Ipoh4.59148300,
101.08622100,
No 18, Jalan Chung Onn Siew(Show on Map)
8.1
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsMU Hotel receives high praise from guests for several of its standout features, particularly its prime central location in Ipoh. The strategic placement allows for easy access to both Old Town and New Town, making culinary and tourist hotspots easily reachable by foot or a short drive. The convenience of on-site parking and proximity to public transportation options, such as city shuttles and airport transfers, further adds to its appeal.
Guests also appreciate the hotel's breakfast offerings, often highlighting the delicious, varied buffet that includes both Western and Eastern options. Signature items like omelettes, noodles, freshly made croissants and nasi lemak are noted for their taste and quality. Although there are occasional remarks about the breakfast area's crowding and the need for more variety, the staff’s service generally receives commendation.
The rooms at MU Hotel are frequently praised for their spaciousness, modern decor and cleanliness, providing a comfortable and tidy environment. Families, in particular, find the larger suites convenient and the separation of toilet and shower areas is an added plus. Despite some minor issues such as dim lighting and occasional maintenance needs, the rooms are well-equipped and the soundproofing ensures a quiet stay.
Cleanliness is another strong point for MU Hotel with many guests noting the clean environment, tidy housekeeping and spotless bathrooms. While there are sporadic mentions of minor cleanliness oversights, the overall standard remains high, contributing to the hotel’s cozy and modern ambiance.
The staff at MU Hotel consistently earn high marks for their friendliness, helpfulness and efficient service. Specific employees are often mentioned for going above and beyond, underscoring the staff's commitment to making guests feel welcome and attended to.
The WiFi service at the hotel, although appreciated for stable connections in some areas, sees mixed reviews due to issues like slow speeds and unstable connections. On the other hand, the hotel’s ample parking options, including a well-lit basement parking area with direct lift access, are generally appreciated, although high occupancy can sometimes make parking challenging.
MU Hotel is a family-friendly establishment with spacious rooms that cater well to families traveling with children. Thoughtful amenities and the overall comfort of the family suites contribute to a positive experience for family stays.
Although the local nightlife is somewhat limited and the hotel's rooftop bar is closed, the central location still offers easy access to the surrounding culinary scene. The hotel's beds receive especially high praise for their comfort, contributing significantly to guest satisfaction.
Overall, despite minor areas for improvement, MU Hotel offers a good balance of value, service quality and comfort, making it a notable option for travelers looking for a cozy and conveniently located place to stay. Show more
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Categories
Hotel near Nightlife Spots
MU Hotel includes the MÙ Bar, a rooftop bar on the 7th floor with panoramic city views. It is known for its cozy atmosphere, great lighting, soft music, and comfortable seating, offering a wide range of alcoholic and non-alcoholic beverages.
Hotel with Parking
MU Hotel is listed as having parking available for its guests. It is a hotel option in Ipoh that provides parking facilities.
Cheap Hotel
Located in Ipoh, this hotel provides affordable accommodation with a focus on comfort and convenience. Its central location and essential amenities make it a practical choice for budget travelers.
Accessible Hotel
MU Hotel offers comprehensive wheelchair accessibility throughout its grounds. It provides specific rooms and facilities for disabled guests, including wheelchair access, accessible toilets, and accessible bathrooms. The hotel is noted as being disabled-access friendly.
3-Star Hotel
This hotel in Ipoh features modern and stylish accommodations. Its central location offers easy access to local attractions and dining, making it a convenient choice for visitors. The hotel also provides breakfast options for guests.
Family Friendly Hotel
Hotel with Gym
Room Types
Standard Queen RoomThis modern room is air-conditioned and features a flat-screen TV. Tea making facilities are available. The en suite bathroom comes with a shower and free toiletries.
Standard Twin RoomFitted with 2 single beds, this modern air-conditioned room has a flat-screen TV. Ironing facilities are available. Free toiletries are provided in the en suite bathroom.
2 Bedroom Deluxe UnitThe spacious twin/double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer.
Guest Reviews
8.1
Very Good
Location
MU Hotel boasts a prime location that's highly appreciated by its guests. Situated in the center of Ipoh, it provides excellent access to both Old Town and New Town, making it an ideal base for exploring the city. The hotel's strategic location ensures that guests are within walking distance of numerous eateries, famous shops and tourist attractions. The proximity to popular hawker stalls, food markets and restaurants is a significant highlight, ensuring that culinary delights are always nearby.
Navigating the city is a breeze from MU Hotel, as it offers easy access to Ipoh's hot spots and historic sights. Additionally, the convenience of on-site parking and the availability of public transportation options, like city shuttles and airport transfers, enhance the overall guest experience. The central location allows for a quick five-minute car ride or a leisurely twenty-minute walk to the city center, offering flexibility in how guests choose to explore the area.
