City Express by Marriott Irapuato

Irapuato 20.68298400, -101.38085700 , Boulevard Villas De Irapuato 1362 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCity Express by Marriott Irapuato is a highly regarded choice for visitors to the city, primarily due to its strategic location, exceptional staff, and strong commitment to cleanliness. Nestled in a central yet tranquil area, the hotel provides convenient access to key city points, shopping centers, and Cibeles Square. This favorable location, combined with professional service, offers guests a balance of convenience and comfort.

Guests frequently commend the hotel for its cleanliness, emphasizing well-organized facilities and spotless rooms, which include all essential toiletries and demonstrate excellent value for money. The staff at City Express by Marriott Irapuato are consistently praised for their attentiveness, professionalism, and warmth, contributing significantly to a pleasant guest experience.

While the breakfast experience receives generally positive feedback for its fresh and varied options, some guests suggest minor improvements in variety. The rooms, described as clean and comfortable, are suitable for short stays, although experiences with bed comfort vary among guests. Despite a few critiques such as occasional noise issues and discrepancies in room sizes, the rooms largely meet expectations for practicality and comfort.

The hotel provides an overall satisfactory experience, particularly for business travelers, with efficient service and competitive pricing. Although some features might fall short of typical four-star offerings, such as missing amenities and limited breakfast variety, City Express by Marriott Irapuato excels in offering a positive, reliable option for accommodation in Irapuato.
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Hotel with Parking
This hotel provides free parking, including free private and self parking on site. Valet parking is also available for added convenience.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Business Hotel

Hotel with Gym

4-Star Hotel

Room Types
Queen Room The air-conditioned double room features private bathroom equipped with a shower and a hairdryer. The unit offers 1 bed.

Double Room with Two Double Beds The air-conditioned double room features private bathroom equipped with a shower and a hairdryer. The unit offers 2 beds.

Superior Queen Room with Sofa Bed The double room's kitchenette, which features a microwave, is available for cooking and storing food. The double room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Guest Reviews
8.5
Very Good
Location
City Express by Marriott Irapuato boasts a strategic and highly praised location, making it an excellent choice for visitors seeking both convenience and tranquility. Nestled in a central yet quiet area, guests are within walking distance of a host of amenities, including a major shopping mall, a variety of restaurants, and cafes such as Starbucks, offering an array of dining and retail options. The hotel's placement just steps from Cibeles Square enhances its appeal, providing easy access to explore different parts of the city. The area is described as pleasant and safe, adding to the sense of comfort for travelers. Furthermore, guests frequently highlight the accessibility to key city points and shopping centers, ensuring that everything they might need is at their fingertips. Overall, the favorable location combined with good value for money and professional service makes City Express by Marriott Irapuato a noteworthy choice for those visiting Irapuato.

Breakfast
The breakfast at City Express by Marriott Irapuato generally offers a positive experience for guests, with many highlighting its fresh and varied nature. It's recognized as a practical and good-quality option that provides sufficient variety to satisfy most guests. While some reviews describe the breakfast as simple, it often meets the essential objective of providing a satisfying start to the day. Many guests find it very tasty and complete, with sufficient choices available. There are positive remarks on the quality and quantity of food, with attentive staff frequently refilling options. However, some reviews suggest areas for improvement, noting that the breakfast can sometimes be salty, lack variety and occasionally run out of certain items before the end time. Despite these critiques, the overall consensus leans towards a satisfying breakfast experience that complements the hotel's convenient location.

Rooms
The City Express by Marriott Irapuato hotel offers rooms that guests frequently describe as clean and comfortable, making them suitable for a short stay. Many visitors find the rooms well-equipped and appreciate the consistent cleanliness and availability of all necessary toiletries. Guests often note that the rooms, although simple, are functional and provide everything needed for a satisfactory stay. Some travelers mention the spaciousness of certain rooms, while others highlight the prompt service they received at check-in.

