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Summary of reviewsThe Royal Century Hotel at LAX is lauded for its strategic location, which is highly advantageous for travelers. It is situated just minutes away from Los Angeles International Airport and is near prominent event venues like SoFi Stadium and the Kia Forum. The convenient proximity to various commercial areas with shops, dining options and public transportation makes it an excellent choice for short stays and event attendees.
Although the hotel does not provide breakfast, its location provides access to nearby dining options. The vending machine available for quick snacks somewhat compensates for the absence of a breakfast service, making the hotel appealing for layovers and travelers with early morning flights.
The rooms are noted for their spaciousness with some featuring small balconies overlooking the courtyard. Despite the space, the hotel is undergoing renovations and many rooms have dated furnishings and fixtures. Cleanliness varies significantly with some rooms being very clean, while others suffer from issues like dirty floors, stained bed frames and unpleasant odors. Comfort is inconsistent with complaints about broken beds, poorly functioning air conditioning and unreliable WiFi.
Cleanliness is a major concern at the hotel, as many reviews indicate a rundown and dirty environment with frequent mentions of bad odors and pest issues. Public areas such as the reception, elevator and parking lot also reflect this lack of cleanliness. While some guests found the linens clean and appreciated the cleanliness of certain areas, the overall condition of the hotel indicates a need for significant renovation and more rigorous maintenance.
The hotel staff generally receive positive feedback for their friendliness and helpfulness. The room cleaning crew and room service are often praised for their efficiency and attentiveness, although there are occasional complaints about unprofessional behavior among the reception staff. Despite these inconsistencies, the majority of guest interactions with the staff are favorable, highlighting their courteousness and multilingual abilities.
The WiFi service, while free, is often weak and unreliable, particularly in the rooms. It performs slightly better in public areas, though it can still be inconsistent and sometimes busy. Specific rooms, such as room 323, have better connectivity, indicating the need for system-wide improvements.
The beds offer a varied experience with some guests finding them comfortable and spacious, while others report broken mattresses, hygiene issues and outdated bed frames. The inconsistency in bed quality and cleanliness also reflects the general need for upgrades and better maintenance.
Regarding accessibility, the hotel is conveniently close to various food places and event venues with safe parking available in a gated garage. Public transportation is also accessible, though the elevator's reliability is an issue, sometimes requiring guests to use stairs. While the hotel meets some handicap guidelines, improvements in maintenance and mobility access are necessary.
In summary, the Royal Century Hotel at LAX benefits significantly from its location and friendly staff. However, its potential is marred by inconsistent cleanliness, comfort and maintenance issues. Show more
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Accessible Hotel
Room Types
Deluxe Queen RoomOffering free WiFi, this air-conditioned room includes a cable TV with HBO film channels and an en suite bathroom. It includes a refrigerator and a balcony.
Double Deluxe QueenOffering free WiFi, this air-conditioned room includes a cable TV with HBO film channels and an en suite bathroom.
Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.
Deluxe Triple RoomOffering free WiFi, this air-conditioned room includes a cable TV with HBO film channels and an en suite bathroom.
Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Deluxe King RoomOffering free WiFi, this air-conditioned room includes a cable TV with HBO film channels and an en suite bathroom.
Single Room - Disability AccessThis air-conditioned single room includes a TV with cable channels and a private bathroom.
Double Room - Disability AccessThe spacious double room offers air conditioning, as well as a private bathroom boasting a shower. This double room features a TV with cable channels. The unit has 2 beds.
Guest Reviews
5.2
Rated
Location
The Royal Century Hotel at LAX is praised for its strategic location, making it an ideal choice for travelers seeking convenience. Positioned just minutes away from Los Angeles International Airport, the hotel is immensely popular for its proximity to both LAX and major events venues like SoFi Stadium and the Kia Forum. Guests appreciate the ease of access to the airport, often citing how it's perfect for those with early morning flights or layovers.
Visitors also highlight the hotel's centrality to numerous commercial areas with a variety of shops and dining options within walking distance. Nearby fast-food restaurants and convenience stores provide added value for those looking for quick meals or last-minute essentials. Public transport accessibility is an additional benefit with bus stops situated close to the hotel, making explorations around the city hassle-free.
Despite some concerns about the safety of the surrounding area, guests generally find the location advantageous, especially for attending concerts, events and other nearby attractions. With its combination of proximity to key locations and accessibility to essential services, the Royal Century Hotel at LAX stands out as a practical option for short stays and event-goers.
Breakfast
The Royal Century Hotel at LAX offers a straightforward experience for travelers. While it does not provide breakfast, the hotel does feature a vending machine for quick snacks and essentials. Guests should plan to explore nearby dining options for their morning meal. The absence of breakfast service might be a consideration for some, but the convenient location near LAX makes it an appealing choice for short stays and layovers.
Rooms
Royal Century Hotel at LAX offers accommodation that many guests have found spacious and perfectly located near convenient amenities such as pharmacies and fast-food options. The rooms are generally quite large; some even feature a small balcony overlooking the courtyard, providing a bit of outdoor space.
