Hotel ROC Illetas & SPA
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Summary of reviewsHotel ROC Illetas & SPA is celebrated for its stunning location on the coast of Illetas, providing guests with breathtaking views of the Mediterranean Sea. The hotel combines the tranquility of a seaside retreat with the convenience of nearby Palma, accessible within 25 minutes by bus. Guests enjoy the peaceful surroundings, scenic walking paths and proximity to nearby beaches, local attractions, supermarkets, bars and restaurants. The terraced layout of the hotel offers panoramic sea views and direct water access, enhancing the scenic and relaxing atmosphere.
The hotel's breakfast receives high praise for its variety and quality, offering a wide range of options that cater to all tastes, including fresh fruit, made-to-order omelettes and live cooking stations. Guests appreciate dining on the terrace with picturesque sea views and commend the friendly and efficient service. Dinner also features a varied and high-quality buffet with a scenic dining setting, although some guests noted occasional repetitiveness and limited options.
Rooms at Hotel ROC Illetas & SPA are frequently described as spacious, clean and comfortable, many with balconies offering beautiful sea views. While some rooms have modern decor, others are noted for being dated and in need of renovation. Despite occasional cleanliness issues and noise, many guests find their accommodations pleasant.
Cleanliness across the hotel is generally well-regarded with the staff maintaining high hygiene standards in rooms and public areas, including the well-kept pool area. Some reviews mention minor lapses in cleaning and specific areas needing more attention.
The hotel's staff is frequently highlighted for their exceptional friendliness and attentiveness, contributing to a positive guest experience. Individuals such as Santi, Daniel, Jose and Kayser receive special mentions for their excellent service and the overall team is praised for their professionalism and responsiveness.
The free WiFi at the hotel receives mixed reviews with some guests experiencing strong connections while others report issues with weak or unstable signals.
The on-site spa is a notable highlight, offering a tranquil environment with excellent facilities and services, including massages and a wellness area that guests find rejuvenating. Despite some areas needing refurbishment, the overall spa experience is positive, contributing significantly to guest relaxation.
The gym, while small and somewhat outdated, provides basic workout facilities and an indoor pool, satisfactory for most guests' needs. The pool area, admired for its design and scenic views, includes both indoor and outdoor pools. Although the pools are generally clean, issues such as small size, lack of heating and limited sunbeds are noted.
The hotel's beach access is exceptional, featuring a private path leading directly to a clear, charming cove and the renowned Illetas Beach nearby. This easy access, combined with stunning ocean views and convenient amenities like lounge chairs, enhances the beachside experience, despite occasional crowding and early reservations of beach umbrellas.
In summary, Hotel ROC Illetas & SPA offers a superb coastal location with beautiful views, excellent dining options, friendly and attentive staff, clean facilities and a delightful spa, making it an idyllic choice for a relaxing seaside getaway.
Categories
The hotel's breakfast receives high praise for its variety and quality, offering a wide range of options that cater to all tastes, including fresh fruit, made-to-order omelettes and live cooking stations. Guests appreciate dining on the terrace with picturesque sea views and commend the friendly and efficient service. Dinner also features a varied and high-quality buffet with a scenic dining setting, although some guests noted occasional repetitiveness and limited options.
Rooms at Hotel ROC Illetas & SPA are frequently described as spacious, clean and comfortable, many with balconies offering beautiful sea views. While some rooms have modern decor, others are noted for being dated and in need of renovation. Despite occasional cleanliness issues and noise, many guests find their accommodations pleasant.
Cleanliness across the hotel is generally well-regarded with the staff maintaining high hygiene standards in rooms and public areas, including the well-kept pool area. Some reviews mention minor lapses in cleaning and specific areas needing more attention.
The hotel's staff is frequently highlighted for their exceptional friendliness and attentiveness, contributing to a positive guest experience. Individuals such as Santi, Daniel, Jose and Kayser receive special mentions for their excellent service and the overall team is praised for their professionalism and responsiveness.
The free WiFi at the hotel receives mixed reviews with some guests experiencing strong connections while others report issues with weak or unstable signals.
