Ibague, Calle 16 2-574.44081,-75.237822(Show on Map)
8.4
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 26 Jun - Sat, 27 Jun26 Jun - 27 Jun
1 Room2 Guests
Info
Summary of reviews
Hotel Doral Inn enjoys a prime central location in the heart of the city, providing easy access to key tourist spots and the bus terminal, making it an attractive option for travelers. Guests appreciate the proximity to various commercial areas and the availability of a large parking lot, though some note the surrounding area's noise and sense of insecurity after dark. The location offers excellent accessibility, especially for solo travelers and couples, though it might not be ideal for families due to the mentioned drawbacks.
The hotel’s breakfast receives positive feedback for its taste and delightful ambiance, especially when served on the beautifully designed rooftop terrace with good service. Specific items like tamal and lechona are highlighted. However, there are concerns about the variety and availability with some guests finding the options limited and facing logistical issues. Expanding breakfast hours to accommodate early risers is a frequent suggestion.
Guests describe the rooms as spacious, comfortable and modern with commendations for amenities like air conditioning and clean bedding. The comfort of the beds is frequently noted, although some find the pillows too high and the mattresses a bit hard. A few reviews mention issues with room size, ventilation and cleanliness, including unpleasant odors. While the staff generally receives positive feedback for their friendliness, there are occasional mentions of rude receptionists.
Cleanliness is another mixed category with many guests praising the overall upkeep and comfort of the rooms, though some point out problems with the bathrooms and occasional subpar cleaning. The hotel’s cleanliness is appreciated, especially given the price, but consistent attention to bathroom maintenance is needed.
The staff at Hotel Doral Inn is often commended for their friendliness and professionalism, making guests feel welcomed. The reception staff receives particular praise for their courteous service, although there are occasional reports of rudeness.
The hotel’s parking facilities are well-received, offering ample, spacious and covered parking. However, the parking area can sometimes be full and the lack of reservation options can lead to inconvenience. Despite these issues, the parking arrangements are considered a positive aspect of the hotel.
Overall, Hotel Doral Inn provides a comfortable stay with its central location, tasty breakfast, modern rooms and friendly staff, though there is room for improvement in areas like breakfast variety, room cleanliness and parking organization.
Categories
Business
Located in Ibagué, this hotel offers essential amenities for business travelers. It provides a comfortable stay with convenient access to the city.
Parking
As a hotel property, it is expected to offer dedicated parking facilities for guests. This ensures convenience for visitors traveling by car.
Accessible
Hotel Doral Inn provides wheelchair accessible facilities. It also offers accessible parking and facilities for disabled guests, ensuring a comfortable stay for those with accessibility requirements.
Family
Dog Friendly
Room Types
Deluxe Double Room (2 Adults + 1 Child)This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room offers a flat-screen TV with cable channels, a dining area, a wardrobe, a tiled floor as well as mountain views. The unit has 2 beds.
Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Basic Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Deluxe RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
About Hotel Doral Inn
Registry or License or Notification Number: 58280
Guest Reviews
8.4
Very Good
Review Summaries
Location
Hotel Doral Inn offers a prime central location in the heart of the city, making it an attractive option for those looking to stay close to the bustling downtown area. Its central position provides easy access to key tourist spots and the bus terminal, ensuring convenience for travelers. The hotel also boasts a large parking lot, making it easily accessible by car.
The location is appreciated for its proximity to various commercial areas, although it comes with some drawbacks. The traffic can be excessive and the surrounding area is noted for being noisy, both day and night. Furthermore, the neighborhood doesn't offer the most picturesque or safest environment with several reviews mentioning a sense of insecurity after dark.
Despite these concerns, guests highlight the centrality and convenience of the hotel's location. The area is well-suited for solo travelers or couples looking to be in the middle of everything, though it might not be the ideal choice for families. Overall, the Hotel Doral Inn's location is a mixed bag, offering excellent accessibility and proximity to city attractions, albeit in a noisy and less attractive part of town.
Breakfast
Hotel Doral Inn boasts a breakfast experience that generally receives positive remarks but also faces certain challenges. Many guests praised the breakfast for its flavor, describing it as very tasty and delicious with some highlighting specific items like tamal and lechona and appreciating the hearty, full servings. The buffet-style offering on the beautifully designed rooftop terrace was particularly noted for its delightful ambiance and good service, especially when attended by staff members like Mayito.
