The Bear Hotel by Greene King Inns

Hungerford 51.41825500, -1.51333700 , Charnham St (Show on Map)
8.0
Very Good


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Summary of reviewsThe Bear Hotel by Greene King Inns is celebrated for its exceptional location in Hungerford, making it an ideal base for exploring the charming town and nearby attractions such as the Kennet and Avon Canal. Guests appreciate its central proximity to the high street, shops, restaurants and pubs, along with its tranquil ambiance and scenic river views. The hotel's ample off-road parking and proximity to the train station further enhance its convenience for travelers.

Breakfast at The Bear Hotel is well-received with guests frequently praising the variety and quality of both hot and continental options. Many reviews highlight the delicious Full English breakfast and the efficient, friendly service. Although some guests noted a desire for more vegetarian options and fresher fruit, the overall breakfast experience is largely positive.

Dinner experiences at the hotel are also favorable with many guests enjoying the freshly prepared, flavorful dishes available on the varied menu. The pub dining atmosphere and reasonable pricing add to the positive impression, though some reviews mention slow service and occasional shortages of menu items. However, the general sentiment towards dinner is one of satisfaction.

The rooms are highlighted for their comfort, cleanliness and tasteful decor. Many guests appreciate the spacious and well-equipped accommodations with unique features like river views and original ceiling beams adding to the charm. While some guests noted minor issues such as temperature control and occasional noise, the majority found the rooms to be a delightful aspect of their stay.

Cleanliness at The Bear Hotel is generally praised with many guests describing their rooms as immaculate and well-maintained. Although there were some mentions of areas needing more attention, the overall consensus is that the hotel provides a clean and comfortable environment.

The staff at The Bear Hotel are frequently commended for their friendly, efficient and helpful demeanor. Guests consistently highlight the warm and welcoming atmosphere created by the team, noting the exceptional service provided by individuals such as Arthur, Raluca and Caroline. Despite occasional instances of staff being hard to find, the overall experience with the hotel staff is highly positive.

WiFi at the hotel receives mixed feedback with some guests noting improvements while others find it inconsistent and unreliable. The hotel may benefit from upgrading its WiFi system to provide a more stable connection for all guests.

Parking facilities are praised for their convenience and ample availability with guests appreciating the large, free car park. The straightforward process of registering vehicles at reception adds to the hassle-free experience.

The Bear Hotel is also noted for its family-friendly atmosphere, offering spacious and comfortable family rooms and a variety of activities to cater to both adults and children. The hotel's dog-friendly policy further extends its appeal for family trips.

Regarding beds, most guests find them very comfortable and appreciate the large king-sized options. However, some guests noted that certain beds were too firm for their liking, indicating a potential area for the hotel to address by providing softer bedding options.

In summary, The Bear Hotel by Greene King Inns is highly regarded for its strategic location, quality breakfast and dinner offerings, comfortable and charming rooms, exemplary staff and family-friendly amenities. While there are areas for improvement such as WiFi reliability and catering to varied bedding preferences, the hotel consistently provides a pleasant and enjoyable experience for its guests.
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Categories
Cheap Hotel
Provides hotel accommodation connected to a pub/restaurant. Offers guests the convenience of on-site dining and drinking options, often at reasonable prices.

3-Star Hotel
Located on Charnham St, this Greene King Inn provides a traditional pub experience with comfortable lodging. It is suitable for those seeking a classic British inn atmosphere.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

Room Types
Standard Double Room An en suite bathroom, TV and tea/coffee making facilities are featured in this room.

Superior Double Room A large en-suite room with a king-size bed, TV and tea/coffee making facilities.

Standard Twin Room An en suite bathroom, TV and tea/coffee making facilities are featured in this room.

Guest Reviews
8.0
Very Good
Location
The Bear Hotel by Greene King Inns boasts an exceptional location, praised by guests for its strategic convenience and charming setting. Nestled centrally in the quaint town of Hungerford, it provides an ideal base for exploring the picturesque surroundings, including the Kennet and Avon Canal. Guests appreciate its proximity to the town's high street, shops, restaurants and pubs, making it an excellent choice for both short stays and extended visits.

The hotel sits on the main road but manages to maintain a tranquil ambiance away from traffic noise. It's also conveniently situated near the train station, perfect for those traveling to nearby Newbury or arriving from the M4 junction. The beautiful building adds to its allure with scenic views of the river enhancing the guest experience.