The on-site spa is a notable highlight, offering a tranquil environment with excellent facilities and services, including massages and a wellness area that guests find rejuvenating. Despite some areas needing refurbishment, the overall spa experience is positive, contributing significantly to guest relaxation.
The gym, while small and somewhat outdated, provides basic workout facilities and an indoor pool, satisfactory for most guests' needs. The pool area, admired for its design and scenic views, includes both indoor and outdoor pools. Although the pools are generally clean, issues such as small size, lack of heating and limited sunbeds are noted.
The hotel's beach access is exceptional, featuring a private path leading directly to a clear, charming cove and the renowned Illetas Beach nearby. This easy access, combined with stunning ocean views and convenient amenities like lounge chairs, enhances the beachside experience, despite occasional crowding and early reservations of beach umbrellas.
In summary, Hotel ROC Illetas & SPA offers a superb coastal location with beautiful views, excellent dining options, friendly and attentive staff, clean facilities and a delightful spa, making it an idyllic choice for a relaxing seaside getaway.
Hotel with Parking
Hotel ROC Illetas & SPA is one of the top Hotels with Parking in Calvia, Balearic Islands.
Luxury Hotel
Hotel near Golf Courses
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Panoramic View Pool Outdoor Pool
Business Hotel
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4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Indoor Pool
Guest Reviews
Nestled along the stunning coast of Illetas, 'Hotel ROC Illetas & SPA' offers a superb location with unrivaled views of the Mediterranean Sea. Guests are consistently impressed by the hotel's setting, as it combines the tranquility and picturesque beauty of a seaside retreat with the convenience of proximity to Palma. The location is praised for its seamless accessibility to the city with a bus stop right outside the hotel providing a direct route into Palma in just about 25 minutes, making both cultural excursions and city adventures easily manageable.
The area surrounding the hotel is noted for its peaceful atmosphere and beautiful walking paths, allowing for scenic strolls to nearby beaches and local attractions. Illetas Beach, known for its clear waters and inviting sands, is just a short walk away, enhancing the hotel's appeal. Guests also appreciate the availability of little supermarkets, charming bars and restaurants within easy walking distance, ensuring that every need is met without the necessity of traveling far.
The hotel's terraced layout overlooking the sea provides breathtaking panoramic views from various levels and direct access to the water from the property is a recurring highlight. Whether it’s swimming from the cliffs, lounging by the pool area with its stunning sea views or simply enjoying the hotel's beautifully maintained garden areas, guests find the setting idyllic for relaxation and recreation.
Beyond the natural charm, the hotel's position is described as ideal for visiting other parts of the island. It’s a short drive to Palma with frequent taxis and buses and close to major routes that facilitate exploring Mallorca's diverse landscapes. The proximity to the airport, roughly 15-20 minutes by car, adds to the overall convenience for travelers.
Guests emphasize the outstanding cooperation of the friendly staff, the cleanliness of the facilities and the quality of amenities such as the breakfast buffet, which often features gorgeous views of the water. Whether dining with a sea view, unwinding on a sun terrace or staying in well-appointed rooms, the atmosphere at 'Hotel ROC Illetas & SPA' is consistently described as peaceful, serene and perfectly suited for a relaxing getaway in a superb coastal locale.
Hotel ROC Illetas & SPA garners high praise for its breakfast offerings, creating a delightful morning experience with a splendid view over the ocean. The breakfast buffet impresses with its variety and quality, offering a comprehensive selection that caters to both sweet and savory preferences. Guests frequently highlight the extensive options, including fresh fruit, made-to-order omelettes and live cooking stations for eggs and smoothies. This abundance ensures that the breakfast caters to all tastes, making it a standout feature of the hotel.
The breakfast room itself, often described as having a cozy and tranquil atmosphere, provides a perfect start to the day. Many guests appreciate dining on the terrace, enjoying the picturesque sea view. The service is lauded for being friendly and efficient with specific mentions of staff members who enhance the dining experience.
Overall, the breakfast at Hotel ROC Illetas & SPA is commended for its variety, quality and exceptional service, making it a memorable aspect of the stay for many guests.