However, there are areas that could improve guests' experiences. Noise from both the air conditioning and the rooms themselves can be disturbing, and some guests have found the mattresses hard and pillows uncomfortable. Although most guests describe the rooms as clean, a few have reported issues with cleanliness upon arrival. Room size can also vary, with some being described as very small. Additionally, unauthorized room entry before check-out and issues with the TV's picture quality were noted in some reviews. Despite these occasional drawbacks, the hotel rooms generally meet the expectations of travelers seeking comfort and practicality.

Beds
City Express by Marriott Irapuato offers a mixed experience when it comes to bed comfort according to guest reviews. Visitors have shared contrasting opinions about the beds, with some highlighting the comfort and practicality they encountered during their stay. Some guests found the beds very comfortable, while others described them as hard or uncomfortable, pointing to issues like sloping mattresses and uneven firmness. Opinions on the pillows are similarly diverse; some guests appreciated the soft quality of the pillows as being among the best encountered in many hotels, while others mentioned discomfort due to lumps or hardness. Overall, the beds and pillows seem to provide a varied experience, with notable mentions of new and cozy pillows and blankets contributing to a generally positive assessment by some guests.

Cleanliness
City Express by Marriott Irapuato generally impresses guests with its dedication to cleanliness and service quality. Many reviews highlight the spotless nature of the hotel, emphasizing the clean and well-organized facilities. Guests frequently appreciate the excellent cleanliness and order evident throughout the hotel, contributing to a comfortable stay. Rooms are typically described as clean, equipped with necessary toiletries, and provide great value for the price. However, some feedback suggests occasional inconsistencies, such as minor issues with bathroom cleanliness and bedding. Despite these isolated concerns, the majority of guests commend the hotel's commitment to maintaining a clean environment. Overall, City Express by Marriott Irapuato stands out for its cleanliness and offers a satisfactory experience aligned with its value proposition.

Staff
City Express by Marriott Irapuato stands out for its exceptional staff, as evidenced by the multitude of reviews praising their attentiveness and professionalism. Guests consistently describe the staff as kind, courteous, and efficient, highlighting how their warm demeanor contributes to a pleasant stay. The reception staff receives particular accolades for their excellent attention and helpfulness, ensuring guests feel welcomed from the moment they arrive.

The hotel's focus on service is apparent, with numerous mentions of the staff's readiness to assist and make the stay enjoyable. This commitment to hospitality is reflected in the overall positive guest experiences, where staff not only met expectations but often enhanced them with their friendliness and professional approach. A few reviews do mention less favorable encounters, but these seem to be exceptions to the otherwise overwhelmingly positive feedback regarding the team.

Overall, the friendliness and professionalism of the staff are a key strength of City Express by Marriott Irapuato, making it a favorable choice for visitors seeking accommodation backed by excellent service.

4 Star
City Express by Marriott Irapuato receives mixed reviews from its guests, yet manages to deliver a reliable option for business travelers seeking comfort and efficiency. Many visitors appreciate the hotel's speedy check-in and check-out processes, which are impressively swift—taking merely seconds—a testament to its focus on convenience. The hotel is consistently described as comfortable and well-suited for business trips, successfully meeting the basic lodging needs for such visits.

Guests frequently remark on the hotel's appealing aesthetics and the value for money it provides. While it has some limitations, such as missing amenities like coffee makers, fridges, and safes, and reports of poor TV reception, it excels in offering a competitive price for the quality of service. Although the breakfast variety may be limited and not quite up to the standards expected from a four-star establishment, there are guests who would still recommend the hotel for its overall positive attributes.

In summary, this hotel might not fully align with expectations of grandeur often associated with four-star ratings, but its strong points lie in its price-to-quality ratio, pleasing design, and efficient service.


No, City Express by Marriott Irapuato doesn't have any pool.

No, a spa isn't available at City Express by Marriott Irapuato.

No, City Express by Marriott Irapuato doesn't allow dogs.

Yes, parking facilities are available at City Express by Marriott Irapuato.

Yes, City Express by Marriott Irapuato has a gym.

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