Sheraton Grand Palace Indore
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSheraton Grand Palace Indore offers a serene retreat on the outskirts of Indore, providing guests with a tranquil and accessible location. Perfect for unwinding after exploring local attractions, the hotel is appreciated for its peaceful ambiance and well-maintained surroundings, complemented by excellent service.
The dining experience is a notable highlight, with the breakfast buffet impressing many with its diverse, vegetarian-friendly options. Guests frequently praise the exceptional quality and presentation of the meals, especially those served at Araana, the signature restaurant. Despite occasional minor issues, the dining services receive high marks, enhancing the overall stay.
The hotel rooms are spacious and clean, providing a comfortable environment for relaxation with modern amenities and excellent city views. While some guests have noted minor maintenance issues and a need for room service improvements, the overall room experience remains positive, contributing to guest satisfaction.
Cleanliness is a consistent point of acclaim, with the hotel's well-kept premises offering a safe and welcoming atmosphere. Prompt housekeeping service and attention to detail further enhance the experience, despite occasional isolated concerns.
The staff at Sheraton Grand Palace Indore excel in delivering warm hospitality and exceptional service. Guests frequently commend the team's attentiveness, professionalism, and friendliness, with particular praise for named staff members who go above and beyond to ensure a memorable stay. This dedication to guest satisfaction is a hallmark of the hotel, creating a lasting impression of exceptional hospitality.
Categories
The dining experience is a notable highlight, with the breakfast buffet impressing many with its diverse, vegetarian-friendly options. Guests frequently praise the exceptional quality and presentation of the meals, especially those served at Araana, the signature restaurant. Despite occasional minor issues, the dining services receive high marks, enhancing the overall stay.
The hotel rooms are spacious and clean, providing a comfortable environment for relaxation with modern amenities and excellent city views. While some guests have noted minor maintenance issues and a need for room service improvements, the overall room experience remains positive, contributing to guest satisfaction.
Cleanliness is a consistent point of acclaim, with the hotel's well-kept premises offering a safe and welcoming atmosphere. Prompt housekeeping service and attention to detail further enhance the experience, despite occasional isolated concerns.
The staff at Sheraton Grand Palace Indore excel in delivering warm hospitality and exceptional service. Guests frequently commend the team's attentiveness, professionalism, and friendliness, with particular praise for named staff members who go above and beyond to ensure a memorable stay. This dedication to guest satisfaction is a hallmark of the hotel, creating a lasting impression of exceptional hospitality.
Luxury Hotel
Designed in a palace-style with grand Greco-Roman architecture, this luxury hotel offers 115 rooms, a full-service spa, an outdoor pool, and multiple dining venues including S Café, Araana, and Malt. It is set within striking gardens.
Hotel Taking Steps Towards Sustainability
Sheraton Grand Palace Indore has taken steps towards a greener future by planting trees and actively working to reduce their carbon footprint through eco-friendly practices in daily operations, including energy-efficient lighting and water conservation. They are also focused on eliminating single-use plastics by using recycled disposable cups, providing plastic-free bathroom amenities and slippers, and utilizing recyclable water bottles, paper carry bags, and garbage bags.
Hotel for Honeymoon
Sheraton Grand Palace Indore is a top-rated luxury hotel with stunning architecture and spacious rooms. It provides a premium experience with its world-class amenities and impeccable hospitality, ideal for a romantic getaway.
Hotel with Spa
Sheraton Grand Palace Indore features Nilaya Spa, a luxury spa with 4 spa suites, each including steam and private bathroom facilities. The spa offers traditional Indian style massages, as well as Thai, African, Swedish, and Indonesian massage styles. They provide personalized services tailored to client needs, lifestyle, and medical history, using unique oil blends for specific benefits like pain relief, rejuvenation, energization, and relaxation.
Family Friendly Hotel
This hotel features lush gardens and architecture, offering a welcoming environment for families. It provides vegetarian meal options and the staff are noted to be polite and helpful.
Hotel with Swimming Pool
This luxurious hotel features an outdoor pool, a spa and wellness center, and spacious rooms. It's known for its elegant Greek-style architecture and beautiful garden landscape.
Outdoor Pool
Business Hotel
This hotel is suitable for business travelers because it offers modern amenities, spacious rooms and suites, and multiple on-site dining options. It also features extensive meeting and event spaces, making it ideal for conferences and business gatherings.
Accessible Hotel
This hotel offers specific accessibility features including roll-in showers, toilet seats at wheelchair height, and transfer showers in guest rooms. It also has accessible routes from the public entrance to common areas like the business center, meeting spaces, and on-site restaurants. The property has elevators for easy access to different floors.
Hotel with Gym
Sheraton Grand Palace Indore features a fully-equipped fitness center and a health club. Guests can also utilize the on-site spa and swimming pool for a holistic wellness experience.
5-Star Hotel
This luxury hotel provides a full-service spa with diverse treatments like deep-tissue, sports, and Swedish massages, as well as aromatherapy and hydrotherapy. It features a stunning outdoor lawn area, an outdoor pool with a swim-up bar, a health club, and multiple dining options, including specialized vegetarian cuisine.
Hotel with Outdoor Pool
This hotel features a wonderful pool and helpful staff. While some guests have noted that the rooms are not very new, the outdoor pool area is a highlight.
