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Summary of reviewsHomestay Hotel Heathrow enjoys a strategic location ideal for travelers, especially those needing quick access to Heathrow Airport. Just a short tube ride away from the airport and close to Hounslow Central underground station, it offers exceptional convenience for travel to and from central London. The nearby area's array of shops, restaurants and local amenities, combined with the hotel's picturesque and clean settings, add to its appeal. The friendly and helpful staff contribute significantly to a welcoming atmosphere, enhancing the overall guest experience.
The breakfast at Homestay Hotel Heathrow generally receives positive feedback with many guests praising its delicious and ample portions, freshly cooked offerings and attentive service. The traditional British breakfast is particularly well-liked for its heartiness and fair pricing. However, some inconsistencies in availability and quality were reported with a few guests encountering unavailability issues, timing conflicts or a lack of vegetarian options. Ensuring breakfast details ahead of time is recommended to avoid surprises.
Room reviews highlight their compact nature but emphasize the cleanliness and comfort provided. While the small size was a common remark, the rooms' modern decor, necessary amenities and clean environments received positive feedback. Guests noted some minor issues such as noise levels and occasional unclean spots, but overall, the rooms were deemed functional and suitable for short stays. The staff's welcoming and accommodating nature further bolstered the hotel's positive impression.
Cleanliness at Homestay Hotel Heathrow garnered mixed reviews. Many guests praised the hotel's cleanliness, modern feel and attention to detail. However, several instances of hygiene concerns, ranging from minor lapses to more significant issues like bed bugs, were also reported. This indicates a variability in cleaning standards, suggesting a more consistent approach could enhance guest satisfaction.
The exceptional service provided by the staff stands out as a highlight, frequently described as friendly, helpful and accommodating. Whether offering solutions, providing guidance or delivering a warm welcome, the staff's dedication to guest satisfaction is a cornerstone of the hotel's inviting atmosphere.
Parking at the hotel presents a mixed experience. While some guests found the process easy and appreciated the secure options, others were inconvenienced by the off-site parking arrangements and additional charges. Understanding the parking logistics in advance is advisable to ensure a smoother experience.
Homestay Hotel Heathrow is also celebrated for its family-friendly environment with spacious and comfortable family rooms that cater to groups and larger parties. The staff's positive interactions with children and the welcoming ambiance make it an ideal choice for family travelers.
Guests generally found the beds at Homestay Hotel Heathrow comfortable, often noting the quality of sleep and room ambiance. However, a few guests reported issues with mattress firmness and pillow comfort. Improving these minor aspects could enhance the overall bedding experience.
For business travelers, the hotel's convenient location near important venues and its practical features offer significant value. While the lack of in-room desks was noted, the helpful and friendly staff, combined with the hotel's proximity to business hubs, make it a competent choice for work-related stays.
In summary, Homestay Hotel Heathrow offers a highly convenient and welcoming stay with an excellent location, friendly staff and clean, comfortable rooms. Despite some minor inconsistencies, it remains a solid option for travelers of all types, including families and business visitors. Show more
Read review summaries for all categories
Categories
Boutique-style Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Small Hotel
4-Star Hotel
Room Types
Premier Double or Twin RoomAn en suite marble bathroom with shower and free toiletries, tea/coffee making facilities, and a flat-screen TV feature in this room with free Wi-Fi. Please request double/twin when booking.
Classic Single RoomAn en suite marble bathroom with shower and free toiletries, tea/coffee making facilities, and a flat-screen TV feature in this room with free Wi-Fi.
Classic Double RoomAn en suite marble bathroom with shower and free toiletries, tea/coffee making facilities, and a flat-screen TV feature in this room with free Wi-Fi.
Classic Twin RoomAn en suite marble bathroom with shower and free toiletries, tea/coffee making facilities, and a flat-screen TV feature in this room with free Wi-Fi.
Deluxe Quadruple RoomAn en suite marble bathroom with shower and free toiletries, tea/coffee making facilities, and a flat-screen TV feature in this room with free Wi-Fi.
Guest Reviews
7.1
Good
Location
Homestay Hotel Heathrow offers an optimal location for travelers, particularly those with plans involving Heathrow Airport. The hotel is perfectly situated, being just a short and direct tube ride away from the airport. Its close proximity to Hounslow Central underground station makes it highly accessible and convenient, facilitating easy travel to and from central London. Guests have praised its excellent location, which is ideal for both work-related visits and leisure travelers.
