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Summary of reviewsJade Hotel in Hue consistently receives high praise for its exceptional location, making it an ideal base for exploring the city. Guests appreciate the convenience of being within walking distance to key attractions such as the Citadel, the Imperial City, and local dining options, ensuring a culturally rich and accessible stay.
The breakfast experience at Jade Hotel is frequently highlighted as a significant positive, offering a diverse à la carte menu that includes Western and Asian cuisines, fresh fruit, and local specialties. Guests value the plentiful and satisfying meals, along with the thoughtful service of the staff, who offer breakfast to-go options. Although there are occasional preferences for more variety, the overall sentiment is a delightful and valuable dining experience.
The rooms at Jade Hotel are noted for their comfort and cleanliness, providing spacious and well-equipped accommodations. Guests enjoy restful nights thanks to the comfortable beds and soundproof environment. Despite some rooms lacking windows, consistent maintenance and cleanliness elevate the overall experience, making it a good value for money.
Cleanliness is a standout feature at Jade Hotel, with visitors frequently describing the environment as spotless and well-maintained. The hotel's commitment to hygiene extends to both the rooms and common areas, contributing to a fresh and hygienic stay. Any minor issues, such as outdated furnishings, are promptly addressed, further enhancing the guest experience.
The staff at Jade Hotel consistently leave a lasting impression, with guests praising their friendliness and attentiveness. Staff members are known for providing useful local information, assisting with various arrangements, and speaking multiple languages, which adds convenience for international travelers. Their warm hospitality creates a welcoming atmosphere that makes visitors feel at home.
Wi-Fi connectivity at the hotel is generally reliable, with satisfactory performance in both rooms and public areas. The staff's commendable language skills and willingness to assist further enrich the guest experience, making the hotel a practical choice for travelers seeking comfort and convenience.
Lastly, the beds at Jade Hotel are frequently highlighted for their comfort, contributing to a restful sleep experience. While most guests praise the bedding, a few report inconsistencies with the mattresses. Nonetheless, the overall feedback remains positive, emphasizing the welcoming ambiance provided by the hotel staff.
Overall, Jade Hotel is highly recommended for travelers who prioritize affordability and exceptional service. Despite its modest facilities, the hotel's excellent location, friendly staff, and great value-for-money offerings make it a memorable choice for those exploring the vibrant city of Hue. Show more
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Dog Friendly Hotel
Jade Hotel is another pet-friendly option in Hue. It is centrally located, making it easy for guests to access city attractions with their pets.
Cheap Hotel
Located at 43 Hung Vuong, this hotel offers affordable accommodation in a convenient location. It provides easy access to local shops and restaurants.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Standard Double RoomThis double room has a tea/coffee maker, minibar and air conditioning.
Please note this room does not have a window.
Superior Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 1 bed.
Deluxe Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 1 bed.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit offers 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Jade Hotel is consistently praised for its exceptional location, making it an ideal starting point for exploring Hue. The hotel's central position allows guests to easily walk to key attractions, such as the Citadel, the Imperial City, and the Perfume River. Visitors enjoy the convenience of being close to a wide array of dining options, lively bars, and vibrant night markets. Located on a main street, the hotel offers easy access to both cultural landmarks and local amenities. Guests also appreciate the proximity to shopping areas and the city's main tourist spots, which are all within comfortable walking distance. Overall, Jade Hotel offers excellent value for money with its prime location and friendly staff, ensuring a pleasant and accessible stay for those wishing to delve into the richness of Hue.
Breakfast
The breakfast experience at Jade Hotel receives generally favorable feedback from guests, showcasing a blend of positive aspects that many travelers appreciate. Guests frequently describe the breakfast as very good, excellent, or simply great, highlighting its varied and generous nature. The availability of fresh fruit and the option to choose from a diverse à la carte menu, featuring both Western and Asian cuisines, add to its appeal. The inclusion of local specialties like Vietnamese coffee, bún bò Huế, and a selection of cooked-to-order dishes, such as eggs and noodles, cater to different tastes and preferences, making the morning meal a delightful start to the day.
Moreover, the breakfast service is praised for being plentiful and sufficient, with guests noting that they can have a satisfying meal that sets them up for the day ahead. The option to have breakfast packed to-go is an appreciated gesture, demonstrating thoughtful service for those on the move. Guests also appreciate the personalized attention and friendly staff, as well as the fact that the breakfast is included in the room rate, which is seen as a great value.
However, there are occasional mentions of areas for improvement, such as the need for more flavor or variety, particularly in fruits and vegetables, and the timing of breakfast service which some find late. Despite these occasional critiques, the overall sentiment leans towards a positive dining experience with a wide selection of freshly prepared items, making the breakfast at Jade Hotel a significant highlight for many visitors.
Rooms
Jade Hotel offers an impressive blend of comfort and cleanliness that guests consistently appreciate. The rooms are described as spacious, impeccably clean, and well-equipped, providing everything a guest might need for a pleasant stay. With comfortable beds and effective air conditioning, these accommodations ensure a restful night's sleep. The soundproof nature of the rooms is another highlight, contributing to a quiet and peaceful environment. While some rooms are basic and others show signs of aging, their upkeep remains commendable, and any outdated features are overshadowed by the consistent maintenance and cleanliness.
