Hue Serene Palace Hotel
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Summary of reviewsHue Serene Palace Hotel, located in a serene alley in the heart of Hue, offers guests a unique blend of tranquility and convenience. Its strategic position places visitors within easy walking distance to notable attractions such as the Citadel, the Perfume River and the Imperial City, along with a plethora of cafes, bars and night markets. Despite being amidst bustling areas, the quiet alley ensures restful nights away from the city's noise.
The hotel’s breakfast has garnered high praise for its extensive offerings, ranging from Western and Asian dishes to standout items like banana pancakes and crepes. The attentive breakfast service, fresh juices and made-to-order eggs contribute to a delightful morning experience. Dinners at the hotel's restaurant are also well-reviewed, noted for their delicious quality, varied menu and excellent service. The proximity to recommended restaurants like Madame Thu and Hành further enhances the dining experience.
The rooms at Hue Serene Palace Hotel are frequently commended for their spaciousness, cleanliness and modern decor. Guests appreciate the comfortable beds, effective air conditioning and balconies with city views. High standards of cleanliness are maintained across both rooms and common areas, creating a hygienic and welcoming environment.
The staff receives unanimous praise for their friendliness, professionalism and dedication to ensuring a pleasant stay. Guests feel well-supported with the staff going above and beyond, from organizing tours to providing helpful local information. The free Wi-Fi, while generally functional, could benefit from improvements, especially in certain areas of the hotel.
Families find the hotel particularly accommodating, offering spacious family rooms and thoughtful services like luggage storage and transport arrangements. The comfortable beds, highlighted for their cleanliness and large size, contribute to a restful ambiance.
As a three-star hotel, Hue Serene Palace Hotel provides excellent value for money with its well-stocked rooms and modern amenities surpassing expectations for its rating. The establishment is also suitable for business travelers, featuring dedicated business spaces, high-quality rooms and supportive staff.
Overall, Hue Serene Palace Hotel excels in offering a harmonious combination of comfort, convenience and excellent service, making it a highly recommended choice for travelers in Hue.
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The hotel’s breakfast has garnered high praise for its extensive offerings, ranging from Western and Asian dishes to standout items like banana pancakes and crepes. The attentive breakfast service, fresh juices and made-to-order eggs contribute to a delightful morning experience. Dinners at the hotel's restaurant are also well-reviewed, noted for their delicious quality, varied menu and excellent service. The proximity to recommended restaurants like Madame Thu and Hành further enhances the dining experience.
The rooms at Hue Serene Palace Hotel are frequently commended for their spaciousness, cleanliness and modern decor. Guests appreciate the comfortable beds, effective air conditioning and balconies with city views. High standards of cleanliness are maintained across both rooms and common areas, creating a hygienic and welcoming environment.
The staff receives unanimous praise for their friendliness, professionalism and dedication to ensuring a pleasant stay. Guests feel well-supported with the staff going above and beyond, from organizing tours to providing helpful local information. The free Wi-Fi, while generally functional, could benefit from improvements, especially in certain areas of the hotel.
Families find the hotel particularly accommodating, offering spacious family rooms and thoughtful services like luggage storage and transport arrangements. The comfortable beds, highlighted for their cleanliness and large size, contribute to a restful ambiance.
As a three-star hotel, Hue Serene Palace Hotel provides excellent value for money with its well-stocked rooms and modern amenities surpassing expectations for its rating. The establishment is also suitable for business travelers, featuring dedicated business spaces, high-quality rooms and supportive staff.
Overall, Hue Serene Palace Hotel excels in offering a harmonious combination of comfort, convenience and excellent service, making it a highly recommended choice for travelers in Hue.
Cheap Hotel
Located at 21 Lane 42 Nguyen Cong Tru, this hotel provides a serene and budget-friendly stay. Its central location allows for easy access to various attractions.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
Hue Serene Palace Hotel enjoys an enviable position in Hue, characterized by its blend of centrality and tranquility. Nestled in a quiet alley, the hotel is remarkably close to the city's bustling areas, making it ideal for visitors looking to explore the vibrant scenes and historical sites. Its proximity to the walking streets, bars, restaurants and night markets makes sightseeing and dining experiences incredibly convenient.