Romantic Hotel
Guest Reviews
Nestled on the outskirts of Indore, the Sheraton Grand Palace Indore offers a peaceful retreat with a serene ambiance. While it is situated away from the hustle and bustle of the city, guests appreciate its excellent accessibility, especially for those traveling along the highway. The location, though a bit removed from central Indore, is not seen as a significant drawback by many, as it provides a tranquil environment that is both quiet and comfortable. This makes it an ideal spot for unwinding after a day of exploring local attractions. The well-maintained surroundings and the excellent service offered by the staff further enhance the staying experience. Though the pure vegetarian restaurant may come as a surprise to some, the overall convenience and serenity of the hotel’s setting offer a refreshing counterbalance to its distance from the main urban area.
The breakfast experience at Sheraton Grand Palace Indore offers a diverse buffet that appeals to families and vegetarians alike, with an impressive variety that includes only vegetarian options. Many guests praise the quality of the spread, describing it as wonderful and exceptional, with mentions of a great mix and one of the largest spreads regardless of the hotel’s occupancy. The buffet includes ample choices, catering to different tastes and expectations, resulting in commendations for its excellence.
However, not all feedback is glowing. Some guests feel the breakfast could be improved, suggesting enhancements in food quality and management, especially during peak times. There have been mixed opinions, with mentions of areas needing improvement, such as better pastries and overall organization to avoid chaotic experiences of first-come-first-serve situations.
Despite these concerns, many visitors find the breakfast satisfying and meet their expectations, appreciating the significant efforts put into the presentation and variety of dishes. It stands out for many as a delightful part of their stay, reflecting the hotel’s commitment to providing a substantial breakfast experience.
Sheraton Grand Palace Indore boasts a diverse and delicious dining experience, particularly at its signature restaurant, Araana. Guests frequently praise the extensive variety of vegetarian dishes available, noting the food quality as both mouthwatering and excellent. The hotel's buffet breakfast and dinner stand out as a must-recommend feature, offering an impressive array of flavors that satisfy most guests. Despite a few minor disappointments regarding certain buffet experiences, the overall feedback highlights the exceptional quality and taste of the meals, with lunch and dinner receiving high marks for their delightful offerings. The hotel's dining services are complemented by its good food presentation and welcoming atmosphere, contributing to a positive overall experience at this charming venue.
The rooms at Sheraton Grand Palace Indore are widely appreciated for their spaciousness and cleanliness, offering guests a comfortable stay with ample room to relax. Many reviews highlight the good size of the rooms, which are described as neat and furnished with modern amenities, making them ideal for families. Guests often enjoy excellent views of the city from their rooms, which adds to the overall experience. The beds are noted for their comfort, contributing to a restful atmosphere. Despite the positive aspects, some guests have mentioned that the rooms require maintenance and have experienced issues with unpleasant smells and unusual lighting. Additionally, there is room for improvement in the food and beverage room service. Overall, the hotel rooms at Sheraton Grand Palace Indore provide a satisfying environment for relaxation, although there are areas that could benefit from attention and upgrade.
Sheraton Grand Palace Indore consistently impresses with its dedication to cleanliness and maintenance. The hotel is frequently described as clean, neat, and well-maintained, providing a comfortable and safe environment for guests. The staff enhances this experience further with their polite and accommodating nature, ensuring a welcoming atmosphere. The property stands out for its spaciousness and well-kept ambiance. While there are occasional concerns, such as the need for more thorough cleaning of some furnishings and isolated incidents impacting hygiene, the overall cleanliness and prompt service from the housekeeping staff contribute positively to guest satisfaction.
The staff at Sheraton Grand Palace Indore consistently receive high praise from guests for their exceptional service and warm hospitality. They are noted for being incredibly welcoming and going out of their way to ensure that guests have a comfortable and memorable stay. Numerous staff members, such as Disha, Tanishq, Preeti, Kushboo Kumari, Anand, and Gayatri, are highlighted for their attentiveness, professionalism, and dedication to guest satisfaction. Whether at the front desk, restaurants, or during check-in, the staff's friendliness and smiling demeanor stand out as a hallmark of their service. Guests appreciate the attentive and caring nature of the team, which reflects the well-trained standards typical of Marriott properties. This cohesive team effort leaves a lasting impression, emphasizing their commitment to exceptional hospitality and ensuring that every guest feels valued and well cared for during their stay.
Location Show Map
Location
Breakfast
However, not all feedback is glowing. Some guests feel the breakfast could be improved, suggesting enhancements in food quality and management, especially during peak times. There have been mixed opinions, with mentions of areas needing improvement, such as better pastries and overall organization to avoid chaotic experiences of first-come-first-serve situations.
Despite these concerns, many visitors find the breakfast satisfying and meet their expectations, appreciating the significant efforts put into the presentation and variety of dishes. It stands out for many as a delightful part of their stay, reflecting the hotel’s commitment to providing a substantial breakfast experience.
Dinner
Rooms
Cleanliness
Staff
Yes, Sheraton Grand Palace Indore has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sheraton Grand Palace Indore.
No, Sheraton Grand Palace Indore doesn't allow dogs.
No, parking facilities aren't available at Sheraton Grand Palace Indore.
Yes, Sheraton Grand Palace Indore has a gym.
Location Show Map
More Options