The immediate vicinity of the hotel boasts a variety of shops, restaurants and local amenities. The hotel's picturesque building and yard area, coupled with its cleanliness and modern room decor, provide a comfortable stay. Visitors also appreciated the friendly and helpful staff, who contribute to a welcoming atmosphere.
For those attending events or exploring nearby attractions, the hotel's location near Hounslow center and Twickenham adds to its appeal. The combination of convenience for Heathrow flights, accessibility to the tube and proximity to the local area makes Homestay Hotel Heathrow a very good option for both short and longer stays in London.
Breakfast
The breakfast experience at Homestay Hotel Heathrow elicited mixed reactions from guests, though positive comments largely dominated the feedback. Many reviewers praised the breakfast, describing it as delicious, excellent and fantastic with ample portions and attentive service. The freshly cooked and made-to-order approach was especially appreciated with guests noting the friendly and hospitable chef who provided a personalized touch.
The traditional British breakfast received commendations for its completeness and heartiness, making it a good start to the day. Several guests highlighted the fair pricing, tasty offerings and the impressive accommodation to specific requests, such as altering breakfast times for early flights.
Nevertheless, criticisms were also common. Some guests faced unavailability issues, discovering on arrival that breakfast wasn't included or cooked the day before and reheated. Others experienced delays and found breakfast options limited or greasy. There were instances where items were missing or no vegetarian substitutions were offered.
A handful of guests were left disappointed with the service, reporting instances of scheduled breakfasts being unavailable and the staff being unprepared. Despite these hiccups, the dedicated efforts of particular staff members to ensure a pleasant experience were noted and appreciated.
In summary, while the breakfast at Homestay Hotel Heathrow largely satisfied many, inconsistencies in availability and quality did lead to a less than seamless experience for others. It’s advisable to confirm breakfast details ahead of time to avoid surprises.
Rooms
The guest reviews for 'Homestay Hotel Heathrow' predominantly highlight the small size of the rooms, a common theme among many visitors. Descriptions of rooms range from very small and tiny to extremely compact with some guests finding it cramped and unsuitable for double occupancy. Despite the size, positive remarks focus on the cleanliness and comfort of the rooms. Many guests describe their rooms as very clean and functional with a few noting them as modern and equipped with necessary amenities such as tea and coffee service.
While some visitors found the beds to be firm and comfortable, perfect for a good night's sleep, others mentioned issues like a hard or narrow bed. The cleanliness of the rooms generally received favorable comments, although there were occasional reports of unclean bathrooms and minor issues such as hairs in the shower tray and on the toilet seat. Noise levels were another concern for some with reports of rowdy neighbors and a stuffy atmosphere due to an inability to open the windows fully.
Despite these issues, the hotel’s convenient location close to transport links, particularly Hounslow Central Tube Station, adds to its appeal. Staff are frequently praised for being welcoming and accommodating, providing a pleasant and friendly environment for guests. Ultimately, while the rooms may be on the smaller side, they are generally clean and comfortable, making them a suitable option for travelers needing a short stay near Heathrow.
Beds
Guests at Homestay Hotel Heathrow frequently praised the comfort of the beds with numerous reviews highlighting the beds as comfortable, big and conducive to a good night's sleep. Some reviewers noted the presence of a big bed in their room, which added to their overall satisfaction. Positive mentions of comfortable rooms and boutique ambiance further enhance the hotel's appeal. However, there were some contrasting opinions with a few guests finding the mattresses either too soft or sagging and some discomfort reported with the pillows. The size of the rooms and the positioning of the hotel were also appreciated by visitors, although a few minor issues were noted regarding bed configurations and spacing. Overall, the hotel seems to offer a generally comfortable stay, though a few bedding improvements could enhance the experience for all guests.
Cleanliness
Homestay Hotel Heathrow presents a mixed bag when it comes to cleanliness, based on guest reviews. Many guests praised the hotel for its cleanliness, noting it was a clean and very clean hotel, maintained well and spotless with modern room decor. The clean and tidy rooms were often complemented by friendly, accommodating and helpful staff which enhanced the overall positive impressions.
