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Summary of reviewsThe Ramada by Wyndham Houston Intercontinental Airport East is highly favored by travelers due to its excellent location near George Bush Intercontinental Airport (IAH). The hotel's proximity and complimentary shuttle service provide convenience for early morning or late-night flights, making it a practical choice for layovers. Guests also appreciate the well-maintained facilities and comfortable rooms, adding to the overall favorable experience.
The breakfast offerings at the hotel receive praise for their variety, taste and value for money, although some guests express disappointment over it not being included in the room rate and the late starting time of 7:00 AM. The dining experience at the hotel's restaurant is generally positive with guests enjoying the quality of the meals and the friendly service, albeit with some concerns regarding limited hours and high prices.
Room reviews highlight spaciousness and comfort with many guests praising the cleanliness and amenities provided. However, there are notable complaints about outdated furnishings, musty smells and maintenance issues. Cleanliness overall receives mixed feedback; while many rooms are described as clean and well-organized, common areas often fall short of expectations.
Staff interactions are generally positive with many guests noting the friendly, helpful and welcoming nature of the employees. However, there are occasional reports of inefficiency and rudeness, particularly at the reception.
Wi-Fi service is appreciated by many for its reliability in some rooms, though others report slow speeds and connection issues. The gym facilities, while functional, are described as small and in need of better maintenance. The pool area is well-received for its size and cleanliness, despite occasional maintenance concerns.
Parking is convenient and free, but some guests report challenges such as poor lighting and narrow spaces. For families, the hotel provides spacious rooms and a generally accommodating atmosphere, although the lack of entertainment options for children is noted. Golf amenities receive mixed reviews with some appreciating the convenience and affordability while others mention issues with the facilities' condition.
In summary, the Ramada by Wyndham Houston Intercontinental Airport East offers a highly convenient stay for airport travelers with comfortable rooms and friendly service, though certain areas like cleanliness, maintenance and family entertainment could benefit from improvements. Show more
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Categories
Family Friendly Hotel
This hotel features a pool and offers family-friendly amenities. It is often listed as a popular choice for families in Humble.
Business Hotel
This hotel offers 4,300 sq ft of event space. It is near the airport, making it convenient for business travelers. It also provides free parking and Wi-Fi.
Hotel with Parking
Offers self-parking and airport transportation. Includes a fitness center, restaurant, and bar for added convenience.
EV charging stations
Cheap Hotel
Provides reliable accommodations often found in the Ramada brand, suitable for travelers seeking value near the airport. Offers essential amenities including complimentary WiFi and parking.
Accessible Hotel
This hotel offers a Mobility Accessible Room with a roll-in shower, providing specific features for guests requiring mobility assistance. Wheelchair accessibility is available throughout the hotel grounds.
3-Star Hotel
This hotel provides shuttle service and room service. It offers basic amenities for a convenient stay near the airport.
Hotel with EV Charging Stations
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Hotel with Outdoor Pool
Room Types
King Suite with Sofa Bed - Non-SmokingFeaturing a seating area, this spacious suite features a flat-screen TV, microwave and refrigerator. The bathroom comes with a hairdryer.
Deluxe Studio King Suite with Pool View-Hot TubFeaturing pool views and a seating area, this spacious suite features a flat-screen TV, microwave and refrigerator. The bathroom comes with a hairdryer.
Queen Room with Two Queen Beds - Non-SmokingThis room features a flat-screen TV, microwave and refrigerator. The bathroom comes with a hairdryer.
King Room with Roll-In Shower - Mobility Access/Non-SmokingThis accessible room features a flat-screen TV, microwave and refrigerator. The bathroom comes with a hairdryer.
King Room- Non-SmokingThis room features a flat-screen TV, microwave and refrigerator. The bathroom comes with a hairdryer.
Deluxe King Room - Non-SmokingThis room features a flat-screen TV, microwave and refrigerator. The bathroom comes with a hairdryer.
Queen Room - Two Queen Beds Pool View Non SmokingThis room features a flat-screen TV, microwave and refrigerator. The bathroom comes with a hairdryer.
