MARA Hotel

Ilmenau 50.68558100, 10.92123800 , Krohnestr. 5 (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMARA Hotel has garnered a substantial amount of positive feedback across various categories from its guests, making it a favored choice for both business travelers and tourists. The hotel's prime location next to Ilmenau train station and within walking distance of the city center is highly valued, simplifying access to public transportation, local attractions and key sites like the university and pedestrian zone. Its central spot, connected seamlessly to different parts of the city by a main road, makes exploration and mobility around Ilmenau straightforward and convenient.

The hotel's breakfast offerings are frequently lauded with descriptors like delicious, excellent and rich highlighting the quality and abundance of options available. The breakfast buffet caters to diverse preferences with a broad selection of items, including scrambled eggs, pancakes and cold cuts, all served with loving detail and high-quality ingredients. The staff's efficient handling of COVID-19 guidelines ensures a safe and stress-free dining experience.

The rooms at MARA Hotel are praised for their modernity, cleanliness and functionality. Guests often describe them as bright and spacious with excellent sound insulation. The modern decor, comfortable beds and daily cleaning service contribute to a pleasant stay. Although some reviews note the simplicity of furnishings and lack of certain amenities like wardrobes and fridges, the overall sentiment reflects satisfaction with the rooms’ cleanliness and comfort.

In terms of cleanliness, MARA Hotel receives considerable praise. Guests highlight the hotel's tidy and hygienic environment, maintained through diligent housekeeping and tasteful decor. Minor issues such as occasional dust or stained carpets are mentioned but appear to be exceptions.

The staff at MARA Hotel consistently earn high commendations for their friendly and helpful demeanor. Guests appreciate the welcoming reception and the attentiveness of the staff, who go above and beyond to ensure a hassle-free stay. Occasional mentions of less satisfactory interactions do not detract from the overall positive feedback.

While the Wi-Fi service yields mixed reviews due to its occasionally weak and unstable connection, the hotel's parking facilities receive consistently positive remarks. Guests appreciate the abundance of free, secure and easy-to-find parking spaces available on-site.

For families, MARA Hotel is a popular choice due to its child-friendly atmosphere, spacious family rooms and safe environment. Minor improvements are suggested, but the overall experience for families is highly favorable.

The beds draw mixed reactions; while many guests find them comfortable, others note issues with mattress firmness and pillow quality. Despite this variation, the bedding generally contributes to a restful stay for most visitors.

Finally, the hotel's accessibility features receive generally positive feedback with amenities such as elevators, accessible bathrooms and spacious accommodations being particularly appreciated. Some areas for improvement are identified, but the thoughtful amenities enhance the experience for guests with disabilities.

Overall, MARA Hotel excels in location, breakfast quality, cleanliness, staff service, parking options and family-friendliness, making it a reliable and attractive choice for a wide range of travelers.
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Hotel with Parking
The MARA Hotel provides free private parking directly on site, including designated bus parking, which indicates ample space for vehicles of various sizes.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Accessible Hotel

Room Types
Standard Single Room Modern room which features a flat-screen TV and an en suite bathroom with a hairdryer and complimentary toiletries.

Standard Double Room Modern room which features a flat-screen TV and an en suite bathroom with a hairdryer.

Suite Spacious suite which features a flat-screen TV and an en suite bathroom with a hairdryer and complimentary toiletries. It also contains a seating area and a coffee machine.

Family Room Modern room which features a flat-screen TV and an en suite bathroom with a hairdryer and complimentary toiletries.

Double Room - Disability Access Modern room with disabled access which features a flat-screen TV, a balcony, and an en suite bathroom with a hairdryer and complimentary toiletries.

Single Room - Disability Access Modern room with disabled access which features a flat-screen TV, a balcony, and an en suite bathroom with a hairdryer and complimentary toiletries.

Business Single Room Providing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room provides soundproof walls, a seating area, a wardrobe, heating and a flat-screen TV. The unit offers 1 bed.

Comfort Single Room with Balcony A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are offered in this single room. The unit has 1 bed.

Comfort Double Room with Balcony A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are available in this double room. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
MARA Hotel enjoys a highly praised location, making it a favorable choice for business travelers and tourists alike. Positioned directly next to the Ilmenau train station and within walking distance of the city center, the hotel ensures unmatched convenience for those traveling by train. Many guests highlighted its proximity to public transportation, including buses, which are not more than a few steps away. This central spot makes exploring local attractions and accessing important spots like the university or pedestrian zone exceedingly straightforward.