Dinner at Hotel ROC Illetas & SPA offers a generally satisfying culinary experience with a few notable highlights. Guests frequently rave about the breathtaking view over the ocean, enhancing their dining experience. The buffet dinners are often praised for their variety and high quality with many guests impressed by the wide selection of delicious dishes available daily. The restaurant team receives accolades for their consistent performance and ability to deliver different, tasty dishes each day.
While the majority of reviews highlight the good, varied and even superb quality of the meals, a few guests have raised concerns about the repetitiveness and limited options of the dinner buffet. Some also mentioned that the food could occasionally be warmer and that the terrace might be too small during busy times, causing some inconvenience.
Overall, the combination of a scenic dining setting, an extensive buffet selection and generally high-quality dishes makes dining at Hotel ROC Illetas & SPA a worthwhile experience with only a few minor setbacks noted by some guests.
Hotel ROC Illetas & SPA offers rooms that guests frequently describe as spacious with many featuring beautiful balconies and direct sea views. Several reviews highlight the comfort of the beds and the cleanliness of the rooms. Some modern and freshly decorated rooms provide a cozy atmosphere with amenities such as powerful showers and effective air conditioning being particularly appreciated.
However, the hotel does face criticism for its dated decor and furnishings in certain rooms with some guests noting the need for renovation. Issues such as noisy environments, small and outdated bathrooms and inconsistent room cleaning were also mentioned. Despite these drawbacks, many guests found their rooms to be comfortable and well-maintained, contributing positively to their stay.
Overall, the views from the rooms are a standout feature, often praised for their breathtaking ocean vistas. The spaciousness and cleanliness of the accommodations, when combined with the magnificent sea views, contribute to an overall pleasant experience for those staying at Hotel ROC Illetas & SPA.
Hotel ROC Illetas & SPA has received mixed reviews when it comes to the quality of their beds. On the positive side, many guests found the beds to be quite comfortable, describing them as "super comfy" and praising the comfort of the mattresses. The availability of different pillows was also appreciated by some with a few noting the bedding was both clean and comfortable.
However, the hotel has received criticism for various bedding issues. A common theme is the prevalence of two single beds pushed together instead of double or king-size beds, which sometimes separated, creating discomfort. Several guests pointed out that the beds can be too hard or firm with a few mentioning that the mattresses were old and uncomfortable. Pillows have also been noted as a sore point with some guests describing them as hard and in need of an upgrade.
Despite these issues, there were no major complaints about the cleanliness of the bedding and some guests specifically mentioned that the beds were newly renovated and maintained decent hygiene. Overall, while the beds at Hotel ROC Illetas & SPA have their share of drawbacks, they provide a generally comfortable sleeping experience for many guests.
Hotel ROC Illetas & SPA is remarked for its relaxing atmosphere and overall cleanliness, making it an attractive choice for travelers who prioritize hygiene and comfort. Guests report that the rooms are spacious, well-decorated and consistently clean. The hotel's public areas, including the lush and well-maintained pool area, are also frequently praised for their cleanliness.
The cleaning staff generally receives positive feedback for their friendliness and diligence with housekeeping conducted daily, ensuring clean towels and mirrors. Linen is changed daily, maintaining a high standard of room hygiene.
Some reviews note areas for improvement, particularly in specific rooms and bathrooms that could benefit from modernization and more meticulous cleaning. Issues such as dusty terraces, dirty dishes and occasional pest sightings were mentioned. Moreover, some guests experienced lapses in cleaning like unvacuumed floors or overlooked bed-making.
Though certain sectors like the spa area might need refurbishment and a few hygiene challenges were highlighted, the hotel’s cleanliness overall leaves a good impression on most visitors. The grounds are meticulously kept, the common areas are clean and the general hygiene is largely seen as acceptable, ensuring a comfortable stay for those visiting the hotel.