The hotel's location ensures that guests are within walking distance to notable attractions such as the Citadel, the Perfume River and the Imperial City, offering a blend of modern city conveniences and historical charm. Despite being in the lively neighborhood full of cafes, massage parlors and nightlife options, the alley provides a peaceful retreat away from the noise, allowing for restful nights.
The location is not only beneficial for leisure but also practical for transportation with easy access to scooter rentals and ample parking. The convenience extends to its closeness to public facilities and shopping areas, making it an excellent base for visitors wanting to immerse themselves in the heart of Hue while enjoying a quiet and clean stay.
In summary, Hue Serene Palace Hotel stands out for its strategic positioning, enabling guests to comfortably explore the city's offerings on foot, all the while providing a serene escape from Hue's vibrant pulse.
Nestled in the heart of the city, Hue Serene Palace Hotel shines, particularly through its lauded breakfast offerings. Guests frequently celebrate its delicious selection, highlighted by standout items such as the banana pancakes and crepes with banana fillings. The breakfast buffet impresses with its extensive, generous spread, encompassing a variety of Western and Asian dishes, including fresh fruits, eggs made to order and unique local items like Bún Bò Huế. The quality of the coffee earns high marks, enhancing the overall morning experience.
Travelers praise the attentive service from the breakfast team, ensuring a welcoming and satisfying start to the day. The freshly prepared items—ranging from omelettes to poached eggs—receive special mentions for their taste and variety. Guests also appreciate the range of nutritious options, such as fresh juices and an array of fruits. For early departures, the hotel thoughtfully provides take-away breakfast options, showcasing their commitment to guest satisfaction.
Despite a few remarks about limited vegetarian options and occasional critiques about variety, the overwhelming consensus is that the breakfast is a highlight of the stay, often described as very good, amazing and even top-notch. Overall, the breakfast at Hue Serene Palace Hotel is celebrated for its variety, freshness and quality, making it a delightful part of the guest experience.
At the Hue Serene Palace Hotel, dinners at the hotel's restaurant have been highly praised with guests frequently describing the meals as delicious and of good quality. The dinner menu is noted to be extensive, providing a range of options that cater to various tastes. Guests have also mentioned the excellent control over the dinner service, contributing to an enjoyable dining experience. Tasting dinners come particularly recommended and have been highlighted as delightful.
Service during dinner increases the positive dining experience at the hotel's restaurant. Breakfasts at the hotel are also well-reviewed, described as very good, abundant and well-stocked. Beyond the hotel, guests have the benefit of being close to many local dining establishments. Recommended nearby restaurants such as Madame Thu and Hành have received glowing reviews for their exceptional food. The area around the hotel offers a plethora of dining options, especially at night, allowing guests to explore various local eateries and enjoy tasty food within easy reach. The proximity to tourist attractions like the Citadel adds to the hotel's appeal by providing accessible cultural and culinary experiences.
However, some guests noted a lack of communication about the restaurant's hours, which caused inconvenience when the restaurant was closed unexpectedly. Despite this occasional hiccup, the overall dining experience at Hue Serene Palace Hotel and its nearby establishments remains a highlight for many visitors.
The rooms at the Hue Serene Palace Hotel are highly praised for their spaciousness and comfort. Guests consistently highlight the cleanliness and modern decor, providing a fresh and welcoming atmosphere. Many reviews note that the rooms match the photos provided, ensuring a reliable experience. Comfortable beds and effective air conditioning are recurrently mentioned, enhancing the overall comfort of stays. Additionally, rooms often feature balconies with lovely views over the city, adding an extra touch of charm.
The bathrooms, though mostly clean and well-maintained, sometimes garner comments about needing upgrades, but many guests appreciate the good showers and ample bathroom space. Rooms are soundproofed sufficiently, making them quiet and calm for a restful sleep. Practical amenities such as multiple charging points, large comfortable beds and well-furnished interiors contribute positively to guests' stays.
While some minor criticisms exist regarding occasional lighting issues and the need for some furniture upgrades, the general consensus is one of satisfaction. Many rooms are noted for their suitability and adequate space, even accommodating larger groups comfortably. Additionally, the regular cleaning service maintains a high standard of tidiness and order.