Overall, MU Hotel's location is praised for being both convenient and strategic, catering to foodies and sightseers alike. Whether it's enjoying a short stroll to nearby attractions or savoring local delicacies, guests find the hotel's position to be one of its best attributes. The combination of a central, yet quiet, environment ensures a pleasant stay for all visitors.
Breakfast
MU Hotel receives generally positive reviews for its breakfast offerings. Guests often praise the breakfast for being delicious, varied and well-suited to different tastes with a good blend of Western and Eastern options available in a buffet style. Particular highlights include the omelette and noodle stations, as well as the freshly made croissants. Nasi lemak, a favored local dish, gets special mention for its taste. The breakfast is described as sumptuous and extensive by several reviewers.
However, some guests note that the variety could be improved with a few finding the breakfast options limited or just average. The breakfast area can get crowded, especially during peak seasons, leading to long waits and the service can sometimes suffer. Despite these occasional shortcomings, the breakfast staff is often commended for their excellent service.
For those who prefer simplicity, the breakfast is deemed sufficient and suitable, particularly appreciated by senior visitors. Overall, while there are areas for improvement, the breakfast at MU Hotel is generally well-received and considered good value for money by many.
Rooms
MU Hotel receives generally positive feedback regarding its rooms. Guests frequently highlight the spaciousness, modern decor and cleanliness of the accommodations. Many reviewers appreciate the tidy, neat rooms and comment on their comfort and functionality. The hotel’s minimalist and modern design appeals to many, earning praise for its bright and fresh appearance.
Families especially find the larger suites accommodating and the separation of toilet and shower areas is noted as a convenient feature. The rooms are well-equipped with essential amenities and several guests mention the effective air conditioning and comfortable beds.
There are some critiques, mainly regarding the dim lighting in certain rooms and the smaller size of some accommodations. Issues such as a strong chemical smell, occasional maintenance needs and outdated carpets are mentioned but do not overshadow the overall positive experiences of the guests.
In addition, the hotel is recognized for its central location, which enhances its appeal. The soundproofing of rooms receives positive feedback, ensuring a quiet stay despite the hotel's central location. Overall, MU Hotel provides a satisfactory and comfortable stay with clean, modern rooms that largely meet the guests' expectations.
Beds
MU Hotel beds have garnered widespread acclaim from guests for their exceptional comfort with many reviews highlighting the beds and pillows as particularly comfortable. The hotel’s Signature MU beds are frequently mentioned as being superbly comfortable and many guests found their sleep experience to be outstanding. Across reviews, phrases such as "super comfortable," "really comfy," and "soft and comfy" consistently appear, emphasizing the high level of bed comfort provided.
There are mentions of bedsheets being clean and comfortable, though some reports noted occasional stains on the bedsheets and carpets. While the majority of guests enjoyed the softness of the beds, a few found them a bit too soft for their liking, which led to a less optimal sleep experience for those who prefer firmer mattresses. Nonetheless, the overall sentiment towards the bed comfort at MU Hotel remains overwhelmingly positive.
Moreover, the rooms are described as clean and well-prepared with cozy beds, adding to the comfort level. The feedback on pillows was mixed – while they contributed to the comfort for most, a few guests found them too soft or not to their personal preference.
Polite and responsive staff, good air conditioning and reliable Wi-Fi are additional positive aspects that enhance the guest experience at MU Hotel. Overall, the comfortable beds stand out as a key highlight, making the hotel a preferred choice for a restful and cozy stay.
Cleanliness
MU Hotel has received generally favorable reviews concerning its cleanliness with many guests highlighting a clean environment, tidy housekeeping and clean restrooms. The rooms are frequently described as clean, comfortable, cozy and well-maintained. Guests appreciate the clean and modern design of the hotel, as well as spotless bathrooms and good facilities.
Some consistently positive remarks include the clean and tidy setting with the rooms being described as both clean and spacious. The hotel is also noted for clean carpeting, satisfactory daily cleaning services and a quiet and comfortable atmosphere.
However, there are occasional mentions of areas where cleanliness could be improved, such as slightly dusty rooms, unclean shower areas and dampness in the bathrooms. Some reviewers have pointed out minor cleanliness discrepancies, such as dust or hair under mattresses and a less-than-spotless bedding.
Despite these occasional issues, many guests have expressed high satisfaction with the hotel's level of cleanliness and have indicated that they would return. The hotel's modern and cozy ambiance, central location and good cleaning standards continue to be appreciated by visitors.
