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Summary of reviewsThe Best Western Houston Bush IAH Intercontinental Airport Inn receives commendable feedback for its strategic location, cleanliness, and comfortable accommodations. Its proximity to George Bush Intercontinental Airport, along with a free shuttle service, makes it an ideal choice for travelers seeking convenience before or after flights. Guests appreciate the quiet atmosphere, with various dining options, including a Waffle House nearby, adding to the location's attractiveness.
The hotel's breakfast offering, though meeting basic expectations, features items like eggs, sausage, and the unique Texas-shaped waffles, which are well-received by guests as a complimentary addition to their stay. While some guests suggest room for improvement, the breakfast suffices as a quick and practical option for those in transit.
Rooms are highly praised for their cleanliness and comfort, noted for spacious designs and modern amenities, providing a restful stay with comfortable beds and ample pillows. While occasional remarks are made about smaller bathrooms or odors, the consistent upkeep and recent renovations are generally well-regarded.
The staff receive accolades for their friendliness and professionalism, particularly at the front desk, contributing to a seamless check-in and check-out experience. Shuttle drivers are also highlighted for their helpfulness, enhancing the positive experience.
Parking is straightforward and valued for being free, with ample spaces available, complemented by the ease of accessing nearby highways. This amenity, combined with the efficient shuttle service, makes the hotel an economical and convenient choice for airport travelers.
Overall, the Best Western Hotel delivers a comfortable, clean, and accommodating environment for travelers passing through Houston, ensuring a pleasant stay primarily characterized by its convenience, cleanliness, comfy beds, and amiable staff. Show more
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Categories
Family Friendly Hotel
This hotel is mentioned as a family-friendly option. It provides essential amenities for a comfortable family stay.
Hotel with Parking
Offers standard amenities that usually include free parking. Known for reliability and consistent quality.
EV charging stations
Hotel with EV Charging Stations
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
King RoomThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Queen Room with Two Queen Beds - Disability AccessThe quadruple room offers air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The quadruple room provides a tea and coffee maker, a wardrobe, parquet floors and a flat-screen TV. The unit offers 2 beds.
Queen Room with Two Queen BedsThe quadruple room features air conditioning, soundproof walls, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.
King Suite with Sofa BedThe suite provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower.
King Room with Mobility Accessible TubThe spacious double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath and a shower. The double room features a tea and coffee maker, a wardrobe, parquet floors, as well as a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
The Best Western Houston Bush IAH Intercontinental Airport Inn is praised for its exceptionally convenient location, particularly for travelers needing quick access to George Bush Intercontinental Airport. The hotel is strategically positioned just minutes away from the airport, making it an ideal spot for a comfortable overnight stay before or after a flight. Guests appreciate the seamless combination of proximity to the airport and the availability of a free shuttle service, ensuring a hassle-free commute. Despite some difficulties locating the hotel via GPS, many find the establishment relatively easy to find, and its close vicinity to major highways adds to its accessibility.
The surrounding area offers a quiet, peaceful atmosphere with the added convenience of several dining options within walking distance, including a Waffle House right next door. The location also provides easy parking facilities and is close enough to various restaurants and stores. Additionally, the nearby fast-food outlets and stores enhance the overall convenience for guests during their stay. Though primarily suited for airport-related travel due to its excellent proximity, the hotel is considered a solid choice for travelers looking for a straightforward, efficient stay in the Houston area.
Breakfast
The breakfast experience at Best Western Houston Bush IAH Intercontinental Airport Inn presents a mix of opinions from guests. Many found the breakfast selection to be acceptable and appreciated options like eggs, sausage, waffles, juices, and coffee. The inclusion of breakfast with hot and cold items such as cereals and yogurt is seen as a convenient way to start the day. A standout feature is the novelty of Texas-shaped waffles, which added a fun touch to the meal. Furthermore, some guests were pleasantly surprised by the breakfast exceeding their expectations for a complimentary offering, considering the overall cost of their stay.
Others, however, felt that the breakfast could benefit from improvement, citing limited variety and early finish times as drawbacks. Concerns about the lack of replenishment and minimal options, particularly the scarcity of fruit, were voiced. While some reviews described the breakfast as being below Best Western's usual standard, a few guests found it satisfactory enough to fulfill their needs during their stay. Overall, the breakfast at this hotel provides basic nourishment with room for enhancement, especially in terms of choice and service. Despite varying opinions, the breakfast fits well within the context of a brief stay near the airport, making it a practical choice for those on the move.