However, while the spaciousness is a plus, numerous aspects of the rooms leave much to be desired. The hotel is under renovation, so furniture and fixtures in some rooms are dated and not yet upgraded. Cleanliness seems to vary significantly; some guests note their rooms were very clean, while others report issues like dirty floors, stained bed frames and peeling paint. There is also mention of bad odors, ranging from cigarette smoke to more unpleasant smells.
Comfort is another concern. Several reviews mention uncomfortable beds with some even being broken. Additionally, issues with air conditioning and WiFi connectivity have been a source of frustration.
The overall condition of the rooms reflects the age of the hotel with guests pointing out dilapidated bathrooms, old furniture and occasionally malfunctioning room amenities like doors and lighting fixtures. Efforts are being made to remodel and renovate, but not all areas have been reached yet.
In essence, while the hotel has potential due to its roomy accommodations and convenient location, it is clearly in need of more comprehensive upgrades and consistent maintenance to meet guest expectations for cleanliness and comfort.
Beds
At Royal Century Hotel at LAX, the feedback on the beds is quite varied, painting a complex picture of the sleeping experience. Positively highlighted are the comfortable beds and pillows with some guests noting that they found the mattresses very comfortable and spacious. In several reviews, the bedding was described as clean with some guests enjoying a good night's sleep thanks to the comfortable mattresses and clean sheets.
On the downside, a significant number of reviews mention issues such as uncomfortable beds, broken or hard mattresses and old, squeaky frames. Some visitors reported bed bugs and other hygiene issues, including ripped bed sheets, torn blankets and bedding with cigarette burns. There were also complaints about the overall cleanliness and condition of the beds with some describing them as dirty or having a bad smell.
Overall, while some guests had a satisfactory experience with the comfortable and spacious beds, others reported serious issues with cleanliness and comfort, indicating inconsistent quality across different rooms.
Cleanliness
The guest reviews for the Royal Century Hotel at LAX provide a largely negative picture regarding the cleanliness of the establishment. Many guests described the hotel as very old, rundown and dirty with frequent mentions of bad odors permeating the rooms. Common issues included dirty floors, carpets and fabric furniture, as well as neglected and smelly bathrooms. Several reviewers reported encountering bedbugs and cockroaches, further contributing to an overall sense of uncleanliness and discomfort. Additionally, the public areas such as the reception, elevator and parking lot were also noted to be dirty. On a positive note, some guests found the linens clean and appreciated the cleanliness of specific areas like bathrooms and bedding. However, these instances were overshadowed by the numerous complaints about the poor condition and cleanliness standards of the hotel. The property seems to be in desperate need of significant renovation and more rigorous maintenance to meet acceptable cleanliness standards.
Staff
The staff at the Royal Century Hotel at LAX generally receive positive feedback from guests. Many highlight the friendliness and helpfulness of the staff, underscoring their courteousness and welcoming attitudes. The room cleaning crew and room service are frequently praised for their efficiency and attentiveness, while some guests express gratitude for the considerate service provided by the front desk staff. The personnel often appear busy cleaning or tending to guest needs, contributing to a positive overall experience.
However, some reviews note inconsistencies, particularly among reception staff. Complaints about rude or unprofessional behavior, including poor communication and occasional issues with reservations, do occur. Despite these instances, the majority of interactions with the staff are viewed favorably, indicating a generally satisfactory customer service experience. The hotel's staff's ability to speak multiple languages and their professional demeanor are also appreciated by guests. Some guests would choose to return solely based on the incredible service they received.
Wi-Fi
The WiFi experience at the Royal Century Hotel at LAX has been reported as predominantly weak and unreliable across most areas of the hotel. While free WiFi is offered, many guests struggled with poor connectivity, especially in their rooms where signals were often too weak or non-existent. The internet service seemed more consistent in public areas such as the lobby and near the pool, but even there, it could be spotty and sometimes busy depending on the time. Only a few rooms, like room 323, had strong and reliable WiFi connections. Overall, the hotel's WiFi service appears in need of significant improvement to meet guest expectations.
Accessible
Royal Century Hotel at LAX offers a mixed experience when it comes to accessibility for guests with disabilities. The hotel is generally praised for being easy to access and conveniently located near various food places and restaurants, which are within a two-minute walk. It's also really close to the stadium, adding to its appeal for event attendees.
For those with cars, there is safe parking available in a gated garage and valet service is provided, enhancing convenience. Public transportation options to and from the hotel work well, though taking a taxi from the LAX terminal is also a viable, albeit pricier, option costing around $25 to $30.
The hotel features an elevator, which is essential for accessibility; however, some guests encountered issues with it with reports of the only access elevator being broken and some having to walk up stairs as a result. While the hotel meets certain handicap guidelines, improvements are clearly needed in maintenance and ease of mobility within the premises.
In summary, Royal Century Hotel offers a mix of convenience and accessibility highlights, but certain drawbacks, particularly concerning the elevator, can affect the overall experience for guests with disabilities.
No, Royal Century Hotel at LAX doesn't have any pool.
No, a spa isn't available at Royal Century Hotel at LAX.
No, Royal Century Hotel at LAX doesn't allow dogs.
No, parking facilities aren't available at Royal Century Hotel at LAX.
No, Royal Century Hotel at LAX doesn't have a gym.