Kione DeuSol offers a mixed experience in terms of cleanliness, with polarizing feedback from guests. On the positive side, many reviews highlight the pristine condition of the studios and family rooms, emphasizing that clean linen and towels, tidy kitchen utensils, and spotless accommodations contribute to a pleasant stay. Visitors appreciate the quiet environment and the stunning views of the mountain, creating a desirable backdrop for excursions and relaxation. The apartments are described as sufficiently comfortable for small families, with all necessary amenities provided, including fridges, coffee makers, and cleaning products.
However, some guests point out more concerning areas needing improvement. Instances of dirt, dust, and mold have been noted, especially in older and less maintained spaces. Complaints detail issues with dirty dishes, broken floor tiles, and old appliances which sometimes hinder the comfort and functionality of the apartments. Maintenance seems to be a recurring theme, with several reviews suggesting that certain aspects of the apartments and facilities are dated and could benefit from refurbishment. The inclusion of a cleaning service in the price is questioned, as some guests expressed dissatisfaction with having to clean the place themselves or experienced less than adequate cleaning services.
The staff receives praise for their friendly demeanor, enhancing the overall experience, though logistical aspects, like the absence of nearby stores, might pose challenges for some. Overall, Kione DeuSol is appreciated for its location, tranquility, and views, but future guests may want to manage expectations regarding cleanliness and upkeep.