Guests note that some rooms do not have windows, but this is mitigated by the ample size and comfort of others, often fitted with essentials such as fridges, safes, and tea/coffee making facilities. The bathrooms vary in modernity but remain clean and functional. The hotel's strategic location and the friendliness of the staff further enhance the overall experience, making the Jade Hotel an attractive option for travelers seeking good value for their money. A clean environment coupled with spacious and cozy accommodations promises a memorable stay.
Beds
At Jade Hotel, guests consistently praise the beds for their comfort, making for a restful night's sleep. Many reviews highlight the spaciousness and comfort of the bedding, often mentioning that the beds are soft and exceptionally comfortable. Some guests feel that the mattresses are the softest they've encountered in Asia, likening them to sleeping on a cloud. The beds and mattresses generally receive positive feedback, with remarks such as large, comfy, and even "super comfy" being common descriptors. The rooms themselves are noted to be clean and comfortable, contributing to an overall pleasant experience.
However, a handful of reviews point out some inconsistencies, with a few guests finding the beds to be either too soft or uncomfortable due to sagging mattresses. There are occasional mentions of worn-out mattresses and inadequate bedding, which detracts from the overall experience for some visitors. Despite these isolated issues, the majority of guests find the beds at Jade Hotel to be highly satisfactory, complemented by the welcoming and friendly staff, which adds to the comfort of their stay.
Cleanliness
Jade Hotel stands out for its remarkable cleanliness, drawing consistent praise from guests for maintaining a spotless environment. Across various reviews, the hotel is frequently described as "very clean," "impeccable," and "exceptionally clean," demonstrating the staff's dedication to hygiene and maintenance. Visitors appreciate not only the clean rooms and common areas but also mention how well-ventilated the facilities are, regardless of their age. The rooms are often noted as tidy, spacious, and comfortable, with guests emphasizing cleanliness from the bathroom to the bedrooms. Daily cleaning routines contribute to this level of upkeep, ensuring guests enjoy a fresh and hygienic stay throughout their visit.
Guests also appreciate the friendly and accommodating service provided by the hotel staff. The staff's commitment to making guests feel welcome goes hand in hand with the hotel's clean environment, enhancing the overall experience. Even minor issues such as outdated furnishings or rooms smelling of tobacco are promptly addressed, reinforcing Jade Hotel’s reputation for excellent service. The hotel's clean and renovated condition, pleasant atmosphere, and convenient location create a strong impression, making it a recommended choice for travelers who prioritize cleanliness in their accommodation.
Staff
At Jade Hotel, the standout feature that guests consistently rave about is the exceptional staff. They are described as super friendly, incredibly kind, and genuinely attentive, going out of their way to ensure a comfortable and enjoyable stay for every guest. Many guests noted that the customer service here is second to none, with staff members being described as gracious, polite, and helpful, always eager to assist with any requests or questions.
The hotel's team is noted for their ability to provide useful local information and assist with various arrangements, from booking tours and transportation to accommodating special needs. Bilingual staff members, especially those fluent in English and French, add an extra layer of convenience for international travelers. Guests frequently mention the warm and welcoming atmosphere created by the staff, with many expressing that their friendliness makes them feel right at home.
In addition to their hospitality, the staff is praised for their professional demeanor and willingness to go above and beyond expectations. Whether it's greeting guests with a smile, offering welcome drinks and fruits, or providing thoughtful tips for exploring the surrounding area, the Jade Hotel team consistently receives high marks for their service. The genuine empathy and care shown by the staff have left a lasting impression on many travelers, making Jade Hotel a memorable experience for visitors.
Wi-Fi
Jade Hotel offers a generally positive Wi-Fi experience for its guests. The connectivity is noted as being very good both in the rooms and in the lobby, with various guests praising its reliability. While there are a few mentions of the Wi-Fi being spotty at times and stronger near the reception desk, the overall feedback indicates that the internet meets most visitors' needs effectively. The staff's commendable English language skills and prompt responses further enhance the hotel's accommodating atmosphere for international travelers. Guests appreciate the hotel's well-rounded amenities, making it a solid choice for those seeking comfortable and convenient accommodations.
3 Star
Jade Hotel stands out as a welcoming and well-located choice among budget-conscious travelers exploring the vibrant city it calls home. While modest in its offerings, the hotel makes up for its basic facilities with an exceptional level of service. Guests frequently highlight the warm and accommodating nature of the staff, who go above and beyond to ensure a memorable stay. Despite its old-fashioned decor and some outdated features, Jade Hotel offers good value for money, with guests particularly appreciating the excellent price-quality ratio. Breakfast is a point of praise, offering more than what typically might be expected at this price point, even if some found it slightly dry at times. For those prioritizing friendly service and affordability over luxury, Jade Hotel is described as a reliable option that may surprise with its high level of hospitality.
No, Jade Hotel doesn't have any pool.
No, a spa isn't available at Jade Hotel.
Yes, Jade Hotel welcomes dogs.
Yes, parking facilities are available at Jade Hotel.