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Summary of reviewsThe Wellesley Hotel enjoys an outstanding reputation largely due to its prime location and exceptional service. Situated just a 5-minute walk from Ilford Station on the Elizabeth Line, the hotel offers excellent public transport connectivity, making it an ideal choice for travelers. Guests frequently appreciate the nearby parking, ease of access from the motorway and the proximity to local shops, restaurants and the town center. The surrounding English architecture adds to the charm, making it a pleasant retreat.
Guests consistently praise the cleanliness of the hotel. The rooms are often described as spotlessly clean with modern and crisp bed linens. The cleaning staff is recognized for their efficiency and helpfulness, ensuring a tidy and comfortable environment despite occasional mentions of specific cleanliness issues.
The hotel staff, particularly the owner and manager Ali, receive high acclaim for their friendliness and accommodating nature. This warm and inviting atmosphere ensures a smooth check-in and check-out process with the team often going above and beyond to meet guests' needs. This exceptional hospitality greatly enhances the overall guest experience.
Rooms at the Wellesley Hotel are often seen as clean and comfortable, despite some noting they are small and occasionally noisy from the roadside. Essential amenities such as traditional and electric heating and great showers are appreciated. While some reviews mention occasional maintenance needs and room service frequency, the overall standard of the rooms is positively received.
Another standout feature is the comfort of the beds with many guests highlighting how comfortable and large they are. Although there are a few critiques about mattress softness and pillow quality, the hotel generally takes guest comfort seriously with regard to sleeping arrangements.
Overall, the Wellesley Hotel offers great value for money with its convenient location, clean and comfortable accommodation and exceptional staff service, making it a preferred choice for visitors to Ilford. Despite some areas for improvement, the positive aspects make it a generally pleasant and satisfactory stay for most guests. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Small Hotel
3-Star Hotel
Room Types
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
King RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 1 bed.
Deluxe SuiteFeaturing a private entrance, this suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The fully equipped kitchenette features a refrigerator, kitchenware and a microwave. A seating area with a flat-screen TV, a coffee machine and a patio are featured in this suite. The unit offers 3 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit has 2 beds.
Guest Reviews
7.5
Good
Location
Wellesley Hotel boasts an outstanding location that consistently impresses guests. Situated just a short 5-minute walk from Ilford Station on the Elizabeth Line, it provides excellent public transport connectivity, making it easily accessible by both train and bus. This central positioning is complemented by its proximity to local shops, restaurants and the town centre, allowing guests to have everything they need within close walking distance.
Travelers appreciate the convenience of nearby parking and the ease of access from the motorway. The hotel’s surroundings feature pleasant English architecture, adding to the charm of the stay. With clean rooms and comfortable beds, guests find the accommodation itself very satisfactory. The warm and friendly staff, particularly the manager Ali, contribute to the hotel's homely vibe, making it a pleasant and quiet retreat for visitors.
Overall, Wellesley Hotel’s prime location, combined with its friendly service and comfortable amenities, make it a preferred choice for those needing to be near transport links and central facilities in Ilford.
Rooms
Wellesley Hotel offers a variety of experiences with its rooms with most feedback skewing towards the positive side. Guests often found the rooms clean, comfortable and well-presented upon arrival. Despite some mention of the rooms being small and cramped, certain reviews highlighted that the rooms were actually better than expected. Essential amenities like traditional and electric heating as well as a great shower were also appreciated by visitors. Though there were occasional cleanliness issues and the room not being serviced daily, the hotel's overall room standards were generally well-received. Noise from the roadside and small size could be a downside for some, but for those prioritizing cleanliness and comfort, Wellesley Hotel still stands out as a promising option.
Beds
The Wellesley Hotel consistently receives high praise for its comfortable beds. Many guests highlight the comfort and quality of the mattresses, using words like very comfortable, comfy and super comfortable to describe their sleeping experience. A few reviews note that the beds are impressively large, contributing to a luxurious feel. However, some guests have mentioned issues with the mattresses being too soft or uncomfortable and a couple of reviews suggest that the pillows could use improvement. Despite these occasional criticisms, the majority of feedback indicates that the hotel takes guest comfort seriously, particularly with regard to its beds.
Cleanliness
The Wellesley Hotel receives high praise for its cleanliness from numerous guests. Many have highlighted the overall cleanliness of the hotel, often noting that the rooms are spotlessly clean and accurately depicted in the photos. Guests consistently mention the neatness, especially appreciating the modern, crisp bed linens and the pleasant tidiness of the rooms. The cleaning staff is frequently recognized as being very helpful and efficient, contributing to the comfortable environment of the hotel.
The hotel itself is described as clean and welcoming with a clean property and comfortable rooms, making it a great choice for visitors. The location also adds to the appeal, being conveniently near Ilford high street and various shops.
However, some reviews mention areas for improvement. A few guests noted that housekeeping standards could be better, pointing out specific issues such as stained bed sheets and dirty family room bedding. There were also occasional remarks about untidy features and maintenance needs, like the shower.
Despite these few setbacks, the overall impression of the Wellesley Hotel's cleanliness remains positive with most guests satisfied with the clean rooms and friendly, efficient staff.
Staff
The Wellesley Hotel is renowned for its exceptional hospitality with numerous guests highlighting the friendliness and helpfulness of the staff. The owner and manager, Ali, frequently receive praise for their warm and accommodating demeanor, ensuring that visitors feel right at home. Guests have consistently mentioned the ease of check-in and check-out processes, attributing this smooth experience to the welcoming nature of the staff. The thorough attention given by the team ensures that all needs are met, often going above and beyond to guarantee satisfaction.
The staff's politeness and care are emphasized repeatedly, creating a pleasant and inviting atmosphere. Regular mentions of the cleanliness and comfort of the rooms complement the positive reviews of the personnel. With a combination of excellent location, home-like vibes and outstanding customer service, the Wellesley Hotel leaves a lasting impression on its guests, largely due to the remarkable efforts of its dedicated team.
3 Star
The Wellesley Hotel offers some positive aspects worth noting. Guests have highlighted the hotel as providing good quality for the price, indicating it offers great value for money. Located conveniently near shops and public transport, it provides a comfy bed and a reasonably sized room, contributing to a generally pleasant stay.
However, there are several drawbacks to consider. Numerous reviews express dissatisfaction with the hotel's cleanliness, describing it as very dirty. The room size was also a concern with some finding it cramped and noting that the photographs did not accurately represent the space. There's a perception that the price is too high for the quality offered. Overall, the hotel did not meet the expectations for a three-star rating and some have explicitly advised against recommending it.
No, Wellesley Hotel doesn't have any pool.
No, a spa isn't available at Wellesley Hotel.
No, Wellesley Hotel doesn't allow dogs.
No, parking facilities aren't available at Wellesley Hotel.