Hyatt Regency Houston West

Houston 29.78657100, -95.61937400 , 13210 Katy Freeway (Show on Map)
8.0
Very Good


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Summary of reviewsThe Hyatt Regency Houston West receives notable commendations for its excellent location and accessibility, being ideally situated for both leisure and business travelers. With convenient access to the city's main thoroughfares and proximity to the Energy Corridor, it serves as a great hub for exploring the Houston area. The hotel is beautifully designed, with scenic views of the lake providing a tranquil environment amidst an industrial surrounding.

Guests frequently praise the cleanliness of the hotel, highlighting the well-maintained rooms and common areas, as well as the friendly and efficient service. The elegant lobby and overall ambiance contribute to a positive guest experience. The staff is exceptionally accommodating and informative, enhancing the welcoming atmosphere of the hotel. Specific staff members receive high accolades for their dedication to guest satisfaction, ensuring a pleasant stay for families, business travelers, and leisure visitors alike.

The dining options at the hotel, including the Black Lounge and Cafe on the Lake, receive positive feedback for their quality offerings and excellent service, despite some guests noting limited menu options at the bar and occasionally high prices. Breakfast enjoys favorable reviews, with most guests enjoying the delicious buffet variety and the serene setting of the Lakeside Cafe, though some desire more complimentary options.

The hotel's pool area is generally well-regarded for its relaxing and lively atmosphere, despite some cleanliness concerns. The free and ample parking facilities add convenience to the guest experience, seamlessly integrating with the hotel's accessibility features.

Room reviews present a more mixed perspective, with positive notes on cleanliness and spaciousness, while indicating a need for updates and renovations in some areas. The beds, however, are often praised for their comfort, contributing to a restful stay for many.

Overall, Hyatt Regency Houston West is valued for its strategic location, cleanliness, and exceptional service, making it a commendable choice for a comfortable and enjoyable stay in Houston.
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Hotel near Golf Courses
Situated in West Houston, this hotel offers easy access to various golf courses in the area. It provides comfortable accommodations and amenities, making it a good option for golf travelers.

Family Friendly Hotel
The Hyatt Regency Houston West is family-friendly. The hotel is suitable for families looking for accommodations in the Energy Corridor.

Dog Friendly Hotel
This hotel welcomes dogs with treats and has a nonrefundable cleaning fee. Limit is one dog per room, no greater than 55 pounds.

Hotel with Outdoor Pool
The hotel offers a standard outdoor pool facility suitable for relaxation and recreation. It's a reliable option for travelers seeking a comfortable stay with pool access.

Hotel with Heated Pool
The Hyatt Regency Houston West offers a delightful outdoor heated pool, promising guests a rejuvenating dip regardless of the season. The pool area is equipped with loungers, allowing guests to unwind poolside, soak up the sun, or cool off under an umbrella with a refreshing beverage and tasty bites.

Moreover, the hotel elevates the poolside experience during the summer with a live music series. This event turns the pool area into a vibrant hub of entertainment, featuring amazing music, delicious food, drinks, and more. Both guests and locals are invited to join this lively gathering, creating a dynamic mix of personalities and a unique, lively atmosphere. The heated pool and accompanying amenities at the Hyatt Regency Houston West ensure an unforgettable poolside experience.

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Deluxe Room - 1 King Bed This air-conditioned room features a flat-screen cable TV. There is also a private bathroom with granite vanity.

Deluxe Double Room This air-conditioned room features a flat-screen cable TV. There is also a private bathroom with granite vanity.

ADA Deluxe Room - 1 King Bed This air-conditioned room features a flat-screen cable TV. There is also a private bathroom with granite vanity. Accessible features like wider doorways are installed.

Premier Room -1 King Bed This spacious, air-conditioned room features a separate seating area and a flat-screen cable TV. There is also a private bathroom with granite vanity.

VIP Suite - 1 King or 2 Double Beds This suite offers enough space to accommodate up to 6 people for dinner or 30 people for receptions. A murphy bed is included.

Park Suite - 1 King or 2 Double Beds This suite offers enough space to accommodate 10 people for meetings.

ADA with Roll in Shower Premier - 1 King This large corner room has air conditioning, cable TV and seating area.

ADA Deluxe Roll In Shower-2 Double beds Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.

ADA Premier Room - 1 King Bed Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.

Deluxe Room Connector - 1 King Bed Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Room Connector - 2 Double Beds Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

Junior King Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.

Double Room with Two Double Beds Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. The quadruple room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 2 beds.

King Room Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. The spacious triple room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
8.0
Very Good
Location
Hyatt Regency Houston West is consistently praised for its superb location, making it an ideal choice for travelers seeking convenience in the Houston area. Nestled conveniently close to the freeway, it offers easy access to the city's main thoroughfares, making it suitable for a quick pitstop off the Katy Freeway or for those needing to navigate Houston efficiently. Its proximity to the Energy Corridor is particularly advantageous for business travelers. The hotel is surrounded by shopping centers, parks, and various dining options just a short drive away, allowing guests to explore the local area and amenities with ease.