The reviews for Hotel ROC Illetas & SPA consistently highlight their exceptional staff, who are frequently described as friendly, helpful and accommodating. Many guests appreciated the warm welcomes and attentive service provided by the reception team with several individuals, such as Santi and Daniel, receiving special mentions for their politeness and professionalism. The lifeguards and kitchen staff, including waiters like Jose and Kayser, were noted for their fantastic service and pleasant demeanor, contributing to an overall positive atmosphere.
Maintenance and cleaning staff were praised for keeping the premises well-maintained and handling requests swiftly. Several guests highlighted the exceptional friendliness and responsiveness of the entire staff, often referring to them as some of the best they have encountered in their travels. There were a few isolated incidents of less favorable interactions, but these were generally overshadowed by the numerous commendations for the staff’s dedication and competence.
Overall, the consistent comment across reviews is the staff’s exceptional friendliness and attentiveness, making them a standout feature of the hotel and a key reason many guests enjoyed their stay.
When staying at Hotel ROC Illetas & SPA, guests will find a mixture of experiences with the hotel's WiFi service. Some visitors have commented positively on the strong and good quality WiFi signal, highlighting that the connection works well in certain areas. However, it is important to note that several guests experienced issues with connectivity, including unstable and incredibly weak WiFi signals with the service sometimes stopping altogether. In some cases, the WiFi was reported as being non-existent or too slow, making it a challenge for those needing reliable internet access. While the hotel does offer free WiFi, travelers might anticipate occasional connectivity troubles during their stay.
Nestled within 'Hotel ROC Illetas & SPA,' the spa offers a delightful retreat for guests seeking relaxation and rejuvenation. The beautifully built and exceptionally quiet spa provides an ideal setting, complemented by great facilities that guests have repeatedly praised. Visitors found the indoor spa a pleasant addition, particularly when the weather was cold. The wellness area, described as new and nice, boasts amazing and top-notch treatments, including incredible massages delivered by professional therapists.
While some guests noted that certain areas of the spa might benefit from refurbishment, the overall experience remains overwhelmingly positive. Spa views contribute to a serene atmosphere and numerous guests have enjoyed pure moments of relaxation within its tranquil environment. The availability of amenities like the sauna, despite occasional maintenance and access to two swimming pools further enhance the spa's appeal.
In addition to the superb spa offerings, the convenience of on-site COVID testing prior to return travel is a thoughtful touch. Though some may find the spa prices on the higher side, the general sentiment is one of pleasure and satisfaction with many guests relishing the opportunity to unwind and indulge in high-quality spa treatments at this excellent facility.
Hotel ROC Illetas & SPA offers a gym with good facilities and functional equipment. The gym, while small, generally meets basic workout needs and includes an indoor pool. Despite its size and somewhat outdated equipment, guests find the gym satisfactory with some even noting that their children enjoyed using it. Overall, the gym provides a useful space for fitness activities, although it may not cater to those seeking a more fully-equipped experience.
Hotel ROC Illetas & SPA offers a variety of pool experiences, though guests' opinions vary. The pool area, praised for its beautiful design and scenic sea views, includes both indoor and outdoor pools. Cleanliness is often mentioned positively with guests appreciating well-maintained facilities. Kids particularly enjoy both the indoor and outdoor pools.
Despite the aesthetic appeal, there are recurrent issues noted. The outdoor pools are small, unheated and in need of better maintenance. Broken tiles and noise levels detract from the experience for some visitors. Additionally, the limited number of sunbeds and umbrellas can make it difficult to find a spot to relax, leading to frustration over early morning reservations with towels.
Cocktails and views from the pool area receive high marks, but the poolside bar's food is reported as bland and expensive. The hotel's location is advantageous, being close to Illetas beach and offering multiple terraces for private moments and stunning views. However, temperature concerns arise with the indoor pool often being too cold, reducing its appeal.
Overall, the pool area at Hotel ROC Illetas & SPA is a hit for its beauty and scenic views but could benefit from improvements in heating, maintenance and sunbed availability.
Nestled on a cliff, the Hotel ROC Illetas & SPA boasts exceptional beach access with a private path leading guests directly to the sea. The hotel's location offers stunning, direct views of the ocean, enhancing the overall beachside atmosphere. Guests can enjoy a charming private cove and a beautifully clear sea, perfect for swimming. The proximity to the renowned Illetas Beach, which is praised for its calm and pleasant environment, adds to the hotel's appeal.
