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Summary of reviewsDon Carlos is highly regarded for its impeccable location, making it an ideal choice for both event-goers and nature enthusiasts. Situated on the outskirts of Pamplona, the hotel offers tranquility and accessibility, with easy access to major roads and the motorway network. Guests appreciate the beautiful surroundings, spacious rooms, and a cozy restaurant, all of which contribute to a pleasant and peaceful experience.
The breakfast at Don Carlos receives a mixture of feedback, with its excellent service and quality of food often being praised. However, guests suggest that the experience could be enhanced with more variety and earlier service times. Despite these recommendations, the restaurant staff are recognized for their commendable hospitality.
Rooms at Don Carlos are clean, spacious, and provide good value for money. The blend of classic and contemporary styles, along with the option of rooms featuring terraces or balconies, adds a touch of luxury and relaxation. Minor issues regarding room temperature and mattress firmness are swiftly addressed by the attentive staff, ensuring guest comfort remains a priority.
The hotel's unwavering commitment to cleanliness is noted across multiple reviews, with the well-maintained environment and practical accommodations receiving consistent praise. The cleanliness extends to the hotel's park-like surroundings, creating a refreshing and restful atmosphere for visitors.
The staff at Don Carlos consistently receive high praise for their remarkable service and friendliness. Whether at reception or in the dining areas, the team's professionalism and warm demeanor enhance the guest experience, making them feel welcome and well cared for throughout their stay.
Overall, Don Carlos is celebrated for its harmonious blend of location, comfort, cleanliness, and exemplary service, making it an appealing choice for travelers seeking tranquility without sacrificing convenience. Show more
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Hotel with Free Wi-Fi
Located in Huarte, Don Carlos offers complimentary Wi-Fi. Guests can enjoy seamless internet connectivity throughout their stay.
Business Hotel
Room Types
Double RoomThis modern, air-conditioned room features a flat-screen TV, free Wi-Fi and a private bathroom. 1 extra bed can be added to some rooms.
Twin RoomThis modern, air-conditioned room features a flat-screen TV, free Wi-Fi and a private bathroom. An extra bed can be added to some rooms.
Guest Reviews
7.8
Good
Location
Don Carlos enjoys a commendable location that caters well to both event-goers and nature enthusiasts alike. Guests find the hotel perfectly positioned just minutes away from venues, ensuring convenience for those attending events. The hotel's setting strikes a balance between tranquility and accessibility, with ample parking and easy access to major roads and the motorway network. This makes Don Carlos an excellent choice for travelers who value peace and quiet, as it is situated on the outskirts of Pamplona. Nature lovers will appreciate the proximity to abundant greenery, with a convenient bus stop nearby to explore the local area, including access to the Sanfermines. While a car might be necessary to reach the city center, the hotel's location offers good value for money, accompanied by spacious rooms and friendly staff. The pleasant surroundings, beautiful gardens, and cozy restaurant further enhance the overall guest experience.
Breakfast
Breakfast at Don Carlos seems to be a mixed experience for guests, with highlights and areas for improvement. Many guests praise the delicious offerings and particularly commend the excellent service provided by the restaurant staff during breakfast hours. The breakfast itself is often described as very good, with some even calling it ideal, emphasizing the pleasant atmosphere of the restaurant.
However, there are some drawbacks noted in the reviews. A significant number of guests express dissatisfaction with the limited variety of options available, especially in terms of drinks and pastries. The breakfast service times are also a point of contention, as it starts relatively late at 9 am, which some guests find restrictive. Additionally, with breakfast choices not frequently changing, the lack of daily variety is mentioned as a downside.
The price of breakfast is considered on the higher side by some, who note that offerings like a simple toast with ham can be expensive. While the restaurant's service quality is mostly applauded, logistical issues such as the kitchen closing early in the evenings and problems with excessive heat in certain areas of the hotel are also mentioned, although they do not directly pertain to breakfast.
Overall, breakfast at Don Carlos stands out for its wonderful service and quality of food, though improvements in variety and timing could enhance the experience for guests.
Rooms
Don Carlos offers guests a comfortable and relaxing stay with its clean and spacious rooms. Many visitors appreciate the good value for money, particularly when securing a room with a terrace or a big balcony, which adds an extra touch of luxury to the experience. The rooms are well-maintained, blending an old style with elements that are up-to-date and inviting.
For those seeking peace and tranquility, the soothing sound of a water fountain can be heard from some rooms, enhancing the calming atmosphere. The hotel has prioritized cleanliness across all its accommodations, ensuring a pleasant stay. Beds and pillows, although a matter of personal preference, are generally described as comfortable, with air conditioning and full bathrooms contributing to overall guest satisfaction.
Guests have noted that while the hotel excels in room comfort, certain aspects, such as exterior renovations, could further elevate its appeal. Despite minor issues with mattress firmness or room temperature, any concerns are efficiently addressed by the attentive staff, making Don Carlos a reliable choice for travelers seeking comfort and peace without breaking the bank.
Cleanliness
Don Carlos is consistently praised for its high level of cleanliness and comfort. Guests find the rooms clean and the beds particularly comfortable, contributing to a restful stay. Many reviews highlight the well-maintained and clean environment of the hotel and its surroundings, including the park. The accommodation is described as well-equipped, combining both cleanliness and practicality. Despite one mention of cleanliness being somewhat lacking, the overall impression is one of satisfaction with the cleanliness standards, ensuring a pleasant experience for visitors.
Staff
Guests at Don Carlos consistently commend the hotel's staff for their exceptional service and friendliness. Receptionists and restaurant staff are frequently highlighted for their professionalism, attentiveness, and warm demeanor. The reception team is noted for being invaluable, ensuring guests feel welcome with their helpful and pleasant approach. In the dining areas, waitresses are described as attentive and responsive, contributing to a positive dining experience. Overall, the staff at Don Carlos is praised for their kindness, approachability, and commitment to providing very good service, making guests feel at ease and well-cared for throughout their stay.
No, Don Carlos doesn't have any pool.
No, a spa isn't available at Don Carlos.
No, Don Carlos doesn't allow dogs.
No, parking facilities aren't available at Don Carlos.