Overall, Hue Serene Palace Hotel's rooms are rated highly for their space, comfort and cleanliness, making it an appealing choice for travelers seeking a pleasant and restful stay.
Hue Serene Palace Hotel is highly praised for its beds, which are consistently described as comfortable, large and clean. Many guests highlight the spaciousness and good quality of the beds, often mentioning the comfortable mattresses and bedding. The rooms themselves are noted for being comfortable and clean with good air conditioning and lovely views over the city. While some reviews mention harder beds and bed noise, the overwhelming sentiment is one of comfort and satisfaction. The hotel seems to prioritize guest relaxation with its snow-white bedding and large, cozy blankets, contributing to a restful stay.
The Hue Serene Palace Hotel is consistently praised for its exceptional cleanliness, making it a standout choice for travelers seeking a hygienic and comfortable stay. Reviews highlight the immaculate condition of both rooms and common areas with guests frequently mentioning the spotless, well-kept environment. Rooms are described as clean, comfortable and spacious, often equipped with modern amenities and serviced daily to maintain top-notch cleanliness standards. Guests appreciate the attention to detail in housekeeping, noting the tidy and organized state of the premises. The hotel’s commitment to maintaining a high level of sanitation is evident with some reviews even labeling it as the cleanest accommodation experienced on their trip. Additionally, the friendly and helpful staff contribute to the overall positive experience, ensuring that cleanliness and comfort are consistently prioritized.
The reviews for the staff at the Hue Serene Palace Hotel highlight a consistently high level of friendliness, professionalism and helpfulness. Guests frequently mention the staff's enthusiasm and attentiveness, noting that they go above and beyond to ensure a comfortable and pleasant stay. Specific staff members, such as Sarah, Amy, Kelly and Catherine, were particularly praised for their exceptional service and friendly demeanor.
The reception team received accolades for their efficiency organizing tours and transportation and providing valuable local information. Guests appreciated the early check-in and the thoughtful touches like packing fruits for trips and welcoming them with tea. The staff's fluency in English and ability to provide detailed suggestions about sightseeing and dining options in the area also stood out.
Furthermore, the bellmen and waitstaff were noted for their professional conduct and attentiveness, contributing to the overall positive atmosphere. Whether it was handling bookings organizing excursions or simply greeting guests with a warm smile, the staff's dedication to customer satisfaction was evident in every interaction. Overall, travelers repeatedly expressed their gratitude for the genuine care and support provided by the team, making their stay at the hotel truly memorable.
The Hue Serene Palace Hotel offers free Wi-Fi in all areas with many guests appreciating the accessibility. There have been positive remarks about the good WiFi connection and some have found it to be excellent. For those relying on internet access during their stay, there are reports of generally stable functionality with few troubles.
However, several guests highlighted the need for improvement, particularly on the third floor and in some rooms where the connection is weak or unstable. Issues such as occasional disconnections and the need to manually connect to Wi-Fi have been noted. Despite these setbacks, guests have occasionally managed to use the Wi-Fi without major problems, although the quality and stability remain areas for enhancement.
Hue Serene Palace Hotel seems to be an excellent choice for families, based on numerous guest reviews highlighting its family-friendly environment. Comfortable and spacious family rooms, some even featuring large balconies, cater well to large groups. The hotel successfully balances comfort and peacefulness, making it a pleasant stay for children. The commendable service by the staff, described as patient and accommodating, enhances the family experience, creating a welcoming atmosphere where guests feel at home.
The hotel's unique touch, like the fish in the foyer, especially delighted the kids, adding a memorable twist to their stay. Additionally, family services are rated highly, from organizing reasonably priced transport for sightseeing to allowing luggage storage post check-out. The hotel’s strategic location near the Perfume River and Imperial City is a bonus, providing easy access to local attractions without the hustle and bustle of main roads. Overall, Hue Serene Palace Hotel offers an affordable, secure and family-oriented lodging option in a prime yet peaceful location in Hue.
Nestled in Hue, the Hue Serene Palace Hotel offers an impressive array of amenities and services for a three-star establishment. Recognized widely for providing good value for money, the hotel boasts clean, well-stocked rooms with a modern look that align well with the expectations of a three-star quality rating. The pricing is moderate and affordable, making it an excellent choice for budget-conscious travelers.