The hotel provides several convenient amenities, including a pool area close to the beach and lounge chairs for resting. The access to the beach is described as easy and straightforward with steps leading directly from the hotel to the water, although some reviewers noted that beach umbrellas tend to be reserved early.
A variety of beautiful beaches and bays are situated nearby and a five-minute walk can take guests to a lovely sandy beach. Though certain areas can get crowded and some beach services have room for improvement, the overall experience remains highly positive with many guests appreciating the stunning views and the hotel's prime seaside location. Despite minor issues like occasional cleanliness concerns and limited amenities in some spots, the beach area around Hotel ROC Illetas & SPA is overall well-regarded for its pristine beauty and accessibility.
Guests at Hotel ROC Illetas & SPA have noted several challenges regarding parking. Many reviews highlight the scarcity and tightness of parking spaces, describing the hotel’s on-site parking as both limited and difficult to access. While some mention that street parking can be found nearby and occasionally easy, others find it problematic and often full. The hotel offers covered parking, but at a cost of 15 euros per day, which some consider relatively cheap while others view it as an extra burden. Overall, the parking situation at this hotel is a mix of limited availability, tight spaces and additional costs, which could be a consideration for potential visitors planning to drive.
Hotel ROC Illetas & SPA is a great destination for families, especially those with children. The hotel offers a variety of facilities and activities designed to keep kids entertained. Families can stay in spacious suites and family rooms that are well-suited for accommodating children.
Positive mentions highlight an incredibly friendly and helpful staff, contributing to a welcoming atmosphere for guests of all ages. The game room for teenagers and nice facilities for kids ensure that younger guests have plenty of options to stay engaged and entertained.
Morning yoga sessions provide a great start to the day for both kids and adults. The overall family suite facilities are commendable, giving families the space and comfort they need. Hotel ROC Illetas & SPA is highly recommended for families looking for a great stay with their children.
However, it's worth noting that the hotel is not particularly pram or disabled friendly, which may pose some challenges for guests using strollers. Some reviews did mention too much children's screaming, indicating that the atmosphere might get a bit noisy at times. Additionally, the hotel may not be the best fit for families with children under 16, as it’s not always described as family-friendly for this age group.
Overall, Hotel ROC Illetas & SPA provides a comfortable, friendly and engaging environment for families traveling with children, making it a solid choice for a family vacation.
Hotel ROC Illetas & SPA has been reviewed with a mix of opinions regarding its four-star rating. Positively, some guests recognized the hotel as having facilities and staff in line with a solid four-star establishment. They found the standard of services and basic amenities consistent with what one would expect from a four-star hotel.
However, there is a significant disparity in experiences. Several guests felt the hotel fell short of four-star standards, describing the facilities as outdated and not modern with some areas not meeting the expected level of quality. Complaints specifically mentioned the lack of certain amenities like adequate towel holders and cosmetic mirrors. Additionally, repeated remarks highlighted that the hotel’s ambience and quality were more akin to a two or three-star property.
Further feedback mentioned the hotel being overpriced for the level provided, reinforcing the sentiment that it does not justify the four-star classification according to these guests. Overall, while the basic standards were met, many felt that the hotel could benefit from significant upgrades and a refresh to fulfill the true potential of its four-star rating.
Hotel ROC Illetas & SPA has garnered a reputation as an accommodating choice for business travelers. The hotel offers good business amenities and has business facilities available, making it ideal for business trips. Despite some limitations in specific business options and space, the overall environment is suitable for a professional stay. While it may lack a few niche amenities for business, the general setup is conducive to business activities, reinforcing its standing more as a conference hotel.
Hotel ROC Illetas & SPA features a variety of outdoor pool facilities that generally receive positive remarks from guests. Many appreciate the lovely and beautiful outdoor pool areas, highlighting the existence of a nice infinity pool with stunning ocean views. The presence of multiple pools offers guests a choice, enhancing the overall experience.