Reviewers frequently noted the ease of navigation and accessibility by car with the hotel being situated on a main road that connects seamlessly to various parts of the city. Additionally, the lively area around the hotel includes pubs, restaurants and recreational options such as the ice and swimming hall, all within walking distance.

For those looking to venture further, the MARA Hotel serves as an excellent starting point for hikes and other activities in the surrounding region. Despite its central and somewhat busy roadside location, guests appreciate the ability to reach the heart of Ilmenau on foot within just a few minutes. Lastly, the hotel's modern facilities complement its strategic location, providing a comfortable and convenient stay for all visitors.

Breakfast
MARA Hotel's breakfast offerings have received widespread accolades from guests, commendations mostly highlighting the quality and abundance. Descriptors such as very delicious, excellent and rich are common, portraying breakfast as a highly enjoyable and satisfying experience. The breakfast buffet impresses guests with its broad selection, catering to diverse preferences, from scrambled eggs and pancakes to a variety of cold cuts served on elegant tiered trays. Quality ingredients and carefully prepared dishes enhance the meal, earning praises for their deliciousness and high quality.

Several reviews note that breakfast is organized efficiently, even under pandemic conditions, maintaining hygiene and safety without compromising on selection. Guests appreciate the seamless implementation of COVID guidelines, such as time slots and served breakfast components, which contribute to a relaxed and stress-free dining atmosphere. This effort hasn't gone unnoticed with mentions of loving detail in presentation and excellent coffee complementing the overall breakfast experience.

Despite some feedback suggesting room for more variety and occasional shortages due to busy times, overwhelmingly, the sentiment reflects a well-rounded, delightfully extensive breakfast that consistently meets and often exceeds expectations. The commendable service, comfortable environment and attention to quality make breakfast at MARA Hotel an enjoyable start to the day.

Rooms
Rooms at MARA Hotel are characterized by their cleanliness and functionality. They are often described as modern, bright and spacious with large windows providing excellent sound insulation. The rooms, available earlier than expected, are well-maintained, cleaned daily and equipped with fresh interiors and laminate flooring. Guests mention the comfortable beds and the overall modern decor, creating a pleasing aesthetic.

Despite the positive cleanliness and comfort, several reviews note the sparse and very simple furnishings, leading to a spartan appearance. Some guests felt the rooms lacked coziness and were almost sterile, akin to a hospital room. The absence of key amenities like wardrobes, storage space and fridges was a common complaint, as was the occasional bad smell.

Rooms facing the street tend to be noisy and suffer from being too warm, while others felt too cool, requiring time for the heating to be effective. However, suites were highlighted as exceptionally comfortable, bright and well-equipped with modern amenities.

Overall, MARA Hotel offers impeccably clean, functional and modern rooms that, while perhaps minimalist in decoration, provide a solid and practical stay with excellent sound insulation and comfortable bedding.

Beds
Guests have mixed opinions regarding the beds at MARA Hotel. Many highlight the comfort of the beds, describing them as very comfortable or excellent. Several reviews specifically praise the mattresses for being comfortable and really good. However, there is a significant contrast in the feedback with numerous guests finding the mattresses to be hard or very hard, impacting their sleep quality. Some guests found the beds quite narrow, while others noted issues with the pillows being too thin or too soft and duvets being too heavy or blankets too warm.

Additionally, there were remarks about bed frames not being adjustable and some beds being carelessly or untidily made. A few reviewers also mentioned that the beds in certain rooms appeared worn out or that the rooms were dusty, suggesting a lapse in cleanliness. While comfort is frequently acknowledged, the variation in personal preferences regarding mattress firmness has led to differing guest experiences.

Cleanliness
MARA Hotel has garnered considerable praise from guests for its cleanliness and well-maintained facilities. Many reviews highlight the hotel as being very clean, consistently tidy and hygienic with efforts clearly made to maintain its pristine condition. The rooms are frequently described as clean, functional and modern, contributing to an overall impression of a well-kept establishment. Guests particularly appreciate the bright and tasteful decor and the daily cleaning service that ensures a fresh environment.