2 Queen Beds, Mobility Accessible Room, Roll-In Shower, Non-Smoking
This accessible room features a flat-screen TV, microwave and refrigerator. The bathroom comes with a hairdryer.
Guest Reviews
6.9
Rated
Location
The Ramada by Wyndham Houston Intercontinental Airport East boasts an exceptional location, making it an ideal choice for travelers with early morning or late-night flights. The hotel's proximity to George Bush Intercontinental Airport (IAH) is consistently highlighted in guest reviews with many noting that it is just a few minutes away by shuttle, providing swift and seamless access. The convenience of being close to the airport, alongside well-maintained facilities and comfortable rooms, positions this hotel as a favored option for those seeking a comfortable and practical layover. Guests also appreciate the free shuttle service to and from the airport, which adds to the ease of reaching their flights on time. Additionally, the hotel offers amenities like a variety of food options and necessary travel accessories, further enhancing the experience for international travelers. Overall, the Ramada by Wyndham stands out for its strategic location and the added convenience of its services.
Breakfast
The breakfast experience at Ramada by Wyndham Houston Intercontinental Airport East has garnered diverse feedback from guests. Many appreciated the delicious and extensive breakfast offering, describing it as plentiful, fantastic and excellent. The breakfast buffet, featuring a wide variety of hot and cold dishes, was particularly praised for its quality and taste. Guests also found the breakfast to be good value for money with affordable and reasonably priced options available.
However, some guests noted that the breakfast was not included in the room rate and required an additional fee. There were comments about the inconvenience of the breakfast starting at 7:00 AM with suggestions that an earlier service time would be beneficial for those needing to catch early flights. The quality of the coffee in the breakfast buffet also received mixed reviews with some finding it subpar.
Several guests were disappointed by the absence of a complimentary breakfast, especially since it used to be included in previous stays. The grab-and-go breakfast option was not well-received by some, who found it to be minimal and unsatisfactory, consisting of items like cereal bars, small water and compote instead of a traditional hot breakfast.
The inconsistency in the information regarding breakfast availability and inclusion was also a point of contention with some guests finding that the promised breakfast was either not served or drastically different from their expectations. Despite these issues, the location of the breakfast venue, conveniently close to the airport, was appreciated by many travelers.
Overall, while the breakfast at the hotel has its strengths in taste and variety, there is room for improvement in terms of service timing, coffee quality and clear communication about breakfast availability and costs.
Dinner
The dining experience at the Ramada by Wyndham Houston Intercontinental Airport East garners mostly positive feedback from guests. The onsite restaurant is frequently mentioned with many praising its surprisingly good and delicious food. Notable favorites include the heavenly cheesecake and outstanding meals by U.S. standards. Multiple reviews highlight exceptionally good service with friendly staff enhancing the dining experience. Guests also appreciate the convenience of having a restaurant on the premises with great food and a cozy atmosphere.
Despite the commendations, some guests noted a few drawbacks. The restaurant has limited hours and is sometimes closed, leading to occasional inconvenience. Furthermore, a few guests found the menu limited and the prices on the higher side. Instances of poor service were also mentioned, particularly with dining room staff being occasionally rude and inattentive.
Overall, while there are some areas for improvement, the restaurant at this hotel consistently delivers satisfying meals, making it a convenient and enjoyable dining option for travelers.
Rooms
The guest reviews of the rooms at Ramada by Wyndham Houston Intercontinental Airport East highlight both positive aspects and areas in need of improvement. Positively, many guests appreciate the spaciousness and comfort of the rooms, describing them as "very clean," "comfortable," and "well-equipped with amenities like large fridges and microwaves." The presence of comfortable beds and quiet rooms also stands out as a frequent commendation.
However, several issues were noted by guests, which indicate that the hotel could benefit from some upgrades and better maintenance. Common criticisms include musty and moldy smells, outdated and worn furnishings and overall cleanliness concerns such as dusty surfaces, dirty carpets and stained upholstery. Problems with the bathroom facilities, such as inconsistent water temperature and pressure, poor ventilation and general disrepair, were also reported.