With ample off-road parking and easy accessibility, this location is described as perfect for everything from attending local events and weddings to leisurely canal walks and antique shopping. Friendly staff and good facilities further complement its excellent setting, making The Bear Hotel a favored choice for travelers seeking to enjoy the best of Hungerford.

Breakfast
Guests of The Bear Hotel by Greene King Inns have expressed a notable appreciation for the breakfast offerings. With a wide-ranging menu that includes both hot and continental options, many visitors emphasized the excellent quality and variety. Words like excellent, delicious and super were frequently mentioned to describe the breakfast experience. The cooked breakfast, in particular, received high praise for being generous, well-cooked and filling with some guests highlighting the Full English breakfast as a standout.

The breakfast service was also praised for its efficiency and the friendly staff, making the dining experience even more enjoyable. Many appreciated that the breakfast items could be ordered off the menu and noted the availability of a buffet with cereals, fruits and yogurts.

However, there were a few remarks about areas needing improvement, such as the desire for more vegetarian options and fresher fruit. A minority found the breakfast disappointing and mentioned issues like cold food or slow service.

Overall, the breakfast at The Bear Hotel seems to be well-received by most guests with commendations for the quality, choice and service, making it a delightful start to the day for many.

Dinner
At The Bear Hotel by Greene King Inns, dinner experiences reflect a predominantly positive consensus among guests. Many diners praised the excellent quality of the food with some specifically highlighting dishes that were delicious and freshly prepared. The menu offers a wide variety of choices, ensuring there is something to cater to various taste buds. The pricing is generally perceived as reasonable, adding to the value of the meals.

Guests often enjoyed their evening meals, noting that the food was not only good but, at times, exceeded expectations. The pub dining experience was particularly appreciated with the food being described as lovely and the decoration of the dining areas contributing to a pleasant atmosphere. The meals were frequently commended for being well-cooked and flavorful with specific mentions of delicious dishes such as mussels and lasagne.

However, there were a few drawbacks noted by some guests. Instances of slow service and occasional shortages of menu items were mentioned, along with a few critiques about the consistency and quality of certain dishes. Nevertheless, the overall sentiment towards dinner at The Bear Hotel leans towards satisfaction with many guests expressing their contentment with both the food and the dining experience.

Rooms
The rooms at The Bear Hotel by Greene King Inns have been praised for their comfort and cleanliness with many guests remarking on their spaciousness and tasteful decor. Numerous reviews highlight how well-kept and well-equipped the rooms are, often describing them as lovely, cozy and modern. Many guests appreciated the room upgrades they received, finding their accommodations even more comfortable and luxurious than expected.

Various rooms have been noted for their unique features, such as balconies overlooking the river original ceiling beams and views of the stream, adding to the overall charm of the stay. Guests appreciated the quiet environment, especially in rooms located at the back of the hotel or in the courtyard, ensuring a peaceful night's sleep.

However, some guests did mention issues like rooms being too hot or cold, minor cleanliness concerns on arrival and occasional noise from nearby areas like car parks or function suites. Despite these few drawbacks, the majority of visitors were pleased with the size, decor and amenities of their rooms, deeming them beautiful, immaculate and very comfortable. Overall, the rooms at The Bear Hotel are well regarded for their quality, comfort and thoughtful furnishings, contributing to a pleasant stay.

Beds
The Bear Hotel by Greene King Inns garners diverse opinions regarding its bedding. A majority of guests have noted the comfort of the beds, describing them as very comfortable, lovely and incredibly so. Many appreciated the large king-sized beds and found the beds comfortable and clean, contributing to a comfortable stay overall.

Nonetheless, a significant number of reviewers mentioned that some beds were overly firm or hard with phrases such as "the mattress was the hardest thing I have ever slept on" indicating discomfort for some visitors. Despite these mixed reviews, the general consensus leans towards a predominantly positive experience concerning bed comfort, though those sensitive to firmer mattresses might want to consider their preferences. The hotel may also benefit from addressing requests for softer bedding options to cater to a wider range of guest preferences.

Cleanliness
The Bear Hotel by Greene King Inns has garnered mixed reviews regarding its cleanliness, though it tends to lean positively. Many guests consistently praised the hotel for having clean, bright and spacious rooms that were often described as immaculate, comfortable and well-appointed. Some reviews highlighted the modern, well-maintained bedrooms and bathrooms, as well as the clean bath and bed linen. Visitors also noted the pleasant ambiance with tastefully decorated and attractive rooms.