Visitors appreciated the hotel's clean and modern feel, a good standard of cleanliness and found the rooms comfortable despite being small. The convenient location near the town center and tube station was another highlight. Guests also mentioned that the hotel was clean throughout with attention to detail in its design, making it look and feel very modern.
However, not all reviews were positive. Several guests reported hygiene issues, including dirty bathrooms, urine stains and hair on the bedding. There were complaints about rooms not being properly cleaned, garbage found and expired breakfast products. Some extreme cases included bed bugs and an overall poor level of cleanliness. These negative experiences were contrasted by the hotel's otherwise good reviews, indicating a possible inconsistency in cleaning standards.
In summary, while many guests found Homestay Hotel Heathrow to be clean, modern and pleasant with friendly staff, there were notable exceptions highlighting serious cleanliness concerns that could potentially affect the stay experience.
Staff
The staff at Homestay Hotel Heathrow consistently receive high praise for their exceptional service and hospitality. Described as friendly, helpful and accommodating, they go above and beyond to ensure guests feel welcome and at home. Visitors highlight the warmth and attentiveness of the team with front desk personnel often being singled out for their superb customer service and genuine interest in making stays as pleasant as possible. The staff's politeness and willingness to assist surpass guests' expectations, contributing to the hotel's inviting and pleasant atmosphere. Whether offering solutions, providing informative guidance or simply being kind and pleasant, the staff's dedication to guest satisfaction is a standout feature noted by many. In summary, the friendliness and helpful nature of the Homestay Hotel Heathrow’s staff play a crucial role in creating a warm and welcoming environment for all who stay there.
Parking
When it comes to parking at Homestay Hotel Heathrow, the experiences shared by guests portray a mixed scenario. Positively, parking is available and some guests found the process straightforward with handy access to secure spots, particularly beneficial in central London. Additionally, the hotel staff were noted for their helpfulness and attention to detail regarding parking arrangements.
However, multiple reviews point out that the parking is not always on-site, sometimes requiring a walk of up to 10 minutes or even parking in a driveway two streets away. This offsite parking situation proved inconvenient for some guests, emphasizing the need to pay an extra £10 per night, which was not included in the stay.
Despite the secure parking options offered, the distance and the additional charges were less favored by guests who were expecting more straightforward arrangements. Parking being a bit of a struggle or too far from the hotel were common concerns along with the limited availability of nearby parking spots. Nonetheless, for those staying at the Homestay Hotel Heathrow, ensuring they understand the parking logistics in advance could make for a smoother visit.
Family
Homestay Hotel Heathrow exudes a warm, family-friendly atmosphere, making it an ideal choice for those traveling with children. Its unique and compact setup gives off a family-run vibe with proprietors who go out of their way to create a welcoming environment. The hotel's family rooms stand out for their size and comfort, offering ample space and facilities that cater especially well to groups. Guests have expressed appreciation for the sizable family accommodations, which can comfortably host larger parties, including up to six children.
The staff at Homestay Hotel Heathrow also receive accolades for their friendly and accommodating nature. Many reviewers noted the staff's pleasant interactions with kids, highlighting their loveable and pleasant demeanor. This level of personalized service and attention to detail enhances the overall appeal for families.
The hotel's location near Heathrow makes it suitable for short stays, whether for solo travelers, couples or families. Ultimately, Homestay Hotel Heathrow is celebrated as a great option for families seeking comfort, space and a genuine, friendly service.
Business
'The Homestay Hotel Heathrow' offers convenient features for business travelers with notable highlights including its excellent location. Positioned near key locations like the Council and Twickenham Stadium, it offers good proximity for meetings and events. Helpful advice about parking, available for just £10, adds to its practicality.
Staff at the hotel are frequently described as friendly and exceedingly helpful, always ready to assist with luggage and other needs, ensuring a seamless and comfortable stay. The service extends to proactive communication, such as calls to confirm check-in times and parking requirements.
Additionally, being close to Hounslow city centre proves advantageous for business needs. Despite a minor drawback of not having a desk in the room, the overall value provided by the hotel remains significant without compromising on comfort. The cheerful and welcoming demeanor of the staff further enhances the positive experience.
No, Homestay Hotel Heathrow doesn't have any pool.
No, a spa isn't available at Homestay Hotel Heathrow.
No, Homestay Hotel Heathrow doesn't allow dogs.
Yes, parking facilities are available at Homestay Hotel Heathrow.