However, several reviews mention that the outdoor pools have cold water, particularly in April, rendering them less practical for some visitors. Additionally, the pools do not receive much sun in the afternoon, contributing to the cooler temperatures. Some guests also note issues with maintenance and limited access to the outdoor pool areas.
Despite these drawbacks, the overall sentiment leans toward a positive outlook on the outdoor pools, especially considering the appealing facilities and attractive settings.
At Hotel ROC Illetas & SPA, guests have shared a variety of opinions about the indoor pool area. Many found the indoor pool to be a pleasant and cozy retreat, noting that it was especially enjoyable for children. It's highlighted as a nice facility with some emphasizing the availability of both indoor and outdoor pools.
However, a few guests pointed out concerns, such as the indoor pool not being heated and issues with cleanliness. There were also mentions of the pool not getting much sun in the afternoon, suggesting limited natural light and potential safety concerns. Additionally, some reviews mentioned that the pool was closed during longer stays or required additional costs for use.
Overall, the indoor pool at Hotel ROC Illetas & SPA receives mixed feedback with positive remarks about its pleasant atmosphere and family-friendly environment, contrasted with notes on specific limitations and areas needing attention.
Nestled in a picturesque location, Hotel ROC Illetas & SPA is ideal for couples seeking a romantic escape. Guests have praised the hotel for its breathtaking sea views and beautifully decorated rooms that create a serene and comfortable atmosphere. Many have highlighted the setting's charm, which is perfect for romantic getaways, weekends and special occasions like Valentine's Day.
The hotel offers various romantic suggestions and thoughtfully allocated dining zones that enhance the overall romantic experience. Although there are some concerns about limited dining options, the overall ambiance, including the romantic views from the balconies, ensures a memorable and intimate stay. With shaded pools available for a relaxing retreat in the afternoon, it is no surprise that visitors regard it as a perfect destination for a romantic trip.
Location Show Map
Location
The area surrounding the hotel is noted for its peaceful atmosphere and beautiful walking paths, allowing for scenic strolls to nearby beaches and local attractions. Illetas Beach, known for its clear waters and inviting sands, is just a short walk away, enhancing the hotel's appeal. Guests also appreciate the availability of little supermarkets, charming bars and restaurants within easy walking distance, ensuring that every need is met without the necessity of traveling far.
The hotel's terraced layout overlooking the sea provides breathtaking panoramic views from various levels and direct access to the water from the property is a recurring highlight. Whether it’s swimming from the cliffs, lounging by the pool area with its stunning sea views or simply enjoying the hotel's beautifully maintained garden areas, guests find the setting idyllic for relaxation and recreation.
Beyond the natural charm, the hotel's position is described as ideal for visiting other parts of the island. It’s a short drive to Palma with frequent taxis and buses and close to major routes that facilitate exploring Mallorca's diverse landscapes. The proximity to the airport, roughly 15-20 minutes by car, adds to the overall convenience for travelers.
Guests emphasize the outstanding cooperation of the friendly staff, the cleanliness of the facilities and the quality of amenities such as the breakfast buffet, which often features gorgeous views of the water. Whether dining with a sea view, unwinding on a sun terrace or staying in well-appointed rooms, the atmosphere at 'Hotel ROC Illetas & SPA' is consistently described as peaceful, serene and perfectly suited for a relaxing getaway in a superb coastal locale.
Breakfast
The breakfast room itself, often described as having a cozy and tranquil atmosphere, provides a perfect start to the day. Many guests appreciate dining on the terrace, enjoying the picturesque sea view. The service is lauded for being friendly and efficient with specific mentions of staff members who enhance the dining experience.
Overall, the breakfast at Hotel ROC Illetas & SPA is commended for its variety, quality and exceptional service, making it a memorable aspect of the stay for many guests.
Dinner
While the majority of reviews highlight the good, varied and even superb quality of the meals, a few guests have raised concerns about the repetitiveness and limited options of the dinner buffet. Some also mentioned that the food could occasionally be warmer and that the terrace might be too small during busy times, causing some inconvenience.
