Ilford, 10 Argyle Road51.560504,0.067452(Show on Map)
3.5
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Best Inn Hotel, located on Argyle Road, boasts an advantageous position for travelers, offering convenient access to local amenities through its proximity to shops and Ilford station, as well as connections via the Elizabeth line. Guests appreciate the easy reach to attractions like the Olympic Stadium, with the hotel's setting providing a peaceful yet accessible experience, perfect for exploring London. Despite some concerns about the isolated feel of the surrounding area at night, the hotel's strategic location remains a key advantage.
While the hotel offers breakfast from 7:00 a.m., guests have mixed reactions to the quality and variety of food provided, indicating room for enhancement to meet expectations better. On the positive side, the hotel staff receives commendation for their friendliness and helpfulness, contributing significantly to the overall guest experience. The team is noted for being welcoming and supportive, especially the reception staff who are praised for their courtesy and willingness to assist.
However, the hotel faces considerable challenges regarding cleanliness and room conditions. The rooms need significant improvements in maintenance and cleanliness, with guests frequently reporting issues such as dirt, grime, and outdated decor. While the affordable beds receive some favorable mentions for their surprising cleanliness, guests often note discomfort due to old mattresses and broken furniture. The cleanliness standards, especially concerning communal areas and bathrooms, require urgent attention, with reports suggesting the need for extensive refurbishment.
Despite its appealing location and exemplary staff, Best Inn Hotel could greatly benefit from significant enhancements in cleanliness, room maintenance, and breakfast offerings to elevate the overall guest experience.
Categories
Free Wi-Fi
This hotel offers free Wi-Fi.
Parking
This hotel offers free parking and is conveniently located close to local transport links.
Honeymoon
Family
Room Types
Single Room with Shared BathroomFree Wi-Fi and a TV are featured in this room, which has shared bathroom and toilet facilities.
Double Room with Shared BathroomFree Wi-Fi and a TV are featured in this room, which has shared bathroom and toilet facilities.
En Suite Double RoomA private bathroom, free Wi-Fi and a TV are featured in this room.
Triple Room with Shared BathroomFree Wi-Fi and a TV are featured in this room, which has shared bathroom and toilet facilities.
Twin Room with Shared BathroomFree Wi-Fi and a TV are featured in this room, which has shared bathroom and toilet facilities.
En Suite Family RoomA private bathroom, free Wi-Fi and a TV are featured in this room.
Double or Twin Room with Private BathroomThe unit offers 2 beds.
Double or Twin RoomThe unit offers 2 beds.
Guest Reviews
3.5
Rated
Review Summaries
Location
Situated in the bustling area of Argyle Road, Best Inn Hotel enjoys a prime location that resonates well with travelers. With its close proximity to the local shops and the Ilford station, guests find it convenient to access amenities and navigate the city via the Elizabeth line. The ease of access extends to nearby attractions such as the Olympic Stadium, making it a suitable choice for event-goers. The hotel's location is recognized for being quiet yet easily reachable by car, allowing guests a peaceful stay. Additionally, the strategic placement near the town center, high street, and metro provides an advantageous gateway to exploring the broader regions of London. However, the surrounding area can feel somewhat isolated at night, which may not suit everyone's preferences. Overall, the hotel stands out for its accessibility and connectivity, making it a practical option for those looking to stay in a well-connected part of the city.
Breakfast
Visitors to the Best Inn Hotel have mixed feelings about the breakfast offerings. While the hotel does offer breakfast as early as 7:00 a.m., guests report a range of experiences from basic cereal options to a prepared breakfast plate featuring toast, sausage, hash browns, egg, and beans. The quality of the food, however, has been noted as poor by several guests. Disappointingly, some expected a more comprehensive offering as described in the booking information, but found either no breakfast available or extremely limited options, such as instant coffee with no milk. Overall, the breakfast experience at the Best Inn Hotel leaves room for improvement, particularly in terms of food quality and consistency in service provided to the guests.
Rooms
Visitors to the Best Inn Hotel have noted that the rooms generally require significant improvements in cleanliness and maintenance. Many guests found the rooms to be quite small and not well-maintained, often featuring outdated and worn decor. Issues with cleanliness were a recurring theme, with reports of dirty and smelly rooms, bathrooms, and communal areas. Some visitors were disappointed with broken amenities and a lack of basic necessities like adequate lighting and working fans. Problems such as defective plumbing fixtures and poor water pressure were also mentioned. Overall, reviews suggest that the hotel does not align well with expectations set by its online presence and could benefit from an extensive refurbishment to improve guest satisfaction.
Beds
Best Inn Hotel, known for its affordability, offers a mixed experience when it comes to its bedding. Despite the low prices, guests have expressed satisfaction with the beds, mentioning that they were surprisingly good considering the cost. The cleanliness of the beds also received praise, which is a crucial factor for restful sleep. However, there were frequent complaints about uncomfortable mattresses and issues with old, broken furniture. Some guests noted that the beds were hard and past their prime, and there were several reports of stained or unclean bed sheets. Overall, while some found the beds adequate in this budget-friendly hotel, improvements are necessary to meet higher cleanliness and comfort standards.
Cleanliness
Located conveniently near the market for easy access to shopping and dining, the Best Inn Hotel poses significant challenges for guests seeking a clean and comfortable stay. The hotel's rooms and shared facilities have been overwhelmingly described as extremely dirty, with grime and mold prevalent throughout the premises. The carpets are consistently dusty and often covered with hair, while broken tiles and stained curtains contribute to an impression of neglect and disrepair.
Reports of nonfunctional bathrooms, poor water pressure, and unclean bed linens further impact the quality of stay, with the presence of cockroaches adding to the unhygienic conditions. The hotel is undergoing renovations, but guests have found the ongoing construction disruptive. Despite the welcoming and cooperative staff at reception, the general unhygienic state creates concerns about health and safety. The condition of the facility, described as dilapidated and potentially dangerous, severely undermines its intended purpose as a source of accommodation. While the location offers proximity to necessary amenities, significant improvements in cleanliness and maintenance are crucial for providing a satisfactory guest experience.
Staff
The Best Inn Hotel is highly praised for its exceptional staff, who consistently provide a welcoming and friendly atmosphere. Guests frequently highlight the helpfulness and politeness of the team, particularly appreciating the support they receive from the reception staff. Despite occasional language barriers, the hotel's employees remain courteous and eager to assist in any way possible. The manager stands out as approachable and consistently demonstrates kindness and empathy. Guests feel comfortable and secure staying here, especially those traveling alone for the first time. Overall, the staff's friendliness and dedication play a significant role in ensuring a pleasant and enjoyable stay for all visitors.
FAQ
No, Best Inn Hotel doesn't have any pool.
No, a spa isn't available at Best Inn Hotel.
No, Best Inn Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Inn Hotel.