Additionally, guests mentioned that the aesthetic of the rooms felt old-fashioned and dark with some rooms being described as humid and having poor air circulation. Incidents of unclean rooms upon check-in and issues with amenities like non-functional microwaves and TVs were also noted. The overall sentiment suggests that while the rooms offer basic comfort and space, they lag in modernity and upkeep, impacting the overall guest experience. Improvements in cleanliness and maintenance would significantly enhance the appeal of the accommodations.
Beds
Visitors to the Ramada by Wyndham Houston Intercontinental Airport East have shared a mix of opinions about the beds with many praising their comfort. Numerous guests described the beds as very comfortable, big and nice, frequently noting them as some of the best they had slept on during their travels. Clean bed sheets and a decent size also contributed positively to the overall sleeping experience for many.
However, there were occasional critiques indicating that some beds were not up to standard. A few guests found the mattresses hard, worn out or lumpy and some expressed that the beds were either too soft or showed signs of needing improvements. Issues like dampness or small size also emerged in the feedback.
Nonetheless, the prevailing sentiment leaned towards satisfaction with the bed's comfort, contributing to a generally restful stay for most visitors.
Cleanliness
The cleanliness at 'Ramada by Wyndham Houston Intercontinental Airport East' receives mixed reviews from guests. On the positive side, many rooms are described as clean, spacious and comfortable with several guests highlighting that everything in their rooms was clean and well-organized. The staff is noted for being friendly and ensuring that rooms are tidy and inviting. Bathrooms, in particular, were often mentioned as clean and some guests found the overall cleanliness commendable.
However, several issues mar the experience. Common complaints include dirty carpets and a musty smell throughout the hotel. The lobby and hallways often failed to meet cleanliness expectations with reports of stained carpets, sticky surfaces and a general need for renovation and better maintenance. Specific issues such as cockroaches, mold and uncleaned light switches were also noted. Some guests found their rooms not properly cleaned upon arrival, leading to a perception of neglect and inadequate cleaning services.
Despite the comfortable beds and convenience due to proximity to the airport, the hotel’s facilities, including the pool, desperately need an upgrade and several areas require immediate attention to bring cleanliness up to a satisfactory level.
Staff
The staff at the Ramada by Wyndham Houston Intercontinental Airport East receives a mix of positive and negative feedback. Commendations highlight the staff's friendliness, helpfulness and welcoming nature, particularly noting that many team members are kind and attentive. Guests frequently mention excellent service from the front desk to the restaurant, emphasizing a warm reception and pleasant interactions. Specific mentions of outstanding individuals include the bar staff, shuttle drivers and receptionists who made guests feel comfortable and well-cared for.
However, there are notable criticisms concerning inefficiency, unhelpfulness and rudeness, particularly at the reception. Some guests encountered issues with slow check-ins, dismissive attitudes and unprofessional behavior. Instances of the staff being overworked and uncooperative are also mentioned, some even describing interactions as unpleasant or condescending.
Despite the mixed experiences, the general consensus leans positively towards the staff being polite and accommodating with several guests expressing satisfaction and gratitude for their courteous service.
Wi-Fi
The Wi-Fi experience at Ramada by Wyndham Houston Intercontinental Airport East has received a mixed response from guests. Many reviewers mentioned the internet positively with phrases highlighting good Wi-Fi and a perfect connection in some rooms. Guests noted that having good Wi-Fi significantly enhanced their stay. However, some guests faced challenges, such as slow speeds, connection disruptions and weak reception. A few reviews pointed out that the Wi-Fi did not work on certain devices or from specific rooms. Despite these issues, the hotel staff was noted to be helpful in resolving connectivity problems, ensuring that guests could get connected eventually.