Overall, the combination of a scenic dining setting, an extensive buffet selection and generally high-quality dishes makes dining at Hotel ROC Illetas & SPA a worthwhile experience with only a few minor setbacks noted by some guests.
Rooms
However, the hotel does face criticism for its dated decor and furnishings in certain rooms with some guests noting the need for renovation. Issues such as noisy environments, small and outdated bathrooms and inconsistent room cleaning were also mentioned. Despite these drawbacks, many guests found their rooms to be comfortable and well-maintained, contributing positively to their stay.
Overall, the views from the rooms are a standout feature, often praised for their breathtaking ocean vistas. The spaciousness and cleanliness of the accommodations, when combined with the magnificent sea views, contribute to an overall pleasant experience for those staying at Hotel ROC Illetas & SPA.
Beds
However, the hotel has received criticism for various bedding issues. A common theme is the prevalence of two single beds pushed together instead of double or king-size beds, which sometimes separated, creating discomfort. Several guests pointed out that the beds can be too hard or firm with a few mentioning that the mattresses were old and uncomfortable. Pillows have also been noted as a sore point with some guests describing them as hard and in need of an upgrade.
Despite these issues, there were no major complaints about the cleanliness of the bedding and some guests specifically mentioned that the beds were newly renovated and maintained decent hygiene. Overall, while the beds at Hotel ROC Illetas & SPA have their share of drawbacks, they provide a generally comfortable sleeping experience for many guests.
Cleanliness
The cleaning staff generally receives positive feedback for their friendliness and diligence with housekeeping conducted daily, ensuring clean towels and mirrors. Linen is changed daily, maintaining a high standard of room hygiene.
Some reviews note areas for improvement, particularly in specific rooms and bathrooms that could benefit from modernization and more meticulous cleaning. Issues such as dusty terraces, dirty dishes and occasional pest sightings were mentioned. Moreover, some guests experienced lapses in cleaning like unvacuumed floors or overlooked bed-making.
Though certain sectors like the spa area might need refurbishment and a few hygiene challenges were highlighted, the hotel’s cleanliness overall leaves a good impression on most visitors. The grounds are meticulously kept, the common areas are clean and the general hygiene is largely seen as acceptable, ensuring a comfortable stay for those visiting the hotel.
Staff
Maintenance and cleaning staff were praised for keeping the premises well-maintained and handling requests swiftly. Several guests highlighted the exceptional friendliness and responsiveness of the entire staff, often referring to them as some of the best they have encountered in their travels. There were a few isolated incidents of less favorable interactions, but these were generally overshadowed by the numerous commendations for the staff’s dedication and competence.
Overall, the consistent comment across reviews is the staff’s exceptional friendliness and attentiveness, making them a standout feature of the hotel and a key reason many guests enjoyed their stay.
Wi-Fi
Spa
While some guests noted that certain areas of the spa might benefit from refurbishment, the overall experience remains overwhelmingly positive. Spa views contribute to a serene atmosphere and numerous guests have enjoyed pure moments of relaxation within its tranquil environment. The availability of amenities like the sauna, despite occasional maintenance and access to two swimming pools further enhance the spa's appeal.
In addition to the superb spa offerings, the convenience of on-site COVID testing prior to return travel is a thoughtful touch. Though some may find the spa prices on the higher side, the general sentiment is one of pleasure and satisfaction with many guests relishing the opportunity to unwind and indulge in high-quality spa treatments at this excellent facility.
Gym
Pool
Despite the aesthetic appeal, there are recurrent issues noted. The outdoor pools are small, unheated and in need of better maintenance. Broken tiles and noise levels detract from the experience for some visitors. Additionally, the limited number of sunbeds and umbrellas can make it difficult to find a spot to relax, leading to frustration over early morning reservations with towels.
Cocktails and views from the pool area receive high marks, but the poolside bar's food is reported as bland and expensive. The hotel's location is advantageous, being close to Illetas beach and offering multiple terraces for private moments and stunning views. However, temperature concerns arise with the indoor pool often being too cold, reducing its appeal.