While the immediate vicinity may be industrial, the hotel's location is a strong point for those needing access to the city while enjoying a tranquil environment. The property itself is noted for its elegant lobby and scenic views of the lake, providing a peaceful ambiance for guests. Overall, the Hyatt Regency Houston West combines accessibility with comfort, serving as a great base for both leisure and business travelers. Cleanliness and friendly, efficient service are frequently highlighted, contributing to the overall positive experience of staying at this well-situated hotel.

Breakfast
The breakfast experience at the Hyatt Regency Houston West is met with a mix of favorable and critical perspectives. Many guests were impressed by the quality and flavor of the breakfast, describing it as delicious and amazing. The buffet was frequently commended for offering a good variety of options and accommodating a range of palates, with some highlighting an expanded selection that allowed for a pleasing meal.

The cafe staff were praised for their friendly and helpful demeanor, which added a welcoming touch to the dining experience. Guests also appreciated the serene atmosphere of the Lakeside Cafe as a pleasant spot to enjoy their morning meal. However, there were some critiques regarding the buffet's availability and the lack of complimentary options. Certain reviewers expressed a desire for more non-beef and pork options, and a few were dissatisfied with the temperature and cost of the buffet offerings. Despite these concerns, the overall sentiment towards breakfast leans positively, with many guests leaving satisfied by the morning dining experience at the hotel.

Dinner
The dining experience at Hyatt Regency Houston West offers a satisfying array of culinary options that generally receive favorable impressions from guests. Many visitors commend the delicious offerings at the Black Lounge, highlighting the soup as particularly delightful and praising the accommodating staff. The Cafe on the Lake is frequently noted for its excellent service and high-quality food, making it a popular choice among diners. Guests appreciate the good food and drinks available at the hotel's restaurant, although some mention that options are somewhat limited, especially when dining at the bar, where it can also be uncomfortably cold. While there are accolades for taste and service, a few guests feel that the meals are overpriced, with one citing an unpleasant experience. Overall, the dining at Hyatt Regency Houston West provides enjoyable experiences, with specific areas showing room for improvement.

Rooms
Hyatt Regency Houston West offers guests a mixed experience when it comes to their rooms. While many guests find the rooms to be clean, spacious, and comfortable, some also note the need for updating and renovations. The plush and comfortable beds are often praised, providing a good night’s sleep for many visitors. Additionally, guests appreciate the cleanliness of the rooms and bathrooms, which come with ample towels.

However, several reviews highlight that the decor and furniture seem dated, with some rooms showing signs of wear and tear. Issues such as faulty outlets, poor lighting, and inadequate noise insulation also detract from the overall experience. Despite these concerns, many guests have found the rooms to be cozy and well-equipped with the essentials for a pleasant stay. Overall, the rooms, while in need of some modernization, offer a decent level of comfort and cleanliness at a reasonable price.

Beds
Nestled in the bustling area of Houston, Hyatt Regency Houston West garners mixed reviews regarding its bedding, which plays a pivotal role in guest experiences. Amidst varied opinions, a striking thread of praise points to the beds' comfort as a highlight for many. Guests frequently find themselves enveloped in delight by the soft and plush mattresses, with numerous accolades for achieving a superb night's sleep. Pillows add an extra touch of comfort, often deemed terrific, contributing to restful slumbers.

The king-sized bed often stands out, lauded for its size and cozy nature, making it many visitors' favorite part of their stay. However, not all guests share in this satisfaction. A portion of reviews reveals encounters with less than ideal mattress conditions, from overly soft beds leading to discomfort, to hard or old mattresses causing backaches. While some guests find the firmness of mattresses less favorable, a significant number appreciate the beds' overall comfort level, often highlighting them alongside the spacious, clean rooms.

Despite occasional concerns about the state of the beds, the positive sentiment prevails for many, painting a picture of a potential haven for tired travelers seeking rejuvenation within this vibrant city.

Cleanliness
The Hyatt Regency Houston West is consistently praised for its cleanliness, offering guests a refreshing and inviting environment. A majority of the reviewers highlight the hotel as a remarkably clean establishment, with a well-organized and pleasant ambiance permeating both the rooms and common areas. Many guests appreciated the friendly staff and the neatness that contributes to a safe and comfortable experience. The hotel itself is described as gorgeous, with cleanliness being a notable standout, making it one of the freshest-smelling hotels encountered.