Despite occasional feedback pointing out issues such as dusty surfaces, stained carpets and sporadic cleanliness lapses, such as missed spots in the shower cabin and some worn-out areas, these seem to be exceptions rather than the rule. The general consensus is that the hotel's cleanliness is commendable with many visitors emphasizing its modern and organized ambiance.

In summary, MARA Hotel stands out for its cleanliness, bright rooms and well-kept facilities, making it a reliable choice for travelers seeking a hygienic and pleasant stay. The minor issues highlighted by a few guests are overshadowed by the overall positive sentiment regarding the hotel’s immaculate condition and diligent housekeeping staff.

Staff
The reviews for MARA Hotel highlight the exceptional service offered by the staff. Descriptions consistently emphasize a very friendly and helpful demeanor with many reviewers noting the staff's professionalism and competence. The reception area, particularly during check-in, is frequently praised for its pleasant and welcoming atmosphere, including gestures like a glass of Prosecco. The staff's attentiveness extends to addressing specific guest needs and quickly managing small repairs or requests, ensuring a smooth and comfortable stay.

Guests appreciated the round-the-clock availability of the staff, indicating that assistance was always at hand. This constant support is complemented by a sense of personal commitment from the employees, making guests feel genuinely welcomed and valued. Reviewers also noted the reception and breakfast teams' exceptional friendliness and accommodating nature, significantly contributing to the overall pleasant experience at the hotel.

There were occasional mentions of an exception among the staff, but these were rare and did not overshadow the overwhelmingly positive feedback. The consistent excellence in service was a recurring theme with the staff's welcoming, friendly and attentive behavior earning high commendations from guests.

Overall, the staff at MARA Hotel is described as going above and beyond to ensure a pleasant, hassle-free stay, leaving a lasting positive impression on hotel visitors.

Wi-Fi
Guests at MARA Hotel had mixed experiences with the Wi-Fi service. While the Wi-Fi could work very well and flawlessly at times, it was often described as weak and unstable. Several users noted the inconvenience of having to log in each time they wanted to use the WLAN. The necessity to enter a code which only allowed access for one device added to the cumbersome nature of the internet setup. Some guests also found the connection speed to be lacking and the overall quality of the internet poor. Although there were moments when the Wi-Fi performed adequately, generally, the service left room for improvement.

Parking
MARA Hotel offers an array of positive parking features that make it a convenient choice for travelers with cars. Guests repeatedly highlight the abundance of free parking spaces available right on the hotel premises, noting that parking is always easy to find. The convenience of having ample, secure and free parking directly on-site or just in front of the hotel is a common theme in the reviews. Many guests appreciate the spacious and well-maintained parking facilities, which can accommodate a large number of vehicles without additional costs. While some mention minor areas for improvement, such as bike parking, overall feedback on the parking options remains highly favorable.

Family
MARA Hotel receives positive feedback as a family-friendly destination. Reviewers consistently mention its child-friendly atmosphere and its great and spacious family rooms that come equipped with all the essentials for an overnight stay. Safety for kids is emphasized, making it a comfortable choice for families. Although some minor improvements, like adding a towel holder at the washbasin, are suggested, the overall experience encourages guests to return. Families appreciate the relaxed environment and find the hotel perfect for their needs, often considering it their first choice for family visits. Notably, there is an additional charge for adding a bed or accommodating a 1-year-old baby. Despite this, the hotel remains a popular choice with families expressing their enthusiasm to book again for future trips.

Accessible
MARA Hotel has received generally positive feedback regarding its accessibility for guests with disabilities. The hotel and rooms were noted for good accessibility, featuring amenities like elevators, high beds, showers without high entry and non-slip tiles. Guests particularly appreciated the accessible bathrooms and spacious accommodations, some even including balconies. Additionally, the hotel is easily accessible by car and features a friendly reception.

However, a few areas were identified where accessibility could be improved. The rooms are not fully wheelchair accessible with issues such as the showerhead being hung too high, the towel rack placed too far and the absence of grab bars in the shower. Some guests also pointed out that the balcony door is too narrow and not level with the room, posing challenges for individuals with limited mobility. Despite these drawbacks, the general accessibility features and thoughtful amenities were well-received by many guests.


No, MARA Hotel doesn't have any pool.

No, a spa isn't available at MARA Hotel.

No, MARA Hotel doesn't allow dogs.

Yes, parking facilities are available at MARA Hotel.

No, MARA Hotel doesn't have a gym.

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