Despite some limitations in terms of facilities, the hotel's overall service far exceeds what one might expect for its rate class. The staff is friendly and attentive, contributing to an excellent overall service standard. While the breakfast selection may be somewhat limited, the quality of food remains commendable. Moreover, numerous guests have highlighted the high value the hotel offers, making it a recommended choice for travelers seeking reasonable, budget-friendly accommodation without compromising on basic comforts.
In summary, the Hue Serene Palace Hotel stands out as a commendable three-star hotel with a perfect value for money, making it one of the best options in its price range in Vietnam. Whether for short stays or longer visits, it provides a sufficient and satisfying experience for the price paid.
Hue Serene Palace Hotel is highly recommended for business travelers, offering professional services and a productivity-friendly environment. The hotel features dedicated business spaces and conference rooms suitable for meetings, along with high-quality business accommodation. Corporate bookings are facilitated with ease, supported by well-equipped rooms boasting great A/C. The hotel's proximity to corporate centers adds to its appeal. Additional amenities include virtual calling equipment and staff support specifically tailored to business requirements. The on-site tour desk is noted for its valuable recommendations, further enhancing the overall experience for business stays.
Hue Serene Palace Hotel offers commendable accessibility features for guests with disabilities, highlighted by its wheelchair-friendly services and inclusive rooms. Accessible rooms are designed to accommodate varying needs with toilets that are easily used by guests requiring assistance. The positive feedback doesn't stop there—the hotel's central location is a significant advantage. Guests appreciate its proximity to key attractions, eateries, bars and spas, all within walking distance, making sightseeing convenient without the need for extensive transportation.
However, there are a few points to consider. The hotel is located in a narrow alley, which is not easily accessible by vehicle and may pose a challenge for taxis to turn around. Despite this minor inconvenience, the helpful and dedicated staff are praised for their organizational skills, particularly in arranging transportation and ensuring a comfortable stay for all guests.
In addition to its accessibility features, the hotel offers amenities like a swimming pool and bicycles, enhancing the overall stay experience. While the alley location may be a slight drawback, the central and walkable access to major attractions maintains the hotel’s strong appeal for travelers looking to explore Hue with ease.
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Location
The hotel's location ensures that guests are within walking distance to notable attractions such as the Citadel, the Perfume River and the Imperial City, offering a blend of modern city conveniences and historical charm. Despite being in the lively neighborhood full of cafes, massage parlors and nightlife options, the alley provides a peaceful retreat away from the noise, allowing for restful nights.
The location is not only beneficial for leisure but also practical for transportation with easy access to scooter rentals and ample parking. The convenience extends to its closeness to public facilities and shopping areas, making it an excellent base for visitors wanting to immerse themselves in the heart of Hue while enjoying a quiet and clean stay.
In summary, Hue Serene Palace Hotel stands out for its strategic positioning, enabling guests to comfortably explore the city's offerings on foot, all the while providing a serene escape from Hue's vibrant pulse.
Breakfast
Travelers praise the attentive service from the breakfast team, ensuring a welcoming and satisfying start to the day. The freshly prepared items—ranging from omelettes to poached eggs—receive special mentions for their taste and variety. Guests also appreciate the range of nutritious options, such as fresh juices and an array of fruits. For early departures, the hotel thoughtfully provides take-away breakfast options, showcasing their commitment to guest satisfaction.
Despite a few remarks about limited vegetarian options and occasional critiques about variety, the overwhelming consensus is that the breakfast is a highlight of the stay, often described as very good, amazing and even top-notch. Overall, the breakfast at Hue Serene Palace Hotel is celebrated for its variety, freshness and quality, making it a delightful part of the guest experience.
Dinner
Service during dinner increases the positive dining experience at the hotel's restaurant. Breakfasts at the hotel are also well-reviewed, described as very good, abundant and well-stocked. Beyond the hotel, guests have the benefit of being close to many local dining establishments. Recommended nearby restaurants such as Madame Thu and Hành have received glowing reviews for their exceptional food. The area around the hotel offers a plethora of dining options, especially at night, allowing guests to explore various local eateries and enjoy tasty food within easy reach. The proximity to tourist attractions like the Citadel adds to the hotel's appeal by providing accessible cultural and culinary experiences.