Gym
Guests offer a mixed but generally positive view of the gym facilities at the Ramada by Wyndham Houston Intercontinental Airport East. The gym is appreciated for being available and useful with some describing it as a nice workout room that is good and adequate for a short stay workout. The fitness center is seen as decent and even outstanding by some, providing basic equipment sufficient for a quick workout. However, there are also comments that point out areas for improvement. The gym is described as small and housed in a dark room with some equipment being old or not well-maintained. There are mentions of the gym room being dirty and a lack of staff assistance with gym equipment. The hours of operation are also noted as limited. Despite these drawbacks, guests seem to find the gym facilities functional and appreciate having access to them.
Pool
The pool at Ramada by Wyndham Houston Intercontinental Airport East receives generally positive feedback from guests with many highlighting it as a great and inviting feature, especially on a hot day. Reviews frequently mention the pool being nice, big and clean with some guests describing it as awesome and amazing. The pool area is noted to be nice and quiet, contributing to a pleasant experience. However, there are mentions of some issues, such as the pool being occasionally dirty, cloudy or even closed. Complaints address problems with algae, a lack of heating and inconsistent shuttle services for pool times. The pool is open 24/7 without staff monitoring, which may contribute to some of the maintenance issues mentioned. Despite these occasional drawbacks, the pool remains a highlighted amenity for most visitors with the spacious and clean pool area providing a satisfactory experience overall.
Parking
The parking situation at Ramada by Wyndham Houston Intercontinental Airport East appears to offer both upsides and downsides. On the positive side, many guests appreciate that the hotel provides free parking, which is often described as spacious and ample. Accessible and functional parking options are available with several reviews noting that there were no issues finding a spot.
However, some guests reported challenges such as difficulty in finding available parking, especially during busy times and noted that parking spots were sometimes too small. The lighting in the parking lot received criticism for being poor, contributing to a less secure feeling at night. Additionally, the parking area was described as unpaved and not well-maintained with trash often seen scattered around.
Overall, while the complimentary parking is seen as a significant advantage, improvements in lighting, cleanliness and space organization could enhance the overall experience for guests.
Family
Ramada by Wyndham Houston Intercontinental Airport East offers a mixed experience for families seeking accommodation. The hotel features large, spacious family rooms that are often described as good for families, providing the essentials such as a pack n play for young children. Guests have frequently noted the family-friendly atmosphere that makes the stay pleasant for groups.
However, the reviews point out a significant lack of family entertainment and activities for kids, making it less ideal for families looking for more engaging options for children. Issues such as late check-ins and rooms not being ready upon arrival, particularly with tired kids, have been mentioned. Additionally, some rooms reportedly experience issues like humidity and a moldy smell. Despite these drawbacks, many families find the proximity to local attractions convenient and have termed the hotel as their go-to family destination due to its accommodating nature.
Golf
Travelers staying at Ramada by Wyndham Houston Intercontinental Airport East have shared varied experiences about the local golf amenities. Many guests appreciated the proximity to a nearby golf course and found the golf rates to be affordable. It's also noted that the hotel offers golf club rentals and packages, adding convenience for those looking to play a round during their stay. However, there are mixed reviews regarding the condition of the golf facilities; while some find the amenities satisfactory with provided golf nets and clubs, others experienced malfunctioning golf carts and a driving range that was unavailable. Additionally, a few reviews expressed disappointment with the overall state of the golf course and mentioned it may not be the best place for serious golfers.
3 Star
Located conveniently near Houston Intercontinental Airport, the Ramada by Wyndham Houston Intercontinental Airport East presents a good value for the money, particularly for travelers seeking a budget-friendly option. This hotel aligns well with typical three-star standards; it offers the expected three-star amenities, services and facilities. Guests noted that while the establishment may appear old and dated, the overall experience meets the expectations for a three-star property. The hotel's three-star parking, reception, dining and general features contribute to a satisfactory stay, making it a decent choice for short-term airport accommodation.
Moreover, many reviewers commended the cost-benefit ratio, highlighting its excellent value given its proximity to the airport and a range of free amenities and perks available at an affordable price. Although not a luxury destination, the Ramada by Wyndham suffices for guests looking for practical and reasonable overnight lodging. Overall, it fulfills the basic requirements of a three-star venue, being suitable for those who prioritize function and economy over luxury and modernity.