Guests often commend the tidiness of their rooms, noting that the accommodations are well-maintained with clean sheets, and a comfortable, soft bed to ensure a restful stay. The property's interior and exterior are both acknowledged for their pristine conditions, contributing to a visually appealing and calming atmosphere. The hotel and its facilities are generally clean, facilitating a peaceful and relaxing atmosphere that complements the excellent service offered.

While a couple of reviews pointed out areas for improvement, such as occasional water stains and minor issues with air conditioning, the overall sentiment is positive, with many guests expressing intentions to return due to the high standards of cleanliness. The Hyatt Regency Houston West offers a beautiful and clean setting where guests can enjoy a serene and well-kept environment alongside spacious and professionally serviced rooms.

Staff
Nestled in the vibrant city of Houston, the Hyatt Regency Houston West stands out for its exceptionally friendly and accommodating staff. The team consistently receives praise for being informative, attentive, and always ready to assist. Many guests have highlighted the competence and pleasant demeanor of the staff, which contributes to a warm and welcoming atmosphere throughout the hotel.

The front desk personnel are particularly noted for their delightful service, with special mentions of Kameyah and Tabitha for their incredible support and patience. The staff’s dedication to providing top-notch hospitality is evident, as they go the extra mile to ensure guests feel at home, even accommodating special requests like room changes seamlessly. The attentiveness extends to the littlest of guests, with staff paying great attention to children, making the hotel a family-friendly destination.

The hotel's restaurant and bar add to the delightful experience, where the service stands out for its warmth and efficiency, with notable mentions of the amiable server Mohammad enhancing dining experiences. Despite an isolated instance of a less-than-hospitable greeter, the overwhelming consensus is a positive reflection on the exemplary service provided by the hotel staff. Overall, the Hyatt Regency Houston West is lauded for combining excellent service with comfort, ensuring a pleasant stay for every guest.

Wi-Fi
At Hyatt Regency Houston West, the WiFi experience has proven to be a topic of interest among guests. While some travelers initially find the free WiFi service to function adequately, a number have encountered connectivity issues that hinder their ability to enjoy seamless internet access. The paid internet option appears to face similar challenges, sometimes requiring lengthy troubleshooting sessions with hotel IT staff, as they work through connectivity problems from another location.

Despite these setbacks, there are positive aspects noted by guests who have witnessed improvements. Professionalism from hotel associates when addressing WiFi issues has been highlighted, suggesting a commitment to resolving these concerns and improving guest satisfaction. Additionally, some guests have appreciated the overall workspace setup, benefiting from a good desk setup and adequate power access alongside the WiFi, when operational. The hotel also offers free covered parking, providing a convenient bonus to the stay.

Given these experiences, it may be wise for potential guests to inquire about the current status of WiFi services prior to booking, ensuring expectations are aligned with the hotel's offerings.

Pool
The pool area at Hyatt Regency Houston West has received numerous positive remarks from guests for its beauty and the comfortable amenities it offers. It's conveniently accessible and well-equipped with sunbeds and complimentary towels, which enhance the overall relaxation experience. Guests have also enjoyed the lively atmosphere, with life entertainment adding an extra layer of enjoyment. The area provides a good space with nice chairs and a bar offering refreshing drinks. However, some feedback highlights issues such as cold and occasionally dirty pool water, as well as concerns about cleanliness in the hot tub. The location next to a creek can attract bugs, which might be off-putting for some visitors. Despite these drawbacks, many guests have found the pool and its surroundings to be an appealing place for relaxation.

Parking
Hyatt Regency Houston West offers a hassle-free parking experience that travelers will appreciate. Guests frequently highlight the ample and free parking options available at the hotel, allowing for easy access without any additional charges. Whether it's a covered garage or open spaces, there are plenty of parking spots to choose from, ensuring convenience for all visitors. The clean and accessible parking areas seamlessly connect guests to the hotel facility, providing a smooth transition from arrival to check-in. Overall, the parking situation is one of the well-regarded features, contributing positively to the overall experience at the Hyatt Regency Houston West.

Family
Hyatt Regency Houston West proves to be a delightful destination for families with children, offering engaging activities that captivate younger guests. The hotel features an indoor area where kids can enjoy the unique experience of feeding fishes, an activity that is consistently praised and adored by visiting children. The ambiance of the location also enhances the overall experience, providing a welcoming atmosphere that families find appealing. Moreover, the staff is noted for their attentive service, ensuring that the needs of children are well-catered to during the stay. Additionally, the property welcomes furry family members, offering pet-friendly amenities such as doggy treats at the entrance. Many families find themselves returning to this hotel for its proximity to family attractions and the enjoyable experiences it offers for kids.


Yes, Hyatt Regency Houston West has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hyatt Regency Houston West.

Yes, Hyatt Regency Houston West welcomes dogs.

Yes, parking facilities are available at Hyatt Regency Houston West.

Yes, Hyatt Regency Houston West has a gym.

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