Despite these favorable comments, there are recurring concerns regarding the variety and availability of breakfast items. Several guests found the breakfast menu to be basic with limited options and combinations. Issues such as breakfast ending quickly, delays in replenishing items and logistical problems have been pointed out with some visitors not able to enjoy the meal due to these shortcomings. Suggestions for expanding the service hours beyond the current 7 to 9 am timeframe were made, especially to accommodate those with early activities.
The breakfast experience at Hotel Doral Inn has room for improvement in terms of variety and organization, but its taste and the pleasant setting on the rooftop terrace make it a noteworthy aspect of the stay for many guests.
Rooms
The rooms at Hotel Doral Inn receive mixed feedback from guests with many praising their comfort and cleanliness. Several reviewers highlight that the rooms are spacious, comfortable and modern, matching the photos provided by the hotel. The facilities, including air conditioning and clean bedding, add to the positive experience, while the large room sizes and balconies are particularly appreciated. The comfort of the beds is frequently mentioned, although some find the pillows too high and the mattresses a bit hard.
However, there are concerns about room size and ventilation with a few guests mentioning that the rooms feel cramped and lack natural light. Cleanliness standards appear to vary with some guests reporting insufficient cleaning and unpleasant odors. Additionally, while the staff generally receives positive remarks for being friendly and providing good service, there are occasional comments about rude receptionists and unmet cleanliness expectations. Despite these minor drawbacks, the overall impression of Hotel Doral Inn's rooms is one of comfort, modernity and good service.
Beds
Hotel Doral Inn guests have shared mixed feedback about their bed experiences. While some found the beds very comfortable and enjoyed spacious rooms, others noted that the mattresses felt hard and could be more comfortable. Clean bedding and the availability of extra sheets for colder nights received positive mentions. However, there were a few criticisms regarding the condition of the mattresses with some guests feeling the springs and others reporting that the bed smelled like the sheets hadn't been changed. Overall, while there are praises for bed comfort and good service, suggestions for improving mattress quality and pillow options were also highlighted.
Cleanliness
Hotel Doral Inn has a mix of feedback regarding cleanliness, highlighting both strengths and areas for improvement. Many guests found the facilities to be clean and in perfect condition, describing the rooms as very clean, comfortable and cozy. The cleaning staff received commendations for their good work and some noted that the cleanliness was especially impressive for the price.
However, there were recurring issues, particularly with the bathrooms. Some guests experienced unpleasant smells, signs of humidity and mold and found the bathrooms to be cramped. There were also complaints about specific areas like under the beds and cases where rooms were not thoroughly cleaned over multiple days with towels not being changed. Some reviews mentioned poor overall cleanliness, describing rooms as dirty or average in cleanliness with suggestions that the hotel needs to greatly improve in this aspect.
Overall, while the hotel does receive praise for cleanliness in general, consistent attention to bathroom maintenance and thorough room cleaning could enhance guest satisfaction.
Staff
Hotel Doral Inn is often lauded for its friendly and attentive staff, making guests feel warmly welcomed throughout their stay. Many reviews highlight the team's kindness and professionalism, particularly the reception staff who are noted for their consistent cordial and respectful service. Guests often describe the service as excellent, appreciating the staff's willingness to serve and their effort to make visitors feel at home.
However, not all feedback is uniformly positive. While many staff members receive praise for their helpful demeanor, there have been occasional mentions of rudeness or unfriendly behavior from certain individuals, including some receptionists and the parking attendant. Despite these few instances, the overall impression of the staff is overwhelmingly positive with visitors frequently commending the pleasant and friendly atmosphere created by the hotel's personnel.
Parking
Hotel Doral Inn offers parking facilities that are mostly well-received by guests. The parking area is described as ample, spacious and even covered, contributing to a sense of safety for those who use it. Its large size is advantageous given the hotel's good central location, making it convenient for pet owners and travelers alike. However, there are some noted drawbacks. On occasion, the parking lot can be full and the parking capacity might not be adequate for the number of residents, leading to situations where no spaces are available. Additionally, parking cannot be reserved and some guests have experienced disorganization and rudeness from parking attendants. Despite these challenges, the overall sentiment towards the parking is positive with its size and security being consistent highlights.
FAQ
No, Hotel Doral Inn doesn't have any pool.
No, a spa isn't available at Hotel Doral Inn.
Yes, Hotel Doral Inn welcomes dogs.
Yes, parking facilities are available at Hotel Doral Inn.