Rooms with Jacuzzi / Hot-Tub
The Ramada by Wyndham Houston Intercontinental Airport East offers a mixed experience regarding its jacuzzi and hot tub amenities. Guests appreciated the designated jacuzzi area, highlighting moments of relaxation. The jacuzzi hot tub was noted to be pleasant with one guest finding it particularly hot, suggesting a broad range of temperatures depending on usage. However, several reviews pointed to areas needing improvement, such as cleanliness and maintenance with mentions of dirty conditions and a jacuzzi in poor condition. There were also comments about the absence of a private hot tub in the rooms and occasional issues with lukewarm water for baths. While the potential for a soothing soak exists, the overall experience may be hindered by inconsistencies in upkeep and availability.
Business
Ramada by Wyndham Houston Intercontinental Airport East receives a mix of positive and critical feedback with regard to its facilities and services for business travelers. Many appreciate the hotel for its convenient location and proactive shuttle service to the airport, making it a practical choice for a quick business trip or layover. The hotel is praised for being business-friendly, offering good value for money and maintaining an adequate business center with essential facilities such as good Wi-Fi, internet access and printing services. Conference facilities at the hotel are available and well-equipped, supporting the needs of business travelers to some extent.
However, there are several areas where the hotel falls short. The business atmosphere is seen as lacking and the overall setup is not ideal for those requiring comprehensive business amenities. Guests point out a need for multiple computers and more meeting rooms. Issues with the catering for business meetings and the lack of business-specific amenities further suggest that while the hotel can handle business stopovers, it may not fully meet the expectations of business travelers looking for extensive facilities. Overall, Ramada by Wyndham Houston Intercontinental Airport East is functional for brief business stays but might not be the best fit for intensive business meetings or longer business trips.
Accessible
Ramada by Wyndham Houston Intercontinental Airport East offers certain accessible features that some guests appreciated, while others found faults. Points in favor included easy accessibility, well-lit and accessible hallways and good wheelchair access. The hotel’s location also proved advantageous with accessible routes via the highways and available accessible parking adding to the convenience. Guests appreciated the free shuttle service to and from the airport, making travel smoother.
However, several reviews pointed out significant areas for improvement. The property lacked certain crucial accessibility options such as ramps and some guests noted that the bathrooms were not adequately accessible. There were complaints about the doors not being automatic for disabled guests and even reports of broken doors that could cause difficulties. Additionally, the commodes in the accessible rooms were described as uncomfortably low. This mix of accessible features and critical shortcomings indicates a potential need for the hotel to enhance its facilities to better accommodate guests with disabilities.
Outdoor Pool
The outdoor pool at Ramada by Wyndham Houston Intercontinental Airport East generally receives positive feedback from guests. It is described as clean and quiet with a nice view and convenient access. Visitors appreciate the spacious area with ample seating and room to relax, creating a pleasant environment for families to enjoy quality time together. However, some drawbacks are noted, such as the absence of a lifeguard and the pool not being heated. Additionally, the need for some repairs and the lack of posted open hours are mentioned. Despite these points, the overall experience at the outdoor pool is favorable, offering a large and inviting space for guests.
Honeymoon
Ramada by Wyndham Houston Intercontinental Airport East has received mixed feedback regarding its offerings for honeymooners. Some guests have praised the hotel for making their honeymoon special and romantic, appreciating the spacious honeymoon suites and romantic ambiance. Special honeymoon dinners have also been highlighted as a positive aspect. However, there are criticisms about the lack of well-organized honeymoon packages and arrangements with some reviewers noting that the destination may not be ideal for a romantic getaway. Additionally, honeymoon activities have been described as lackluster by some visitors.
Yes, Ramada by Wyndham Houston Intercontinental Airport East has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ramada by Wyndham Houston Intercontinental Airport East.
No, Ramada by Wyndham Houston Intercontinental Airport East doesn't allow dogs.
Yes, parking facilities are available at Ramada by Wyndham Houston Intercontinental Airport East.
Yes, Ramada by Wyndham Houston Intercontinental Airport East has a gym.