Staff
The staff at MU Hotel consistently receives high praise from guests for their friendliness and helpfulness. Numerous reviews highlighted the staff as being attentive, polite and efficient with specific mentions of individuals such as Addy, Jascha, Khan and Warence for their exceptional service. Guests frequently commend the welcoming and accommodating nature of the employees, noting their quick response to requests and their approachability.
The front desk staff, in particular, were often described as pleasant, professional and efficient, making check-in a smooth experience. Other hotel employees, including receptionists, housekeeping, maintenance and doormen, also received positive remarks for their courteous and attentive service. The maintenance team was noted for their promptness and the F&B team for their politeness and accommodative nature. Some minor complaints about unfriendliness or lack of professionalism were mentioned but appear to be exceptions rather than the rule.
Overall, the hospitality team at MU Hotel seems well-coordinated with a strong focus on ensuring guests feel welcome and well taken care of during their stay.
Wi-Fi
MU Hotel's WiFi service receives mixed feedback from guests. Many guests appreciate the stable connection available in some rooms, contributing to a convenient and hassle-free experience without the need to log in repeatedly. However, there are frequent reports of issues such as slow speeds, unstable connections and difficulties in accessing the network, which detract from the overall experience. Despite some pockets of reliability, the WiFi service shows significant room for improvement, particularly in terms of speed and stability.
Parking
MU Hotel offers a blend of parking options that mostly cater well to its guests with a few limitations. Guests describe the parking facilities as ample and convenient with several mentions of ample space and free parking benefits both inside and outside the building. The basement parking is a highlighted feature, providing a well-lit area with a direct lift to the lobby, ensuring a seamless transition from car to hotel.
However, it's worth noting the basement parking operates on a first-come, first-serve basis and the parking space can be limited at times, leaving some guests to seek alternative arrangements. The presence of only one level of basement parking has prompted some calls for additional parking space and improvements, including better lighting and security. Public parking options are also available, although these may come with a fee, sometimes necessitated by city council regulations.
Overall, while MU Hotel offers several advantages regarding parking, such as convenience and ample space during off-peak times, those traveling during busy periods might experience limitations and may need to plan accordingly.
Family
MU Hotel stands out as a family-friendly destination, catering efficiently to the needs of families traveling with kids. The spaciousness of the family rooms is repeatedly highlighted, offering ample space for everyone and their luggage, contributing to an enjoyable and comfortable stay. Many guests appreciated the layout of the family rooms, which are clean, well-maintained and suitable for a restful night's sleep for children.
The family suite is noted for being of a good size and the presence of rooms with two separate bedrooms ensures convenience and privacy for family members. Although some rooms only have one toilet, the overall experience remains positive due to the thoughtful amenities provided, including complete toiletries and baby cots for guests with infants.
Families who stayed at MU Hotel reported having a good time and many recommended it for those traveling with children. The hotel’s ability to create a comfortable and cozy environment contributed significantly to the overall satisfaction of family stays. Whether for a short getaway or an extended vacation, the various family-oriented features make MU Hotel a reliable choice for family accommodations.
Nightlife
MU Hotel boasts a central location that offers convenient access to the vibrant nightlife in the area. Guests have appreciated the variety of food options available during nighttime, finding it easy to explore the culinary scene within walking distance. However, it should be noted that the neighborhood may not feel very safe at night and some areas close down after dark, limiting nightlife activities. Additionally, the hotel's own rooftop bar is currently closed, which has been a disappointment for some guests seeking an elevated evening experience on the premises. Despite these points, the hotel's central position makes it a suitable choice for those looking to enjoy the surrounding nightlife.
4 Star
MU Hotel, formerly known as Ibis Styles, has garnered mixed feedback regarding its four-star status with some guests feeling it is a bit overrated and overpriced. However, many agree that the hotel offers excellent value for the money spent, especially considering its price-performance ratio. The rooms are said to provide good value overall.
Guests specifically praised the breakfast buffet, describing it as very good and worth trying, though there were occasional issues with food not being replenished promptly. Despite some varying opinions on certain aspects, the hotel's cleanliness stood out remarkably, receiving high marks and even being compared favorably to five-star establishments. Overall, MU Hotel seems to strike a balance between value and service quality, making it a notable option for travelers.
Accessible
MU Hotel stands out for its accessibility, making it a convenient choice for travelers, including those with disabilities. The hotel is lauded for its central location, which places guests within easy reach of various attractions and amenities. Many areas of interest are within walking distance and the hotel itself is easily accessible by foot. This makes foot travel a hassle-free experience. The hotel's overall accessibility and its proximity to key sites make it an ideal spot for those looking for a straightforward place to stay, particularly if the priority is simply a comfortable place to sleep.
No, MU Hotel doesn't have any pool.
No, a spa isn't available at MU Hotel.
No, MU Hotel doesn't allow dogs.
Yes, parking facilities are available at MU Hotel.