Overall, the pool area at Hotel ROC Illetas & SPA is a hit for its beauty and scenic views but could benefit from improvements in heating, maintenance and sunbed availability.
Beach
The hotel provides several convenient amenities, including a pool area close to the beach and lounge chairs for resting. The access to the beach is described as easy and straightforward with steps leading directly from the hotel to the water, although some reviewers noted that beach umbrellas tend to be reserved early.
A variety of beautiful beaches and bays are situated nearby and a five-minute walk can take guests to a lovely sandy beach. Though certain areas can get crowded and some beach services have room for improvement, the overall experience remains highly positive with many guests appreciating the stunning views and the hotel's prime seaside location. Despite minor issues like occasional cleanliness concerns and limited amenities in some spots, the beach area around Hotel ROC Illetas & SPA is overall well-regarded for its pristine beauty and accessibility.
Parking
Family
Positive mentions highlight an incredibly friendly and helpful staff, contributing to a welcoming atmosphere for guests of all ages. The game room for teenagers and nice facilities for kids ensure that younger guests have plenty of options to stay engaged and entertained.
Morning yoga sessions provide a great start to the day for both kids and adults. The overall family suite facilities are commendable, giving families the space and comfort they need. Hotel ROC Illetas & SPA is highly recommended for families looking for a great stay with their children.
However, it's worth noting that the hotel is not particularly pram or disabled friendly, which may pose some challenges for guests using strollers. Some reviews did mention too much children's screaming, indicating that the atmosphere might get a bit noisy at times. Additionally, the hotel may not be the best fit for families with children under 16, as it’s not always described as family-friendly for this age group.
Overall, Hotel ROC Illetas & SPA provides a comfortable, friendly and engaging environment for families traveling with children, making it a solid choice for a family vacation.
4 Star
However, there is a significant disparity in experiences. Several guests felt the hotel fell short of four-star standards, describing the facilities as outdated and not modern with some areas not meeting the expected level of quality. Complaints specifically mentioned the lack of certain amenities like adequate towel holders and cosmetic mirrors. Additionally, repeated remarks highlighted that the hotel’s ambience and quality were more akin to a two or three-star property.
Further feedback mentioned the hotel being overpriced for the level provided, reinforcing the sentiment that it does not justify the four-star classification according to these guests. Overall, while the basic standards were met, many felt that the hotel could benefit from significant upgrades and a refresh to fulfill the true potential of its four-star rating.
Business
Outdoor Pool
However, several reviews mention that the outdoor pools have cold water, particularly in April, rendering them less practical for some visitors. Additionally, the pools do not receive much sun in the afternoon, contributing to the cooler temperatures. Some guests also note issues with maintenance and limited access to the outdoor pool areas.
Despite these drawbacks, the overall sentiment leans toward a positive outlook on the outdoor pools, especially considering the appealing facilities and attractive settings.
Indoor Pool
However, a few guests pointed out concerns, such as the indoor pool not being heated and issues with cleanliness. There were also mentions of the pool not getting much sun in the afternoon, suggesting limited natural light and potential safety concerns. Additionally, some reviews mentioned that the pool was closed during longer stays or required additional costs for use.
Overall, the indoor pool at Hotel ROC Illetas & SPA receives mixed feedback with positive remarks about its pleasant atmosphere and family-friendly environment, contrasted with notes on specific limitations and areas needing attention.
Romantic
The hotel offers various romantic suggestions and thoughtfully allocated dining zones that enhance the overall romantic experience. Although there are some concerns about limited dining options, the overall ambiance, including the romantic views from the balconies, ensures a memorable and intimate stay. With shaded pools available for a relaxing retreat in the afternoon, it is no surprise that visitors regard it as a perfect destination for a romantic trip.
Yes, Hotel ROC Illetas & SPA has pool(s) that belong to one or more of the following categories: Indoor Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Hotel ROC Illetas & SPA.
No, Hotel ROC Illetas & SPA doesn't allow dogs.
Yes, parking facilities are available at Hotel ROC Illetas & SPA.
Yes, Hotel ROC Illetas & SPA has a gym.
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