Rooms
The rooms at the Best Western Houston Bush IAH Intercontinental Airport Inn consistently receive praise for their cleanliness and comfort. Guests frequently highlight the spacious and modern design of the hotel rooms, often pointing out the presence of wooden floors and the fresh, cozy environment. The beds provide a comfortable sleep experience, and clean sheets and ample pillows enhance relaxation.
While some rooms have large, well-furnished interiors, a few guests mention smaller bathrooms and occasional musty odors. Despite these minor drawbacks, the overall cleanliness and upkeep of the rooms are held in high regard, with many guests appreciating the recently renovated spaces.
The hotel maintains a generally quiet atmosphere, making it conducive for a restful stay. Moreover, the location's proximity to the airport is a bonus for travelers seeking convenience, with dining options like a Waffle House nearby. Overall, guests find the rooms at this Best Western to be a solid value for a comfortable and pleasant stay.
Beds
At the Best Western Houston Bush IAH Intercontinental Airport Inn, guests seem to enjoy a consistently pleasant experience when it comes to the beds. Most travelers express satisfaction, noting that the beds are both comfortable and accommodating. Several reviewers highlight the comfort and ample size of the beds, with pillows that contribute to a restful night's sleep. A common sentiment is that the beds provide the feeling of being hugged, emphasizing the quality of the mattresses and linen. Cleanliness and comfort are frequently mentioned, suggesting that guests can expect a reliably relaxing environment to recharge after a long day of travel.
Cleanliness
Located conveniently near the event area, the Best Western Houston Bush IAH Intercontinental Airport Inn receives notable praise for its cleanliness and modern amenities. Guests consistently highlight the hotel as very clean, with many rooms described as both clean and comfortable. The property appears well-maintained and newly updated, which enhances the overall guest experience. Housekeeping services are frequently commended for their attentiveness, contributing to a generally positive atmosphere.
The facilities, including the lobby and bathrooms, are often described as completely clean. Many visitors appreciate the property's contemporary feel, reporting that both the rooms and common areas present a fresh and new appearance. While there are some mentions of areas needing improvement, such as the odor of cleaning products or occasional maintenance lapses, the predominant sentiment is that the hotel delivers on cleanliness standards.
Overall, the Best Western Hotel provides a clean and accommodating environment, making it ideal for travelers seeking a comfortable stay near Houston's bustling airport area.
Staff
The staff at the Best Western Houston Bush IAH Intercontinental Airport Inn have generally received positive feedback from guests. Many reviews highlight the friendliness and helpfulness of the front desk personnel, with several staff members, such as Samantha and Angel, noted for their exceptional courtesy and support. The reception team is often described as professional, efficient, and welcoming, making the check-in and check-out processes smooth for guests. The shuttle service has also been praised, with drivers being helpful and friendly, contributing to a positive travel experience. While the majority of reviews commend the staff for their kindness and willingness to assist, there are occasional mentions of lapses in initiative and engagement. Nevertheless, the overall impression is that of a supportive and amiable team dedicated to customer service.
Parking
The Best Western Houston Bush IAH Intercontinental Airport Inn offers a convenient and economical parking experience for its guests. With lots of parking available on-site, finding a spot is typically easy and hassle-free. The free parking amenity is a significant advantage, providing great value for travelers. Guests also appreciate the complimentary shuttle service, which includes free pickup and drop-off at the airport and adds an extra layer of convenience. Although there is a wish for more parking spots from some guests, the current parking setup generally meets expectations, especially given its proximity to the airport. Overall, the combination of ample parking and a helpful shuttle service enhances the stay for those flying in and out of Houston.
No, Best Western Houston Bush IAH Intercontinental Airport Inn doesn't have any pool.
No, a spa isn't available at Best Western Houston Bush IAH Intercontinental Airport Inn.
No, Best Western Houston Bush IAH Intercontinental Airport Inn doesn't allow dogs.
Yes, parking facilities are available at Best Western Houston Bush IAH Intercontinental Airport Inn.
Yes, Best Western Houston Bush IAH Intercontinental Airport Inn has a gym.