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Summary of reviewsCloud 9 Inn LAX is favorably reviewed for its prime location, providing easy access to Los Angeles International Airport and major attractions such as Venice Beach, Santa Monica, Sofi Stadium, and local convenience options. Its proximity to car rental services and major expressways makes it an ideal choice for travelers, all while nestled in a peaceful setting that defies the typical hustle near airports. Ample parking and the nearby convenience of restaurants and local breweries add to its appeal.
Guest accommodations are spacious, with large, comfortable beds and sizeable bathrooms. Most reviews highlight the cleanliness and comfort of the rooms, noting exceptional upkeep and a recent remodel that enhances the aesthetic. The beds are particularly praised for their comfort, offering a restful experience that majorly satisfies guests. Despite some dated furnishings and occasional inconsistencies in maintenance, the overall sentiment is one of satisfaction, particularly for those on short stays or on a budget.
The cleanliness of the hotel spans the guestrooms to common areas, with the staff's attentiveness to maintenance further enhancing the welcoming environment. Staff members earn high marks for their friendliness and helpfulness, particularly noted for their warm welcomes and efficiency in addressing guest needs. The management, especially a manager named Jack, is noted for contributing positively to the guest experience.
The free Wi-Fi service at Cloud 9 Inn LAX is noted for its speed and reliability, contributing to overall guest satisfaction despite minor connectivity issues in some locations.
In summary, Cloud 9 Inn LAX offers a convenient, comfortable, and valued experience for travelers, underlined by its advantageous location, cleanliness, and a dedicated staff that contributes to a welcoming environment. Show more
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Room Types
Deluxe King RoomOffering free Wi-Fi and a flat-screen TV, this room includes air-conditioning.
Deluxe Queen Room with Two Queen BedsOffering free Wi-Fi and a flat-screen TV, this room includes air-conditioning.
Guest Reviews
7.1
Good
Location
Cloud 9 Inn LAX boasts a truly advantageous location for travelers. Nestled just a few miles from Los Angeles International Airport, the inn offers an ideal resting place for those with early flights and provides easy access to car rentals. Its proximity to major expressways ensures guests can reach various attractions, including Venice Beach and Santa Monica, with ease. The surrounding area offers a peaceful environment, a rarity for accommodations near bustling airports, while still providing access to nearby highlights like Sofi Stadium, the Kia Forum, and a variety of restaurants and convenience stores. For those keen on exploring local breweries, Inglewood also offers enticing options nearby. This hotel stands out not just for its location but also for accommodating the needs of guests who require mobility for their job or leisure activities. With ample parking spaces available, Cloud 9 Inn LAX presents itself as a convenient, well-situated choice for travelers seeking a seamless and accessible experience in Los Angeles.
Rooms
Cloud 9 Inn LAX offers spacious accommodations that stand out for their cleanliness and comfort despite the rooms being a bit dated. With generously sized rooms, including large bathrooms and king-sized beds, guests appreciate the overall value and practicality, particularly those visiting for a short stay. The hotel boasts a convenient location near Sofi Stadium, car rental services, and LAX airport, making it an ideal choice for travelers attending events or seeking easy access around Los Angeles. The peaceful neighborhood provides a serene atmosphere complemented by amenities like free parking. However, some guests have noted inconsistencies in cleanliness and upkeep, with certain areas in need of attention, such as reception and in-room furnishings. Overall, Cloud 9 Inn LAX delivers on essential comfort and location, appealing to budget-conscious travelers seeking a straightforward and hassle-free stay.
Beds
Travelers staying at Cloud 9 Inn LAX will likely have a restful experience thanks to their highly-praised beds. Guests consistently describe the beds as comfortable and mention their large size as a notable feature, allowing for an inviting sleep environment. Several reviewers emphasize the comfort of the mattresses and the overall cozy feel, contributing to a pleasant stay. While a few guests found the beds to be firmer than preferred, the majority highlight the beds at Cloud 9 Inn LAX as a standout feature, making it an attractive choice for those prioritizing a good night's sleep during their travels.
Cleanliness
Cloud 9 Inn LAX offers a clean and comfortable stay conveniently located near the airport. The majority of guest reviews praise the hotel for its pristine condition, with many describing the rooms as clean, beautifully furnished, and newly remodeled. Visitors often note the exceptional cleanliness upon entering their rooms, complemented by comfortable beds and good-sized bathrooms with effective air conditioning.
Staff members receive commendations for their friendliness and helpfulness, contributing positively to the overall guest experience. The property's cleanliness extends to common areas, with everything appearing tidy and well-maintained, underscored by an excellent location that provides ample parking space.
However, there are isolated mentions of cleanliness issues, such as dirt in specific areas like reception and stairs, and occasionally problematic bathroom conditions, including lack of water pressure and remnants from previous stays. Despite these notes, the general consensus from reviews leans towards a clean and welcoming environment enhanced by attentive customer service. This combination of positive features leads to recommendations for those seeking a convenient and comfortable stay close to LAX.
Staff
Cloud 9 Inn LAX consistently receives praise for its excellent staff, noted for their friendliness, attentiveness, and efficiency. Guests often mention the warm welcome they receive upon arrival, characterizing the reception team and especially the manager, Jack, as helpful and kind. Visitors appreciate the personal touch and patience displayed by the staff, which contributes to a pleasant experience, even for those with language barriers. The hotel's team goes above and beyond to accommodate guest requests swiftly. Although there are minor mentions of issues with early check-ins and isolated concerns about rudeness, the overall sentiment towards the staff is overwhelmingly positive, enhancing the guest experience significantly.
Wi-Fi
Cloud 9 Inn LAX offers free Wi-Fi that is largely appreciated by guests for its speed and accessibility. The internet quality is frequently mentioned as good, providing a reliable connection for most parts of the hotel. Many visitors note the high download speed, which enhances their overall experience, whether for streaming or browsing. Positive comments also highlight the friendly reception staff, contributing to a pleasant stay. However, there are occasional mentions of poor Wi-Fi signals in some areas, such as the toilet or the top rooms, suggesting a need for improvement in certain spots. Despite these minor drawbacks, the value of a good Wi-Fi service at the hotel is evident in the majority of reviews.
No, Cloud 9 Inn LAX doesn't have any pool.
No, a spa isn't available at Cloud 9 Inn LAX.
No, Cloud 9 Inn LAX doesn't allow dogs.
No, parking facilities aren't available at Cloud 9 Inn LAX.