However, some guests noted a lack of communication about the restaurant's hours, which caused inconvenience when the restaurant was closed unexpectedly. Despite this occasional hiccup, the overall dining experience at Hue Serene Palace Hotel and its nearby establishments remains a highlight for many visitors.
Rooms
The bathrooms, though mostly clean and well-maintained, sometimes garner comments about needing upgrades, but many guests appreciate the good showers and ample bathroom space. Rooms are soundproofed sufficiently, making them quiet and calm for a restful sleep. Practical amenities such as multiple charging points, large comfortable beds and well-furnished interiors contribute positively to guests' stays.
While some minor criticisms exist regarding occasional lighting issues and the need for some furniture upgrades, the general consensus is one of satisfaction. Many rooms are noted for their suitability and adequate space, even accommodating larger groups comfortably. Additionally, the regular cleaning service maintains a high standard of tidiness and order.
Overall, Hue Serene Palace Hotel's rooms are rated highly for their space, comfort and cleanliness, making it an appealing choice for travelers seeking a pleasant and restful stay.
Beds
Cleanliness
Staff
The reception team received accolades for their efficiency organizing tours and transportation and providing valuable local information. Guests appreciated the early check-in and the thoughtful touches like packing fruits for trips and welcoming them with tea. The staff's fluency in English and ability to provide detailed suggestions about sightseeing and dining options in the area also stood out.
Furthermore, the bellmen and waitstaff were noted for their professional conduct and attentiveness, contributing to the overall positive atmosphere. Whether it was handling bookings organizing excursions or simply greeting guests with a warm smile, the staff's dedication to customer satisfaction was evident in every interaction. Overall, travelers repeatedly expressed their gratitude for the genuine care and support provided by the team, making their stay at the hotel truly memorable.
Wi-Fi
However, several guests highlighted the need for improvement, particularly on the third floor and in some rooms where the connection is weak or unstable. Issues such as occasional disconnections and the need to manually connect to Wi-Fi have been noted. Despite these setbacks, guests have occasionally managed to use the Wi-Fi without major problems, although the quality and stability remain areas for enhancement.
Family
The hotel's unique touch, like the fish in the foyer, especially delighted the kids, adding a memorable twist to their stay. Additionally, family services are rated highly, from organizing reasonably priced transport for sightseeing to allowing luggage storage post check-out. The hotel’s strategic location near the Perfume River and Imperial City is a bonus, providing easy access to local attractions without the hustle and bustle of main roads. Overall, Hue Serene Palace Hotel offers an affordable, secure and family-oriented lodging option in a prime yet peaceful location in Hue.
3 Star
Despite some limitations in terms of facilities, the hotel's overall service far exceeds what one might expect for its rate class. The staff is friendly and attentive, contributing to an excellent overall service standard. While the breakfast selection may be somewhat limited, the quality of food remains commendable. Moreover, numerous guests have highlighted the high value the hotel offers, making it a recommended choice for travelers seeking reasonable, budget-friendly accommodation without compromising on basic comforts.
In summary, the Hue Serene Palace Hotel stands out as a commendable three-star hotel with a perfect value for money, making it one of the best options in its price range in Vietnam. Whether for short stays or longer visits, it provides a sufficient and satisfying experience for the price paid.
Business
Accessible
However, there are a few points to consider. The hotel is located in a narrow alley, which is not easily accessible by vehicle and may pose a challenge for taxis to turn around. Despite this minor inconvenience, the helpful and dedicated staff are praised for their organizational skills, particularly in arranging transportation and ensuring a comfortable stay for all guests.
In addition to its accessibility features, the hotel offers amenities like a swimming pool and bicycles, enhancing the overall stay experience. While the alley location may be a slight drawback, the central and walkable access to major attractions maintains the hotel’s strong appeal for travelers looking to explore Hue with ease.
No, Hue Serene Palace Hotel doesn't have any pool.
No, a spa isn't available at Hue Serene Palace Hotel.
No, Hue Serene Palace Hotel doesn't allow dogs.
No, parking facilities aren't available at Hue Serene Palace Hotel.
No, Hue Serene Palace Hotel doesn't have a gym.
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