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JW Marriott Houston by the Galleria

Houston , 5150 Westheimer Road (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe JW Marriott Houston by the Galleria is a great choice for those looking for a central location in Houston with guests raving about its proximity to the Galleria and top restaurants. The rooms are clean and comfortable, although some guests noted that the decor could use a renovation. However, the cleanliness of the hotel overall has received exceptional reviews with guests pleasantly surprised by its appearance and maintenance. The staff have also received exceptional reviews with guests consistently mentioning their friendliness, helpfulness and accommodating nature. Overall, the JW Marriott Houston by the Galleria provides a comfortable and welcoming stay in Houston.
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Hotel with Heated Pool

JW Marriott Houston by the Galleria extends an inviting aquatic experience to its guests through its outdoor heated pool. Open from early morning until late evening, this pool offers a refreshing haven for both early risers and night owls, creating a welcoming space for relaxation at any time of the day.

With the convenience of provided towels, guests can effortlessly enjoy a swim, irrespective of the weather outside, thanks to the comfort of the heating facility. This combination of warmth, convenience, and accessibility ensures a delightful poolside experience. In essence, the heated outdoor pool at JW Marriott Houston by the Galleria serves as a tranquil retreat that enhances the overall hospitality experience at the hotel.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool Rooftop Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Small Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Hotel with Indoor Pool

Room Types

Guest Room, King bed Offering complimentary water bottles, this room comes equipped with a compact refrigerator and coffee machine. It features a 42" flat-screen TV with premium channels and a work desk with an ergonomic chair. A safety deposit box and ironing facilities are also included. The private bathroom offers a bathrobe, slippers, lighted mirror and a hairdryer.

Deluxe Guest Room, King Bed This room includes access to the club lounge, which offers a complimentary hot breakfast buffet, hors d'oeuvres, desserts and beverages. Cocktails are available for a fee. Complimentary water bottles, a compact refrigerator and a coffee machine are offered in the room. It comes equipped with a 42" flat-screen TV with premium channels and a work desk with an ergonomic chair. A safety deposit box and ironing facilities are also included. The private bathroom offers a bathrobe, slippers, lighted mirror and a hairdryer.

Larger Guest Room, King Bed The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The double room offers a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Guest Room, King Bed, High Floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath and a shower. The spacious air-conditioned double room features a flat-screen TV with streaming services, a seating area, a safe deposit box, a carpeted floor as well as city views. The unit has 1 bed.

Guest room, 1 King, Corner room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a bath. The spacious air-conditioned double room features a flat-screen TV with streaming services, a seating area, a safe deposit box, a sofa as well as city views. The unit has 1 bed.

Queen Room with Two Queen Beds - Executive Lounge Access/High Floor The spacious double room provides air conditioning, executive lounge access, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.

Queen Room with Two Queen Beds The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The double room provides a flat-screen TV with streaming services, a safe deposit box, a carpeted floor and heating. The unit has 2 beds.

Queen Room with Two Queen Beds - High Floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath and a shower. The spacious air-conditioned double room features a flat-screen TV with streaming services, a seating area, a safe deposit box, a carpeted floor as well as city views. The unit has 2 beds.

Large Executive Queen Room with Two Queen Beds and Sofa Bed This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite features air conditioning, a safe deposit box, a sofa, a carpeted floor, as well as a flat-screen TV with streaming services. The unit has 2 beds.

Queen Room with Two Queen Beds - Hearing Accessible The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The double room offers a flat-screen TV with streaming services, a safe deposit box, a carpeted floor and heating. The unit has 2 beds.

King Room - Hearing Accessible The spacious double room offers air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The double room provides a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit has 1 bed.

King Room with Adapted Tub - Mobility and Hearing Accessible The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The double room offers a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Queen Room with Two Queen Beds and Bathtub - Mobility/Hearing Accessible The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a shower. The double room offers a flat-screen TV with streaming services, a safe deposit box, a carpeted floor and heating. The unit has 2 beds.

King Room - Hearing Accessible/High Floor Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a seating area, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.

Executive Queen Room with Two Queen Beds and Sofa Bed - Hearing Accessible Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a seating area, a safe deposit box and a sofa. The unit offers 3 beds.

About JW Marriott Houston by the Galleria

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Guest Reviews

8.3

Very Good

Location

Looking for a great location to stay at in Houston? Look no further than the JW Marriott Houston by the Galleria! Guests are raving about the hotel's central location, right next to the Galleria and close to all the best dining and shopping in the area. From the convenience of being just across the street from the mall to easy access to top restaurants like Nobu, this hotel has everything you need for a perfect stay in Houston. Plus with guests consistently praising the location from "good" to "excellent" to "perfect," you can rest assured you'll be in the perfect spot for all your weekend plans. So why wait? Book your stay at the JW Marriott Houston by the Galleria today and experience the best in Houston hospitality!

Rooms

If you're looking for a comfortable stay, JW Marriott Houston by the Galleria is a great choice with clean and comfortable beds in spacious rooms. The hotel is impressively clean, making the stay very nice. However, there were some negative reviews regarding the rooms, as some were small and the dated decor was not to everyone's liking. A few guests also mentioned cleanliness issues with hair on the bed and bathroom and bedsheets were dirty. While some reviews suggest that the room decor could use a renovation, overall, the cleanliness and comfort of the rooms seemed to be the primary positive feature.

Cleanliness

Welcome to the JW Marriott Houston by the Galleria! Our guests have given glowing reviews regarding the cleanliness of our hotel. Many have commented on the excellent facility, which is clean and well-maintained. Guests were pleasantly surprised at the appearance and cleanliness of the hotel, which exceeded their expectations. They found the hotel room to be nice and clean, providing a comfortable stay.

Though there were a few negative comments about poor cleaning in some of the rooms, we take all feedback seriously and strive to provide a consistently high standard of cleanliness throughout the hotel. We are proud to have implemented enhanced cleaning protocols to ensure the safety of our guests during this time with one reviewer commenting on the hotel being very clean and safe against covid.

Overall, our guests have been impressed with the cleanliness of the JW Marriott Houston by the Galleria and we look forward to welcoming you to stay with us.

Staff

The staff at JW Marriott Houston by the Galleria have received exceptional reviews from guests. They have consistently been described as friendly, nice and accommodating. One reviewer even went so far as to say that Len, a member of the restaurant staff, was amazing. The valets were also mentioned as being particularly helpful and always willing to assist guests. The service at the hotel was exceptional according to multiple reviewers. The receptionist was also commended for being reassuring to guests. Overall, guests consistently mentioned the staff being polite, accommodating and welcoming. The personal siempre dispuesto a ayudar and simpatia dos funcionários was also appreciated by guests who had interactions with the multilingual staff.

Yes, JW Marriott Houston by the Galleria has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Rooftop Pool, Outdoor Pool.

No, a spa isn't available at JW Marriott Houston by the Galleria.

No, JW Marriott Houston by the Galleria doesn't allow dogs.

Yes, parking facilities are available at JW Marriott Houston by the Galleria.

Yes, JW Marriott Houston by the Galleria has a gym.

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