintenance and cleanliness are noted, with issues such as cigarette odors, stained sheets, and broken amenities detracting from the experience. External noise from the pub below also presents a challenge for restful stays.
While the beds are often deemed comfortable, accommodating guests seeking a restful night, occasional maintenance issues such as small bed sizes or broken mattresses can impact the sleeping experience. Competitive pricing appeals to budget-conscious travelers, but improvements in cleanliness and room upkeep are necessary to elevate guest satisfaction.
Overall, Heathrow Stay offers a favorable location and welcoming staff, though enhancements in room maintenance and cleanliness are needed to provide a consistently pleasant stay for guests.
Categories
The staff at Heathrow Stay contribute positively to the guest experience, with their warmth and hospitality frequently mentioned. Manager Joanne and her team are highlighted for their exceptional service, making guests feel comfortable and at home. This amiable service from the bar and reception staff is a strong point in the hotel's favor.
Guests have varied experiences with the rooms. While the location is advantageous, some rooms are appreciated for their cleanliness and spaciousness, with comfortable beds making for a relaxing stay. Nonetheless, inconsistencies in room maintenance and cleanliness are noted, with issues such as cigarette odors, stained sheets, and broken amenities detracting from the experience. External noise from the pub below also presents a challenge for restful stays.
While the beds are often deemed comfortable, accommodating guests seeking a restful night, occasional maintenance issues such as small bed sizes or broken mattresses can impact the sleeping experience. Competitive pricing appeals to budget-conscious travelers, but improvements in cleanliness and room upkeep are necessary to elevate guest satisfaction.
Overall, Heathrow Stay offers a favorable location and welcoming staff, though enhancements in room maintenance and cleanliness are needed to provide a consistently pleasant stay for guests.
Hostel with Parking
Cheap Hostel
Small Hostel
Guest Reviews
Located in a prime spot for travelers, Heathrow Stay offers convenience and accessibility, making it an excellent choice for those flying in and out of Heathrow Airport. Its proximity to the Piccadilly Underground line and Hounslow East Station ensures easy access to both the airport and central London. Guests appreciate the hotel's close vicinity to various amenities, including shops, Indian eateries, and a high street, all within walking distance. The location not only provides a straightforward journey to Twickenham and the nearby areas but also situates guests within a vibrant neighborhood. The strategic placement above a pub adds a unique charm to the stay, making it an appealing option for short stays or layovers. Overall, the location offers a comfortable base for air travelers, coupled with a smooth check-in experience.
Heathrow Stay offers a mixed experience when it comes to room quality. The hotel's advantageous location, close to public transport and metro access, stands out as a notable benefit for many guests. Additionally, some visitors appreciated the clean and spacious nature of certain rooms, with a few mentioning comfortable beds and appropriately sized accommodations.
However, the overall cleanliness and maintenance of the rooms appear to be inconsistent. Many reviews highlight issues with cigarette odors despite the no smoking policy, suggesting pervasive smoke smells across several rooms. There are multiple accounts of stained sheets and broken or malfunctioning amenities, including showers, beds, and closets. The rooms are described as basic, small, and sometimes presenting a health hazard due to cleanliness concerns. Additionally, external noise from the pub below, which often plays loud music late into the night, could be a disturbance for guests.
While helpful staff and competitive pricing may appeal to budget-conscious travelers, the hotel could benefit from improvements in cleaning and maintenance to enhance guest satisfaction.
At Heathrow Stay, guests commonly noted the comfort of the beds, often describing them as comfortable and bouncy, providing a relaxing experience after a long day. Many found the beds satisfactory for their price, with clean bed sheets contributing to a pleasant stay. However, some reviews pointed out issues such as small bed sizes and occasional discomfort due to broken mattresses or older furniture. While there were concerns about noise at night and occasional maintenance issues, the overall sentiment surrounding the beds suggested a mix of comfort with room for improvement.
Heathrow Stay has received considerable criticism from guests regarding its cleanliness and hygiene standards. Frequent complaints highlight the unsanitary conditions of the shared toilets and showers, often described as filthy and unpleasant. The maintenance of the rooms has also been a concern, with mentions of stained bedding, blocked sinks, and a general state of disrepair. The overall ambiance is made less inviting due to persistent odors, attributed to stale smoke and unclean carpets. Noise from the nearby pub further disrupts the experience, making it challenging for guests to rest, particularly those needing to catch early flights. While positioned as a budget-friendly option near the airport, the lack of cleanliness and upkeep has deterred many travelers, with some suggesting alternatives should be considered.
At Heathrow Stay, warmth and hospitality are at the forefront of the guest experience. Visitors frequently commend the incredibly friendly and accommodating staff, highlighting their polite and welcoming demeanor. Joanne, the manager of the establishment, is particularly noted for her exceptional hospitality, making guests feel at home and encouraging repeat visits. The team at the bar and reception, including the ladies who manage check-ins, receive praise for their helpful and courteous service, ensuring a pleasant and seamless experience. Despite some isolated negative feedback, the overall sentiment remains positive, with the majority of guests appreciating the attentive and cheerful staff who contribute significantly to the pleasant atmosphere of the hotel.
Location Show Map
Location
Rooms
However, the overall cleanliness and maintenance of the rooms appear to be inconsistent. Many reviews highlight issues with cigarette odors despite the no smoking policy, suggesting pervasive smoke smells across several rooms. There are multiple accounts of stained sheets and broken or malfunctioning amenities, including showers, beds, and closets. The rooms are described as basic, small, and sometimes presenting a health hazard due to cleanliness concerns. Additionally, external noise from the pub below, which often plays loud music late into the night, could be a disturbance for guests.
While helpful staff and competitive pricing may appeal to budget-conscious travelers, the hotel could benefit from improvements in cleaning and maintenance to enhance guest satisfaction.
Beds
Cleanliness
Staff
No, Heathrow Stay doesn't have any pool.
No, a spa isn't available at Heathrow Stay.
No, Heathrow Stay doesn't allow dogs.
Yes, parking facilities are available at Heathrow Stay.
No, Heathrow Stay doesn't have a gym.
Location Show Map
More Options