However, there were mentions of certain areas which could benefit from more attention and maintenance. Issues such as cobwebs, dusty surfaces and mold in some bathrooms were noted. Complaints included instances of rooms not being serviced during stays, uneven floors and the general wear and tear of the building showing signs of neglect. Some guests felt that particular attention to detail was lacking, especially in public areas and on exterior fixtures like balconies and access stairs.

Despite these occasional shortcomings, the general consensus remains that the hotel manages to provide a comfortable and clean environment for its guests. With some improvements in maintenance and housekeeping, The Bear Hotel by Greene King Inns has the potential to enhance the overall guest experience significantly.

Staff
At 'The Bear Hotel by Greene King Inns', the experience is elevated by its exceptional staff. Guests have consistently praised the friendly, efficient and helpful nature of the team. From the moment of arrival, the welcoming atmosphere is palpable with reception staff often going above and beyond to ensure comfort and satisfaction. The professionalism extends to both the hotel and bar, where staff are attentive and accommodating. Specific mentions highlighted individuals like Arthur, Raluca and Caroline for their superb service.

Visitors can expect a warm and pleasant interaction with staff who are not only helpful but genuinely care about their roles, often making stays even more enjoyable. Whether it’s the front desk, restaurant or night porter, each member contributes positively to the hotel's ambiance. Despite occasional instances of staff being hard to find, the overall sentiment is one of cheerfulness, politeness and a readiness to assist. The combination of efficient service and authentic friendliness makes 'The Bear Hotel' a welcoming and delightful place to stay.

Wi-Fi
The WiFi at The Bear Hotel by Greene King Inns receives mixed feedback from guests. Although some have noted improvements and described it as good, the general consensus points to significant issues. It appears that the WiFi is inconsistent with frequent dropouts and unreliable connections. Many guests found it challenging to connect, especially in their rooms, where the signal was often non-existent. This lack of stable WiFi can prove frustrating, as reconnections are frequently required. Despite pockets of better service, the WiFi's overall performance is in need of an upgrade with several guests suggesting the implementation of a proper MESH system to improve coverage and reliability throughout the property.

Parking
The Bear Hotel by Greene King Inns benefits from a range of positive feedback regarding its parking amenities. Guests repeatedly praised the convenience and plentiful availability of parking spaces, highlighting the large car park which generally posed no issues when finding a spot. The fact that parking is free of charge was especially appreciated with many noting that it adds significant value. The location of the hotel, combined with its ample and easy-to-access parking, makes it a practical choice for travelers. A few visitors did mention the necessity of registering their vehicle at reception during check-in, but overall, the experience was straightforward and hassle-free. While there were occasional comments about the car park being full or spaces being somewhat cramped, the consensus was that the parking facilities were more than adequate for most needs and even suited disabled customers well. Despite minor issues, the parking situation at The Bear Hotel is considered one of its strong points, enhancing its appeal for guests.

Family
The Bear Hotel by Greene King Inns receives glowing reviews for its family-friendly atmosphere and excellent hospitality. Guests frequently highlight the hotel's suitability for family stays, noting that the environment is welcoming and well-equipped for children. The family rooms are described as clean, comfortable and spacious, which contributes to the overall ease of a family visit.

The hotel's location is particularly ideal for families visiting the area and its friendly demeanor extends to accommodating family dining arrangements and private dinners. The kids’ corner and breakfast options for children are particularly appreciated, adding to the overall family-friendly vibe.

Activities at the hotel are noted to help time feel like it's standing still, making it a relaxing getaway for families. Staff are commended for their helpfulness and accommodating nature, ensuring meals and other needs are met without hassle.

Overall, the Bear Hotel stands out as an excellent choice for families, providing a mix of comfort, friendly service and a variety of activities that cater to both adults and children. The added benefit of being dog-friendly extends its appeal, making it a perfect all-rounder for family trips.


No, The Bear Hotel by Greene King Inns doesn't have any pool.

No, a spa isn't available at The Bear Hotel by Greene King Inns.

Yes, The Bear Hotel by Greene King Inns welcomes dogs.

Yes, parking facilities are available at The Bear Hotel by Greene King Inns.

No, The Bear Hotel by Greene King Inns doesn't have a gym.

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