Offering an enviable city center location and modern, comfortable rooms, the hotel is close to all city attractions.
Summary of reviews
Radisson Blu in Basel is highly regarded by guests for its exceptional location, making it an ideal choice for those looking to explore the city. The hotel is centrally situated, providing easy access to major attractions, museums, theaters and a variety of restaurants. Proximity to public transport such as the tram, bus stations and the Basel SBB train station adds to the convenience, allowing guests to easily reach popular spots. This central location is frequently described in glowing terms like "perfect," "ideal," and "superb."
The breakfast experience at Radisson Blu is another highlight for guests. The breakfast buffet is frequently described as excellent, great and fantastic, praised for its variety, quality and taste. Compliments extend to the friendly and accommodating staff, the aesthetic appeal of the breakfast room and a selection that caters to various dietary needs. However, some guests considered the breakfast pricey.
Dining at the hotel receives mixed reviews. While many find the food excellent and service commendable, others criticize the restaurant for its limited and overpriced menu and occasional service missteps. Despite this, certain staff members like Jean receive high praise for their attentive service.
The rooms at Radisson Blu are described as spacious, comfortable and modern. Guests frequently highlight the clean and well-maintained conditions with useful amenities contributing to a positive stay. Some minor criticisms include cold rooms in winter, small bathrooms and occasional cleanliness issues, but overall, the ambiance and comfort are well-received.
Cleanliness at Radisson Blu sees mixed feedback. Many appreciate the spotless rooms and well-maintained public areas, while a few have encountered inconsistencies in housekeeping, such as dusty rooms or minor defects. Despite these issues, the staff’s responsiveness to complaints is noted positively.
The staff at Radisson Blu consistently earn high praise for their friendliness, professionalism and willingness to assist. From the front desk to the restaurant, the team is described as welcoming and helpful, contributing significantly to guests' positive experiences.
Free Wi-Fi is appreciated by many guests for being good and reliable, although some have faced issues with connections or login processes. However, the availability of free Wi-Fi is generally seen as a valuable amenity.
The spa facilities at Radisson Blu are well-loved, featuring an exceptional pool, sauna, steam bath and Turkish bath that contribute to a relaxed ambiance. Despite occasional closures and comments about the pool temperature, the facilities receive overall praise for cleanliness and comfort.
The gym at Radisson Blu is praised for being well-equipped, clean and available 24/7. Despite comments on its compact size and occasional equipment maintenance needs, it meets most guests' fitness expectations.
The indoor pool is a standout feature, appreciated for its size, cleanliness and overall ambiance. While some guests noted the water could be cold, many found the pool a delightful place to relax.
Parking at Radisson Blu offers convenient access with an on-site underground garage, though it is noted to be tight and relatively expensive. Despite these challenges, the security and proximity of parking are significant advantages.
Overall, Radisson Blu Basel is celebrated for its strategic location, high-quality breakfast, comfortable rooms and exceptional staff, making it a reliable choice for both business travelers and tourists exploring Basel.
Das Eckert - Lifestyle Design Hotel & Fine Dining bei Basel (Grenzach) enjoys a highly regarded position, offering an ideal location that combines convenience with tranquility. Positioned just across the Swiss border in a serene and green setting, the hotel provides easy access to Basel and vicinity, facilitated by nearby public transportation options. Its proximity to major highways and the BSL airport also adds to its strategic appeal, making it an excellent base for travelers exploring wider regions such as Switzerland and Italy. Despite being close to potentially busy roads, the hotel maintains a peaceful ambiance inside.
The breakfast at Das Eckert consistently receives high praise for its delicious, varied and high-quality offerings. Guests appreciate the extensive array of choices, friendly and professional service and the opportunity to dine in a pleasant outdoor setting. The breakfast experience is often highlighted as better than what is offered at more expensive hotels, adding significant value to the overall stay.
In terms of dining, the hotel's Michelin-starred restaurant offers an exceptional experience that stands out as a key highlight. The dinner service is frequently lauded for its creativity, high quality and exquisite presentation. Guests appreciate the beautifully decorated dining spaces, including a cozy terrace and a nice courtyard, contributing to a memorable culinary experience. The sommelier's outstanding service and excellent wine pairings further enhance the fine dining experience, making it worth the high price point.
The hotel's rooms are characterized by their modern and stylish design with spacious layouts and up-to-date amenities. Clean, comfortable and tastefully decorated interiors contribute to an inviting atmosphere. Many rooms feature balconies with attractive views, adding to the relaxation experience. Despite some minor issues with room size consistency and occasional cleanliness concerns, the overall impression is positive with special mention of the newer building's modern furnishings.
Cleanliness at the hotel receives mixed reviews. Many guests find the rooms clean and well-maintained, but there are noticeable areas for improvement, particularly in bathrooms and certain neglected spots. Attention to detail in cleaning could be enhanced to maintain a consistently high standard.
The staff at Das Eckert are renowned for their friendliness and professionalism, significantly enhancing the guest experience. Guests frequently commend the team's helpful and attentive nature with exceptional hospitality noted throughout the stay. Despite occasional periods when the staff appeared overwhelmed, the general service quality remains high.
WiFi at the hotel garners mixed reactions with some guests experiencing reliable and satisfactory connections while others encounter intermittent issues. The overall feedback suggests that the internet service could benefit from improvements in consistency.
The hotel's gym is well-received with guests praising its comprehensive and well-equipped facilities. Suitable for a fulfilling workout, the gym complements the overall positive experience at the hotel.
The outdoor pool, though small, is appreciated for its refreshing nature and serene environment. Its counter-current system adds a unique feature, although the pool may not be ideal for children due to its size.
For families, Das Eckert offers spacious and comfortable accommodations, making it a family-friendly choice. The hotel's location and amenities, including the pool, contribute to a pleasant stay for families, although there are occasional minor issues related to room size and cleanliness.
Finally, opinions on the beds are varied with many guests finding them comfortable and conducive to a good night's sleep. However, some guests note issues with the firmness of mattresses and the quality of pillows, indicating that improvements in bedding preferences could enhance overall comfort.