Hotel Tropicanna Pulai Point
Ipoh
4.53946900,
101.12463700
,
720, 720a, 722, 722a. Jalan Dr Raja Nazrin. Taman Chandan Desa.
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Summary of reviewsHotel Tropicanna Pulai Point boasts a strategically convenient location in the heart of the city, providing easy access to various essential amenities such as stores, restaurants, food stalls, a petrol station, a grocery store and the Simpang Pulai toll. Its placement near the main road further enhances its connectivity, making it an ideal spot for travelers seeking practicality and convenience.
However, the hotel faces significant challenges with regard to its rooms and cleanliness. Guests frequently report that the rooms are quite small and suffer from multiple cleanliness issues, including dirty floors, surfaces and musty odors. Problems with mosquitoes, cockroaches and malfunctioning or old air conditioning units contribute to an often uncomfortable stay. Maintenance issues, such as damaged furniture, leaking AC units and poorly maintained bathrooms, are also common concerns. The visual mismatch between the advertised pictures and the actual room conditions adds to the feeling of disappointment among guests.
Cleanliness is another critical area in need of improvement. Guests often encounter dirty bed sheets, smelly and unevenly cleaned rooms and dust accumulation. Visual issues like stained duvets, unmaintained curtains, cracked ceilings and the presence of insects further detract from the overall guest experience. These aspects indicate that substantial improvements in room hygiene and general upkeep are essential for meeting guest expectations and enhancing their stay.
However, the hotel faces significant challenges with regard to its rooms and cleanliness. Guests frequently report that the rooms are quite small and suffer from multiple cleanliness issues, including dirty floors, surfaces and musty odors. Problems with mosquitoes, cockroaches and malfunctioning or old air conditioning units contribute to an often uncomfortable stay. Maintenance issues, such as damaged furniture, leaking AC units and poorly maintained bathrooms, are also common concerns. The visual mismatch between the advertised pictures and the actual room conditions adds to the feeling of disappointment among guests.
Cleanliness is another critical area in need of improvement. Guests often encounter dirty bed sheets, smelly and unevenly cleaned rooms and dust accumulation. Visual issues like stained duvets, unmaintained curtains, cracked ceilings and the presence of insects further detract from the overall guest experience. These aspects indicate that substantial improvements in room hygiene and general upkeep are essential for meeting guest expectations and enhancing their stay.
Family Friendly Hotel
Small Hotel
Guest Reviews
Hotel Tropicanna Pulai Point is strategically located in the middle of the city, making it accessible for a variety of needs. It is conveniently near many stores, restaurants and food stalls, offering numerous dining options. The hotel is also close to a petrol station, grocery store and the Simpang Pulai toll, providing practical benefits for travelers. Positioned just by the main road, the location is easy to reach and well-connected. With many amenities nearby, the location of Hotel Tropicanna Pulai Point is perceived as very good and useful for guests.
Hotel Tropicanna Pulai Point generally comes across as an establishment in need of significant improvement based on guest reviews, particularly regarding their rooms. The rooms are often described as too small and suffering from various cleanliness issues, including dirty floors and surfaces, musty odors and infestations of mosquitoes and cockroaches. Multiple reviews highlight the fact that the air conditioning units in the rooms are either old or malfunctioning, contributing to an uncomfortable stay with many guests noting that the rooms are not well-ventilated and can become quite hot.
Maintenance concerns are prevalent with guests reporting damaged furniture, leaking air conditioning units, a lack of towels, torn wallpaper and even holes in the bathroom roof. The bathrooms are described as cramped with poorly positioned fixtures, adding to the inconvenience. There are also complaints about the rooms not matching the pictures shown online, leading to a sense of disappointment upon arrival.
Guest interactions with the staff are also marked negatively with mentions of rude receptionists and overall poor service. It seems that the hotel would benefit greatly from upgrading both its facilities and the level of service provided to guests.
Despite its appealing location, Hotel Tropicanna Pulai Point faces significant challenges with cleanliness as highlighted by numerous guest reviews. Common concerns include dirty bed sheets, smelly and unevenly cleaned rooms and musty odors. Guests frequently mentioned issues like dust accumulation and stained duvets, as well as unmaintained curtains and cracked ceilings, which detract from the overall experience. The presence of insects has also been noted with several guests specifically mentioning cockroaches. Additionally, the bathrooms have been described as visually unappealing and in need of better upkeep. Overall, the reviews indicate that substantial improvements in hygiene and maintenance are necessary to meet guest expectations.
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Location
Rooms
Maintenance concerns are prevalent with guests reporting damaged furniture, leaking air conditioning units, a lack of towels, torn wallpaper and even holes in the bathroom roof. The bathrooms are described as cramped with poorly positioned fixtures, adding to the inconvenience. There are also complaints about the rooms not matching the pictures shown online, leading to a sense of disappointment upon arrival.
Guest interactions with the staff are also marked negatively with mentions of rude receptionists and overall poor service. It seems that the hotel would benefit greatly from upgrading both its facilities and the level of service provided to guests.
Cleanliness
No, Hotel Tropicanna Pulai Point doesn't have any pool.
No, a spa isn't available at Hotel Tropicanna Pulai Point.
No, Hotel Tropicanna Pulai Point doesn't allow dogs.
No, parking facilities aren't available at Hotel Tropicanna Pulai Point.
No, Hotel Tropicanna Pulai Point doesn't have a gym.
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